Intel R2000IP Service Guide

Intel R2000IP Manual

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  • Intel R2000IP | Service Guide - Page 1
    Intel® Server System P4000IP and Intel® Workstation System P4000CR Family Service Guide A Guide for Technically Qualified Assemblers of Intel® identified Subassemblies/Products
  • Intel R2000IP | Service Guide - Page 2
    of Intel Corporation or its subsidiaries in the United States and other countries. * Other names and brands may be claimed as the property of others. Copyright © 2012 Intel Corporation. All Rights Reserved. ii Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 3
    en http://www.intel.com/support/motherboards/server/sb/cs-010770.htm. http://www.intel.com/support/motherboards/server/sb/cs-010770.htm 上的 Intel Server Boards and Server Chassis Safety Information（《Intel Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide iii
  • Intel R2000IP | Service Guide - Page 4
    guide or any other resource as a reference, pay close attention to the safety instructions. You must adhere to the assembly instructions in this guide wide sides can damage the contacts inside the jumper, causing intermittent problems with the function controlled by that jumper. Take care to grip
  • Intel R2000IP | Service Guide - Page 5
    may need, troubleshooting information, and instructions on how to add and replace components on the Intel® Server System P4000IP and Intel® Workstation System W4000CR family. For the latest version of this manual, refer to http://www.intel.com/p/en_US/support. Manual Organization Chapter 1 provides
  • Intel R2000IP | Service Guide - Page 6
     Front panel, installed in the chassis  Front Bezel for hot-swap hard drive, EMI shield, 5.25" bay filler  Pre-routing cables  Two heat sinks vi Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 7
    Intel® Server System P4308IP4LHKC ships with the following items:  One Intel® Server Board S2600IP  Two CRPS 1600W power supply, installed in the chassis  Five hot-swap redundant system fans, installed in the chassis Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 8
    Installation User Guide Spares and Configuration Guide Intel® Server Configurator tool Tested Hardware and Operating System List Power Budget Analysis Tool Intel Server Management Software Firmware and Drivers viii Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 9
    the Airduct 25 Removing and Installing Processor 26 Removing Processor Heatsink(s 26 Installing the Processor 27 Installing Processor Heatsink(s 29 Installing and Removing and Installing the Hot-swap Fan 34 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide ix
  • Intel R2000IP | Service Guide - Page 10
    NIC 69 Installing and Removing the Intel® RAID Smart Battery 69 Installing the Intel® RAID Smart Battery 69 Removing the Intel® RAID Smart Battery 70 Installing an Additional Hot-swap Power Supply Module 70 x Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 11
    and Functionality 90 Main Screen (Tab)...91 Advanced Screen (Tab 95 Processor Configuration 98 Power & Performance 110 Memory Configuration 111 Memory RAS and Network Device Order 191 BEV Device Order ...192 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide xi
  • Intel R2000IP | Service Guide - Page 12
    Output Voltages 203 System Environmental Limits 204 Appendix B: Regulatory and Compliance Information 206 Appendix C: Getting Help 207 Warranty Information 207 Appendix D: Intel® Server Issue Report Form 208 xii Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 13
    Figure 45. Removing the Fixed HDD EMI Shield 38 Figure 46. Installing the Fixed HDD EMI Shield 38 Figure 47. Removing Fixed Hard Drive 39 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide xiii
  • Intel R2000IP | Service Guide - Page 14
    Intel® RAID Smart Battery 70 Figure 96. Removing Power Supply Filler Panel 71 Figure 97. Installing Additional Hot-swap Power Supply Module 71 Figure 98. Removing Hot-swap Power Supply Module from Chassis 71 xiv Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 15
    Figure 123. Main Screen...92 Figure 124. Advanced Screen 96 Figure 125. Processor Configuration Screen 100 Figure 126. Power & Performance Screen 110 Figure 127. Memory 195 Figure 149. Error Manager Screen 197 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide xv
  • Intel R2000IP | Service Guide - Page 16
    List of Figures Figure 150. Save & Exit Screen 198 xvi Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 17
    Table 17. Over Current Protection for 1600PSU 203 Table 18. Over Voltage Protection (OVP) Limits for 1600W PSU 203 Table 19. System Environmental Limits 204 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide xvii
  • Intel R2000IP | Service Guide - Page 18
  • Intel R2000IP | Service Guide - Page 19
    Features This chapter briefly describes the main features of the Intel® Server System P4000IP4 and Intel® Server System P4000CR2 family. This chapter provides a list Front Closed Chassis View of Hot-swap HDD Chassis Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 1
  • Intel R2000IP | Service Guide - Page 20
    panel USB ports with Front Panel  Four Back panel USB ports  One rear panel video port P4308IP4LHKC Two hot-swap 1600W common redundant power supply 2 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 21
    peripheral bays  Front Panel  Intel® Local Control Panel (Optional)  With Front Panel o NIC1 Activity o NIC2 Activity o NIC3 Activity (no functional) o NIC4 Activity (no functional) o Power/Sleep P4304CR2LFKN Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 3
  • Intel R2000IP | Service Guide - Page 22
    Component Identification P4304CR2LFKN  Two hot-swap 1600W common redundant power supply Intel® Server System P4208IP4LHGC View A. 750W CRPS Power supply B. AC knockout I. Opening for SPDIF cable J. Padlock loop 4 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 23
    E. A Kensington cable lock mounting hole F. PCI Add-in card slot covers G. IO module slot cover H. Alternate knockout I. Opening for SPDIF cable J. Padlock loop K. RMM4 knockout Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 5
  • Intel R2000IP | Service Guide - Page 24
    HDD Cage U. PCI card retainer Figure 4. Internal Chassis View of Intel® Server System P4216IP4LHJC Intel® Server System P4216IP4LHKC View A. 1600W CRPS Power supply B. AC K. RMM4 knockout L. Hot swap system fan 5 6 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 25
    HDD Cage U. PCI card retainer Figure 5. Internal Chassis View of Intel® Server System P4216IP4LHKC Intel® Server System P4224IP4LHKC View A. 1600W CRPS Power supply B. AC L. Hot swap system fan 5 M. Front panel Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 7
  • Intel R2000IP | Service Guide - Page 26
    E. A Kensington cable lock mounting hole F. PCI Add-in card slot covers G. IO module slot cover H. Alternate knockout I. Opening for SPDIF cable J. Padlock loop K. RMM4 knockout 8 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 27
    E. A Kensington cable lock mounting hole F. PCI Add-in card slot covers G. IO module slot cover H. Alternate knockout I. Opening for SPDIF cable J. Padlock loop K. RMM4 knockout Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 9
  • Intel R2000IP | Service Guide - Page 28
    T. Air duct U. PCI card retainer Figure 8. Internal Chassis View of Intel® Server System P4308IP4LHJC Intel® Server System P4308IP4LHKC View A. 1600W CRPS Power supply B. AC Input J. Padlock loop K. RMM4 knockout 10 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 29
    C. I/O ports D. Serial port knockout E. A Kensington cable lock mounting hole F. PCI Add-in card slot covers G. IO module slot cover H. Alternate knockout I. Opening for SPDIF cable Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 11
