IBM x3400 Installation Guide

IBM x3400 - System - 7975 Manual

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  • IBM x3400 | Installation Guide - Page 1
    System x3400 Types 7973, 7974, 7975, and 7976 Installation Guide Welcome. Thank you for buying an IBM server. Your server is based on the X-Architecture technology, and it features superior performance, availability, and affordability. Start the server. Did the server No start correctly? Yes Turn
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    .com/services/sl/products/ or view support telephone numbers at http://www.ibm.com/planetwide/. View support telephone numbers at http://www.ibm.com/planetwide/. Yes Is the problem solved? No Update the firmware to the latest level. You can download firmware from http://www.ibm.com/systems/ support
  • IBM x3400 | Installation Guide - Page 3
    System x3400 Types 7973, 7974, 7975, and 7976 Installation Guide
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    in Appendix B, "Notices," on page 95, and the Warranty and Support Information document on the IBM Documentation CD. Fifth Edition (October 2008) © Copyright International Business Machines Corporation 2008. US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP
  • IBM x3400 | Installation Guide - Page 5
    4 Machine Types 7973 and 7974 features and specifications 5 Machine Types 7975 and 7976 features and specifications 6 Major components of the server 8 Chapter 2. Installing options 9 Installation guidelines 9 System reliability guidelines 10 Working inside the server with the power on 10
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    64 Configuring the Broadcom Gigabit Ethernet controller 65 Updating IBM Director 65 Chapter 5. Solving problems 67 Diagnostic tools overview 67 POST beep codes 67 POST error codes 68 ServerGuide problems 79 Troubleshooting tables 79 CD or DVD drive problems 80 Diskette drive problems 81
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    , leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright IBM Corp. 2008 v
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    of the caution or danger statement in the IBM Safety Information book. For example, if a instructions. Read any additional safety information that comes with the blade server or optional device before you install the device. vi System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    of fire, water, or structural damage. v Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures. v Connect and disconnect cables as described in the following
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    replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium as required by local ordinances or regulations. viii System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. v Use of
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    turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. 2 1 x System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these
  • IBM x3400 | Installation Guide - Page 14
    otros riesgos reproductivos. Lávese las manos después de usar el producto. This product is suitable for use on an IT power distribution system whose maximum phase to phase voltage is 240 V under any distribution fault condition. xii System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    This Installation Guide contains instructions for setting up the IBM® System x3400 Types 7973, 7974, 7975, and 7976 server and basic instructions for installing some options. More detailed instructions for installing options are in the User's Guide on the IBM System x3400 Documentation CD
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    attached to the keys. If you plan to install the server in a rack, you must purchase a Tower-to-Rack Kit conversion kit. For a list of supported options for the server, see http://www.ibm.com/servers/eserver/serverproven/compat/us/. 2 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    the server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly. Hardware and software requirements The IBM System x3400 Documentation CD requires the following minimum hardware and software: v Microsoft® Windows NT® 4.0 (with Service Pack
  • IBM x3400 | Installation Guide - Page 18
    , which is on the IBM System x3400 Documentation CD. Each statement is problem situations. v Attention: These notices indicate potential damage to programs, devices, or data. An attention notice is placed just before the instruction System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    mastering) v ATI ES1000 video controller - Compatible with SVGA and VGA - 16 MB SDRAM video memory Diagnostic LEDs: v Fans v Memory v Power supply PCI expansion slots (depending on the model): v Six PCI expansion slots - Three PCI Express x8 slots (two x8 links and one x4 link) - One PCI 32-bit/33
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    on the server model, some features might not be available, or some specifications might not apply. See Chapter 2, "Installing options," on page 9 for more detail information about the specifications and features and the installation of the components. 6 System x3400 Types 7973, 7974, 7975, and 7976
