IBM 8647 Hardware Maintenance Manual

IBM 8647 - Eserver xSeries 225 Manual

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  • IBM 8647 | Hardware Maintenance Manual - Page 1
    IBM xSeries 225 Type 8647 Hardware Maintenance Manual and Troubleshooting Guide
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    IBM xSeries 225 Type 8647 Hardware Maintenance Manual and Troubleshooting Guide
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    , be sure to read Appendix C, "Notices," on page 165 The most recent version of this document is available at http://www.ibm.com/pc/support on the World Wide Web. Ninth Edition (January 2009) © Copyright International Business Machines Corporation 2002. US Government Users Restricted Rights - Use
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    , error messages, and configuration information for the IBM® xSeries® 225. Eserver Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM xSeries products. See Chapter 7, "Parts listing Type 8647," on page 123 to determine if the component
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    iv IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    28 Power checkout 29 Troubleshooting the Ethernet controller 29 Network connection problems 29 Ethernet controller troubleshooting chart 30 Ethernet controller messages 31 Chapter 4. Installing options 33 Major components of the IBM xSeries 225 Type 8647 33 © Copyright IBM Corp. 2002 v
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    78 Chapter 5. Field replaceable units 79 Power button 79 Microprocessor and heat sink 81 Thermal grease 82 Hot-swap hard disk drive cage 83 Hot-swap backplane 84 Non-hot swap power supply 85 Front fan 87 vi IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    Parts listing Type 8647 123 System replaceable units 124 Keyboards (CRUs 126 Power cords (CRUs 127 Appendix A. Getting help and technical assistance 129 Before you call 129 Using the documentation 129 Getting help and information from the World Wide Web 129 Software service and support 130
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    EMC Directive conformance statement 169 Taiwanese Class A warning statement 169 Chinese Class A warning statement 169 Japanese Voluntary Control Council for Interference (VCCI) statement 169 viii IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    Hardware Maintenance Manual and Troubleshooting Guide contains information to help you solve the problem yourself or to provide helpful information to a service technician. In addition to this Hardware Maintenance Manual and Troubleshooting Guide, the following xSeries 225 Type 8647 documentation is
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    or problem situations. v Attention: These notices indicate possible damage to programs, devices, or data. An attention notice is placed just before the instruction or extremely hazardous procedure step or situation. 2 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    on the system board. Table 1. Features and specifications Microprocessor: v Intel® Xeon® Processor v 512 KB Level-2 cache v 400 MHz or 533 MHz front-side bus (FSB) v Support for up to two microprocessors Memory: v Minimum: 256 MB v Maximum: 8 GB v Type: PC2100, double-data-rate (DDR) v Connectors
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    receive activity LED CD-eject button CD-ROM drive activity LED Diskette-eject button Diskette drive activity LED Hard disk drive activity LED Power-on LED Power-control activity between the server and the network. 4 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    Ethernet link status LED This LED is on the Ethernet connector on the back of the server. When this LED is lit, it indicates that there is an active connection on the Ethernet port. Chapter 1. General information 5
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    6 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    This is part of the basic input/output system (BIOS) code in your server. Use it to configure Manager is available as a stand-alone program and as an IBM Director extension. If a ServeRAID adapter is installed in your must type the administrator password to access the full Configuration/Setup Utility
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    Utility menu only. v Date and Time Select this choice to set the date and time in the server, in 24-hour format (hour:minute:second). 8 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    only if you type the administrator server to run without a diskette drive, monitor, or keyboard. The software and the operating system supports Wake on LAN functions, you boot fail count, the BIOS default settings will be restored instructions on so by an IBM authorized service representative. -
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    types the power-on password has access to only the limited Configuration/Setup Utility menu; the user can set, change, and delete the power-on password, if the system administrator has given the user that authority. 10 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    Guide on the IBM xSeries Documentation CD for instructions. Power-on password If a power-on password is set, when you turn on the server, the system startup will not be completed until you type A system BIOS update program, which updates the BIOS code directly from the CD v Device drivers that are
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    . You can use the CD to configure any supported IBM server model. The ServerGuide program checks your system BIOS, service processors, and other system hardware to determine if the configuration programs. For example: 12 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    and Play adapters or non-IBM adapters might require switch settings, additional device drivers, and installation after the operating drive. The System Partition contains server-specific utility programs such as service processor disk operating system (DOS) utilities, system diagnostics, flash BIOS
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    operating system, complete the following steps to download the latest operating system installation instructions from the IBM Support Web page: 1. Go to http://www.ibm.com/pc/support/. 2. Under Browse, click Servers. 14 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    installation and select the instructions for your operating system. Using ServeRAID Manager You can use the ServeRAID™ Manager program, which is on the IBM ServeRAID Support CD, to: v Configure a redundant array of independent disks (RAID) v Restore a SCSI hard disk drive to factory-default settings
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    balancing, fault tolerance, and virtual LANs, which provide better performance, security, and throughput. These modes apply to the integrated Ethernet controller and to controllers on supported Ethernet adapters. 16 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    the controller. The device drivers are available on the Broadcom NetXtreme Gigabit Ethernet Software CD. For the latest device drivers and information about configuring your Ethernet controller, go to the IBM Support Web site at http://www.ibm.com/pc/support. Chapter 2. Configuring your server
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    18 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    Chapter 3. Diagnostics This section provides basic troubleshooting information to help you resolve some common problems that might occur with your server. If you cannot locate and correct the problem using the information in this section, see Appendix A, "Getting help and technical assistance," on
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    Check for the following responses: v One beep. v Readable instructions or the main menu. 003 DID YOU RECEIVE BOTH OF successful test completion or the detection of a problem. See "POST error codes and messages" on IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of your server. See "Diagnostic programs, error codes, and messages" on page 23 for more information. v Customized support page You can create a customized support page that is specific problem service
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    interface messages If you receive a SCSI error message, see "SCSI error codes" on page 116 Note: If your server does not have a hard disk drive, ignore any message that indicates that the BIOS is not installed. 22 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    on the IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of your server. Diagnostic error messages indicate that a problem exists. They are not intended to be used to identify a failing part. Troubleshooting and servicing of complex problems that are
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    occurs when a possible problem is reported during the diagnostic test, such as when a device driver is not found. test specific string is additional information ; then, follow the instructions on the screen. 24 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    memory access (DMA) use, device drivers, and so on) by selecting Hardware Info from the top of the screen. If the diagnostic programs do not detect any hardware errors but the problem programs. See the instructions in "Viewing error logs from diagnostic programs" on page 22 Chapter 3. Diagnostics
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    programs. 2. If diagnostic error codes appear that are not listed in the tables, make sure that your server has the latest levels of BIOS, Remote Supervisor Adapter, ServeRAID, and diagnostics microcode installed. 26 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    the server to a power source, keyboard, monitor, and mouse. 9. Insert the POST/BIOS update (flash) diskette into the diskette drive. You can download a file to create this diskette from http://www.ibm.com/pc/support on the World Wide Web. For more information, see Appendix A, "Getting help and
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    Replace any adapters that were removed; then, replace the frame-support bracket and replace the side cover. (See "Removing the frame-support bracket" on page 43 and "Installing the side cover" on will be reinstated. 28 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    instructions to erase the existing password or create a new password. 12. Select Save Settings and press Enter. Power checkout Power problems procedure for troubleshooting power problems: 1. Turn supports auto-negotiation. If it does not, try configuring the integrated Ethernet controller manually
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    using the correct device drivers, which are supplied with your server. v Check for operating-system-specific causes for the problem. v Make sure that the device drivers on the client and like fluorescent lights. 30 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    Ethernet troubleshooting chart (continued) Ethernet controller problem FRU/actions The Ethernet controller stopped working when another adapter was added to the server. Check the following: v Make sure that the cable is connected to the Ethernet controller. v Make sure that your PCI system BIOS
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    32 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    of the IBM xSeries 225 Type 8647 server. Note: The illustrations in this document might look slightly different from your hardware. Cover Air baffle EMC shield Filler panels Rear adapterretaining bracket Adapter airflow guide Microprocessor Heatsink Memory module Large hot-swap drive cage Front
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    internal cables. Rear fan 1 (SYSFAN1) Main power (POWER1) Power (POWER2) Diskette drive (FDD1) Secondary IDE (IDE2) Primary IDE (IDE1) Rear fan 2 (SYSFAN2) CD -on-LAN (JWL) SCSI channel B (SCSI2) SCSI LED (J18) 34 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    System board external cable connectors The following illustration identifies system board connectors for external options. Mouse Keyboard USB 1/ USB 2 Parallel (LPT1) Serial A/ Serial B (COMA/ COMB) Ethernet Audio Front panel USB (JUSB3) Chapter 4. Installing options 35
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    Remote Supervisor Adapter Memory problem (also turns on system error LED on the front bezel) Microprocessor 2 problem (also turns on system error LED on the front bezel) Fan failure Hot-swap hard disk drive failure 36 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    a latch, and so on. v For a list of supported options for your server, go to http://www.ibm.com/pc/us/ compat/ on the World Wide Web. . v You replace a hot-swap drive within 2 minutes of removal. v Cables for optional adapters are routed according to the instructions provided with the adapters. v You
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    resources and is unavailable to the operating system. The amount of memory that is reserved for system resources depends on the operating system, the configuration of the server, and the configured PCI options. 38 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    connected to ac power, the server can respond to requests from the service processor, such as a remote request to turn on the server. To can turn off your server from the operating system, if your operating system supports this feature. After an orderly shutdown of the operating system, the server
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    easier to lay the server on its side. If you do so, rotate the feet inward towards the server, so they do not break. 40 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    Removing the side cover To remove the side cover, you might find it easier to lay the server on its side. If you do, and your server has stabilizing feet that rotate, move the stabilizing feet so that they do not break (see "Moving the stabilizing feet" on page 40). Complete the following steps to
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    Remove the side cover (see "Removing the side cover" on page 41). 2. For hot-swap hard disk drive models: a. Open the server door. b. Rotate the hot-swap lock bar forward and remove it the bezel in a safe place. 42 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    bracket When working with some devices, such as hard disk drives, adapters, and memory modules, you must first remove the frame-support bracket to access the device. Complete the following steps to remove the frame-support bracket: 1. Review Safety information beginning on page 131 and "Installation
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    end of the support bracket at a 45° angle. c. Disengage the front end of the support bracket from the server and set the bracket aside. To reinstall the support bracket, reverse the previous steps for your server. 44 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    those instructions in addition to the instructions in this adapter in mini-PCI slot 6. Other adapter types are not supported. - The 64-bit PCI-X slots 2 and to 66 MHz. v The optional IBM Remote Supervisor Adapter can be installed only slot 1, system-board integrated drive electronics (IDE) or SCSI
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    for the adapter. Check the instructions that come with the adapter for any requirements, restrictions, or cabling instructions. It might be easier to route the blue adapter guide (if any) from the end of the adapter. 46 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    Adapter guide Attention: Be certain that the adapter is correctly seated in the expansion slot before you turn on the server. Incomplete installation of an adapter might damage the system board or the adapter. Chapter 4. Installing options 47
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    front adapter-support bracket to hard disk drives. See your SCSI adapter option documentation for complete instructions for installing a SCSI adapter in your server and for additional information about SCSI adapters. 48 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    Several types of drives are available, such as: v Diskette v Hard disk v CD-ROM v DVD-ROM v Tape, including digital linear tape (DLT), super digital linear tape (SDLT), and linear tape-open (LTO) Note: The server supports both internal and external tape drives. Chapter 4. Installing options 49
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    bays or a hard disk drive in bay 7. Internal drives are installed in bays. Server with hot-swap hard disk drives Server with non-hot-swap hard disk drives Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Bay 7 Bay 8 Bay 9 50 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    install a 3.5-in. slim-high or 5.25-in. half-high removable-media drive, such as a tape backup drive, in bay 2. The server supports half-high DLT, SDLT, and LTO drives. For a list of supported options for your server, go to http://www.ibm.com/pc/ us/compat/ on the World Wide Web. To install a 3.5-in
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    hard disk drive backplane supports a maximum of six slim-high, hot-swap hard disk drives. Each hot-swap drive that you plan to install must be mounted in a hot-swap-drive tray. The drive external options" on page 73 52 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    the server. 5. Install the hard disk drive in the hot-swap bay: a. Ensure that the tray handle is open (that is, perpendicular to the drive). b. Align the drive assembly with the guide rails in the bay. c. Gently push the drive assembly into the bay until the drive stops. d. Push the tray handle
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    installing hard disk drives. See the ServeRAID documentation on the IBM ServeRAID Support CD for additional information on RAID operation and complete instructions for (see "Removing the side cover" on page 41). 54 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    all the way out of the server. 7. Attach the blue guide rails to the side of the drive using the screws that are provided. 8. Slide the drive into the drive cage until the plastic tabs on the drive guide rails lock into place in the drive cage. Clear any cables that might impede the replacement of
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    . 4. Remove the side cover (see "Removing the side cover" on page 41). 5. Remove the front bezel (see "Removing the front bezel" on page 42). 56 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    bracket (see "Removing the frame-support bracket" on page 43). 7. Use a screwdriver to pry the filler panel and EMC shield away from the server. EMC shield Filler panel Note: If you are installing a drive that contains a laser, observe the following safety precaution. Chapter 4. Installing options