  • Intel R2000IP | Service Guide - Page 30
    1) Q. Fixed Hard driver carrier tray R. PCI card retainer Figure 10. Internal Chassis View of Intel® Workstation System P4304CR2LFGN Intel® Workstation System P4304CR2LFJN(L) Opening for SPDIF cable J. Padlock loop 12 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 31
    1) Q. Fixed Hard driver carrier tray R. PCI card retainer Figure 11. Internal Chassis View of Intel® Workstation System P4304CR2LFJN Intel® Workstation System P4304CR2LFKN cable J. Padlock loop K. RMM4 knockout Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 13
  • Intel R2000IP | Service Guide - Page 32
    zone system fan(fan 1) Q. Fixed Hard driver carrier tray R. PCI card retainer Figure 12. Internal Chassis View of Intel® Workstation System P4304CR2LFKN Front Panel Figure 13. Front fans not present or failed. 14 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 33
    Intel® Remote Management Module 4 knockout. But please use recommended position close to slot2. For instructions on installing the Intel® Remote Management Module 4, see "Intel® Remote Management Module 4 User Guide". Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 34
    Server Chassis Features Figure 14. RMM4 knockout Mechanical Locks All configurations of the server chassis can support the installation of a padlock loop at the rear of the chassis. Figure 15. Mechanical Locks 16 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 35
    correct cable routing. / NOTE: To activate the port SATA/SAS 4-7 on the server board, a proper Intel® RAID C600 Upgrade Key must be installed. For instructions, see Intel® RAID C600 Upgrade Key Installation Guide. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 17
  • Intel R2000IP | Service Guide - Page 36
    Hardware Installations and Upgrades Cable connections for 8x 3.5 Hot Swap Hard drivers configuration: Figure 16. Cable connections for 8x 3.5 Hot Swap Hard drivers configuration 18 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 37
    Hardware Installations and Upgrades Cable routing for 8x 2.5 Hot Swap Hard drivers configuration: Figure 17. Cable connections for 8x 2.5 Hot Swap Hard drivers configuration Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 19
  • Intel R2000IP | Service Guide - Page 38
    Hardware Installations and Upgrades Cable connections for 16 x 2.5 Hot Swap Hard drivers configuration: Figure 18. Cable connections for 16 x 2.5 Hot Swap Hard drivers configuration 20 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 39
    Hardware Installations and Upgrades Cable routing for 24 x 2.5 Hot Swap Hard drivers configuration: Figure 19. Cable connections for 24 x 2.5 Hot Swap Hard drivers configuration Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 21
  • Intel R2000IP | Service Guide - Page 40
    and Installing the Chassis Cover Removing the Chassis Cover Intel® Server System P4000IP and Intel® Workstation System P4000CR family must be operated with the chassis cover with the screws (see letter "B"). 22 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 41
    and unplug all peripheral devices and the AC power cable. 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Release the two plastic tabs on the left side hand side of the chassis. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 23
  • Intel R2000IP | Service Guide - Page 42
    Airduct Always operate your server system with the air duct in place. The air duct is required for proper airflow within the server system. 24 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 43
    and the AC power cable. 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Install the airduct by matching the alignment tabs on airduct and the alignment holes on chassis bracket. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 25
  • Intel R2000IP | Service Guide - Page 44
    Use gloves to avoid sharp edges. Removing Processor Heatsink(s) The heatsink is attached to the server board/processor socket with captive fasteners. Using a #2 Lift the heatsink straight up (see letter "C"). 26 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 45
    "B"). Figure 27. Installing Processor - Open the Socket Lever 2. Open the Load Plate. Press the locking lever slightly to raise the load plate (see letter "A"). Open the load plate all the way (see letter "B"). Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 27
  • Intel R2000IP | Service Guide - Page 46
    socket! 4. Remove the Cover. Press the cover to remove it. Save the protective cover. Figure 30. Installing Processor - Remove the Cover 5. Close the Load Plate. Carefully lower the load plate over the processor. 28 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 47
    Latch the levers in the order as shown. Figure 32. Installing Processor - Latch the Locking Lever Installing Processor Heatsink(s) 1. Remove the protective film on the TIM if present. maximum of 8 inch-lbs torque. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 29
  • Intel R2000IP | Service Guide - Page 48
    Hardware Installations and Upgrades Figure 33. Installing Processor Heatsink Installing and Removing Memory Installing Memory 1. Locate the DIMM are firmly in place (see letter "E"). Figure 34. Installing Memory 30 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 49
    with the screws at the center of the server/workstation board. Make cable connections per instructions in the Intel® server/workstation board Service Guide and/or Quick Start User's Guide. 7. If removing a server board, disconnect all cables connected to the server board. 8. Remove the mounting
  • Intel R2000IP | Service Guide - Page 50
    see "Removing the Chassis Cover". 4. Remove the air duct if the air duct is installed. For instructions, see the Quick Start User's Guide or Service Guide provided with your Intel server/workstation board. 5. Disconnect the appropriate fan power cable from the server board (see letter "A"). Figure
  • Intel R2000IP | Service Guide - Page 51
    , see "Removing the Chassis Cover". 4. Remove the air duct if the air duct is installed. For instructions, see the Quick Start User's Guide or Service Guide provided with your Intel server/workstation board. 5. Insert the fan cable in the fan bracket as the figure15 show (see letter "A"). Pay
  • Intel R2000IP | Service Guide - Page 52
    unplug all peripheral devices and the AC power cable. 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Press latch on fan and pull on handle to remove hot-swap fan from chassis. 34 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 53
    power cable. 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Insert hot-swap fan into corresponding chassis slot until it clicks into place. Figure 40. Installing Hot-swap Fan Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 35
  • Intel R2000IP | Service Guide - Page 54
    devices and the AC power cable. 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Remove the front bezel if it is installed. For instructions, see "Removing the Front Bezel". 36 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 55
    on its side, position the chassis hanging over the edge of a table or workbench before removing the bezel. This procedure applies only to the Intel® Workstation System P4000CR family with fixed HDD configuration. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 37
  • Intel R2000IP | Service Guide - Page 56
    AC power cable. 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Remove the front bezel. For instructions, see "Removing the front bezel". 5. Press the the Fixed HDD EMI Shield 38 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 57
    HDD EMI shield. For instructions, see "Removing the Fixed HDD EMI Shield". 6. Pull out the HDD carrier tray. Figure 47. Removing Fixed Hard Drive 7. Secure the 3.5" or 2.5" HDD on the HDD carrier tray with screws. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 39
  • Intel R2000IP | Service Guide - Page 58
    Hardware Installations and Upgrades Figure 48. Securing the 3.5" HDD on Fixed HDD Carrier Tray Figure 49. Securing the 2.5" HDD on Fixed HDD Carrier Tray 8. Insert the HDD carrier tray into chassis. 40 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 59
    ". 12. Install the air duct if the air duct is removed. For instructions, see the Quick Start User's Guide or Service Guide provided with your Intel server/workstation board. 13. Install the chassis cover. For instructions, see "Installing the Chassis Cover". 14. Plug all peripheral devices and the
  • Intel R2000IP | Service Guide - Page 60
    52. Removing the 3.5" HDD from Fixed HDD tray Figure 53. Removing the 2.5" HDD from Fixed HDD tray 9. Reinstall the HDD carrier tray into chassis. 42 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 61
    ". 12. Install the air duct if the air duct is removed. For instructions, see the Quick Start User's Guide or Service Guide provided with your Intel server/workstation board. 13. Install the chassis cover. For instructions, see "Installing the Chassis Cover". 14. Plug all peripheral devices and the
  • Intel R2000IP | Service Guide - Page 62
    5. Remove the Fixed HDD EMI Shield and Fixed HDD Tray if they are installed. For instructions, see "Removing the Fixed HDD Tray" and "Removing the Fixed HDD EMI Shield" 6. Cage with the Screw (see letter "B"). 44 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 63
    Only)". 9. Install the air duct if the air duct is removed. For instructions, see the Quick Start User's Guide or Service Guide provided with your Intel server/workstation board. 10. Install the chassis cover. For instructions, see "Installing the Chassis Cover". 11. Plug all peripheral devices and
  • Intel R2000IP | Service Guide - Page 64
    Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Remove the front bezel if it is installed. For instructions, see "Removing the Front Bezel 58. Removing 8x3.5" Hot-swap Backplane 46 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 65
    )". 6. Install the air duct if the air duct is removed. For instructions, see the Quick Start User's Guide or Service Guide provided with your Intel server/workstation board. 7. Install the chassis cover. For instructions, see "Installing the Chassis Cover". 8. Plug all peripheral devices and the
  • Intel R2000IP | Service Guide - Page 66
    cable. 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Remove the front bezel if it is installed. For instructions, see "Removing the Front Bezel (Pedesal may result in data loss. 48 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 67
    that came with your server board and/or RAID controller card for instructions on connecting backplane cables to your server board or RAID controller card "C"). Figure 62. 8x2.5" Hot Swap Backplane Cable Connections Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 49
  • Intel R2000IP | Service Guide - Page 68
    Only)". 8. Install the air duct if the air duct is removed. For instructions, see the Quick Start User's Guide or Service Guide provided with your Intel server/workstation board. 9. Install the chassis cover. For instructions, see "Installing the Chassis Cover". 10. Plug all peripheral devices and
  • Intel R2000IP | Service Guide - Page 69
    3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Remove the front bezel if it is installed. For instructions, see "Removing the Front Bezel -swap hard drive cage (see letter "B"). Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 51
  • Intel R2000IP | Service Guide - Page 70
    3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Remove the front bezel if it is installed. For instructions, see "Removing the Front Bezel Cage with the Screw (see letter "B"). 52 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 71
    documentation that came with your server board and/or RAID controller card for instructions on connecting backplane cables to your server board or RAID controller card. 1) .5" Hot Swap Backplane Cable Connections Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 53
  • Intel R2000IP | Service Guide - Page 72
    Only)". 8. Install the air duct if the air duct is removed. For instructions, see the Quick Start User's Guide or Service Guide provided with your Intel server/workstation board. 9. Install the chassis cover. For instructions, see "Installing the Chassis Cover". 10. Plug all peripheral devices and
  • Intel R2000IP | Service Guide - Page 73
    Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Remove the front bezel if it is installed. For instructions, see "Removing the Front Bezel Cage with the Screw (see letter "B"). Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 55
  • Intel R2000IP | Service Guide - Page 74
    the documentation that came with your server board and/or RAID controller card for instructions on connecting backplane cables to your server board or RAID controller card. 1) Hot Swap Backplane Cable Connections 56 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 75
    )". 10. Install the air duct if the air duct is removed. For instructions, see the Quick Start User's Guide or Service Guide provided with your Intel server/workstation board. 11. Install the chassis cover. For instructions, see "Installing the Chassis Cover". 12. Plug all peripheral devices and the
  • Intel R2000IP | Service Guide - Page 76
    )". 5. Install the air duct if the air duct is removed. For instructions, see the Quick Start User's Guide or Service Guide provided with your Intel server/workstation board. 6. Install the chassis cover. For instructions, see "Installing the Chassis Cover". 7. Plug all peripheral devices and the
  • Intel R2000IP | Service Guide - Page 77
    and SATA. Refer to your server board or system documentation to determine SSD/SAS/SATA support for your server system. 1. Remove the drive carrier by pressing the green button and interface bracket (see letter "C"). Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 59
  • Intel R2000IP | Service Guide - Page 78
    letter "d3"). Secure the hard disk drive using the four screws for 2.5" HDD (see letter "d4"). Figure 76. Installing Hard Disk Drive - Installing 2.5" HDD 60 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 79
    and SATA. Refer to your server board or system documentation to determine SSD/SAS/SATA support for your server system. 1. Remove the drive carrier by pressing the green latch to Drive - Removing 2.5" HDD carrier Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 61
  • Intel R2000IP | Service Guide - Page 80
    chassis (see letter "G"), then push in the lever to lock it into place (see letter "H"). Figure 81. Installing Hard Disk Drive - Inserting 2.5" HDD assembly 62 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 81
    and unplug all peripheral devices and the AC power cable. 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Remove the airdct if it is installed. 5. way to open (see letter "B"). Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 63
  • Intel R2000IP | Service Guide - Page 82
    board by its top edge or upper corner. Firmly press the add-in board into expansion slot Figure 85. Installing PCI Add-in Board 64 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 83
    if necessary. 12. Install the air duct if it is removed. For instructions, see the Quick Start User's Guide or Service Guide provided with your Intel server/workstation board. 13. Install the chassis cover. For instructions, see "Installing the Chassis Cover". 14. Plug all peripheral devices and the
  • Intel R2000IP | Service Guide - Page 84
    width card to be full length, in order to take advandage of the double width card bracket. Figure 89. Secure the double width card 66 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 85
    C600 Upgrade Key Installing the Intel® RAID C600 Upgrade Key Locate the white 4-pin key header. Carefully pickup the Intel® RAID C600 Upgrade Key. Match the Key and connector orientation and press down to install. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 67
  • Intel R2000IP | Service Guide - Page 86
    next to RISER SLOT_1, carefully pickup the Intel® RMM4 Lite module, match the alignment pin of the module and the connector on server board, then press to install. Figure 93. Installing the Intel® RMM4 Lite 68 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 87
    Connect the cable between the BBU and the RAID card. For details, see Intel® RAID Smart Battery User's Guide. 2. Locate the mounting holes inside the chassis. 3. Align the tabs tabs engage with the mounting holes. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 69
  • Intel R2000IP | Service Guide - Page 88
    precautions at the beginning of this book. 2. Insert finger into finger hole in middle of filler panel and remove the filler panel from chassis. 70 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 89
    levels are present inside the power supply. There are no user-serviceable parts inside it; servicing should be done by technically qualified personnel. 1. Observe the safety and the way until it clicks into place. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 71
  • Intel R2000IP | Service Guide - Page 90
    and the AC power cable. 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Remove the air duct. For instructions, see the Quick Start User's Guide or Service Guide provided with your Intel server/workstation board. 5. Disconnect all internal power cables from chassis
  • Intel R2000IP | Service Guide - Page 91
    new power distribution board to the bracket (see letter "E") and secure the new power distribution board to the bracket using the same screws (see letter "F"). Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 73
  • Intel R2000IP | Service Guide - Page 92
    holes on power supply cage and then secure the bracket with the screws Figure 105. Install the Power Distribution Board into Power Supply Cage 74 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 93
    Power Supply Module into Chassis 15. Reinstall the air duct. For instructions, see the Quick Start User's Guide or Service Guide provided with your Intel server/workstation board. 16. Re-install the chassis cover. For instructions, see "Installing the Chassis Cover". 17. Plug all peripheral devices
  • Intel R2000IP | Service Guide - Page 94
    chassis down on its right side. 4. Loose the screws securing the rubber foott to the chassis and then remove the rubber foott from chassis. 76 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 95
    Feet (Pedestal Configuration Only) / NOTE Do not install feet on your Intel® Server System P4000IP and Intel® Workstation System P4000CR family if it is to be installed in a Figure 110. Installing the Chassis Feet Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 77
  • Intel R2000IP | Service Guide - Page 96
    . 3. Remove the chassis cover. For instructions, see "Removing the Chassis Cover". 4. Remove the front bezel if it is installed. For instructions, see "Removing the Front Bezel". front panel out (see Letter "B"). 78 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 97
    the front panel out far from the front of the chassis before you disconnect the instruction cable from the front panel board. Figure 112. Sliding the Front Panel Tray out peripheral devices and the AC power cable. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 79
  • Intel R2000IP | Service Guide - Page 98
    Removing the Chassis Cover". 4. Remove the front bezel if it is installed. For instructions, see "Removing the Front Bezel". 5. Remove the air duct if it is cables and optional serial cable to server board. 80 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 99
    the front panel tray if it is installed. For instructions, see "Removing the Front Panel Tray". 6. Loose the screw "see Letter "A") securing the front panel board and remove the front panel board (see Letter "B") Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 81
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    duct based on board requirement. 14. Install the chassis cover. For instructions, see "Installing the Chassis Cover". 15. Plug all peripheral devices and the AC power cable into the server. 16. Power up the server. 82 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    Serial B Connector on your motherboard. Figure 120. Installing the instructions, "Removing the Chassis Cover". 4. Remove the fans. For instructions, see "Removing the Fixed Fan" or "Removing the Hot-swap Fans". Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    AC power cable. 3. Remove the chassis cover. For instructions, "Removing the Chassis Cover". 4. Remove the fans. For instructions, see "Removing the Fixed Fan" or "Removing the by releasing the securing screws. 84 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    cover. For instructions, see "Install the Chassis Cover". Connecting and Disconnecting Cables to or from Server Workstation Board CAUTION Use caution when routing cables to ensure that cables do not obstruct fan airflow. 1. See your Intel® Server/Workstation Board Service Guide or Quick Start
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    for compatibility, for example, usage of colors or some keys or key sequences or support of pointing devices. Setup screens are designed to be displayable in an 80-character x cannot be used with the Setup page. 86 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    the POST Diagnostic Screen is displayed. The following instructional message is displayed on the Diagnostic Screen or under the Quiet Boot Logo Screen: Press to enter setup, Boot Menu, Network Boot Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 87
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    of the current item to the previous value. This key scrolls through the values in the associated pick list without displaying the full list. 88 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    appear underline on the BIOS Setup screen. The underlined text in this document is to serve as a reference to which value is the default value. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 89
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    (Tab)  Processor Configuration  Power & Performance  Memory Configuration Memory RAS and  Performance Configuration Mass Storage Controller  Configuration  PCI Configuration  NIC Configuration 90 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    that appears when the BIOS Setup configuration utility is entered, unless an error has occurred. If an error has occurred, the Error Manager Screen appears. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 91
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    : Information only. Displays password level that setup is running in: Administrator or User. With no passwords set, Administrator is the default mode. 2. Platform ID 92 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    in the system, in MB or GB. The term physical memory indicates the total memory discovered in the form of installed DDR3 DIMMs. 6. Quiet Boot Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 93
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    , BIOS Recovery Flash Update, or other method, the date will be the earliest date in the allowed range - Saturday 01/01/2005. 9. System Time 94 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    " screen, press the right or left arrow keys to traverse the tabs at the top of the Setup screen until the Advanced screen is selected. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 95
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    /Configure processor information and settings. Comments: Selection only. Position to this line and press the key to go to the Power & Performance group of configuration settings. 3. Memory Configuration 96 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    only. Position to this line and press the key to go to the USB Configuration group of configuration settings. 8. System Acoustic and Performance Configuration Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 97
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    options. To access this screen from the Main screen, select Advanced > Processor Configuration. To move to another screen, press the key to return to the Advanced screen, then select the desired screen. 98 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    Auto Max / 6.4 GT/s / 7.2 GT/s / 8.0 GT/s Enabled/Disabled Enabled/Disabled Enabled/Disabled Enabled/Disabled Enabled/Disabled All/1/2/3/4/5/6/7 Enabled/Disabled Enabled/Disabled Enabled/Disabled Enabled/Disabled Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 99
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    Processor ID displays, regardless of whether the second CPU socket has a processor installed. If the socket does not have a processor installed, "N/A" will displayed for the processor data. 2. Processor Frequency 100 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    Instruction Cache plus L1 Data Cache for each core. 2 sockets boards have a display column for each socket, showing "N/A" for empty sockets where processors are processors are not installed. 6. L3 Cache RAM Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 101
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    socket board has only one processor installed, so QPI is not functional. It should always be "Fast" when the QPI Link Frequency is in the normal functional range of 6.4 GT/s or above. 11. Intel® QPI Link Frequency 102 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    all processors installed in the system support Intel® Turbo Boost Technology. In order for this option to be available, Enhanced Intel® SpeedStep® Technology must be Enabled. 14. Enhanced Intel SpeedStep® Tech Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 103
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    /Disable Processor C6 (ACPI C3) report to OS Comments: This is normally Enabled but can be Disabled for improved performance on certain benchmarks and in certain situations. 17. Intel® Hyper-Threading Tech 104 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    cores independently of the BIOS Setup setting. If the ME disables or enables processor cores, that will override the BIOS setting, and the number selected by BIOS will be disregarded. 19. Execute Disable Bit Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 105
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    is only visible if all processors installed in the system support Intel® VT-d. The software configuration installed on the system must support this feature in order for it to be enabled. 22. Interrupt Remapping 106 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    Translation Services (ATS) support. Comments: This option only appears when Intel® Virtualization Technology for Directed I/O is Enabled. 25. Pass-through DMA Support Option Values: Enabled Disabled Help Text: Enable/Disable Intel ® VT-d Pass-through DMA support. For some processors, this
  • Intel R2000IP | Service Guide - Page 126
    support available. Comments: Enhanced Error Containment (Data Poisoning) is not supported by all models of processors, and this option will not appear unless all installed processors support . DCU Data Prefetcher 108 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    devices directly into the processor cache. Comments: System performance is usually best with Direct Cache Access Enabled. In certain unusual cases, disabling this may give improved results. 32. SMM Wait Timeout Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 109
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    , with good performance. [Power] Optimization is strongly toward energy efficiency, even at the expense of performance. Figure 126. Power & Performance Screen Screen Field Descriptions: 110 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    different boards which have different memory configurations. Some boards have one processor socket and fewer DIMMs, while other boards have two sockets or four the Advanced screen, then select the desired screen. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 111
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    > Figure 127. Memory Configuration Screen Screen Field Descriptions: 1. Total Memory 112 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    is currently running. The supported memory speeds are 800 MT/s, 1066 MT/s, 1333 MT/s, and 1600 MT/s. The actual memory speed capability depends on the memory configuration. 5. Memory Operating Speed Selection Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 113
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    select the highest achievable Memory Operating Speed consistent with the DIMMs and processors installed. 1600 MT/s memory speed is available only on certain models data to memory. 8. Correctable Error Threshold 114 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    ). There may be an SFO for each channel in the system, although only the first one can be logged as a CE event. 9. Memory Power Optimization Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 115
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    Help Text: Configure memory RAS (Reliability, Availability, and Serviceability) and view current memory performance information and settings. Comments: Selection only Failed/Disabled Help Text: 116 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    to return to the Memory Configuration screen, if necessary press the key again to return to the Advanced screen, then select the desired screen. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 117
  • Intel R2000IP | Service Guide - Page 136
    be identical between the channel pair (Mirroring Domain). For details about Mirroring configurations. 2. Memory Rank Sparing Possible Option Values: Yes No Help Text: 118 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
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    Rank Sparing to be possible, DIMM configurations on all channels must be capable of supporting Rank Sparing. / NOTE The Correctable Error Threshold value is also the Sparing Fail be applied for the next boot. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 119
  • Intel R2000IP | Service Guide - Page 138
    a "NUMA Aware" OS to optimize which processor threads are used by processes which can benefit support and RAID support. There are also informational displays of AHCI and SCU controller configuration, and SATA Drive 120 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 139
    / Not Installed / Not Installed / Figure 129. Mass Storage Controller Configuration Screen Screen Field Descriptions: 1. AHCI Controller Configuration Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 121
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    POST Diagnostic Screen Various SATA/SAS Capable Controller configurations require the installation of Intel® RAID C600 Upgrade Keys: 4 port SATA requires no key or AXXRKSATA4R5 key 3. AHCI Capable SATA Controller 122 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 141
    the use of legacy IDE/PATA drivers. Enhanced provides Native SATA support., using native SATA drivers included with the vast majority of and only for platforms which support eSATA. 5. AHCI HDD Staggered Spin-Up Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 123
  • Intel R2000IP | Service Guide - Page 142
    Staggered Spin-Up option, although there may be less need for Staggered Spin-Up in a system configured for eSATA use. 6. AHCI Capable RAID Options 124 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 143
    and MDRAID stack in Linux. The Intel® RSTe RAID stack is required if it is necessary to provide pass-through support for non-RAID drives, or if support is needed for more than 8 drives. 8. RSTe Boot Configuration Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 125
  • Intel R2000IP | Service Guide - Page 144
    , so there will be situations where the boot drive *OR* an optical device will be bootable, but not both. Please also see the product System Guide for restrictions on expander boot support. 9. Intel® Storage Module Option Values: None Names of Storage Modules
  • Intel R2000IP | Service Guide - Page 145
    Intel® Storage Module is detected, then None is displayed. This shows the customer the product name of the module installed, which helps in identifying drivers, support screen, then select the desired screen. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 127
  • Intel R2000IP | Service Guide - Page 146
    usage below 4GB for an OS without PAE support, depending on the system configuration. Only enable for an OS without PAE support. Comments: When this option is enabled, BIOS . 2. Memory Mapped I/O above 4 GB 128 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 147
    . 4. Legacy VGA Socket Option Values: CPU Socket 1 CPU Socket 2 Help Text: Determines whether Legacy VGA video output is enabled for PCIe slots attached to Processor Socket 1 or 2. Socket 1 is the default. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 129
  • Intel R2000IP | Service Guide - Page 148
    2. This option is grayed out as unavailable and set to CPU Socket 1 unless there is a processor installed on CPU Socket 2 and a video card installed in a PCIe slot connected to CPU Socket . 6. NIC Configuration 130 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 149
    of NIC is installed on a specific board, or what kinds of IO Modules can be supported on which boards, refer to the Technical Product Specification (TPS) for the board in question. on those IO Modules will appear. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 131
  • Intel R2000IP | Service Guide - Page 150
    GbE or 10 GbE NICs.  FCoE - there is a 10 GbE FCoE Option ROM that supports the Intel® 82599 NIC. When it is enabled, the discs OPROM and the 10 GbE PXE OPROM must the controller itself will appear as disabled. 132 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 151
    > Enabled / Disabled Enabled / Disabled Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 133
  • Intel R2000IP | Service Guide - Page 152
    IOM1 InfiniBand Option ROM IOM1 Port1 GUID IOM1 Port1 MAC Address IO Module GUID Display> Enabled / Disabled Enabled / Disabled Enabled / Disabled 134 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 153
    PXE option does not appear unless there is a 1 GbE NIC installed in the system as an Onboard or IO Module NIC. 3. PXE 10GbE Option ROM Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 135
  • Intel R2000IP | Service Guide - Page 154
    and IO Module 10 GbE controllers capable of FCoE support. At the present time, only the Intel® 82599 10 Gigabit SFP+ NIC supports FCoE for this family of server boards. This option GbE and 10 GbE controllers. 136 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 155
    I350 Quad-Port Gigabit Ethernet Module Intel® I540 Dual-Port X540 10 Gigabit RJ-45 Module Intel® 82599 Dual-Port 10 Gigabit SFP+ Module Mellanox* ConnectX-3* Single-Port InfiniBand FD14 Module Help Text: Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 137
  • Intel R2000IP | Service Guide - Page 156
    13. IOM1 InfiniBand Option ROM 14. IOM2 InfiniBand Option ROM Option Values: Enabled Disabled Help Text: Enable/Disable InfiniBand Controller Option ROM and FlexBoot. 138 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 157
    . NIC1 Port4 22. NIC2 Port1 23. NIC2 Port2 24. NIC2 Port3 25. NIC2 Port4 Option Values: Enabled Disabled Help Text: Enable/Disable Onboard NIC Port. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 139
  • Intel R2000IP | Service Guide - Page 158
    Port2 PXE 40. IOM2 Port3 PXE 41. IOM2 Port4 PXE Option Values: Enabled Disabled Help Text: Enable/Disable Onboard/IOM NIC Port PXE Boot 140 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 159
    53. IOM1 Port4 MAC Address 54. IOM2 Port1 MAC Address 55. IOM2 Port2 MAC Address 56. IOM2 Port3 MAC Address 57. IOM2 Port4 MAC Address Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 141
  • Intel R2000IP | Service Guide - Page 160
    Either port can be used for Serial Console Redirection, but SOL is only supported on Serial A. The exception to this is the W2600CR Workstation, which does Screen Screen Field Descriptions: 1. Serial A Enable 142 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 161
    Port B can be used for Serial Console Redirection. SOL cannot be routed to Serial B except on W2600CR boards, which do not have a Serial A port. 5. Address Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 143
  • Intel R2000IP | Service Guide - Page 162
    , and will be detected and "beeped". They will be enumerated and displayed on this screen, though they may not be enumerated as bootable devices. 144 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 163
    USB Controller Legacy USB Support Port 60/64 Emulation Make USB Devices Non-Bootable Enabled/Disabled Enabled/ controllers are turned off and inaccessible by the OS. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 145
  • Intel R2000IP | Service Guide - Page 164
    available for EFI applications. Comments: When Legacy USB Support is Disabled, USB devices are available only through OS drivers. If the USB controller setting is Disabled, inactive. 6. Device Reset Timeout 146 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 165
    > System Acoustic and Performance Configuration. To move to another screen, press the key to return to the Advanced screen, then select the desired screen. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 147
  • Intel R2000IP | Service Guide - Page 166
    DIMM temperatures. [Auto] - BIOS selects mode. [DCLTT] - Dynamic Closed Loop Thermal Throttling. [SCLTT] - Static Closed Loop Thermal Throttling. [SOLTT] - Static Open Loop Thermal Throttling. 148 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 167
    purpose of power limiting.  DCLTT is the expected mode for a board in an Intel chassis with inlet and outlet air temperature sensors and TSOD. The firmware can update the system if thermal thresholds are met. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 149
  • Intel R2000IP | Service Guide - Page 168
    depends on system configuration and workload. While Quiet Fan Idle Mode is engaged, fan sensors become unavailable and are not monitored by the BMC. 150 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 169
    those boards that support TPM. Note that it is necessary to activate the TPM in order be able to enable Intel® Trusted Execution Technology (TXT) on boards that support it. Changing the Security screen is selected. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 151
  • Intel R2000IP | Service Guide - Page 170
    . 2. User Password Status Option Values: Installed Not Installed Help Text: Comments: Information only. Indicates the status of the User Password. 3. Set Administrator Password 152 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 171
    BIOS Setup. Length is 1-14 characters. Case sensitive alphabetic, numeric and special characters are allowed. Note: Removing the administrator password also removes the user password. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 153
  • Intel R2000IP | Service Guide - Page 172
    Power On Password Option Values: Enabled Disabled Help Text: Enable Power On Password support. If enabled, password entry is required in order to boot the system. Comments appear on all boards. 7. TPM State 154 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 173
    management features. This screen also provides an access point to the screens for configuring Console Redirection, displaying system information, and controlling the BMC LAN configuration. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 155
  • Intel R2000IP | Service Guide - Page 174
    the right or left arrow keys to traverse the tabs at the top of the Setup screen until the Server Management screen is selected. 156 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 175
    the policy that BMC should shutdown one node if it detected over-current or over-temperature condition. The BIOS and the BMC will synchronize the Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 157
  • Intel R2000IP | Service Guide - Page 176
    BMC will be displayed in BIOS Setup. This option is only displayed when the BMC support this feature on the node. Console Redirection ► System Information ► BMC LAN Configuration does not get reset on CATERR. 158 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 177
    is held asserted, rather than just pulsed to generate an SMI. This indicates that the processor has encountered a fatal hardware error. / NOTE If "Reset on CATERR" is Disabled, this before the AC power went off. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 159
  • Intel R2000IP | Service Guide - Page 178
    Restore Delay Value Option Values: [Entry Field 25 - 300, 25 is default] Help Text: Fixed time period 25-300 seconds for Power Restore Delay. 160 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 179
    to the F6 BBS Boot Menu. The FRB-2 Timer is also suspended while POST is paused with the key. 10. OS Boot Watchdog Timer Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 161
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    will reset the system and an error will be logged. Requires OS support or Intel Management Software Support. Comments: This option controls whether the system will set the BMC Watchdog Watchdog Timer is disabled. 162 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 181
    by OSes which support plug and play loading of an IPMI driver. Do not enable this option if your OS does not support this driver. Comments: This BMC support this feature on the node. 16. Console Redirection Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 163
  • Intel R2000IP | Service Guide - Page 182
    Console Redirection is to be coordinated with Serial Over LAN, the user should be aware that SOL is only supported through Serial Port A (except for W200CR, which only has Serial B and supports SOL on Serial B). 164 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 183
    to be configured, note that SOL is only supported through Serial Port A (with the exception of W2600CR, which only has Serial B so supports SOL on Serial B). When Console Redirection is be grayed 2. Flow Control Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 165
  • Intel R2000IP | Service Guide - Page 184
    by PC-compatible applications and emulators. When Console Redirection is set to Disabled, this option will be grayed out and unavailable. 5. Legacy OS Redirection 166 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 185
    Server Management > System Information. To move to another screen, press the key to return to the Server Management screen, then select the desired screen. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 167
  • Intel R2000IP | Service Guide - Page 186
    138. System Information Screen Screen Field Descriptions: 1. Board Part Number Option Values: Help Text: Comments: Information only. 2. Board Serial Number 168 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 187
    : Comments: Information only. 8. BMC Firmware Revision Option Values: Help Text: Comments: Information only. 9. ME Firmware Revision BIOS Setup Utilities Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 169
  • Intel R2000IP | Service Guide - Page 188
    IP addresses for either IPv4 or IPv6 addressing can be assigned by static IP addresses manually typed in, or by dynamic IP addresses supplied by a Dynamic Host Configuration Protocol to the BMC configuration. As 170 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 189
    is performed. If a "Discard Changes" or "Discard Changes and Exit" action is performed instead, any accumulated changes from this screen will be disregarded and lost. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 171
  • Intel R2000IP | Service Guide - Page 190
    Length Static/Dynamic/Auto [0000.0000.0000.0000.0000.0000.0000.0000] [0000.0000.0000.0000.0000.0000.0000.0000] [0 - 128, 64 is default] 172 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 191
    for the Baseboard LAN. There is a separate IP Source field for the Intel® RMM4 LAN configuration. When IPv4 addressing is used, the initial value for IPv4 Address field for the Intel® RMM4 LAN configuration. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 173
  • Intel R2000IP | Service Guide - Page 192
    Gateway IP for the Baseboard LAN. There is a separate IPv4 Gateway IP field for the Intel® RMM4 LAN configuration. When IPv4 addressing is used, the initial value for this field is IPv6 addressing technologies. 174 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 193
    IPv6 Address for the Baseboard LAN. There is a separate IPv6 Address field for the Intel® RMM4 LAN configuration. This option is only visible when the IPv6 option is set be edited (when Static). 8. Gateway IPv6 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 175
  • Intel R2000IP | Service Guide - Page 194
    Prefix Length for the Baseboard LAN. There is a separate IPv6 Prefix Length field for the Intel® RMM4 LAN configuration. This option is only visible when the IPv6 option is set to fields will be visible. 176 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 195
    View/Edit Subnet Mask. Press to edit. Comments: This specifies the IPv4 addressing Subnet Mask for the Intel® RMM4 DMN LAN. There is a separate IPv4 Subnet Mask field for the Baseboard LAN configuration. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 177
  • Intel R2000IP | Service Guide - Page 196
    the IPv4 addressing Gateway IP for the Intel® RMM4 DMN LAN. There is a Static Dynamic Auto Help Text: Select Intel® RMM4 IPv6 source: If [Static for IPv6 addressing for the Intel® RMM4 DMN LAN configuration its setting determines whether the other Intel® RMM4 DMN LAN IPv6 addressing fields are
  • Intel R2000IP | Service Guide - Page 197
    64). Press to edit. Comments: This specifies the IPv6 Prefix Length for the Intel® RMM4 DMN LAN. There is a separate IPv6 Prefix Length field for the Baseboard LAN configuration ). 19. BMC DHCP Host Name Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 179
  • Intel R2000IP | Service Guide - Page 198
    are fixed choices and cannot be changed. The BMC supports 15 User IDs natively, but only the first 5 are supported through this interface. 21. Privilege Option Values: that user may perform. 22. User Status 180 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 199
    configuration has changed (that is, which boot devices are present), or until the system has been powered down and booted in a "cold" power-on boot. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 181
  • Intel R2000IP | Service Guide - Page 200
    , it will not be detected as such. It will be treated as a Hard Disk and will appear in the list of available Hard Drives. 182 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 201
    devices> Enabled/Disabled Enabled/Disabled Enabled/Disabled Enabled/Disabled Enabled/Disabled Yes/No Action Figure 140. Boot Options Screen Screen Field Descriptions: 1. System Boot Timeout Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 183
  • Intel R2000IP | Service Guide - Page 202
    this list has no bearing on the presence or order of Boot Devices shown for Boot Manager or the BIOS Boot Menu. 5. CDROM Order 184 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 203
    go to the Network Device Order screen. This option appears when one or more bootable Network Devices are available in the system. 9. BEV Device Order Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 185
  • Intel R2000IP | Service Guide - Page 204
    . Comments: If this option is enabled, the system will not boot successfully to a non-EFI-aware OS. 13. Use Legacy Video for EFI OS 186 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 205
    a maintenance or System Administration operation. If a User Password is installed, USB Boot Priority action is suspended when a User Password is installed. 16. Static Boot Order Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 187
  • Intel R2000IP | Service Guide - Page 206
    Options > CDROM Order. To move to another screen, press the key to return to the Boot Options screen, then select the desired screen. 188 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 207
    Options > Hard Disk Order. To move to another screen, press the key to return to the Boot Options screen, then select the desired screen. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 189
  • Intel R2000IP | Service Guide - Page 208
    Options > Floppy Order. To move to another screen, press the key to return to the Boot Options screen, then select the desired screen. 190 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 209
    desired screen. Network Device Order Boot Options Network Device #1 Network Device #2 Figure 144. Network Device Order Screen Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 191
  • Intel R2000IP | Service Guide - Page 210
    Options BEV Device #1 BEV Device #2 Figure 145. BEV Device Order Screen Screen Field Descriptions: 1. BEV Device #1 2. BEV Device #2 192 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 211
    : [Enter label] Help Text: Create the label for the new boot option. Comments: This label becomes an abbreviation for this Boot Path. 2. Select File system Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 193
  • Intel R2000IP | Service Guide - Page 212
    select the desired screen. Delete EFI Boot Option Boot Options Delete Boot Option Figure 147. Delete EFI Boot Option Screen 194 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 213
    Management Boot Options Boot Manager Launch EFI Shell Screen Field Descriptions: 1. Launch EFI Shell Figure 148. Boot Manager Screen Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 195
  • Intel R2000IP | Service Guide - Page 214
    the right or left arrow keys to traverse the tabs at the top of the Setup screen until the Error Manager screen is selected. 196 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 215
    applicable, this field shows a value indicating which one of a group of components was responsible for generating the POST Error Code that is being reported. 4. DESCRIPTION Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 197
  • Intel R2000IP | Service Guide - Page 216
    User Default Values Load User Default Values *Certain brands and names may be claimed as the property of others. Figure 150. Save & Exit Screen 198 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 217
    this line and press the key to save any pending changes in BIOS settings. If there have been no changes made in the settings, Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 199
  • Intel R2000IP | Service Guide - Page 218
    a "Load Default Values" action. 6. Save as User Default Values Option Values: Help Text: Save the changes made so far as User Default Values. 200 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 219
    established by doing a "Save User Defaults" action (see above). There will be a confirmation popup to verify that the user really intended to take this action. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 201
  • Intel R2000IP | Service Guide - Page 220
    Power Supply Specification The power supply specifications for your Intel® Server System P4000IP Intel® Workstation System P4000CR family depend upon the configuration of 85VAC +/4VAC Power Off VAC 74VAC +/5VAC 202 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 221
    - 264VAC 4A min; 5A max Table 18. Over Voltage Protection (OVP) Limits for 1600W PSU Output Voltage +12V +12VSB MIN (V) 13.3 13.3 MAX (V) 14.5 14.5 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 203
  • Intel R2000IP | Service Guide - Page 222
    Surge Nonoperating and operating Unidirectional Line to earth Only AC Leads 2.0 kV I/O Leads 1.0 kV DC Leads 0.5 kV Air Discharged 12.0 kV Contact Discharge 8.0 kV 204 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 223
    W 7.0 7.0 Note: 1. Intel Corporation server boards contain a number of Intel ensures through its own chassis development and testing that when Intel not to use Intel® developed server environmental conditions. Intel Corporation cannot be held or different chassis. Intel Corporation cannot be held
  • Intel R2000IP | Service Guide - Page 224
    Please refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference. The document can be downloaded from http://www.intel.com/support/motherboards/server/. 206 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 225
    /. / NOTE You will need to log in to the Reseller site to obtain the 24x7 number. Warranty Information To obtain warranty information, visit the following Intel web site: http://www.intel.com/support/warranty Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 207
  • Intel R2000IP | Service Guide - Page 226
    this form completely is required for any escalation. Customer Contact Information: Customer Support Case#: Intel® Server Board or System: (Example: S2600IP, P4000IP) Server Chassis: FRU/SDR been tried? (Yes/No): 208 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 227
    Processor information: Type Speed Processor 1 Processor 2 Thermal solution (Heat sink) examples: (1U, Passive w/air ducting, and so on) Appendix D: Intel® on): Description/Use Manufacturer Model Firmware Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 209
  • Intel R2000IP | Service Guide - Page 228
    & RAID level): RAID volume use (Boot device/Data Volume): Is BBU (Battery Backup Unit) installed? (Yes/No): BBU part number: Detailed description of issue: Troubleshooting tried: Steps to replicate the issue: 210 Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide
  • Intel R2000IP | Service Guide - Page 229
    Server Issue Report Form Issue impact statements: Do you have any potential Intel system, or component purchases that this issue is holding up? If All other brands and names are property of their respective owners. Intel® Server System P4000IP and Intel® Workstation System P4000CR Service Guide 211
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Intel
®
Server System P4000IP and
Intel
®
Workstation System P4000CR
Family Service Guide
A Guide for Technically Qualified Assemblers of Intel
®
identified
Subassemblies/Products