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    three hot-swap fans) to upgrade to redundant mode. Power supply: One of the following power supplies: v One nonredundant 670 watt (90-240 V ac) Diagnostic LEDs: v Fans v Memory v Hard disk drives (redundant models) v Power supply Environment: v Air temperature: - Server on: 10° to 35°C (50° to 95
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    backplate Hot-swap fan Processor baffle System board Hard disk drive EMC shield Bezel Simple-swap drive ServeRAID 8k-1 VRM Cover Hot-swap drive DVD drive trim piece Hot-swap drive trim piece Simple-swap drive trim piece 8 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    for installing hardware options in the server. These instructions are intended for users who are experienced with setting up IBM server hardware. If you need more detailed instructions, see the User's Guide on the IBM System x3400 Documentation CD. Important: Before you install optional hardware
  • IBM x3400 | Installation Guide - Page 24
    . The server (some models) supports hot-plug, hot-add, and hot-swap devices and is designed to operate safely while it is turned on and the cover is removed. Follow these guidelines when you work inside a server that is turned on. 10 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    Button long-sleeved shirts before working inside the server; do not wear cuff links while you are working inside the server. v Do not allow your necktie or scarf to hang inside the server wrist strap or other grounding system when working inside the server with the power on. v Handle the device
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    on page 33. Attention: For proper cooling and airflow, replace the cover before turning on the server. Operating the server for extended periods of time (more than 30 minutes) with the cover removed might damage server components. 12 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly. If the server is not working correctly, see the Problem Determination and Service Guide for diagnostic information. To remove the bezel, complete the following steps
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    this is how the bezel was designed. The bezel is designed with breakaway hinges so that you can easily reattach it to the chassis. 14 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    on the chassis. v Non-hot-swap models, lift up the power-supply cage handle and pull the power-supply cage assembly all the way up until the retainer latch locks the cage in place on the chassis. 5. Press in on both the fan cage assembly release buttons on the sides of the chassis to release the fan
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    mirroring in the Configuration/Setup Utility program, select Devices and I/O Ports → Advanced Chipset Control → Memory Branch Mode. Use the arrow keys to change the Memory Branch Mode setting to Mirror; then, save your changes. 16 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    more information on the Configuration/Setup Utility program, see the User's Guide. When you use online-spare memory, you must consider the following information: - You cannot enable online-spare memory while the server is operating in mirroring mode. - The minimum memory configuration is two single
  • IBM x3400 | Installation Guide - Page 32
    capacity when using identical x4 technology double-rank DIMMs DIMMs installed x4 Double-rank technology Memory available in Memory available in mirroring mode non-mirroring mode 8 512 Mb 8 GB 16 GB 8 1 Gb 16 GB 32 GB 18 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    a message that the memory configuration has changed. Attention: Static electricity that is released to internal server components when the server is powered-on might cause the server to stop, which could result in the loss of data. To avoid this potential problem, always use an electrostatic
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    DIMM3 DIMM 2 DIMM 1 DIMM 12 DIMM11 DIMM 10 DIMM 9 DIMM 8 DIMM 7 10. Rotate the power-supply cage assembly back into the server. Press the power-supply cage release tab and rotate the power-supply cage assembly into the chassis. 20 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    supply support bracket Power supply release tab 11. If you have a hot-swap model, reinstall the hot-swap power-supplies. If you have other options to install or remove, do so now; otherwise, go to "Completing the installation" on page 31. Installing a drive Depending on the server model, the server
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    Bay 1 Bay 2 Bay 3 Bay 4 Bay 5 Bay 6 Bay 7 Bay 8 Bay 9 Bay 10 Bay 11 22 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    . bay, you must use a 5.25-in. conversion kit. v The electromagnetic interference (EMI) integrity and cooling of the server are protected by having all bays and PCI, PCI Express, and PCI-X slots covered or occupied. When you install a drive or PCI, PCI Express, or PCI-X adapter, save the EMC shield
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    stops. d. Push the drive tray handle to the closed (locked) position. e. Check the hard disk drive status indicator to make sure that the hard disk drive is operating correctly. (You might have to restart the server before the 24 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    activity LED is flashing, this indicates that the drive is being accessed. Note: If the server is configured for RAID operation using a ServeRAID™ adapter, you might have to reconfigure your disk arrays after installing hard disk drives. See the ServeRAID documentation on the IBM ServeRAID Support