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    so that it does not block the airflow to the rear of the drives or over the microprocessor and memory. 13. Connect the power cable to the back of the drive. The connectors are keyed and can be inserted only one way. 58 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    also called ribbon cables, that connect IDE, SCSI, and diskette drives to the system board. Two or three types of signal cable come with your server: - IDE: The hot-swap models, the maximum cable length that supports Ultra320 SCSI hard disk drives is 16 inches. For more information about connecting
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    specification. For a list of supported options for your server, go to http://www.ibm.com/us/compat/ on the World Wide Web. 7. Your server supports Chipkill™ memory if the DIMMs are all type reference Bank 2 60 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    it. DIMM 1 DIMM 2 DIMM 3 DIMM 4 10. If you have other options to install or remove, do so now. 11. Replace the frame-support bracket (see "Removing the frame-support bracket" on page 43). 12. Replace the side cover (see "Installing the side cover" on page 71). 13. Reconnect the external cables and
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    to determine the specific type of microprocessor on , call for service. 5. For additional instructions. In the Microsoft Web page, type multiprocessor support in the Search field and press Enter. 1. Back up the hard IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    the next window, click Display a list of known drivers for this device so that I can choose a specific driver; then, click Next. 9. In the next window, ) position. b. Slide the adapter airflow guide out of the guides on the air baffle and front adapter-support bracket; then, remove it from the
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    socket. d. Carefully close the microprocessor-release lever to secure the microprocessor in the socket. Microprocessor baffle Microprocessor release lever DIMMs Microprocessor 2 Heatsink 2 Captive screws 64 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    grease on the microprocessor or heat sink becomes contaminated, contact your service technician. Thermal grease Heat sink a. Remove the plastic cover from ) position. b. Slide the adapter airflow guide into the guides on the air baffle and front adapter-support bracket; then, push it into place,
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    server. Rope clip 5. If you have other options to install or remove, do so now; otherwise, go to "Completing the installation" on page 71 66 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. Statement 12 CAUTION: The following label indicates a hot surface nearby. Chapter 4. Installing
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    that the dc power LED and the ac power LED on the power supply are lit, indicating that the power supply is operating properly. 68 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    instructions. Note: In the U. S., call 1-800-IBM-4333 and Canada, call your IBM reseller or IBM marketing representative. Note: After only IBM Part Number 33F8354 or an equivalent type battery only with the same module type made by the same handling and installation instructions supplied with the
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    (unlocked) position. b. Slide the adapter airflow guide into the guides on the air baffle and front adapter-support bracket; then, push it into place, using See the User's Guide on the IBM xSeries Documentation CD. 70 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    the Configuration/Setup Utility program. Follow the instructions in this section. Attention: For proper cooling the front bezel snap into place. 3. For hot-swap hard disk drive models, make sure the side cover is unlocked; then, frame-support bracket or front bezel, reinstall them before you replace the
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    latch to lock the side cover. Cover-release latch Key lock 5. For hot-swap hard disk drive models, open the server door and hold the hot-swap lock bar in the closed about the Configuration/Setup Utility program. 72 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    installing any required device drivers. Your server comes with support SMP. See the ServerGuide information in the User's Guide on the IBM hard disk drive, see the ServeRAID documentation on the IBM ServeRAID Support all attached devices. 3. Follow the instructions that come with the option to prepare
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    Advanced System Management (ASM) Interconnect connector. See the documentation that comes with the Remote Supervisor Adapter for more information about the ASM Interconnect network. 74 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    Connect a microphone to this connector to record sounds onto the hard disk or to use speech recognition software. Auxiliary-device (pointing- more information about the Ethernet controller, see the User's Guide on the IBM xSeries Documentation CD. Keyboard connector Use this connector to connect
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    parallel port to operate in bidirectional mode, it supports the ECP and EPP modes of operation. To SCSI channel A connector to the standard hot-swap-drive backplane. You can attach additional internal SCSI devices IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    . This dual-channel controller supports two independent, Ultra320 SCSI channels. IBM marketing representative. When using an optional SCSI adapter, you must also connect the SCSI adapter to the SCSI LED (J18) connector on the system board receive an indication of SCSI hard-disk drive
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    a monitor or other display. The following illustration shows an industry standard 15-pin analog video connector on the rear of the server. 5 1 15 11 78 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    unit (FRU) procedures are intended for trained servicers who are familiar with IBM xSeries products. See the parts listing in " " on page 42 5. If your server has hot-swap hard disk drives installed, remove them. See "Hot-swap hard disk drive cage" on page 83 6. Disconnect the SCSI signal cable from
