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IBM 84885BU Manual

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problems (continued) power 115 serial port 116 software 117 solving 11 undetermined 127 R RAID configuration 9 rear connectors 5 recovering from POST/BIOS update failure 18 Remote Supervisor Adapter II configuration 9 PCI slot location 51 updating firmware 20 removable media drives, installing 36 removing hot-swap power supply 59 removing/replacing adapter retainer, rear 77 battery 57 bezel 30 bezel release latch 93 CD-ROM drive 70 cover 29 diskette drive 71 fan, front 78 fan, rear 80 front USB connector assembly 83 handle assembly 95 microprocessor 68 microprocessor air baffle 67 power supply, hot-swap 75 power supply, non-hot-swap 73 power/LED switch assembly 81 SCSI backplane 72 support bracket 32 system board 90 top/side cover 92 USB connector assembly 83 retaining clips, DIMM 36 S SATA adapter, cabling 55 controller cabling 55 drives 3 hard disk drives, installing 43 models 3 RAID, configuring 9 SCSI adapter, cabling 54 channel A 40, 51 channel B 42, 45, 46, 51 channels 65 connector, description 65 connector, external 65 connector, location 45, 86 controller, cabling 54 SCSI (continued) controller, SCSISelect Utility program 9 controller, specifications 3 error messages 16 IDs 42 internal channel, not using 65 models 3 RAID, configuring 9 SCSI backplane, removing 72 SCSIRAID 9 SCSISelect Utility Program 9 sequence of installation, memory modules 34 Serial ATA RAID 9 serial connector 65 serial port problems 116 ServeRAID 9 ServeRAID error codes 119 ServeRAID Manager 9 ServerGuide 9 ServerGuide error symptoms 116 simple-swap drive, installing 43 size of server 3 small computer systems interface (SCSI) hot-swap backplane 41 small computer systems interface (SCSI), cabling requirements 66 software, problems 117 specifications and features 3 statements, types of 2 static electricity 26 static-sensitive devices, handling 26 status LEDs 4 support bracket, removing 32 system board external connectors 87 internal connectors 86 jumpers and switches 89 LEDs 17, 88 option connectors 85 removing 90 SCSI connectors 65, 86 system error LED 4 system error log 16 system reliability 25 system shutdown temperature-related 125 voltage-related 124 system specifications 3 T tape drive, installing 36 temperature 3 test log, viewing 16 thermal material, heat sink 49 tier levels, CRU 131 top/side cover, removing 92 trademarks 178 186 xSeries 226 Type 8488 and 8648: Hardware Maintenance Manual and Troubleshooting Guide

Section	Page
About this document	5
Important safety information	5
Online support	6
Contents	7
Chapter 1. Introduction	11
Related documentation	12
Notices and statements used in this document	12
Features and specifications	13
Server controls, connectors, LEDs, and power	14
Front view	14
Rear view	15
Server power features	16
Turning on the server	17
Turning off the server	17
Chapter 2. Configuring the server	19
Starting the Configuration/Setup Utility program	20
Chapter 3. Diagnostics	21
General checkout	21
Diagnostic tools overview	23
POST error logs	23
Viewing error logs from the Configuration/Setup Utility program	24
Viewing error logs from diagnostic programs	24
Diagnostic programs, error codes, and messages	24
Diagnostic text message format	25
Starting the diagnostic programs	25
Viewing the test log	26
Viewing the system-error log	26
Small computer system interface messages	26
Diagnostic error LEDs	27
System board error LEDs	27
Hard disk drive LEDs	28
Recovering from a POST/BIOS update failure	28
Erasing a lost or forgotten password (clearing CMOS)	29
Updating Remote Supervisor Adapter II firmware	30
Power checkout	31
Troubleshooting the Ethernet controller	31
Network connection problems	31
Ethernet controller troubleshooting chart	32
Ethernet controller messages	33
Chapter 4. Customer replacement units	35
Installation guidelines	35
System reliability guidelines	35
Handling static-sensitive devices	36
Major components of the xSeries 226 Type 8488 and 8648 server	37
Side cover	38
Removing the side cover	38
Replacing the side cover	39
Bezel	40
Removing the bezel	40
Replacing the bezel	41
Removing and installing the support bracket	42
Opening and closing the microprocessor air baffle	43
Installing a memory module	44
Installing a drive	46
Internal drive bays	47
Installing a drive in bay 2	48
Installing a hot-swap SCSI hard disk drive in bay 4, 5, 6, 7, 8, or 9	50
SCSI IDs for hot-swap hard disk drives	52
Installing a simple-swap Serial ATA hard disk drive in bay 4, 5, 6, or 7	53
Power and signal cables for internal drives	54
Installing an external SCSI connector	55
Installing an additional microprocessor	56
Installing an adapter	61
Cabling an optional SCSI adapter	64
Cabling an optional SATA adapter	65
Replacing the battery	67
Replacing a hot-swap power supply	69
Completing the installation	70
Connecting the cables	71
Updating the server configuration	72
Connecting external options	72
Installing the server in a rack	72
Input/output connectors	73
Auxiliary-device (pointing-device) connector	74
Ethernet (RJ-45) connector	74
Keyboard connector	74
Parallel connector	74
Serial connectors	75
Ultra320 SCSI connector	75
Universal Serial Bus connectors	76
Video connector	76
Chapter 5. Field replaceable units	77
Microprocessor air baffle	77
Microprocessor and heat sink	78
CD-ROM drive	80
Diskette drive	81
SCSI backplane	82
Non-hot swap power supply	83
Hot-swap power-supply cage	85
Rear-adapter retainer	87
Front fan	88
Rear fans	90
Power/LED switch assembly	91
Front USB connector assembly	93
System board	95
System board option connectors	95
System board internal connectors	96
System board external connectors	97
System board error LEDs	98
System board jumpers and switches	99
Removing the system board	100
Top/side cover	102
Bezel-release latch	103
Handle assembly	105
Chapter 6. Symptom-to-FRU index	107
Beep symptoms	107
No-beep symptoms	109
POST error codes	109
Diagnostic error codes	114
Diagnostic error LEDs	119
Error symptoms	119
Hot-swap power-supply LED errors	127
Service processor error codes	128
SCSI error codes	128
ServeRAID error codes	129
POST (ISPR) error procedures	131
Temperature error messages	133
Fan error messages	133
Power error messages	134
System shutdown	134
Voltage-related system shutdown	134
Temperature-related system shutdown	135
Hard disk drive checkout	135
Host built-in self test (BIST)	136
Bus fault messages	136
Undetermined problems	137
Problem determination tips	138
Chapter 7. Parts listing Type 8488 and 8648	139
System	140
System replaceable units	141
Keyboards (CRUs)	147
Power cords (CRUs)	148
Appendix A. Getting help and technical assistance	151
Before you call	151
Using the documentation	151
Getting help and information from the World Wide Web	152
Software service and support	152
Hardware service and support	152
Appendix B. Safety information	153
General safety	153
Electrical safety	154
Safety inspection guide	155
Handling electrostatic discharge-sensitive devices	156
Grounding requirements	156
Safety notices (multilingual translations)	157
Appendix C. Notices	187
Edition notice	187
Trademarks	188
Important notes	189
Product recycling and disposal	189
Battery return program	190
Electronic emission notices	191
Federal Communications Commission (FCC) statement	191
Industry Canada Class B emission compliance statement	192
Avis de conformité à la réglementation d’Industrie Canada	192
European Union EMC Directive conformance statement	192
Japanese Voluntary Control Council for Interference (VCCI) statement	192

Match case Limit results 1 per page

problems

(continued)

power

115

serial

port

116

software

117

solving

undetermined

127

RAID

configuration

rear

connectors

recovering

from

POST/BIOS

update

failure

Remote

Supervisor

Adapter

configuration

PCI

slot

location

updating

firmware

removable

media

drives,

installing

removing

hot-swap

power

supply

removing/replacing

adapter

retainer,

rear

battery

bezel

release

latch

CD-ROM

drive

cover

diskette

drive

fan,

front

fan,

rear

front

USB

connector

assembly

handle

assembly

microprocessor

air

baffle

power

supply,

hot-swap

power

supply,

non-hot-swap

power/LED

switch

assembly

SCSI

backplane

support

bracket

system

board

top/side

cover

USB

connector

assembly

retaining

clips,

DIMM

SATA

adapter,

cabling

controller

cabling

drives

hard

disk

drives,

installing

models

RAID,

configuring

SCSI

adapter,

cabling

channel

40,

channel

42,

45,

46,

channels

connector,

description

connector,

external

connector,

location

45,

controller,

cabling

SCSI

(continued)

controller,

SCSISelect

Utility

program

controller,

specifications

error

messages

IDs

internal

channel,

not

using

models

RAID,

configuring

SCSI

backplane,

removing

SCSIRAID

SCSISelect

Utility

Program

sequence

installation,

memory

modules

Serial

ATA

RAID

serial

connector

serial

port

problems

116

ServeRAID

error

codes

119

ServeRAID

Manager

ServerGuide

error

symptoms

116

simple-swap

drive,

installing

size

server

small

computer

systems

interface

(SCSI)

hot-swap

backplane

small

computer

systems

interface

(SCSI),

cabling

requirements

software,

problems

117

specifications

and

features

statements,

types

static

electricity

static-sensitive

devices,

handling

status

LEDs

support

bracket,

removing

system

board

external

connectors

internal

connectors

jumpers

and

switches

LEDs

17,

option

connectors

removing

SCSI

connectors

65,

system

error

LED

system

error

log

system

reliability

system

shutdown

temperature-related

125

voltage-related

124

system

specifications

tape

drive,

installing

temperature

test

log,

viewing

thermal

material,

heat

sink

tier

levels,

CRU

131

top/side

cover,

removing

trademarks

178

186

xSeries

226

Type

8488

and

8648:

Hardware

Maintenance

Manual

and

Troubleshooting

Guide