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    the internal simple-swap drive bays. The following table lists the IDs for the hard disk drives and backplate that are connected to simple-swap models. Device ID Drive bay 4 3 Drive bay 5 2 Drive bay 6 1 Drive bay 7 0 26 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    devices to the power supply and to the system board. (See the User's Guide for the location of system-board connectors.) Review the following information before connecting power and signal cables to internal drives: v The drives that are preinstalled in the server come with power and signal cables
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    that supports RAID levels 0, 1, 5, 6, 10, 50, and 60. You can install the ServeRAID-MR10is SAS/SATA controller only in server models with eight 3.5 inch hot-swap hard disk drives installed. PCI slot 2 is the dedicated slot for the 28 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    ServeRAID-MR10is SAS/SATA controller, see the User's Guide. Note: Note: The onboard RAID controller will be disabled by BIOS when the ServeRAID-MR10is SAS/SATA controller is installed in the server. v v The server scans the onboard SAS/SATA controller, PCI Express slot 1, PCI-X slots 4 and 5, PCI
  • IBM x3400 | Installation Guide - Page 44
    closed (locked) position. If you have other options to install or remove, do so now; otherwise, go to "Completing the installation" on page 31. 30 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    , you must replace the bezel, reinstall the side cover, and connect all the cables and, for certain options, run the Configuration/Setup Utility program. Follow the instructions in this section. Replacing the bezel To replace the bezel, complete the following steps: 1. Align the hinge assembly with
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    the chassis. c. Press the sliding hinge mount against the hinge pin until the sliding hinge mount snaps onto the hinge pin. 4. Close the bezel. 32 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    steps: 1. Make sure that all cables, adapters, and other components are installed and seated correctly and that you have not left loose tools or parts inside the server. Also, make sure that all internal cables are correctly routed. 2. Insert the bottom edge of the cover into the bottom edge of the
  • IBM x3400 | Installation Guide - Page 48
    power. Power cords AC power LEDs DCpower LEDs Mouse Keyboard Serial 1 (COM 1) Parallel Video USB 4 USB 3 (RJ45) Ethernet 10/100/1000 (RJ45) Ethernet 10/100 (for Remote Supervisor Adapter II SlimLine) NMI button Serial 2 (COM 2) 34 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    -hot-swap power supply models. Power cords Mouse Keyboard Serial 1 (COM 1) Parallel Video USB 4 USB 3 (RJ45) Ethernet 10/100/1000 (RJ45) Ethernet 10/100 (for Remote Supervisor Adapter II SlimLine) NMI button Serial 2 (COM 2) Updating the server configuration When you start the server for the first
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    36 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    hot-swap server models. System power LED Power-control button Hard disk drive activity LED System error LED Front information panel CD or DVD drive activity LED (green) USB connectors CD or DVD-eject button Hot-swap hard disk drive status LED (amber) Hot-swap hard disk drive activity LED (green
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    the power cords from the electrical outlets. Power-control button Press this button to turn the server on and off manually. Hard disk drive activity LED When this LED is flashing, it indicates that a hard disk drive is in use. 38 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    amber LED is lit, it indicates that a system error has occurred. An LED on the system board might also be lit to help isolate the error. See Chapter 5, "Solving problems," on page 67 for additional information. Detailed troubleshooting information is in the Problem Determination and Service Guide
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    power. Power cords AC power LEDs DCpower LEDs Mouse Keyboard Serial 1 (COM 1) Parallel Video USB 4 USB 3 (RJ45) Ethernet 10/100/1000 (RJ45) Ethernet 10/100 (for Remote Supervisor Adapter II SlimLine) NMI button Serial 2 (COM 2) 40 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    Guide on the IBM System x3400 Documentation CD. DC power LED This green LED provides status information about the power supply. During typical operation, both the ac and dc power LEDs are lit. For any other combination of LEDs, see the Problem Determination and Service Guide on the IBM System x3400
