IBM 84885BU User Manual - Page 115

ServeRAID, Hardware, Maintenance, Manual

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Error code/symptom FRU/action 001-250-000 (Failed system board ECC) v System board 001-250-001 (Failed Processor Board ECC) v System board 001-292-000 (Core system: failed/CMOS checksum failed) v Load BIOS code defaults and rerun test. 005-XXX-000 (Failed Video test) 1. Video adapter 2. System board 011-XXX-000 (Failed COM1 Serial Port test) 1. Check loopback plug connected to externalized serial port. 2. System board. 011-XXX-001 (Failed COM2 Serial Port test) 1. Check loopback plug connected to externalized serial port. 2. Check cable from externalized port to system board. Should connect to serial port B on the system board (JCOM1). 3. System board. 014-XXX-000 (Failed Parallel Port test) v System board 015-XXX-001 (USB interface not found, board damaged) v System board 015-XXX-198 (Remote Supervisor Adapter II installed) or (USB device connected during USB test) 1. If Remote Supervisor Adapter II is installed as an option, remove it and rerun test. Note: If Remote Supervisor Adapter II is present as a standard installation, do not remove it; the test cannot be run. 2. Remove USB devices and rerun test. 3. System board . 020-XXX-000 (Failed PCI Interface test) v System board 030-XXX-000 (Failed Internal SCSI interface test) v System board 035-XXX-099 (No adapters were found) v If an adapter is installed re-check the connection. 035-XXX-S99 (Failed RAID test on PCI slot 1. RAID adapter S, check System Error Log before replacing a FRU) 2. SCSI backplane 3. Cable 035-XXX-SNN (Check System Error Log before replacing a FRU, NN = SCSI ID of failing fixed disk) v Hard disk with SCSI ID NN on RAID adapter in PCI slot S. 035-253-S99 (RAID adapter initialization failure) 1. ServeRAID Adapter in slot S is not configured properly. Obtain the basic and extended configuration status and see the ServeRAID Hardware Maintenance Manual for more information. 2. Cable. 3. SCSI backplane. 4. Adapter. 089-XXX-001 (Failed Microprocessor test) 1. Microprocessor 1 2. System board 089-XXX-002 (Failed Optional Microprocessor test) 1. Microprocessor 2 2. System board Chapter 6. Symptom-to-FRU index 105

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Error
code/symptom
FRU/action
001-250-000
(Failed
system
board
ECC)
v
System
board
001-250-001
(Failed
Processor
Board
ECC)
v
System
board
001-292-000
(Core
system:
failed/CMOS
checksum
failed)
v
Load
BIOS
code
defaults
and
rerun
test.
005-XXX-000
(Failed
Video
test)
1.
Video
adapter
2.
System
board
011-XXX-000
(Failed
COM1
Serial
Port
test)
1.
Check
loopback
plug
connected
to
externalized
serial
port.
2.
System
board.
011-XXX-001
(Failed
COM2
Serial
Port
test)
1.
Check
loopback
plug
connected
to
externalized
serial
port.
2.
Check
cable
from
externalized
port
to
system
board.
Should
connect
to
serial
port
B
on
the
system
board
(JCOM1).
3.
System
board.
014-XXX-000
(Failed
Parallel
Port
test)
v
System
board
015-XXX-001
(USB
interface
not
found,
board
damaged)
v
System
board
015-XXX-198
(Remote
Supervisor
Adapter
II
installed)
or
(USB
device
connected
during
USB
test)
1.
If
Remote
Supervisor
Adapter
II
is
installed
as
an
option,
remove
it
and
rerun
test.
Note:
If
Remote
Supervisor
Adapter
II
is
present
as
a
standard
installation,
do
not
remove
it;
the
test
cannot
be
run.
2.
Remove
USB
devices
and
rerun
test.
3.
System
board
.
020-XXX-000
(Failed
PCI
Interface
test)
v
System
board
030-XXX-000
(Failed
Internal
SCSI
interface
test)
v
System
board
035-XXX-099
(No
adapters
were
found)
v
If
an
adapter
is
installed
re-check
the
connection.
035-XXX-S99
(Failed
RAID
test
on
PCI
slot
S,
check
System
Error
Log
before
replacing
a
FRU)
1.
RAID
adapter
2.
SCSI
backplane
3.
Cable
035-XXX-SNN
(Check
System
Error
Log
before
replacing
a
FRU,
NN
=
SCSI
ID
of
failing
fixed
disk)
v
Hard
disk
with
SCSI
ID
NN
on
RAID
adapter
in
PCI
slot
S.
035-253-S99
(RAID
adapter
initialization
failure)
1.
ServeRAID
Adapter
in
slot
S
is
not
configured
properly.
Obtain
the
basic
and
extended
configuration
status
and
see
the
ServeRAID
Hardware
Maintenance
Manual
for
more
information.
2.
Cable.
3.
SCSI
backplane.
4.
Adapter.
089-XXX-001
(Failed
Microprocessor
test)
1.
Microprocessor
1
2.
System
board
089-XXX-002
(Failed
Optional
Microprocessor
test)
1.
Microprocessor
2
2.
System
board
Chapter
6.
Symptom-to-FRU
index
105