IBM 623056U User Guide

IBM 623056U - IntelliStation M - Pro 6230 Manual

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  • IBM 623056U | User Guide - Page 1
    IBM IntelliStation M Pro Types 6220 and 6230 User's Guide
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  • IBM 623056U | User Guide - Page 3
    IBM IntelliStation M Pro Types 6220 and 6230 User's Guide
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    Note: Before using this information and the product it supports, be sure to read the information in Appendix B, "IBM Statement of Limited Warranty Z125-4753-07 11/2002," on page 111 and Appendix C, Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
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    specifications - M Pro Type 6230 (tower model 4 What your computer offers 5 Software 5 serviceability features 8 Chapter 2. Operating the computer 9 Controls and LEDs 9 Turning on the computer computer 14 Creating an emergency recovery-repair diskette in Windows 14 Creating an IBM
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    93 PC-Doctor for Windows 94 Troubleshooting charts 94 CD-ROM drive problems 95 Diskette drive problems 95 Hard disk drive problems 95 General problems 96 Intermittent problems 96 Keyboard, mouse, or pointing-device problems 96 iv IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    you call 109 Using the documentation 109 Getting help and information from the World Wide Web 110 Software service and support 110 Hardware service and support 110 Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 111 Part 1 - General Terms 111 Part 2 - Country-unique
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    vi IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. © Copyright IBM Corp. 2004 vii
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    networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures. v Connect and disconnect 3. Remove signal cables from connectors. 4. Remove all cables from devices. viii IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or performance of
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    have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 x IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    , and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 23 CAUTION: Do not place any object weighing more than 50 kg (110 lb
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    unités montées en armoire. >50 kg Varningsmeddelande 23 VARNING: Placera inte något föremål som väger mer än 50 kg ovanpå rackmonterade enheter. >50 kg xii IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    Merknad 23 ADVARSEL: Ikke sett gjenstander som veier mer enn 50 kg oppå enheter som er montert i et kabinett. >50 kg Avviso 23 ATTENZIONE: Non poggiare oggetti che pesano più di 50 kg sulla parte superiore delle unità montate in rack. >50 kg Turvaohje 23 Varoitus: Telineeseen asennettujen laitteiden
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    . >50 kg Instrução 23 CUIDADO: Não coloque nenhum objeto com peso superior a 50 kg (110 lbs.) sobre dispositivos montados em rack. >50 kg (110 lbs) xiv IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    23 50 110 23 50 110 50 50 Safety xv
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    23 · 50 50 23 50 110 50 110 23 50 > 50 Kg xvi IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    23 50 110 50 110 23 50 110 50 110 23 50 50 Safety xvii
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    23 50 110 23 50 110 23 50 110 50 110 50 110 50 xviii IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    23 50 110 50 110 23 50 110 Instrução 23 50 110 Safety xix
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    está considerado como un causante de cancer y de defectos congénitos, además de otros riesgos reproductivos. Lávese las manos después de usar el producto. xx IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    technical updates: 1. Go to http://www.ibm.com/pc/support/. 2. In the Learn section, click Online problems and get help. In addition to this User's Guide, the following documentation comes with your computer. v Installation Guide This printed publication contains setup and installation instructions
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    This publication is in PDF at http://www.ibm.com/pc/support/. It contains information for trained service technicians. v IBM IntelliStation Documentation CD This CD contains all of the IBM IntelliStation M Pro Types 6220 and 6230 publications in Portable Document Format (PDF). Notices and statements
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    Type 6220 (desktop model) The following information is a summary of the features and specifications of your IntelliStation M Pro Type 6220 desktop computer. Depending on your model, some features might not be available, or some specifications might not apply. Table 1. Features and specifications
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    summary of the features and specifications of your IntelliStation M Pro Type 6230 tower computer. Depending on your model, some features might not be available, or v Weight: 16.3 kg (36 lb) to 20.8 kg (45.8 lb) depending upon configuration 4 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    (LAN). The controller supports Wake on LAN technology. Software Your IBM IntelliStation M Pro computer comes with Microsoft Windows® the IBM International License Agreement for Non-Warranted Programs. Use of your computer signifies acceptance of this license agreement. For detailed instructions
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    on your computer. The latest device drivers are also available at http://www.ibm.com/pc/support/. v IBM Access Support You can use this program to find tools, support, and services to help diagnose and solve common hardware and software application problems. IBM Access Support provides information
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    problems, see Chapter 5, "Solving problems," on page 77. Important: 1. You can reinstall the device drivers and applications that come with your computer of this software: 1. Go to http://www.ibm.com/pc/support/ and select your country. 2. Click the Products and services tab at the top of the page.
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    can diagnose and repair problems. Your computer has the following RAS features: v 24 hours a day, 7 days a week2 customer support v 3-year limited 2. Service availability will vary by country. Response time varies; may exclude holidays. 8 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    . Controls and LEDs The following illustration shows the controls and indicators on the M Pro Type 6220 desktop computer. Ethernet transmit/ receive activity Ethernet link status LED CD-ROM drive activity LED CD eject button Power-control button Power-on LED Hard disk drive
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    these LEDs, one on the front and one on the rear of the computer. Ethernet link status LED When this LED is lit, it indicates that there is an active connection on the Ethernet port. This LED is located on the rear of the computer. 10 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    not supported. Mic connector (pink) Use this connector to connect a microphone to your computer computer. What you see and hear when you start your computer depends on the features installed and the settings in the Configuration/Setup Utility program. If power-on self-test (POST) detects a problem
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    Troubleshooting displayed and select IBM Preload Recovery & prompt, see the instructions for displaying the configure your computer with computer remotely to download programs or gather information about computer Guide, see your operating-system manual. Important: 1. After turning on your computer
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    in your operating-system manual. Some choices do or Red Hat Linux, follow the instructions in the readme files on the ibm.com/pc/support/. Viewing the license agreement The IBM International License Agreement for Non-Warranted Programs is viewable from the Access IBM folder. Use of your computer
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    License Agreement icon on your desktop. Registering your computer Registering your computer helps IBM provide better service to you. When IBM receives your registration information, the information is placed into a central technical support database. If you need technical assistance, the technical
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    Web: 1. Go to http://www.ibm.com. 2. Click Support & downloads. 3. Click Search technical support. 4. In the Enter keyword(s) field, type diagnostics 6220 or 6230, and click Submit. 5. From the "Search results" page, click the Enhanced Diagnostics item for your computer. 6. On the next page, click
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    your computer and in the c:\ibmtools\drivers directory on the hard disk. Use the device-driver installation instructions to the highest refresh rate the monitor and video controller can support. If you are not sure whether your monitor is DDC IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    an integrated audio controller that supports Sound Blaster applications. Your computer also has a single internal features that are provided with your computer. Anti-intrusion features IBM anti-intrusion features help protect against the theft of computer components, such as the microprocessor
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    turn on your computer. BIOS is a layer of software that translates instructions from other layers of software into electrical signals that the computer hardware can understand system programs by starting your computer using a flash update 18 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    Go to http://www.ibm.com/pc/support/ and select your country. 2. Click the Products and services tab at the top IBM computers at no additional charge, helping to reduce total cost of ownership of networked computers. IBM Director Agent is available at http://www.ibm.com/pc/support/. You can use IBM
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    prevent damage to your applications. See your operating-system manual for more information. If you are using the computer. See your operating-system documentation for information about shutting down the operating system. Statement 5: 20 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    You can press the power-control button on the front of the computer to start an orderly shutdown of the operating system and turn off the computer, if your operating system supports this feature. Note: After turning off the computer, wait at least 5 seconds before you press the power-control button
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    22 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    ." v Boot Menu program The Boot Menu program is part of the BIOS code in your computer. Use it to temporarily assign a device to be first in the startup sequence, overriding the access the full Configuration/Setup Utility menu. 3. Follow the instructions on the screen. © Copyright IBM Corp. 2004 23
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    whether the computer starts with the keyboard number lock on or off. The startup sequence specifies the order in which the computer checks devices to find a boot record. The computer starts from the the first boot record that it finds. 24 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    . Important: the computer might malfunction if these options are incorrectly configured. Follow the instructions on the screen changes to the Chipset Feature unless directed to do so by an IBM authorized service representative. Select this choice to modify settings that control features of
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    you can type either password at the password prompt that appears as you start your computer. However, if you want to change the settings in the Configuration/Setup Utility program, the SCSISelect utility program: 1. Turn on the computer. 26 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    Enter. 5. Use the arrow keys to select a choice from the menu. 6. Follow the instructions on the screen to change the settings of the selected items, and press Enter. SCSISelect menu values, press F6; then, follow the instructions that appear on the screen. Chapter 3. Configuring the computer 27
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    Select a device from the list and read the instructions on the screen carefully before making a selection. If Command Failure screen might appear. Restart the computer and watch the SCSISelect messages as each drive ibm.com/pc/support/ 28 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    options This chapter provides instructions for installing or replacing hardware options in your computer. For a list of supported options for your computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for your computer. Installation guidelines Before
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    body. v Remove the device from its package and install it directly into the computer without setting down the device. If it is necessary to set down the into its static-protective package. Do not place the device on your computer cover or on a metal surface. v Take additional care when handling
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    section provides instructions for installing hardware options in the IntelliStation M Pro Type 6220. Major components of your computer The following illustration shows the major components of your M Pro Type 6220 desktop computer. Cover Adapterretaining bracket Memory modules Frame-support bracket
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    (SEC IDE) Intrusion switch Boot block jumper Wake on LAN® connector Ethernet System SCSI LED Fan activity LED error LED connector Serial ATA connectors 32 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    all power cords and external cables. 3. Press the buttons on both sides of the computer and lift the cover from the computer. To replace the cover, see "Replacing the cover" on page 48. Removing and installing the support bracket When working with some options, such as hard disk drives and memory
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    does not support 3.3 V signaling adapters. v PCI slots 1 through 3 are on PCI bus 3. The system scans the AGP slot, mini-PCI slot, and PCI expansion slots 1 through 3 to assign system resources. Then, the system starts the PCI devices in 34 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    do not install any adapter in the mini-PCI slot. v For a list of supported options for your computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for your computer. Installing an adapter Complete the following steps to install an adapter in your M Pro
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    cables and power cords, and turn on the computer. Installing internal drives Depending on your computer model, one or more of the following drives might be installed in your computer: v Hard disk v CD-ROM, CD-RW, or DVD/CD-RW combo 36 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    1 and 3. 4. The electromagnetic interference (EMI) integrity and cooling of the computer are protected by having all bays and PCI slots covered or occupied. When 5. For a complete list of supported options for your computer, go to http://www.ibm.com/pc/; then, select your country and navigate to
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    the instructions in "Preinstallation steps." 2. Turn off the computer and attached devices. 3. Disconnect all power cords; then, disconnect all external cables. 4. Remove the cover and frame-support bracket the drive cage with the screws. 38 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    the support bracket" on page 33 for details. 13. Reconnect the external cables and power cords; then, turn on the attached devices and the computer. Installing a drive in bay 2 Complete the following steps to install or replace a drive in bay 2: 1. Follow the instructions in "Preinstallation
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    6. Rotate the hard disk drive cage and remove it from the computer. 7. Remove the screws holding the drive in place. 8. Slide the drive out of the drive bay from the front of the drive bay. 40 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or surface on the computer; then, remove the drive from the package and place it on a static-protective surface. 10. Follow the instructions that come with
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    . 4. Remove the cover and frame-support bracket. See "Removing the cover" on page 33 and "Removing and installing the support bracket" on page 33 for details. 5. Disconnect the power and signal cables from both drives in the drive cage. 42 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    on the drive. 11. Slide the drive into the drive bay until the drive snaps into place, and place the drive cage back into the computer. Important: The following illustration shows where the connectors on the parallel IDE and serial ATA (SATA) drives should be located when you install the drive
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    support bracket" on page 33. 16. Replace the cover. See "Replacing the cover" on page 48 for details. 17. Reconnect the external cables and power cords; then, turn on the attached devices and the computer device. If you are installing an 44 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    (SDRAM) with error correcting code (ECC) DIMMs. These DIMMs must be compatible with the latest PC2700 or PC3200 SDRAM unbuffered DIMM specification. For a list of supported options for your computer, go to http://www.ibm.com/pc/; then, select your country and navigate to the list of options for your
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    ). 4. Remove the support bracket (see "Removing and installing the support bracket" on page 33). 5. For easier access to the memory modules, rotate the drive cage out of the computer. Grasp the drive installed. Open the retaining clips, 46 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    rotate the drive cage back into the computer and replace the support bracket (see "Removing and installing the support bracket" on page 33). 12. Replace in.) rope clip or wire rope (similar to National Manufacturing number 3230, stock number 176-735) v Threaded nuts that fit the rope clip v A
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    other components are installed and seated correctly and that you have removed all work tools from inside the computer. 2. Install the cover by placing it over the chassis and pivoting it down over the computer until it snaps into place. 48 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    3. Reconnect the external cables and power cords. Turn on the attached devices, and turn on the computer. Chapter 4. Installing options 49
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    Type 6230 tower computer. Rear adapter retention bracket Memory modules Microprocessor EMC shield 1394 Filler panel Hard disk drive tray System board Drive cage Front adapter retention bracket Support bracket Cover Keylock button 50 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    System-board option connectors The following illustration shows the system-board connectors for user-installable options. Microprocessor and fan (U6) DIMM 2 DIMM 4 DIMM 1 DIMM 3 AGP PCI 1 PCI 2 PCI 3 PCI 4 PCI 5 Battery Mini - PCI Chapter 4. Installing options 51
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    IDE (SEC IDE) Intrusion switch Boot block jumper Wake on LAN® connector Serial ATA connectors Fan SCSI signal cable The IDE models for Type 6230 have a shorter extender card, as shown in the following illustration. Extender card 52 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    Audio Removing the side cover To remove the side cover, you might find it easier to lay the computer on its side. Complete the following steps to remove the side cover of the computer: 1. Read the safety information beginning on page vii. and the guidelines in "Handling static-sensitive devices" on
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    away from the computer, and push the cover toward the rear of the computer. Lift the side cover off the computer and set it aside. 1394 For instructions for replacing the the rear end of the support bracket approximately 150 mm (6 in.). 54 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    The following notes describe the types of adapters that your computer supports and other information that you might consider when installing or jumper settings on your adapter, follow the instructions that come with the adapter. v Your computer comes with adapter connectors or slots. The Accelerated
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    emissions standards of the computer and ensures proper ventilation of computer components. 7. Follow the instructions that come with the adapter computer. Incomplete installation of an adapter might damage the system board or the adapter 56 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    to install, repeat steps 4 through 9. 11. If you have installed a full-length adapter, rotate the front adapter-support bracket to the closed (locked) position. Note: If any adapter in your computer is large or has heavy cables attached to it, you can secure the adapter with a screw: insert one
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    your SCSI adapter option documentation for complete instructions for installing a SCSI adapter in your computer and for additional information about SCSI adapters of the SCSI-LED connector. SCSI signal cable Rear adapter support bracket 1394 SCSI signal cable connector SCSI activity indicator cable
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    media drive, such as a tape backup drive, in bay 2. 3. The IntelliStation M Pro computer supports only one diskette drive. 4. To install a 3.5-in. drive in a 5.25-in. bay 8. For a complete list of supported options for your computer, go to http://www.ibm.com/pc/; then, select your country and navigate
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    the instructions that support bracket" on page 54). 5. Use a screwdriver to pry the filler panel and EMC shield away from the computer. Note: If you are installing a drive that contains a laser, observe the following safety precaution. 60 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls or adjustments or surface on the computer; then, remove the drive from the package and place it on a static-protective surface. 7. Follow the instructions that come with
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    support bracket. Note: When installing options, you might find it easier to work with the computer lying on its side. Complete the following steps to install a drive in bay 5, 6, or 7: 1. Follow the instructions cage all the way out of 62 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    in on the drive-cage release tab; then, rotate the cage back into the computer. 15. If you have other options to install or remove, do so now. 16. Replace the support bracket (see "Removing and installing the support bracket" on page 54). 17. Replace the side cover (see "Replacing the side cover