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    , you must disconnect it from the power source. Some operating systems require an orderly shutdown before you turn off the server. See your operating-system documentation for information about shutting down the operating system. 42 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    of the following ways: v You can turn off the server from the operating system, if your operating system supports this feature. After an orderly shutdown of the operating system, the server will be turned off automatically. v You can press the power-control button to start an orderly shutdown of the
  • IBM x3400 | Installation Guide - Page 58
    44 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    server" in the User's Guide on the IBM System x3400 Documentation CD. Using the ServerGuide Setup and Installation CD The ServerGuide™ Setup and Installation CD provides state-of-the-art programs to detect the server model and hardware options, configure the server hardware, provide device drivers
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    devices v Set protocol parameters on hard disk drives v Monitor operation of the RAID controller v Configure a redundant array of independent disks (RAID) array v View or change the RAID configuration and associated devices 46 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    array of independent disks (RAID) on the following server models: v Hot-swap SAS v Hot-swap SATA v Simple-swap SATA models with the optional ServeRAID-8k Controller installed This utility is part of the BIOS code. The IBM ServeRAID Configuration Utility program adds RAID functionality to the onboard
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    about the RAID array, complete the following steps: 1. Start the IBM ServeRAID Configuration Utility program. 2. From the IBM ServeRAID Configuration Utility window, select Manage Arrays. 3. Select an array and press Enter. 48 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    HostRAID) Support CD that comes with the server. Adaptec RAID Configuration Utility menu choices: The following choices are on the Adaptec RAID Configuration Utility menu: v Array Configuration Utility Select this choice to create, manage, or delete arrays, add or delete a hot-spare drive, or
  • IBM x3400 | Installation Guide - Page 64
    disks (RAID) array v Restore a SAS or SATA hard disk drive to the factory-default settings, erasing all data from the disk v View the RAID configuration and associated devices v Monitor the operation of the RAID controllers 50 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    the server; then, insert the IBM ServeRAID Support CD into the CD or DVD drive. If ServeRAID Manager detects an unconfigured controller and ready drives, the Configuration wizard starts. In the Configuration wizard, you can select express configuration or custom configuration. Express configuration
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    , you must update and configure the BIOS code; update and configure the baseboard management controller (BMC) firmware; update and configure the Ethernet controller firmware; and enable the operating system for an SOL connection. 52 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
  • IBM x3400 | Installation Guide - Page 67
    that you downloaded. 2. Update the BMC firmware: a. Download the latest version of the BMC firmware from http://www.ibm.com/ support/. b. Update the BMC firmware, following the instructions that come with the update file that you downloaded. 3. Configure the BIOS settings: a. Restart the server and
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    ttyS0 19200 vt102 2. Add the following line at the bottom of the /etc/securetty file to enable a user to log in as the root user through the SOL console: ttyS0 LILO configuration: If you are content of this file after modification. 54 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    -2.4.9-e.12smp.img read-only root=/dev/hda6 image=/boot/vmlinuz-2.4.9-e.12 label=linux-up initrd=/boot/initrd-2.4.9-e.12.img read-only root=/dev/hda6 Chapter 4. Configuring the server 55
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    section: console=ttyS0,19200 console=tty1 5. Add the following five lines between the two title= sections: # This will allow you to Interact with the OS boot via SOL title Red Hat Linux (2.4.9-e.12smp) SOL Interactive root (hd0,0) 56 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    /initrd-2.4.9-e.12smp.img title Red Hat Enterprise Linux ES-up (2.4.9-e.12) root (hd0,0) kernel /vmlinuz-2.4.9-e.12 ro root=/dev/hda6 initrd /initrd-2.4.9-e.12.img Chapter 4. Configuring the server 57
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    Add the following line after the tty6 line at the bottom of the /etc/securetty file to enable a user to log in as the root user through the SOL console: ttyS0 3. Complete the following steps to modify the /boot/grub/menu.lst file: 58 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    of the first title section: console=ttyS0,19200 console=tty1 e. Add the following four lines between the first two title sections: # This .lst contents Notes #gfxmanu (hd0,1)/boot/message color white/blue black/light-gray default 0 timeout 8 # This will allow you to only Configuring the server 59
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    Options: line has /redirect appended to the end of it. The following examples show the original bootcfg program output and the output after modification. 60 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
  • IBM x3400 | Installation Guide - Page 75
    system ibm.com/support/ and download the utility program and create the OSA BMC Management Utility CD. 2. Insert the OSA BMC Management Utility CD into the drive. The InstallShield wizard starts, and a window similar to that shown in the following illustration opens. Chapter 4. Configuring the server
  • IBM x3400 | Installation Guide - Page 76
    /Liscense.txt /var/log/smbridge/Readme.txt The utility starts automatically when the server is started. You can also locate the /ect/init.d directory to start the utility and use the following commands to manage the utility: 62 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    only and does not affect any device drivers. Note: To ensure proper server operation, be sure to update the server baseboard management controller firmware before updating the BIOS code. To update the firmware, if the Linux or Windows operating-system update package is available from the World Wide
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    it to configure the network as a startable device, and you can customize where the network startup option appears in the startup sequence. Enable and disable the Broadcom Gigabit Ethernet Utility program from the Configuration/Setup Utility program. 64 System x3400 Types 7973, 7974, 7975, and 7976
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    document. 1. Go to http://www.ibm.com/support/. 2. Under Search technical support, type 7973, 7974, 7975, or 7976 (depending on the machine type for your server model), and click Search. 3. In the Additional search terms field, type ethernet, and click Go. Updating IBM Director If you plan to use
  • IBM x3400 | Installation Guide - Page 80
    the executable (.exe) file to download the file, and follow the instructions in the readme file to install the update or interim fix. h. Repeat steps 3f and 3g for any additional updates or interim fixes that you want to install. 66 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    Determination and Service Guide on the IBM System x3400 Documentation CD, and the "Server Support" flowchart in the front of this document. Diagnostic tools overview The following tools are available to help you diagnose and solve hardware-related problems: v POST beep codes The power-on self
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    Problem Determination and Service Guide on the IBM System x3400 Documentation CD for more information about the POST error codes. To check for updated technical information, go to http://www.ibm.com/ support/, and type 7973, 7974, 7975, or 7976 (depending on the machine type for your server) under
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    ) System board 175 Service processor flash code damaged or 1. Update the Remote Supervisor Adapter II not loaded. SlimLine firmware (see the Problem Note: In this case, the service processor is Determination and Service Guide on the the optional Remote Supervisor Adapter II IBM System x3400
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    . 1. Restart the server. 2. Update the BMC firmware (see the Problem Determination and Service Guide on the IBM System x3400 Documentation CD. 3. (Trained service technician only) Reseat the microprocessor. 4. (Trained service technician only) Replace the microprocessor. 184 Power-on password
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    (see the Problem Determination and Service Guide on the IBM System x3400 Documentation CD). b. Replace the Remote Supervisor Adapter II SlimLine. 2. Update the BMC firmware (see the Problem Determination and Service Guide on the IBM System x3400 Documentation CD). 3. (Trained service technician only
  • IBM x3400 | Installation Guide - Page 86
    : a. SATA or SAS cable b. Reseat the hard disk drive c. (Trained service technician only) Reseat the system board. d. Replace the components listed in step 2 one at a time, in the order shown, restarting the server each time. 72 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    that has the error. 1. Run the hard disk drive diagnostic tests on drive x (see "Running the diagnostic programs" in the Problem Determination and Service Guide on the IBM System x3400 Documentation CD). 2. Reseat the following components, depending on the server model: v Hot-swap and non-hot-swap
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    the server each time, to isolate the failing adapter. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Failing adapter b. (Trained service technician only) System board 74 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    problem is solved. v See the parts listing in the Problem Determination and Service Guide drive diagnostic tests (see "Running the diagnostic programs" in the Problem Determination and Service Guide on the IBM System x3400 Documentation CD). 3. Reseat the following components, depending on the server
  • IBM x3400 | Installation Guide - Page 90
    1. Update the BIOS code again (see the Problem Determination and Service Guide on the IBM System x3400 Documentation CD). 2. (Trained service technician only) Reseat the microprocessor. 3. (Trained service technician only) Replace the microprocessor. 76 System x3400 Types 7973, 7974, 7975, and 7976