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    for you to disconnect. c. See the system service label for system board connector locations. 10. backplane. 6. Replace the hot-swap hard disk drives. See "Installing a hot-swap hard disk drive" on page 53 7. Replace the IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    following steps: 1. Turn off the server and remove external cables. 2. Remove the side cover and frame-support bracket (see "Removing the side cover" on page 41 and "Removing the frame-support bracket" on page 43). 3. Disconnect any cables that impede access to the microprocessor. 4. Remove the heat
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    each on the top of the microprocessor. 6. Install the heat sink onto the microprocessor as described in "Microprocessor and heat sink" on page 81 82 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    . See "Removing the side cover" on page 41 5. Remove the frame-support bracket. See "Removing the frame-support bracket" on page 43 6. Remove any hard disk drives or drive fillers from the drives. 7. Disconnect the hard disk drive cables that connect to the system board. 8. Remove the screw from the
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    the backplane. 8. Press down on the drive cage release latch and swing the drive cage out. 9. Remove the screws securing the hot-swap backplane to the drive cage. To replace the hot-swap backplane, reverse the steps. 84 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    . 3. Remove the cover. See "Removing the side cover" on page 41 4. Remove the frame-support bracket. See "Removing the frame-support bracket" on page 43 5. Disconnect internal cables from the system board and drives. 6. Remove the screws from the rear of the server. 7. Gently move the power supply
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    slide the power supply toward the rear of the chassis. 2. Secure the power supply to the rear of the chassis with the four screws. 86 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    side cover. See "Removing the side cover" on page 41 4. Remove the frame-support bracket. See "Removing the frame-support bracket" on page 43 5. Remove the fan cable from the system board. 6. Remove the adapter-support bracket and fan housing. 7. Use side cutters to cut the four rubber extensions
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    . 2. Guide the rubber extensions through the apertures. 3. Use needle-nosed pliers to pull the extensions through the apertures. 4. Reconnect cables. 5. Replace the frame-support bracket. 6. Replace the side cover. 88 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    the server. 3. Remove the side cover. See "Removing the side cover" on page 41 4. Remove the frame-support bracket. See "Removing the frame-support bracket" on page 43 5. Remove the airflow guide and air baffle. 6. Remove the fan cable from the system board. 7. Use side cutters to sever the four
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    the mini-PCI type III slot on the system board, and remove the video cable from the connector on the adapter. 9. Using a pair of pliers, squeeze the stand-off pins and pull the mini-PCI card up and out of the slot. 90 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    . Complete the following steps to replace the video adapter in the mini-PCI type III slot of your server: 1. Review "Safety information" on page 131 the system board. Check the instructions that come with the adapter for any requirements, restrictions, or cabling instructions. It might be easier to
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    a. Turn the adapter so that the adapter keys align correctly with the mini-PCI type III connector (PCI2) on the system board. Attention: To avoid breaking the retaining Replace the air baffle and air flow guide. 92 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    before performing this service procedure. Rotate support bracket" on page 43 6. Disconnect the cables. 7. Remove both adapter-retaining brackets and the adapters (see "Installing an adapter" on page 46). 8. Remove the air flow guide and the air baffles from over the microprocessor. 9. Remove memory
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    forward to clear the EMC shield. 14. Lift the system board out of the server chassis. To replace the system board, reverse the steps. 94 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    and power cables. 5. Remove the two screws from the CD-ROM drive cage. 6. Gently slide the CD-ROM drive toward the front of the server and lift it out. For instructions to replace the CD-ROM drive, see "Installing a 5.25-inch removable-media drive" on page 56 Chapter 5. Field replaceable units 95
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    41 4. Disconnect the cables. 5. Remove the two screws from the diskette drive cage. 6. Gently slide the diskette drive toward the front of the server and lift it out. To replace the diskette drive, reverse the steps. 96 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    Top/side cover Before you begin: v Read "Safety information" on page 131 v Review the information in "System reliability considerations" on page 37 To remove the top/side cover, complete the following steps: 1. Turn off the server, if it is on. 2. Unplug the server, and disconnect the power cord;
  • IBM 8647 | Hardware Maintenance Manual - Page 108
    drive. See "CD-ROM drive" on page 95 6. Pull down from inside the server to release the latch tab. 7. From the underside, grasp the bezel-release latch in the center, and gently pull it back and away from the server. 98 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    slots on the underside of the top of the chassis, and slide it into place. 2. Replace the CD-ROM drive. See "Installing a 5.25-inch removable-media drive" on page 56 for instructions. 3. Replace the front bezel. See "Replacing the bezel" on page 71 4. Replace the side cover. See "Installing the side
  • IBM 8647 | Hardware Maintenance Manual - Page 110
    3. Firmly grasp the handle support, and slide it away from the front bezel. 4. Lift up on the handle support to remove it from the slots in the top of the chassis. To install the handle assembly, reverse the steps. 100 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    Rear-adapter retainer Before you begin: v Read "Safety information" on page 131 v Review the information in "System reliability considerations" on page 37 To remove the rear-adapter retainer, complete the following steps: 1. Turn off the server, if it is on. 2. Unplug the server, and disconnect the
  • IBM 8647 | Hardware Maintenance Manual - Page 112
    102 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, see the manual problem has been corrected. Note: Try reseating a suspected component or reconnecting a cable before replacing the component. The POST BIOS replaced by a field service technician. Beep/symptom
  • IBM 8647 | Hardware Maintenance Manual - Page 114
    Battery 2. System board 3-2-1 (Serial port failed.) System board 3-2-2 (Parallel port failed.) System board 3-2-3 (Math coprocessor test failed.) 1. Optional microprocessor 2. Microprocessor 3. System board 104 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    to determine which components should be replaced by a field service technician. Beep/symptom FRU/action 3-2-4 (Failure comparing CMOS memory size against actual.) 1. DIMM 2. Battery 3. System board 3-3-1 (Memory size mismatch occurred.) 1. DIMM 2. Battery 3. System board 3-3-2 (Critical SMBus
  • IBM 8647 | Hardware Maintenance Manual - Page 116
    System board 001-292-000 (Core system: failed/CMOS checksum failed) Load BIOS code defaults and rerun test. 005-XXX-000 (Failed Video test) 1. Optional Microprocessor test) 1. Microprocessor 2 2. System Board 106 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    Service Processor: Failed) 1. Ensure latest firmware levels for ASM and BIOS . 2. Disconnect all server and option power cords from server, wait 30 seconds, reconnect, and retry. 3. System Board. 180-197-000 (SCSI ASPI driver -XXX-0NN (Failed Memory test, see "Installing memory modules" on page
  • IBM 8647 | Hardware Maintenance Manual - Page 118
    symptoms You can use the error symptom table to find solutions to problems that have definite symptoms. If you cannot find the problem in the error symptom charts, run the diagnostic programs to test the server. 108 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    manual tray-release opening. 2. Run CD-ROM diagnostics. 3. CD-ROM Drive. CD-ROM drive is problem may be a video driver. for adjusting and testing instructions. 3. Display Adapter / System Board. No video 1. Make sure correct machine is selected. 2. Make sure all cables are locked down. Drives
  • IBM 8647 | Hardware Maintenance Manual - Page 120
    1. Remote Supervisor adapter, if installed. 2. System board. CD-ROM test failed. 1. CD-ROM drive 2. CD-ROM drive cable 3. System board Ethernet test failed. System board ServeRAID test failed. RAID controller 110 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    service technician. Symptom to FRU list Symptom FRU/action Tape drive test failed. Tape drive BIOS timer test failed. System board IRQ controller test tailed. System board DMA channels test failed. System board RAM solve power-supply problems. Note:
  • IBM 8647 | Hardware Maintenance Manual - Page 122
    be replaced by a field service technician. AC good LED DC good LED Description FRU/action On Off Standby mode or dc problem. 1. Check system board cable /Setup Utility program. 2. Battery. 3. System board. 112 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 123
    components should be replaced by a field service technician. Error code/symptom FRU/action Setup Utility program. 2. System board. 185 (Drive startup sequence information corrupted) 1. Run the with invalid passwords) 2. System board. 201 (Memory test error.) 1. DIMM 2. System board 229
  • IBM 8647 | Hardware Maintenance Manual - Page 124
    a valid boot sector) 1. Verify that a startable operating system is installed. 2. Run diagnostics. 3. Hard disk drive. 4. SCSI backplane. 5. Cable. 6. System board. 2462 (Video configuration error) System board. 114 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 125
    service technician. Error code/symptom FRU/action 5962 (IDE CD-ROM drive configuration error) 1. Run the Configuration/Setup Utility program. 2. CD-ROM drive Utility program. 2. Adapter. 3. System board. 00180300 (No more memory above 1MB for PCI adapter.) 1. Run the Configuration/Setup Utility
  • IBM 8647 | Hardware Maintenance Manual - Page 126
    determine a possible error condition for the service processor, see the System Error Log ( be causing the problem: v A failing SCSI device (adapter, drive, controller) v specifications; see "Features and specifications IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 127
    be replaced by a field service technician. Message Action System board is under recommended temperature (level-warning; system board is under recommended temperature) Ambient temperature must be within normal operating specifications; see "Features and specifications" on page 3 System over
  • IBM 8647 | Hardware Maintenance Manual - Page 128
    system shutdown related to voltage or temperature problems. Voltage related system shutdown Note: See which components should be replaced by a field service technician. Message Action System shutoff due to x 118 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 129
    ; see "Features and specifications" on page 3 DASD checkout Note: See "System replaceable units" on page 124 to determine which components should be replaced by a field service technician. Message Action Hard drive x removal detected (level-critical; hard drive x has been removed) Information
  • IBM 8647 | Hardware Maintenance Manual - Page 130
    on page 124 to determine which components should be replaced by a field service technician. Bus fault messages Message Action Failure reading 12C device. Check devices device. Check device on bus 4. System board 120 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 131
    1. Damaged data in CMOS can cause undetermined problems. 2. Damaged data in BIOS code can cause undetermined problems. Check the LEDs on all the power (on the server) Modem, printer, mouse, or non-IBM devices Each adapter Drives Memory modules (minimum requirement = 256 MB (2 banks of 128 MB
  • IBM 8647 | Hardware Maintenance Manual - Page 132
    problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. v Machine type and model v Microprocessor or hard to problem resolution. 122 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    Chapter 7. Parts listing Type 8647 This parts listing supports the xSeries 225, Type 8647, models 2AX, 3AX, 4AX, 5AX, 6AX, 22X, 32X, 42X, 52X, 62X, 3BX, 4BX, 5BX, 6BX, 3CG, 4CG, 5CG, 6CG. 19 13 14 15 17 16 18 1 23 4 5 6 7 12 10 11 8 9 © Copyright IBM Corp. 2002 123
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    22X, 32X, 42X, 52X, 62X, 3CG, 4CG, 5CG, 6CG) Hard disk drive cage assembly kit (models 2AX, 3AX, 4AX, 5AX, 6AX, 3BX, 4BX, 5BX, 6BX, 3CG, 4CG, 5CG, 6CG) DASD cage assembly kit (models 22X, 32X, 42X, 52X, 62X) Hard disk drive blank assembly (all models) Card guide (all models) Front adapter support
  • IBM 8647 | Hardware Maintenance Manual - Page 135
    (Type 8647 models 2AX, 3AX, 4AX, 5AX, 6AX, 22X, 32X, 42X, 52X, 62X, 3BX, 4BX, 5BX, 6BX, 3CG, 4CG, 5CG, 6CG) Cable, USB 2.0 (all models) Cable, video (all models) Chassis (all models) Fan 80 mm (all models) Fan, 92x38 fixed speed (all models) Feet, system kit (all models) Handle cap (all models) Hard
  • IBM 8647 | Hardware Maintenance Manual - Page 136
    37L2564 37L2565 37L2566 02K0901 37L2567 37L2568 37L2569 37L2570 37L2571 37L2572 37L2573 37L2574 37L2575 37L2576 37L2577 37L2578 37L2579 37L2580 37L2581 37L2582 37L2583 37L2585 37L2587 37L0913 126 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 137
    a grounding-type attachment plug. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or United Kingdom, Yemen, Zambia, Zimbabwe Liechtenstein, Switzerland Chapter 7. Parts listing Type 8647 127
  • IBM 8647 | Hardware Maintenance Manual - Page 138
    IBM power cord part number 14F0069 14F0087 1838574 24P6858 34G0232 36L8880 49P2078 49P2110 Antilles, Nicaragua, Panama, Peru, Philippines, Saudi Arabia, Thailand, Taiwan, United States of America, Venezuela 128 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 139
    the IBM Support Web site at http://www.ibm.com/pc/support/ to check for technical information, hints, tips, and new device drivers. v Use an IBM discussion forum on the IBM Web site to ask questions. You can solve many problems without outside assistance by following the troubleshooting procedures
  • IBM 8647 | Hardware Maintenance Manual - Page 140
    800-IBM-SERV (1-800-426-7378). In the U.S. and Canada, hardware service and support is available 24 hours a day, 7 days a week. In the U.K., these services are available Monday through Friday, from 9 a.m. to 6 p.m. 130 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 141
    procedures are designed to help you isolate problems. They assume that you have model-specific training on all computers, or that you are familiar with the computers, functions, terminology, and service information provided in this manual. Safety information The following section contains the
  • IBM 8647 | Hardware Maintenance Manual - Page 142
    the special safety precautions when you work with very high voltages; these instructions are in the safety sections of maintenance information. Use extreme care when not use worn or broken tools and testers. 132 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 143
    installed to protect users and service personnel from injury. This guide addresses only those items. attachment of non-IBM features or options not covered by this inspection guide. If any unsafe power cord should be the appropriate type as specified in the parts listings. c. Insulation must not
  • IBM 8647 | Hardware Maintenance Manual - Page 144
    such as those in the following list, to provide protection that meets the specific service requirement. Note: The use of a grounding system is desirable but not required languages: v English v Brazilian/Portuguese 134 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 145
    Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used caution and danger statements before performing any of the instructions. Statement 1 DANGER Electrical current from power, telephone Appendix B. Related service information 135
  • IBM 8647 | Hardware Maintenance Manual - Page 146
    When laser products (such as CD-ROMs, DVD-ROM drives, fiber optic devices, or transmitters) are installed, note exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of controls IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 147
    power source. 2 1 Statement 23 CAUTION: Do not place any object weighing more than 50 kg (110 lbs.) on top of rack-mounted devices. Appendix B. Related service information 137
  • IBM 8647 | Hardware Maintenance Manual - Page 148
    Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para 3. Remova os cabos de sinal dos conectores. 4. Remova todos os cabos dos dispositivos. 138 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 149
    (011) 889-8986, para obter informações sobre como enviar a bateria pelo correio para a IBM. Instrução 3 PRECAUCIÓN: Quando produtos a laser (unidades de CD-ROM, unidades de DVD, dispositivos nu ou com instrumentos íticos, e evite exposição direta ao raio. Appendix B. Related service information 139
  • IBM 8647 | Hardware Maintenance Manual - Page 150
    da fonte de energia elétrica. 2 1 Instrução 23 CUIDADO: Não coloque nenhum objeto com peso superior a 50 kg (110 lbs.) sobre dispositivos montados em rack. 140 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 151
    Appendix B. Related service information 141
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    142 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    23 50 110 50 110 Appendix B. Related service information 143
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    144 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    Appendix B. Related service information 145
  • IBM 8647 | Hardware Maintenance Manual - Page 156
    23 50 110 50 110 146 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 157
    IBM documentation sont précédées d'un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type de type Attention et Danger avant de procéder aux opérations décrites par les instructions.