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    SCSI, and diskette drives to the system board. Two or three types of signal cable come with your computer: - IDE: The wider IDE signal cable has three connectors. One of these connectors is attached to attaching more internal SCSI devices. 64 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    6230 computer uses industry-standard PC2700 or PC3200 double-data-rate (DDR) dual inline memory modules (DIMMs). 3. The system board contains four DIMM connectors and supports DIMM specification. For a list of supported options for your computer, go to http://www.ibm.com/pc/; then, select your
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    5. Remove the support bracket (see "Removing and installing the support bracket" on page 54). 6. For easier access to the memory modules, rotate the drive cage out of the computer. Grasp the connector 2 DIMM connector 3 DIMM connector 4 66 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    then, rotate the cage back into the computer. 14. Replace the support bracket (see "Removing and installing the support bracket" on page 54). 15. Replace in.) rope clip or wire rope (similar to National Manufacturing number 3230, stock number 176-735) v Threaded nuts that fit the rope clip v A
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    and turn on the computer. Replacing the side cover If you removed the support bracket, reinstall it before you replace the side cover. See "Removing and installing the support bracket" on page 54. cover forward to lock the side cover. 68 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    static-sensitive devices" on page 29, and the documentation that comes with your options. 2. Turn off the computer and all attached devices (see "Turning off the computer" on page 20). 3. Follow the instructions that come with the option to prepare it for installation and to connect it to the
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    illustration shows the locations of the connectors on the M Pro Type 6230. Power cord connector 1394 IEEE (FireWire) connector Mouse Keyboard Parallel 1394 equipment to the computer. The following illustration shows the audio connectors. 70 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    from an external audio device. Line out There are two line-out connectors, one on the front and one on the rear of the computer. The computer sends audio signals through this connector to powered speakers with built-in amplifiers, headphones, a multimedia keyboard, or the audio line-in connector on
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    as bidirectional, use an IEEE 1284-compliant cable that does not exceed 3 meters (9.8 ft). Use the Devices and I/O Ports options in the IBM Configuration/Setup Utility program to configure the parallel connector as bidirectional. 72 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    computer has an integrated SCSI controller. This single-channel controller supports an independent, Ultra320 SCSI channel that supports with external devices, contact your IBM marketing representative or authorized reseller. that comes with the device for instructions for setting its SCSI ID.
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    connector. This connector is on the rear of the computer. Use the video connector to connect a monitor or other connector for connecting a digital monitor. If you have problems viewing information with a second monitor, see "Changing monitor IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    the NVIDIA Quardro FX 1000, NVIDIA Quadro FX 1100, and NVIDIA Quadro FX 3000 video adapters, you must connect the video adapter to the computer power supply. Otherwise, the video adapter will be operating with very limited power, resulting in a decrease in performance for some applications. You will
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    76 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    tools are available to help you identify and solve hardware-related problems: v Computer Support flowchart The Computer Support flowchart on the following page will help you determine how to access help from IBM and register your computer. v POST beep codes and error messages The power-on self-test
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    .com/services/sl/products/ or view support telephone numbers at http://www.ibm.com/planetwide/ View support telephone numbers at http://www.ibm.com/planetwide/ Yes Problem No solved? Hardware Software Hardware or Software problem? 78 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    Enter, when prompted, before the operating system will start. 2. A single problem might cause several error messages. When this occurs, work to correct the : No beeps If no beep occurs after your computer completes POST, call for service. Continuous beep Your startup (boot) microprocessor has
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    IBM persists, call for Configuration/Setup Utility program is set to Enabled service. (its default setting), you must restart the computer three times to force the system BIOS to reset the memory connector from Disabled to Enabled. 80 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    instructions. 101, 102, and 106 151 161 If the problem remains, call for service. When the problem time you turn on the computer. 162 A change in IBM Enhanced Diagnostics diskette" on page 103 and "Using the IBM Enhanced Diagnostics diskette" on page 104. If the problem remains, call for service
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    is running in non-ECC memory mode. Action: If you just installed memory, verify that the new memory is correct for your computer. Also verify that the memory is installed and seated correctly. If the problem remains, call for service. 82 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    can isolate the computer component that failed, but you must have your computer serviced. If the error message remains, call for service. Note: If . Hard disk configuration error. Action: Take the following steps to correct the problem: 1. Make sure that the hard disk drive is set correctly in the
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    the PCI device ID). Action: Start the Configuration/Setup Utility program, select Devices and I/O Ports, and make sure that the device is enabled. If the problem remains, call for service. 84 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 107
    to be used to identify a failing part. Troubleshooting and servicing complex problems that are indicated by error messages should be performed by trained service personnel. Sometimes the first error to occur causes additional errors. In this case, the computer displays more than one error message
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    service personnel and are described in the Hardware Maintenance Manual when a possible problem is reported during computer and when the message To start the Product Recovery program displays, quickly press F11. 2. Select System utilities. 86 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 109
    . To start the diagnostic programs in Red Hat Linux operating system, do the following: 1. Restart your computer. 2. When the operating system selection menu displays, select IBM Preload Recovery & Diagnostics. 3. Next, select Run diagnostics to start the diagnostics programs. Chapter 5. Solving
  • IBM 623056U | User Guide - Page 110
    adapter. 2. Call for service. 1. Verify that the loopback plug is properly connected to the external serial port. 2. Verify that the cable from the external serial port is properly connected to the system board. 3. Call for service. 88 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
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    the failing adapter) See the information provided with the adapter for instructions. If the problem remains, call for service. Any failure message 1. Verify that the microprocessor is installed and seated correctly. 2. If your computer does not have the latest level of BIOS code installed, update
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    2. If the problem remains, replace the DIMM. If the problem remains, call for service. If your computer does not have service Verify that the cables are properly connected to the CD-ROM drive. If the problem remains, call for service. 90 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 113
    bay number) Aborted Could not establish drive parameters Action 1. Check the cables and power connections to the drive. 2. Replace the hard disk drive. 3. Call for service. 1. Check the cables and power connections to the drive. 2. Replace the hard disk drive. 3. Call for
  • IBM 623056U | User Guide - Page 114
    error log for detailed information about each tape drive error. 4. If the problem remains, call for service. The load/mount test failed for device n on adapter See the information tape drive. If the problem remains, call for service. 92 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 115
    . 1. Replace the Ethernet adapter in slot n. 2. If the problem remains, call for service. 1. Verify that the Ethernet adapter is not disabled in the BIOS. 2. Call for service. 1. Verify that the modem is present and properly connected to the computer. 2. Replace the modem cable. 3. Replace the modem
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    steps before using the troubleshooting chart: 1. Remove the software or device that you just added. 2. Run the diagnostic tests to determine whether your computer is running correctly. 3. Reinstall the new software or new device. 94 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 117
    tray is not Insert the end of a straightened paper clip into the manual tray-release opening. working. (The computer must be turned on.) If the problem remains, call for service. Diskette drive problems Diskette drive symptom Suggested action Diskette drive activity LED stays 1. If there
  • IBM 623056U | User Guide - Page 118
    keyboard and mouse cables are not reversed. v The mouse device drivers are installed correctly. v Both the computer and the monitor are turned on. v Try using another mouse or pointing device. If the problem remains, call for service. 96 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 119
    action Call for service. Monitor problems Monitor symptom Testing the monitor. The screen is blank. Suggested action See the information that comes with the monitor for adjusting and testing instructions. (Some IBM monitors have their own self-tests.) Verify that: v The computer power cord is
  • IBM 623056U | User Guide - Page 120
    the SCSI cable, is terminated correctly. v Any external SCSI option is turned on. You must turn on an external SCSI option before turning on the computer. 4. Replace the failing option. If the problem remains, call for service. 98 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 121
    is correct. v If you just installed an option, remove it, and restart the computer. If the computer now turns on, you might have installed more options than the power supply supports. If the problem remains, call for service. The computer does not turn off. Verify whether you are using an ACPI or
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    POST. v The correct USB device driver is installed. v The operating system supports USB devices. If the problem remains, call for service. System-board error LEDs The following illustration shows the error LEDs on the system board. 100 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 123
    software error messages, see the information supplied with the operating system and application program. To determine whether problems are caused by the software, verify that: v Your computer has the minimum memory requirements needed to use the software. For memory requirements, see the information
  • IBM 623056U | User Guide - Page 124
    Windows" on page 104. 4. Quickly press F11, and wait for the program menu. 5. Select the recovery options you want and follow the instructions on the screen. 6. When recovery is complete, exit from the program. 7. Restart the computer. 102 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 125
    also available at http://www.ibm.com/pc/support/ on the World Wide Web. Creating and using an IBM Enhanced Diagnostics diskette in Windows The IBM Enhanced Diagnostics diskette is used to test hardware components on your computer. Use the following information and instructions to create and use an
  • IBM 623056U | User Guide - Page 126
    1. Go to http://www.ibm.com. 2. Click Support & downloads. 3. Click Search technical support. 4. In the Enter keyword(s) field, type diagnostics 6220 or 6230, and click Submit. 5. From the "Search results" page, click the Enhanced Diagnostics item for your computer. 6. On the next page, click the
  • IBM 623056U | User Guide - Page 127
    Updating (flash-updating) the BIOS code on your computer Periodically, IBM might post new levels of BIOS code on the Web. Always check the IBM Support Web site at http://www.ibm.com/pc/support/ for the latest level of BIOS code, device drivers, documentation, and hints and tips. You can use one of
  • IBM 623056U | User Guide - Page 128
    , replace the support bracket and replace the cover. 8. Connect the computer to a power ibm.com/pc/support/ on the World Wide Web. For more information, see Appendix A, "Getting help and technical assistance," on page 109. 10. Turn on the computer 16. Turn on the computer to restart the operating
  • IBM 623056U | User Guide - Page 129
    page 29. 2. Follow any special handling and installation instructions supplied with the replacement battery. 3. Turn off the computer and all attached devices. Disconnect all external cables and power cords; then, remove the computer cover and the support bracket. (See "Removing the side cover" on
  • IBM 623056U | User Guide - Page 130
    108 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 131
    tools is in the Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD or in the IntelliStation Hardware Maintenance Manual at the IBM Support Web site. v Go to the IBM Support Web site at http://www.ibm.com/pc/support/ to check for technical information, hints
  • IBM 623056U | User Guide - Page 132
    and Canada, call 1-800-IBM-SERV (1-800-426-7378). In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m. 110 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 133
    Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 This section contains information about your warranty period and the service and support that are provided by your warranty. Part 1 - General Terms Part 1 - General Terms This Statement of Limited Warranty includes Part 1 - General
  • IBM 623056U | User Guide - Page 134
    to present proof of purchase as evidence of your entitlement to warranty service. What IBM Will Do to Correct Problems When you call for service, you must follow the problem determination and resolution procedures that IBM specifies. A technician will attempt to make an initial diagnosis of your
  • IBM 623056U | User Guide - Page 135
    to fulfill its obligations under this Statement of Limited Warranty (which may include shipping the Machine for such processing to other IBM service locations around the world), and (c) ensure that such processing complies with any laws applicable to such Personal Data. Limitation of Liability
  • IBM 623056U | User Guide - Page 136
    WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. Governing Law Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to following is added at the end of this section: 114 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 137
    dolo") or gross negligence ("culpa inexcusable"). NORTH AMERICA How to Obtain Warranty Service: The following is added to this Section: To obtain warranty service from IBM in Canada or the United States, call 1-800-IBM-SERV (426-7378). CANADA Limitation of Liability: The following replaces item 1 of
  • IBM 623056U | User Guide - Page 138
    India. Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from the stage they were at when the vacancy occurred. 116 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 139
    in accordance with the laws of the Philippines then in effect. The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law. Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11
  • IBM 623056U | User Guide - Page 140
    the Philippine IBM reseller approved to perform warranty service or (2) from IBM, provided the Machine has been announced and made available by IBM in the country in which you wish to obtain service. If you purchased a Personal Computer IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 141
    the jurisdiction of the High Court in Johannesburg; 7) in Turkey all disputes arising out of or in connection with this Statement of Limited Warranty Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 119
  • IBM 623056U | User Guide - Page 142
    . You may contact IBM at the following address: IBM Warranty & Service Quality Dept. PO Box 30 Spango Valley Greenock Scotland PA16 0AH AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS, PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND 120 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 143
    compensation of only those damages and losses proved and actually arising as an immediate and direct consequence of the non-fulfillment of such obligations (if IBM is at fault), for a maximum amount equal to the charges you paid for the Machine that has caused the damages. For purposes of this item
  • IBM 623056U | User Guide - Page 144
    IBM IBM or your reseller is unable to repair an IBM IBM Will Do to Correct Problems : The following is added to this section: During the warranty period, transportation for delivery of the failing Machine to IBM will be at IBM IBM with fraud or gross IBM damages, IBM's liability from IBM, IBM is IBM Machine
  • IBM 623056U | User Guide - Page 145
    money refunded. The second paragraph does not apply. What IBM Will Do to Correct Problems: The following is added to this section: During the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded. Limitation of Liability: The following replaces the
  • IBM 623056U | User Guide - Page 146
    Default, you are entitled to recover damages from IBM. This section sets out the extent of IBM's liability and your sole remedy. 1. IBM will accept unlimited liability for: a. death or personal injury caused by the negligence of IBM; and 124 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 147
    below. Note: "Region" means either Hong Kong or Macau Special Administrative Region of China. Machine - IBM IntelliStation M Pro Types 6220 and 6230 Country or Region of Purchase Warranty Period Type of Warranty Service* Worldwide Parts - 3 years, labor - 3 2 years * See "Types of Warranty
  • IBM 623056U | User Guide - Page 148
    service is called ThinkPad® EasyServ or EasyServ in some countries. The IBM Machine Warranty World Wide Web site at http://www.ibm.com/servers/support/machine_warranties/ provides a worldwide overview of IBM Netherlands -- 020-514-5770 126 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 149
    -1220 Ireland -- 353-1-815-4000 Portugal -- 351-21-7915-147 Spain -- 34-91-662-4916 Sweden -- 46-8-477-4420 United Kingdom -- 01475-555-055 Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 127
  • IBM 623056U | User Guide - Page 150
    128 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 151
    right may be used instead. However, it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service. IBM may have patents or pending patent applications covering subject matter described in this document. The furnishing of this document does not
  • IBM 623056U | User Guide - Page 152
    on LAN IBM IntelliStation Netfinity Predictive Failure Analysis SmartSuite TechConnect ThinkPad Wake Other company, product, or service names may be trademarks or service marks of others. Important notes with the largest currently supported drives available from IBM. Maximum memory may require replacement
  • IBM 623056U | User Guide - Page 153
    no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality. Product recycling and
  • IBM 623056U | User Guide - Page 154
    or service manual for specific battery information. The battery must be recycled or disposed of properly. Recycling facilities may not be available in your area. For information on disposal of batteries outside the United States, go to http://www.ibm.com/ibm/environment/products/batteryrecycle
  • IBM 623056U | User Guide - Page 155
    responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to
  • IBM 623056U | User Guide - Page 156
    , Sudan, Tanzania (United Republic of), Trinidad and Tobago, United Arab Emirates (Dubai), United Kingdom, Yemen, Zambia, Zimbabwe Liechtenstein, Switzerland Chile, Italy, Libyan Arab Jamahiriya 134 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 157
    IBM power cord part number 14F0087 1838574 24P6858 34G0232 36L8880 49P2078 49P2110 6952300 Jamaica, Japan, Mexico, Micronesia (Federal States of), Netherlands Antilles, Nicaragua, Panama, Peru, Philippines, Taiwan, United States of America, Venezuela Korea (Democratic People's Republic of), Korea (
  • IBM 623056U | User Guide - Page 158
    136 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 159
    installing 59 replacing 39 CD-ROM problems 95 © Copyright IBM Corp. 2004 channels, SCSI 73 chart, troubleshooting 94 Class B electronic emission notice 132 components of the computer 50 system board 51 computer configuring 23 controls on Type 6220 9 controls on Type 6230 10 indicators on Type 6220
  • IBM 623056U | User Guide - Page 160
    71 port 71 teaming 28 troubleshooting information 102 Ethernet controller 5 IBM Configuration/Setup Utility program menu choices 24 starting 23 using 23 IBM Director Agent 19 IDs, setting SCSI 73 IEEE 1394 (FireWire) adapter 35, 56 138 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 161
    6220 45 modules 45, 65 system 5 memory module order of installation 45, 65 specifications 5 supported 45, 65 memory module, specifications 3, 4 memory problems 97 messages diagnostic error 85, 88 diagnostic text 86 small computer system interface (SCSI) 93 microprocessor cache 25 microprocessor
  • IBM 623056U | User Guide - Page 162
    4 small computer system interface (SCSI) messages 93 small computer systems interface (SCSI) cabling requirements 73 setting IDs 73 software 5 available on the Web 7 CDs 6 error messages 101 network management 19 other 7 preinstalled 6 140 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 163
    software (continued) problems 100 system management 19 Software Delivery Assistant 20 specifications desktop (Type 6220) 3 tower 4 starting diagnostic programs 86 SCSISelect Utility program 26 starting the computer 11 static-sensitive devices, handling 29 support bracket, removing 33, 54 system
  • IBM 623056U | User Guide - Page 164
    142 IBM IntelliStation M Pro Types 6220 and 6230: User's Guide
  • IBM 623056U | User Guide - Page 165
  • IBM 623056U | User Guide - Page 166
    Part Number: 88P9105 Printed in USA (1P) P/N: 88P9105
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IBM
IntelliStation
M
Pro
Types
6220
and
6230
User’s
Guide
±²³