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    the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units
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    Hard disk drive cable 5. (Trained service technician only) Replace the system board. I9990650 AC power has been restored. 1. Reseat the power cords. 2. Check for interruption of the external power. 3. Replace the power cords. 78 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    supported, no logical drive is defined (RAID servers). Run the ServerGuide program and make sure that setup is complete. Troubleshooting tables Use the following tables to find solutions to problems that have identifiable symptoms. See the Problem Determination and Service Guide on the IBM System
  • IBM x3400 | Installation Guide - Page 94
    into the manual tray-release opening. 3. Reseat the CD or DVD drive cable. 4. Replace the following components one at a time, in the order shown, restarting the server each time: a. CD or DVD drive cable b. CD or DVD drive 80 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
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    the Problem Determination and Service Guide on the IBM System x3400 Documentation CD). General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to
  • IBM x3400 | Installation Guide - Page 96
    airflow, the fan is not working. This can cause the server to overheat and shut down. 2. Check the system/event error log (see "Error logs" in the Problem Determination and Service Guide on the IBM System x3400 Documentation CD). 82 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
  • IBM x3400 | Installation Guide - Page 97
    Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components drivers are installed correctly. v The server and the monitor are turned on. v The keyboardless operation and mouse options are enabled in the Configuration
  • IBM x3400 | Installation Guide - Page 98
    Problem Determination and Service Guide on the IBM System x3400 Documentation CD). 4. Make sure that there is no memory mismatch when the server is over the minimum memory configuration (one 512 MB DIMM) and that you have installed the correct number of DIMMs (see the User's Guide on the IBM System
  • IBM x3400 | Installation Guide - Page 99
    video; see "Recovering from a BIOS update failure" in the Problem Determination and Service Guide on the IBM System x3400 Documentation CD. 4. See "Solving undetermined problems" in the Problem Determination and Service Guide. The monitor works when you turn on the server, but the screen goes blank
  • IBM x3400 | Installation Guide - Page 100
    the BIOS code with the correct screen. language (see "Updating the firmware" in the Problem Determination and Service Guide on the IBM System x3400 Documentation CD). 2. Reseat the monitor cable. 3. Replace the following components one at a time, in the order shown, restarting the server each
  • IBM x3400 | Installation Guide - Page 101
    the server (see http://www.ibm.com/servers/ eserver/serverproven/compat/us/). v You followed the installation instructions that came with the device and the device is installed correctly. v You have not loosened any other installed devices or cables. v You updated the configuration information
  • IBM x3400 | Installation Guide - Page 102
    it, and restart the server. If the server now starts, you might have installed more devices than the power supply supports. 6. See "Solving undetermined problems" in the Problem Determination and Service Guide on the IBM System x3400 Documentation CD. The server does not turn off. 1. Determine
  • IBM x3400 | Installation Guide - Page 103
    server unexpectedly shuts down, and the LEDs on the control-panel assembly are not lit. See "Solving undetermined problems" in the Problem Determination and Service Guide on the IBM System x3400 Documentation CD. Serial port problems For more information about the serial port, see the User's Guide
  • IBM x3400 | Installation Guide - Page 104
    the Configuration/Setup Utility program. (For more information, see the User's Guide on the IBM System x3400 Documentation CD.) 4. If you are using a USB hub, disconnect the USB device from the hub and connect it directly to the server. 90 System x3400 Types 7973, 7974, 7975, and 7976: Installation
  • IBM x3400 | Installation Guide - Page 105
    a problem with a specific component. After a problem is corrected, the LED will not be lit the next time that the server is restarted; if the problem remains, the LED will be lit again. For additional information, see the Problem Determination and Service Guide on the IBM System x3400 Documentation
  • IBM x3400 | Installation Guide - Page 106
    92 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
  • IBM x3400 | Installation Guide - Page 107
    help files. See the troubleshooting information in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. IBM maintains pages on the
  • IBM x3400 | Installation Guide - Page 108
    services are available Monday through Friday, from 9 a.m. to 6 p.m. IBM Taiwan product service IBM Taiwan product service contact information: IBM Taiwan Corporation 3F, No 7, Song Ren Rd. Taipei, Taiwan Telephone: 0800-016-888 94 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
  • IBM x3400 | Installation Guide - Page 109