  • IBM 8647 | Hardware Maintenance Manual - Page 158
    au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système . évitez une exposition directe au rayon. 148 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 159
    prise de courant. 2 1 Notice n° 23 ATTENTION: Ne posez pas d'objet dont le poids dépasse 50 kg sur les unités montées en armoire. Appendix B. Related service information 149
  • IBM 8647 | Hardware Maintenance Manual - Page 160
    Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen Steckdose lösen. 3. Signalkabel von Anschlußbuchsen lösen. 4. Alle Kabel von Einheiten lösen. 150 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 161
    Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr , nicht direkt mit optischen Instrumenten betrachten und den Strahlungsbereich meiden. Appendix B. Related service information 151
  • IBM 8647 | Hardware Maintenance Manual - Page 162
    , daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden. 2 1 Hinweis 23 ACHTUNG: Keine Gegenstände, die mehr als 50 kg wiegen, auf Rack-Einheiten ablegen. 152 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 163
    Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare . prese elettriche. 4. Rimuovere tutti i cavi dalle unità. 5. ACCENDERE le unità. Appendix B. Related service information 153
  • IBM 8647 | Hardware Maintenance Manual - Page 164
    controlli, regolazioni o l'esecuzione di procedure non descritti nel presente manuale possono provocare l'esposizione a radiazioni pericolose. PERICOLO Alcuni prodotti laser evitare l'esposizione diretta al fascio. 154 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 165
    sorgente di alimentazione. 2 1 Avviso 23 ATTENZIONE: Non poggiare oggetti che pesano più di 50 kg sulla parte superiore delle unità montate in rack. Appendix B. Related service information 155
  • IBM 8647 | Hardware Maintenance Manual - Page 166
    156 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    Appendix B. Related service information 157
  • IBM 8647 | Hardware Maintenance Manual - Page 168
    23 50 > 50 Kg 158 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 169
    Appendix B. Related service information 159
  • IBM 8647 | Hardware Maintenance Manual - Page 170
    160 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    23 50 110 50 110 Appendix B. Related service information 161
  • IBM 8647 | Hardware Maintenance Manual - Page 172
    Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para los cables de los dispositivos. toma de alimentaciín. 5. ENCIENDA el dispositivo. 162 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 173
    Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un con instrumentos ípticos; evite la exposiciín directa al rayo. Appendix B. Related service information 163
  • IBM 8647 | Hardware Maintenance Manual - Page 174
    fuente de alimentaciín. 2 1 Declaración 23 PRECAUCIÓN: No coloque ningún objeto que pese más de 50 kg (110 libras) encima de los dispositivos montados en bastidor. 164 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 175
    to evaluate and verify the operation of any non-IBM product, program, or service. IBM may have patents or pending patent applications covering subject license inquiries, in writing, to: IBM Director of Licensing IBM Corporation North Castle Drive Armonk, NY 10504-1785 U.S.A. INTERNATIONAL BUSINESS
  • IBM 8647 | Hardware Maintenance Manual - Page 176
    the internal clock speed of the microprocessor; other factors also affect application performance. CD-ROM drive speeds list the variable read rate. Actual speeds vary and are often less than the maximum possible. 166 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 177
    hard disk drives and population of all hard disk drive bays with the largest currently supported drives available from IBM. Maximum memory may require replacement of the standard memory with an optional memory module. IBM makes no representation or warranties regarding non-IBM products and services
  • IBM 8647 | Hardware Maintenance Manual - Page 178
    frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in systems in the United Kingdom. 168 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
  • IBM 8647 | Hardware Maintenance Manual - Page 179
    responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to
  • IBM 8647 | Hardware Maintenance Manual - Page 180
    170 IBM xSeries 225 Type 8647: Hardware Maintenance Manual and Troubleshooting Guide
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    Part Number: 49Y0073 (1P) P/N: 49Y0073
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IBM xSeries 225 Type 8647
Hardware Maintenance Manual and Troubleshooting
Guide
±²³