Humax VA-5200C User Manual - Page 25

Troubleshooting Guide Problem Does not display any message on the front panel or STB has no power. No Picture Poor picture quality No Sound Remote Control does not operate No or Bad Signal Service is not running or scrambled / No access to the service slot. Please check the card / No right for this service / No smart card in slot and please insert your card. The front panel does not display the time. Time displayed on the front panel is in correct. "No Signal" in Manual Search : Incorrect data block(CRC-16) : Invalid system ID : UART RX/TX time out Solution About STB Check the main power cable and check that it is plugged into a suitable power outlet. Check you have switch the STB main power switch ON at the rear of the STB. Check whether STB is in Standby mode. Ensure that the STB is switched on (see above). Check the video output port (SCART & RCA Jack) is firmly connected to the TV or VCR. If you are using the RF Output, check that the RF Lead is connected firmly to the STB and TV/VCR. Check that you have selected the correct channel or Video Output on your TV. If you are using the RF Output, check that you have correctly tuned the UHF channel of the STB or TV. Check the brightness level of the TV. See "No Picture" above. See "No Picture" above. Check the volume level of the TV and STB. Check the Mute status of the TV and STB. Point remote control directly towards the STB. Check and replace batteries. On-Screen Error Messages Check the Connection of CATV Line. Check the "Signal Level" and the "Signal Quality" in the Signal Status menu. Check whether the Smart card is correctly inserted. Check whether the Smart card is appropriate for the selected service. Check that the Smart card is inserted correctly. Check the Smart card is appropriate for the selected service. Check the subscription rights of the Smart card. Time Display Make sure you have switched on the STB. Switch the STB on and tune to a service to allow the STB to receive the time sent with the signal by the service provider. Front panel will only display the time in Standby mode. Adjust the time in the Time Settings menu. Service Search Check the "Signal Level" and the "Signal Quality" in the Signal Status menu. Check the Connection of CATV Line. Front Panel Error Messages Try switching STB power Off and On. Check whether the system ID is different for Software and STB. Try switching STB power Off and On. 24