    , it is the user's responsibility to evaluate and verify the operation of any non-IBM product, program, or service. IBM may have patents or not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in
  • IBM x3400 | Installation Guide - Page 110
    . These products are offered and warranted solely by third parties. IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. 96 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
  • IBM x3400 | Installation Guide - Page 111
    user manuals or all program functionality. Product recycling and disposal This unit must be recycled or discarded according to applicable local and national regulations. IBM equipos cuando éstos ya no les sean útiles. IBM dispone de una serie de programas y servicios de devolución de productos en
  • IBM x3400 | Installation Guide - Page 112
    IBM representative. Battery return program This product may contain a sealed lead acid, nickel cadmium, nickel metal hydride, lithium, or lithium ion battery. Consult your user manual or service manual for specific the European 98 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
  • IBM x3400 | Installation Guide - Page 113
    and Cd for cadmium). Users of batteries and accumulators IBM representative. This notice is provided in accordance with Royal Decree 106/2008 of Spain: The retail price of batteries, accumulators, and power device, pursuant to Part 15 of the FCC instruction manual, may cause harmful interference to
  • IBM x3400 | Installation Guide - Page 114
    void the user's authority to operate the equipment. This device complies with Part 15 of user may be required to take adequate measures. European Community contact: IBM Technical Regulations Pascalstr. 100, Stuttgart, Germany 70569 100 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
  • IBM x3400 | Installation Guide - Page 115
    Telephone: 0049 (0)711 785 1176 Fax: 0049 (0)711 785 1283 E-mail: [email protected] Taiwanese Class A warning statement Chinese Class A warning statement Japanese Voluntary Control Council for Interference (VCCI) statement Korean Class A warning statement Appendix B. Notices 101
  • IBM x3400 | Installation Guide - Page 116
    102 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
  • IBM x3400 | Installation Guide - Page 117
    problems 80 specifications 5, 6 Class A electronic emission notice 99 © Copyright IBM Corp. 2008 command-line interface commands identify 63 power 63 sel 63 sysinfo 63 for remote management 63 components, major 8 configuration Configuration/Setup Utility 46 custom 51 Ethernet controller 65 express
  • IBM x3400 | Installation Guide - Page 118
    5, 6, 7 help, getting 93 HostRAID feature enabling 49 using 49 hot-swap drive backplane activity LED 39 SAS IDs 25 status LED 39 installation 23 specifications 5, 6 hot-swap SAS drives cabling 28 hot-swap SATA drives cabling 28 104 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
  • IBM x3400 | Installation Guide - Page 119
    hard disk drive status 39 power-on 38 system-error 39 M Machine Types 7973 and 7974 features and specifications 5 Machine Types 7975 and 7976 features and specifications 6 major components 8 memory configuration 85 memory (continued) installing 16 problems 84 specifications 5, 6 memory capacity
  • IBM x3400 | Installation Guide - Page 120
    error symptoms 79 starting the Setup and Installation CD 45 using 45 simple-swap drive backplate SATA IDs 26 simple-swap drives 25 simple-swap SATA drives cabling 27 size 5, 7 software problems 90 software service and support 94 106 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
  • IBM x3400 | Installation Guide - Page 121
    93 system board LEDs 91 system reliability 10 system specifications 5, 6 system specifications for Machine Types 7973 and 7974 5 system specifications for Machine Types 7975 and 7976 6 system-error LED 39 T tape drive, installing 21 telephone numbers 94 temperature 5, 6 trademarks 95 troubleshooting
  • IBM x3400 | Installation Guide - Page 122
    108 System x3400 Types 7973, 7974, 7975, and 7976: Installation Guide
  • IBM x3400 | Installation Guide - Page 123
  • IBM x3400 | Installation Guide - Page 124
    Part Number: 44W2583 Printed in USA (1P) P/N: 44W2583
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Welcome.
Thank you for buying an
IBM server.
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the publications
on the
You can also find the most
current information about
your server at:
/eserver/support/xseries/index.html/.
Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
Documentation CD.
Installation Guide
Installation Guide
System x3400
Types 7973, 7974,
7975, and 7976
Turn off the server
and install options.
Did the server
start correctly?
Yes
No
Go to the Server Support
flow chart on the reverse
side of this page.
Start the server.
Did the server
start correctly?
Yes
No
Cable the server and options;
then, restart the server.
Was the
server setup
completed?
Use
ServerGuide to
install the operating
system?
The server is ready to use.
Go to
to register the server.
Go to the Web for instructions:
No
Yes
Yes
No
Use the IBM
ServerGuide
program
to set up and
configure hardware.
Go to the Server Support
flow chart on the reverse
side of this page.
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs