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Note: See "System replaceable units" on page 131 to determine which components should be replaced by a field service technician. Error code/symptom FRU/action 1800 (No more hardware interrupt available for PCI adapter.) 1. Run the Configuration/Setup Utility program. 2. Remove adapter. 1801 (No more ROM space available for PCI adapter.) 1. Run the Configuration/Setup Utility program. 2. Remove adapter. 3. Disable the adapter BIOS and run the Configuration/Setup Utility program. 1802 (Unavailable I/O address for PCI adapter) 1. Start the Configuration/Setup Utility program and make sure that I/O addresses for all adapters are set correctly. 2. Adapter. 3. System board. 1803 (Unavailable memory address for PCI adapter) 1. Start the Configuration/Setup Utility program and make sure that memory addresses for all other adapters are set correctly. 2. Adapter. 3. System board. 1804 (Unavailable memory address for PCI adapter) 1. Remove an adapter to make memory address space available. 2. Disable adapter BIOS on adapter. 3. Adapter. 4. System board. 1805 (PCI ROM error occurred) 1. Remove all adapters and reinstall one at a time, restarting the server each time, until the failing adapter is determined; then, replace that adapter. 2. System board. 1806 (PCI-to-PCI bridge error occurred) 1. Remove all adapters and reinstall one at a time, restarting the server each time, until the failing adapter is determined; then, replace that adapter. 2. System board. 1807 (xxxxyyyy PCI device unresponsive or disabled by user, where xxxx=PCI vendor ID and yyyy=PCI device ID) 1. Run the Configuration/Setup Utility program and make sure the device is enabled. 2. Adapter. 3. System board. 1808 (Unsupported PCI device is installed) 1. Remove all adapters and reinstall one at a time, restarting the server each time, until the failing adapter is determined; then, replace that adapter. 2. System board. 1962 (Drive does not contain a valid boot sector) 1. Verify that a startable operating system is installed. 2. Run diagnostics. 3. Hard disk drive. 4. SCSI backplane. 5. Cable. 6. System board. 2400 (Video controller test failure) 1. Video adapter (if installed) 2. System board. 102 xSeries 226 Type 8488 and 8648: Hardware Maintenance Manual and Troubleshooting Guide

Section	Page
About this document	5
Important safety information	5
Online support	6
Contents	7
Chapter 1. Introduction	11
Related documentation	12
Notices and statements used in this document	12
Features and specifications	13
Server controls, connectors, LEDs, and power	14
Front view	14
Rear view	15
Server power features	16
Turning on the server	17
Turning off the server	17
Chapter 2. Configuring the server	19
Starting the Configuration/Setup Utility program	20
Chapter 3. Diagnostics	21
General checkout	21
Diagnostic tools overview	23
POST error logs	23
Viewing error logs from the Configuration/Setup Utility program	24
Viewing error logs from diagnostic programs	24
Diagnostic programs, error codes, and messages	24
Diagnostic text message format	25
Starting the diagnostic programs	25
Viewing the test log	26
Viewing the system-error log	26
Small computer system interface messages	26
Diagnostic error LEDs	27
System board error LEDs	27
Hard disk drive LEDs	28
Recovering from a POST/BIOS update failure	28
Erasing a lost or forgotten password (clearing CMOS)	29
Updating Remote Supervisor Adapter II firmware	30
Power checkout	31
Troubleshooting the Ethernet controller	31
Network connection problems	31
Ethernet controller troubleshooting chart	32
Ethernet controller messages	33
Chapter 4. Customer replacement units	35
Installation guidelines	35
System reliability guidelines	35
Handling static-sensitive devices	36
Major components of the xSeries 226 Type 8488 and 8648 server	37
Side cover	38
Removing the side cover	38
Replacing the side cover	39
Bezel	40
Removing the bezel	40
Replacing the bezel	41
Removing and installing the support bracket	42
Opening and closing the microprocessor air baffle	43
Installing a memory module	44
Installing a drive	46
Internal drive bays	47
Installing a drive in bay 2	48
Installing a hot-swap SCSI hard disk drive in bay 4, 5, 6, 7, 8, or 9	50
SCSI IDs for hot-swap hard disk drives	52
Installing a simple-swap Serial ATA hard disk drive in bay 4, 5, 6, or 7	53
Power and signal cables for internal drives	54
Installing an external SCSI connector	55
Installing an additional microprocessor	56
Installing an adapter	61
Cabling an optional SCSI adapter	64
Cabling an optional SATA adapter	65
Replacing the battery	67
Replacing a hot-swap power supply	69
Completing the installation	70
Connecting the cables	71
Updating the server configuration	72
Connecting external options	72
Installing the server in a rack	72
Input/output connectors	73
Auxiliary-device (pointing-device) connector	74
Ethernet (RJ-45) connector	74
Keyboard connector	74
Parallel connector	74
Serial connectors	75
Ultra320 SCSI connector	75
Universal Serial Bus connectors	76
Video connector	76
Chapter 5. Field replaceable units	77
Microprocessor air baffle	77
Microprocessor and heat sink	78
CD-ROM drive	80
Diskette drive	81
SCSI backplane	82
Non-hot swap power supply	83
Hot-swap power-supply cage	85
Rear-adapter retainer	87
Front fan	88
Rear fans	90
Power/LED switch assembly	91
Front USB connector assembly	93
System board	95
System board option connectors	95
System board internal connectors	96
System board external connectors	97
System board error LEDs	98
System board jumpers and switches	99
Removing the system board	100
Top/side cover	102
Bezel-release latch	103
Handle assembly	105
Chapter 6. Symptom-to-FRU index	107
Beep symptoms	107
No-beep symptoms	109
POST error codes	109
Diagnostic error codes	114
Diagnostic error LEDs	119
Error symptoms	119
Hot-swap power-supply LED errors	127
Service processor error codes	128
SCSI error codes	128
ServeRAID error codes	129
POST (ISPR) error procedures	131
Temperature error messages	133
Fan error messages	133
Power error messages	134
System shutdown	134
Voltage-related system shutdown	134
Temperature-related system shutdown	135
Hard disk drive checkout	135
Host built-in self test (BIST)	136
Bus fault messages	136
Undetermined problems	137
Problem determination tips	138
Chapter 7. Parts listing Type 8488 and 8648	139
System	140
System replaceable units	141
Keyboards (CRUs)	147
Power cords (CRUs)	148
Appendix A. Getting help and technical assistance	151
Before you call	151
Using the documentation	151
Getting help and information from the World Wide Web	152
Software service and support	152
Hardware service and support	152
Appendix B. Safety information	153
General safety	153
Electrical safety	154
Safety inspection guide	155
Handling electrostatic discharge-sensitive devices	156
Grounding requirements	156
Safety notices (multilingual translations)	157
Appendix C. Notices	187
Edition notice	187
Trademarks	188
Important notes	189
Product recycling and disposal	189
Battery return program	190
Electronic emission notices	191
Federal Communications Commission (FCC) statement	191
Industry Canada Class B emission compliance statement	192
Avis de conformité à la réglementation d’Industrie Canada	192
European Union EMC Directive conformance statement	192
Japanese Voluntary Control Council for Interference (VCCI) statement	192

Match case Limit results 1 per page

Note:

See

“System

replaceable

units”

page

131

determine

which

components

should

replaced

field

service

technician.

Error

code/symptom

FRU/action

1800

(No

hardware

interrupt

available

for

PCI

adapter.)

Run

the

Configuration/Setup

Utility

program.

Remove

adapter.

1801

(No

ROM

space

available

for

PCI

adapter.)

Run

the

Configuration/Setup

Utility

program.

Remove

adapter.

Disable

the

adapter

BIOS

and

run

the

Configuration/Setup

Utility

program.

1802

(Unavailable

I/O

address

for

PCI

adapter)

Start

the

Configuration/Setup

Utility

program

and

make

sure

that

I/O

addresses

for

all

adapters

are

set

correctly.

Adapter.

System

board.

1803

(Unavailable

memory

address

for

PCI

adapter)

Start

the

Configuration/Setup

Utility

program

and

make

sure

that

memory

addresses

for

all

other

adapters

are

set

correctly.

Adapter.

System

board.

1804

(Unavailable

memory

address

for

PCI

adapter)

Remove

adapter

make

memory

address

space

available.

Disable

adapter

BIOS

adapter.

Adapter.

System

board.

1805

(PCI

ROM

error

occurred)

Remove

all

adapters

and

reinstall

one

time,

restarting

the

server

each

time,

until

the

failing

adapter

determined;

then,

replace

that

adapter.

System

board.

1806

(PCI-to-PCI

bridge

error

occurred)

Remove

all

adapters

and

reinstall

one

time,

restarting

the

server

each

time,

until

the

failing

adapter

determined;

then,

replace

that

adapter.

System

board.

1807

(xxxxyyyy

PCI

device

unresponsive

disabled

user,

where

xxxx=PCI

vendor

and

yyyy=PCI

device

ID)

Run

the

Configuration/Setup

Utility

program

and

make

sure

the

device

enabled.

Adapter.

System

board.

1808

(Unsupported

PCI

device

installed)

Remove

all

adapters

and

reinstall

one

time,

restarting

the

server

each

time,

until

the

failing

adapter

determined;

then,

replace

that

adapter.

System

board.

1962

(Drive

does

not

contain

valid

boot

sector)

Verify

that

startable

operating

system

installed.

Run

diagnostics.

Hard

disk

drive.

SCSI

backplane.

Cable.

System

board.

2400

(Video

controller

test

failure)

Video

adapter

(if

installed)

System

board.

102

xSeries

226

Type

8488

and

8648:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide