Intel S1200RP Service Guide

Intel S1200RP Manual

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  • Intel S1200RP | Service Guide - Page 1
    Intel® Server System R1000RP Family Service Guide A Guide for Technically Qualified Assemblers of Intel® identified Subassemblies/Products Order Number: G87275-003
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    absence or characteristics of any features or instructions marked "reserved" or "undefined". Intel reserves these for future definition and Intel literature, may be obtained by calling 1-800-548-4725, or go to: http://www.intel.com/design/literature. ii Intel® Server System R1000RP Service Guide
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    ® Server Deployment Toolkit DVD y/o en http://www.intel.com/support/motherboards/server/sb/cs-010770.htm. http://www.intel.com/support/motherboards/server/sb/cs-010770.htm 上的 ® Intel Server Boards and Server Chassis Safety Information（《Intel Intel® Server System R1000RP Service Guide
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    the contacts inside the jumper, causing intermittent problems with the function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. iv Intel® Server System R1000RP Service Guide
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    , troubleshooting information, and instructions on how to add and replace components on the Intel® Server System R1000RP family products. For the latest revision of this manual, go to http://www.intel.com/support. Manual Organization Chapter 1 provides a brief overview of the Intel® Server System
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    and Installing the Air Duct 31 Removing the Air Duct 31 Installing the Air Duct 31 Removing and Installing Processor 32 Removing Processor Heatsink 32 Installing the Processor 32 Installing Processor Heatsink 35 Removing the Processor 36 vi Intel® Server System R1000RP Service Guide
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    Removing the Backplane 60 Installing the Backplane 61 Installing and Removing the Rack Handles 62 Installing the Rack Handles 62 Removing the Rack Handles 62 3 Server Utilities 63 Using the BIOS Setup Utility 63 Starting Setup ...63 Intel® Server System R1000RP Service Guide vii
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    Processor System Environmental Specifications 147 Appendix B: Regulatory and Compliance Information 149 Appendix C: LED Decoder 150 Appendix D: Getting Help 154 Warranty Information 154 Appendix E: Intel® Server Issue Report Form 155 viii Intel® Server System R1000RP Service Guide
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    Drive - Removing plastic drive blank 40 Figure 46. Installing Hard Disk Drive - Installing 2.5" HDD 40 Figure 47. Installing Hard Disk Drive - Inserting 2.5" HDD assembly 41 Intel® Server System R1000RP Service Guide ix
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    ...107 Figure 93. Server Management Screen 110 Figure 94. Console Redirection Screen 116 Figure 95. System Information Screen 118 Figure 96. BMC LAN Configuration Screen 121 Figure 97. Boot Options Screen ...130 Figure 98. CDROM Order Screen...134 x Intel® Server System R1000RP Service Guide
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    Figure 105. Boot Manager Screen ...141 Figure 106. Error Manager Screen ...142 Figure 107. Save & Exit Screen ...143 Figure 108. Diagnostic LED Placement Diagram 150 Intel® Server System R1000RP Service Guide xi
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    13 Table 6. Server Board Jumpers ...14 Table 7. BIOS Setup: Keyboard Command Bar 63 Table 8. Screen Map ...65 Table 9. System Environmental Limits Summary 147 Table 10. POST Progress Code LED Example 150 Table 11. POST Progress Code Decoder 151 xii Intel® Server System R1000RP Service Guide
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    S1200V3RPO S1200V3RPM S1200V3RPM Hard driver 4x3.5", Fixed 4x3.5", Hotswap 8x2.5", Hotswap 8x2.5", Hotswap 4x3.5", Hotswap Power supply 350W, Single, Fixed 350W, Single, Fixed 450W, Redundant, Fixed 450W, Redundant, Fixed 450W, Redundant, Fixed Intel® Server System R1000RP Service Guide 1
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    the Intel® RAID Activation Key AXXRAKSW5.  S1200V3RPL, S1200V3RPO, and S1200V3RPM support one optional internal SAS module connector which supports Intel® SAS or ROC modules with the product code of RMS25CB080, RMS25JB080, RMS25CB040, and RMS25JB040. 2 Intel® Server System R1000RP Service Guide
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    Module 4 Lite solutions (Optional except on S1200V3RPS).  Support for Intel® System Management Software.  Support for Intel® Intelligent Power Node Manager (Need PMBus*-compliant power supply). Form Factor microATX 9.6"x9.6" compliant form factor. Intel® Server System R1000RP Service Guide 3
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    you identify the components of your server system. If you are near the system, you can also use the Quick Reference Label provided on the inside of the chassis cover to assist in identifying components. Figure 2. Intel® Server System R1000RP Components 4 Intel® Server System R1000RP Service Guide
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    Server System Features Hot Swap Hard Drive Bay and Front Panel Options Figure 3. 3.5" Fixed Hard Drive Bay - 4 Drives Configuration Figure 4. 3.5" Hot Swap Hard Drive Bay - 4 Drives Configuration Figure 5. 2.5" Hard Drive Bay - 8 Drives Configuration Intel® Server System R1000RP Service Guide 5
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    LED NMI Button (recessed, tool required for use) G Power Button w/Integrated LED NIC-1 Activity LED H Hard Drive Activity LED NIC-3 Activity LED I NIC-4 Activity LED System Cold Reset Button J NIC-2 Activity LED Figure 6. Front Panel Options 6 Intel® Server System R1000RP Service Guide
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    Back Panel Server System Features Figure 7. Back Panel Feature Identification Intel® Server System R1000RP Service Guide 7
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    Server System Features Server Board Components This section helps you identify the components and connectors on the server board. Figure 8. Server Board Connector and Component Locations (S1200V3RPL and S1200V3RPS) 8 Intel® Server System R1000RP Service Guide
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    Server System Features Figure 9. Server Board Connector and Component Locations (S1200V3RPO and S1200V3RPM) Intel® Server System R1000RP Service Guide 9
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    following functions: 1. System ID LED - The server board includes a blue system ID LED which is used to visually identify a specific server installed among many other similar servers. There are two options available for illuminating the System ID LED: 10 Intel® Server System R1000RP Service Guide
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    current for main power rail from power supply and Processor Thermal Control (Therm Ctrl) sensors. Power supply System in degraded state (no manageability). BMC uBoot is running but has not transferred control to BMC Linux*. Server will be in this state Intel® Server System R1000RP Service Guide
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    AC power is first applied to the system. A BMC reset will occur after: a BMC FW update, upon receiving a BMC cold reset command, and upon a BMC watchdog initiated reset. The following table defines the LED states during the BMC Boot/Reset process. 12 Intel® Server System R1000RP Service Guide
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    is to assist in troubleshooting a system hang condition during the server and the power supply is supplying 5 Volt Stand-by power to the server board. This LED is intended as a service caution indicator to anyone accessing the inside of the server system. Intel® Server System R1000RP Service Guide
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    If pins 2-3 are jumpered with AC power plugged in, the CMOS settings clear in 5 seconds. Pins 2-3 should not be jumpered for normal system operation. 1-2 ME Firmware Force Update Mode - Disabled (Default) 2-3 ME Firmware Force Update Mode - Enabled 14 Intel® Server System R1000RP Service Guide
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    system operation. Clear 2-3 To clear administrator and user passwords, power on the system with pins 2-3 connected. The administrator and user passwords clear in 5-10 seconds after power on. Pins 2-3 should not be connected for normal system operation. Intel® Server System R1000RP Service Guide
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    , or DVD-ROM drive. The following figure shows the available options. A System Label Pull-out B Slimline Optical Drive Bay C USB Ports D Front Control Panel E Hard Disk Drive Bays Figure 12. Optional Peripherals (4x3.5-inch hard drive bays as shown) 16 Intel® Server System R1000RP Service Guide
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    be specified to run at a maximum ambient temperature of 45°C. 2. The Intel® Server System R1000RP does not support all SAS or Serial ATA (SATA) hard drives. For a web link to a list of supported hard drives, see "Additional Information and Software". Intel® Server System R1000RP Service Guide 17
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    drive accessory kits available for this server system:  Slimline DVD-ROM Drive: AXXSATADVDROM  Slimline DVD-RW Drive: AXXSATADVDRWROM Note: For a complete list of supported peripherals, go to http://serverconfigurator.intel.com/sct_app.aspx#/SctMain. 18 Intel® Server System R1000RP Service Guide
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    Server System Features Front Bezel The front bezel is available as optional accessory for the server system. Figure 13. Front view of Front Bezel Intel® Server System R1000RP Service Guide 19
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    Server System Features Hot-Swap SAS/SATA Backplane The Hot-Swap SAS/SATA backplane serves as an interface between the motherboard and the system drives. The following diagrams show the Figure 16. 8 x 2.5-inch Hard Drive Backplane Components (Front View) 20 Intel® Server System R1000RP Service Guide
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    Server System Features A Power Connectors B Mini-SAS Connectors C I2C Connector Figure 17. 8 x 2.5-inch Hard Drive Backplane Components (Rear View) Intel® Server System R1000RP Service Guide 21
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    and USB Media Redirection allowing USB devices attached to the remote system to be used on the managed server. For instructions on installing the Intel® Remote Management Module 4, see "Installing and Removing the Intel® Remote Management Module 4". 22 Intel® Server System R1000RP Service Guide
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    manual. Note: Whenever you service the system, you must first power down the server System Reference All references to left, right, front, top, and bottom assume the reader is facing the front of the chassis as it would be positioned for normal operation. Intel® Server System R1000RP Service Guide
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    Routing When you add or remove components from your server system, make sure your cables are routed correctly before reinstalling the server system cover. Use caution to make sure no cables or and the dotted lines are for optional device connection. 24 Intel® Server System R1000RP Service Guide
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    Hardware Installations and Upgrades For System with 4 x 3.5" Fixed Hard Drive Bay Figure 18. Cable Routing - 4 x 3.5" Fixed HDD Intel® Server System R1000RP Service Guide 25
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    Hardware Installations and Upgrades For System with 4 x 3.5" Hot Swap Hard Drive Bay Figure 19. Cable Routing - 4 x 3.5" Hot Swap HDD 26 Intel® Server System R1000RP Service Guide
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    Hardware Installations and Upgrades For System with 8 x 2.5" Hard Drive Bay Note: An optical drive can be installed to replace the Front Panel I/O. Figure 20. Cable Routing - 8 x 2.5" HDD Intel® Server System R1000RP Service Guide 27
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    Hardware Installations and Upgrades Fan Connections Use the following figures to determine the proper fan connections. Figure 21. System Fan Order Figure 22. Connecting the Fan Power Cables to the Motherboard 28 Intel® Server System R1000RP Service Guide
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    and Upgrades Removing and Installing the Front Bezel Removing the Front Bezel If your system includes a front bezel, follow these steps to remove the front bezel: 1. Unlock 3. Lock the bezel if needed. Figure 24. Installing the Front Bezel Intel® Server System R1000RP Service Guide 29
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    power cables. Note: A non-skid surface or a stop behind the server system may be needed to prevent the server system from sliding on your work surface. 1. Observe the safety and ESD 9in-lbs (see letter B). Figure 26. Installing the System Cover 30 Intel® Server System R1000RP Service Guide
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    hole on the air duct with the alignment pin on the chassis and install the air duct into place. Figure 28. Installing the Air Duct Intel® Server System R1000RP Service Guide 31
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    doing the following: a. Touch the metal chassis before touching the processor or server board. Keep part of your body in contact with the metal chassis to dissipate the static charge while handling the processor. b. Avoid moving around unnecessarily. 32 Intel® Server System R1000RP Service Guide
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    Processor - Install the Processor Note: The underside of the processor has components that may damage the socket pins if installed improperly. Processor must align correctly with the socket opening before installation. DO NOT DROP processor into socket! Intel® Server System R1000RP Service Guide
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    A). Slide the tip of the lever under the notch in the load plate. Make sure the lever is securely latched (see letter B). Figure 35. Installing Processor - Latch the Locking Lever 34 Intel® Server System R1000RP Service Guide
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    Carefully lift the cover straight up as shown. Figure 36. Installing Processor - Remove the Cover Installing Processor Heatsink 1. Remove the protective film on the TIM if present (see lbs torque (see letter E). Figure 37. Installing Processor Heatsink Intel® Server System R1000RP Service Guide 35
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    Hardware Installations and Upgrades Removing the Processor 1. Remove the processor heatsink; see Figure 29. 2. Open the socket lever; see Figure 30. 3. Open the load plate; see Figure 31. 4. Remove the processor. 36 Intel® Server System R1000RP Service Guide
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    . The DIMM lifts from the socket. 2. Holding the DIMM by the edges, lift it from the socket, and store it in an anti-static package. Intel® Server System R1000RP Service Guide 37
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    empty drive bays must be occupied by carriers with plastic drive blank provided to maintain proper system cooling. Installing a Hard Disk Drive into 3.5" Hard Drive Carrier 1. Remove the drive carrier 41. Installing Hard Disk Drive - Installing 3.5" HDD 38 Intel® Server System R1000RP Service Guide
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    into the chassis (see letter E). Push in the lever to lock it in place (see letter F). Figure 43. Installing Hard Disk Drive - Inserting 3.5" HDD Assembly Intel® Server System R1000RP Service Guide 39
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    as shown. Make sure the connector end of the drive matches the backplane connector (see letter E). Figure 46. Installing Hard Disk Drive - Installing 2.5" HDD 40 Intel® Server System R1000RP Service Guide
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    Hardware Installations and Upgrades 4. With the lever open, insert the hard disk drive assembly into the chassis, then push in the lever to lock it into place (see letter F). Figure 47. Installing Hard Disk Drive - Inserting 2.5" HDD Assembly Intel® Server System R1000RP Service Guide 41
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    to any add-in cards. Grasp the riser assembly with both hands and pull up to remove from system. Figure 48. Removing PCI Riser Assembly Do one of the following:  If you need to PCI riser assembly for another procedure, continue with that procedure. 42 Intel® Server System R1000RP Service Guide
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    Installing the PCI Riser Assembly 1. Position the riser card edge connector over the server board riser socket and align the two hooks on the back edge of the riser See your add-in card documentation for information and add-in card requirements. Intel® Server System R1000RP Service Guide 43
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    Installing a PCI Add-In Card Removing a PCI Add-in Card 1. Remove the PCI riser assembly. For instructions, see "Removing the PCI Riser Assembly". 2. Remove the screw as shown (see letter A). 3. Remove add-in card slots have filler panels installed. 44 Intel® Server System R1000RP Service Guide
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    . 2. Remove the PCI riser assembly. For instructions, see "Removing the PCI Riser Assembly". 3. Remove any add-in cards from the PCI riser card. For instructions, see "Removing a PCI Add- in Card (see letter B). Figure 53. Installing the PCI Riser Card Intel® Server System R1000RP Service Guide 45
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    A). Figure 54. Installing the Plastic Guide to the Optical Drive 2. Insert the optical drive into chassis opening and push all the way until it stops (see letter B). 3. Connect the cables as shown (see letter C). Figure 55. Installing an Optical Drive 46 Intel® Server System R1000RP Service Guide
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    drive out (see letter C). Figure 56. Removing the Slimline Optical Drive 4. If no device is installed in this location, install a filler panel in this location. Intel® Server System R1000RP Service Guide 47
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    Expansion Module 1. Remove the three screws as shown (see letter A). 2. Remove the module out of the server system (see letter B). Figure 58. Removing an I/O Expansion Module 3. Install the I/O expansion module filler panel into the system back panel. 48 Intel® Server System R1000RP Service Guide
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    SATA Key. Match the Key and connector and press down to install. Figure 59. Installing the Intel® ESRTII SATA Key Removing the Intel® ESRTII SATA Key Pull up the key to remove it from the motherboard. Figure 60. Removing the Intel® ESRTII SATA Key Intel® Server System R1000RP Service Guide 49
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    1. Locate the RMM4 Lite connector next to the NIC ports. 2. Carefully pick up the Intel® RMM4 Lite module. 3. Match the alignment pin of the module and the connector on the server board and press to install. Figure 61. Installing the Intel® RMM4 Lite 50 Intel® Server System R1000RP Service Guide
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    it with finger has potential risk. 1. Attach the metal fastening bracket to Intel RMM4 NIC module and secure the bracket with two screws (see letter A). RMM4 connector on the server board (see letter E). Figure 62. Installing the Intel® RMM4 NIC Intel® Server System R1000RP Service Guide 51
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    connector on the server board (see letter A). 2. Remove the two screws as shown (see letter B). 3. Disconnect the opposite end of the flex cable from the RMM4 connector on the RMM4 NIC module (see letter C). Figure 64. Removing the Intel® RMM4 NIC 52 Intel® Server System R1000RP Service Guide
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    1. Slide the plastic battery holder toward the front of the system to disengage it from the BBU bracket (see letter A). 2. Lift the battery up to remove it from the server chassis (see letter B). Figure 66. Removing the Intel® RAID Smart Battery Intel® Server System R1000RP Service Guide 53
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    the power supply into the chassis (See Letter A) and secure it with the screws (see letter B). Figure 68. Installing the Fixed Power Supply Module 54 Intel® Server System R1000RP Service Guide
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    of the system by the handle. Figure 69. Removing the Redundant Power Supply Module 2. Insert the power supply module into the power supply cage and push all the way until it clicks into place. Figure 70. Installing the Redundant Power Supply Module Intel® Server System R1000RP Service Guide 55
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    board. 2. Disconnect all cables from the server board. Figure 71. Removing the Air Duct 3. Remove the screws from the server board (see letter A). 4. Lift the server board from the server system (see letter B). Figure 72. Removing the Server Board 56 Intel® Server System R1000RP Service Guide
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    system (see letter A). 2. Secure the server board with the screws (see letter B). Figure 73. Installing the Server Board 3. Install the air duct onto the server board. Figure 74. Installing the Air Duct 4. Connect all power cables to the server board. Intel® Server System R1000RP Service Guide
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    recommended by the equipment manufacturer. Discard used batteries according to manufacturer's instructions. 1. Locate the battery on the server board. 2. Gently press the metal clip as shown to release to restore the configuration settings to the RTC. 58 Intel® Server System R1000RP Service Guide
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    swapped. System power must be removed when replacing a system fan. 1. Disconnect the fan cable (see letter A). 2. Pull system fan straight up to remove it from the fan holder (see letter B). Figure 76. Replacing a System Fan 3. Replace the system fan. Intel® Server System R1000RP Service Guide 59
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    in the carrier. 2. Disconnect all cables from the backplane. 3. Remove the screw (see letter A). 4. Pull up the backplane (see letter B). 5. Remove the backplane from the server chassis (see letter C). Figure 77. Removing the Backplane 60 Intel® Server System R1000RP Service Guide
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    server system (see letter A). 3. Slide the backplane into the server system guides (see letter B). 4. Secure the backplane with the screw as shown (see letter C). Figure 78. Installing the Backplane 5. Connect cables to backplane; refer to "Cable Routing". Intel® Server System R1000RP Service Guide
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    system with two screws as shown. Figure 79. Installing the Rack Handle Removing the Rack Handles Remove the two screws holding the rack handle in place, and remove the rack handle from the server system as shown. Figure 80. Removing the Rack Handle 62 Intel® Server System R1000RP Service Guide
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    any existing settings. If "Yes" is selected and the key is pressed, the setup is exited and the BIOS returns to the main System Options Menu screen. The up arrow is used to select the previous value in a pick list, or the previous option in a Intel® Server System R1000RP Service Guide 63
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    following sections describe the screens available in the BIOS Setup utility for the configuration of the server platform. For each of these screens, there is an image of the screen with a Each Field Description is hyperlinked back to the screen image. 64 Intel® Server System R1000RP Service Guide
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    pressing discards the changes and resumes POST to continue to boot the system according to the boot order set from the last boot. Map of Screens and (Tab 2nd Level Screens Processor Configuration Memory Configuration  3rd Level Screens Intel® Server System R1000RP Service Guide 65
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    Configuration Network Stack Console Redirection System Information BMC LAN Configuration CDROM Order Hard Disk Order Floppy Order Network Device Order BEV Device Order Add EFI Boot Option Delete EFI Boot Option 3rd Level Screens NIC Configuration 66 Intel® Server System R1000RP Service Guide
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    the Error Manager Screen appears instead. Main Advanced Security Server Management Boot Options Logged in as: Platform ID System BIOS Primary BIOS Version Backup BIOS Version Build Date 2. Platform ID Option Values: Help Text: < Platform ID> Intel® Server System R1000RP Service Guide 67
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    that this is the correct platform BIOS 86B: Identifies this BIOS as being an EPSD Server BIOS xx: Major Revision level of the BIOS yy: Release Revision level for this BIOS 6. Total Memory Option Values: 68 Intel® Server System R1000RP Service Guide
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    system date. When the System Date is reset by the "BIOS Defaults" jumper, BIOS Recovery Flash Update, or other method, the date will be the earliest date in the allowed range - Saturday 01/01/2005. Back to [Main Screen] - [Screen Map] 10. System Time Intel® Server System R1000RP Service Guide
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    , press the right or left arrow keys to traverse the tabs at the top of the Setup screen until the Advanced screen is selected. 70 Intel® Server System R1000RP Service Guide
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    Selection only. Select this line and press the key to go to the Processor Configuration group of configuration settings. Back to [Advanced Screen] - [Screen Map] 2. > key to go to the PCI Configuration group of configuration settings. Intel® Server System R1000RP Service Guide 71
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    . To move to another screen, press the key to return to the Advanced screen, then select the desired screen. The Processor Configuration screen displays different fields for single-socket, 2- socket, and 4socket boards shown as the figure below. 72 Intel® Server System R1000RP Service Guide
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    /Disabled Enabled/Disabled Enabled/Disabled Enabled/Disabled Enabled/Disabled Enabled/Disabled Enabled/Disabled [20 - 3000ms, 20 is default] Figure 83. Processor Configuration Screen Screen Field Descriptions: 1. Processor ID Option Values: Intel® Server System R1000RP Service Guide 73
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    Cache. Since L3 cache is shared between all cores in a processor package, this is shown as the total amount of L3 cache per processor package. Back to [Advanced Screen] - [Screen Map] 7. Processor Version Option Values: 74 Intel® Server System R1000RP Service Guide
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    if all processors installed in the system support Enhanced Intel® SpeedStep® Technology. In order for the Intel® Turbo Boost option to be available, Enhanced Intel® SpeedStep® Technology must be Enabled. Back to [Advanced Screen] - [Screen Map] Intel® Server System R1000RP Service Guide 75
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    . The same number of cores must be active in each processor package. This Setup screen should begin with the number of currently-active cores as the number displayed. See note below - this may be different from the number previously set by the user. 76 Intel® Server System R1000RP Service Guide
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    Server Utilities Note: The ME can control the number of active cores independently of the BIOS Setup setting. If the ME disables or enables processor cores Intel® VT-d Interrupt Remapping support. For some processors, this option may be "always enabled". Intel® Server System R1000RP Service Guide
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    support Enhanced Error Containment. This option globally enables or disables both Core and Uncore Data Poisoning, for processors which support them. Back to [Advanced Screen] - [Screen Map] 23. MLC Streamer Option Values: Enabled Disabled 78 Intel® Server System R1000RP Service Guide
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    , for best efficiency in L1 Instruction Cache and Memory Channel use but disabling it may improve performance for some processing loads and on certain benchmarks. Back to [Advanced Screen] - [Screen Map] 27. Intel (SMX) Safter Mode Extensions Intel® Server System R1000RP Service Guide 79
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    SMI Handler to respond to an SMI. If exceeded, BMC generates an SMI Timeout and resets the system. Note: This field is temporary, and will be removed when no longer required. Back to [Advanced to the Advanced screen, then select the desired screen. 80 Intel® Server System R1000RP Service Guide
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    the OS in The Effective Memory is the Total Physical Memory minus the sum of all memory reserved for internal usage, RAS redundancy and SMRAM. Intel® Server System R1000RP Service Guide 81
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    in MT/s at which the memory is currently running. The supported memory speeds are 1066 MT/s, 1333 MT/s, and 1600 MT/s. achievable Memory Operating Speed consistent with the DIMMs and processors installed. 1600 MT/s memory speed is available only . 82 Intel® Server System R1000RP Service Guide
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    controller configured in this screen, the AHCI SATA controller with SATA drive support and RAID support. There are also informational displays of AHCI controller configuration, and SATA return to the Advanced screen, then select the desired screen. Intel® Server System R1000RP Service Guide 83
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    Compatibility provides PATA emulation on the SATA device - Enhanced provides Native SATA support - AHCI enables the Advanced Host Controller Interface, which provides Enhanced SATA functionality SATA device, allowing the use of legacy IDE/PATA drivers. 84 Intel® Server System R1000RP Service Guide
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    is detected, then None is displayed. This shows the customer the product name of the module installed, which helps in identifying drivers, support, documentation, etc. Back to [Mass Storage Controller Configuration Screen] - Back to [Screen Map] Intel® Server System R1000RP Service Guide 85
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    Server Utilities 4. SATA Port (For Port numbers 0-6) Option Values: Not Installed Help Text: Comments: Information another screen, press the key to return to the Advanced screen, then select the desired screen. 86 Intel® Server System R1000RP Service Guide
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    Server Utilities Advanced PCI Configuration Maximize Memory below 4GB Memory Mapped I/O above 4 GB Memory Mapped I/O Size Onboard Video Processor PAE support, depending on the system configuration. Only enable for an OS without PAE support. Comments Intel® Server System R1000RP Service Guide 87
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    Values: PCI Add-on Card Onboard Video Processor Intergrated Graphics Help Text: Select which of Processor Intergrated Graphics/Onboard Video/PCI Add-on Card Graphics device should be Primary Display or select SG for Switchable GFX Comments: 88 Intel® Server System R1000RP Service Guide
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    specific board, or what kinds of IO Modules can be supported on which boards, refer to the Technical Product Specification for system is booted, all NIC Configuration entries which are specific to that IO Module will be reset to their default values and Intel® Server System R1000RP Service Guide
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    the 1 GbE or 10 GbE NICs.  FCoE - There is a 10 GbE FCoE Option ROM that supports the Intel® 82599 NIC. When it is enabled, the iSCSI OPROM and the 10 GbE PXE OPROM must be disabled are disabled, the controller itself will appear as disabled. Advanced 90 Intel® Server System R1000RP Service Guide
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    Only> Enabled / Disabled Enabled / Disabled Enabled / Disabled Enabled / Disabled Enabled / Disabled Intel® Server System R1000RP Service Guide 91
  • Intel S1200RP | Service Guide - Page 104
    Option ROM. If the 1GbE PXE Option ROM is disabled, and no other Option ROM is enabled, the system cannot perform a Network Boot and cannot respond for Wake-on-LAN. This 1GbE PXE option does not appear by all Onboard and IO Module 10 GbE controllers. 92 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 105
    . This iSCSI option does not appear unless there is an iSCSI-capable NIC installed in the system as an Onboard or IO Module NIC. Back to [NIC Configuration Screen] - [NIC Configuration Screen] - [Advanced Screen] - [Screen Map] 6. Onboard NIC1 Type Intel® Server System R1000RP Service Guide 93
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    that board. Back to [NIC Configuration Screen] - [NIC Configuration Screen] - [Advanced Screen] - [Screen Map] 10. NIC1 Controller 11. NIC2 Controller Option Values: Enabled Disabled 94 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 107
    Screen] - [Advanced Screen] - [Screen Map] 18. NIC1 Port1 PXE 19. NIC2 Port1 PXE 20. IOM1 Port1 PXE 21. IOM1 Port2 PXE 22. IOM1 Port3 PXE Intel® Server System R1000RP Service Guide 95
  • Intel S1200RP | Service Guide - Page 108
    Server Utilities 23. IOM1 Port4 PXE 24. IOM2 Port1 PXE 25. IOM2 Port2 PXE 26. IOM2 Port3 PXE 27. IOM2 Port4 PXE Option only. 12 hex digits of the MAC address of Port1- Port4 of the Network Controller corresponding to NIC1, NIC2, IOM1, or IOM2. 96 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 109
    capabilities. Either port can be used for Serial Console Redirection but SOL is only supported on Serial A. Advanced Serial Port Configuration Serial A Enable Address IRQ Serial B Enable Port Configuration Screen] - Back to [Screen Map] 2. Address Intel® Server System R1000RP Service Guide 97
  • Intel S1200RP | Service Guide - Page 110
    Server Utilities Option Values: 3F8h 2F8h 3E8h 2E8h Help Text: Select Serial port A base I/O address. Comments: Legacy I/O port Map] USB Configuration The USB Configuration screen allows the user to configure the available USB controller options. 98 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 111
    USB Configuration Detected USB Devices USB Controller Legacy USB Support XHCI Pre-Boot Driver XHCI Hand-off EHCI Hand-Off Port 60/64 Emulation Make line per device> Auto/Floppy/Forced FDD/Hard Disk/CD-ROM Intel® Server System R1000RP Service Guide 99
  • Intel S1200RP | Service Guide - Page 112
    Driver Option Values: Enabled Disabled Help Text: Enable/Disable XHCI Pre-Boot Driver support Comments: inactive. If the USB controller setting is Disabled, this field is grayed out and Back to [USB Configuration Screen] - Back to [Screen Map] 100 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 113
    : This is a workaround for OSes without EHCI hand-off support. The XHCI ownership change should be claimed by EHCI driver. Comments: inactive. If the USB controller setting is Disabled, 9. Device Reset Timeout Option Values: 10 seconds 20 seconds Intel® Server System R1000RP Service Guide 101
  • Intel S1200RP | Service Guide - Page 114
    Fan Speed Control algorithms. To access this screen from the Main screen, select Advanced > System Acoustic and Performance Configuration. To move to another screen, press the key to return to the Advanced screen, then select the desired screen. 102 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 115
    is supported only when ECC DIMM plugged. Open Loop Thermal Management is not supported. Comments System Acoustic and Performance Configuration] - Back to [Screen Map] 2. Altitude Option Values: 300m or less 301m-900m 901m-1500m Higher than 1500m Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 116
    off when sufficient thermal margin is available, decreasing the acoustic noise produced by the system and decreasing system power consumption. Fans will run as needed to maintain thermal control. The actual Fan Idle Mode just as when the fans are 104 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 117
    Comments: Back to [System Acoustic and Performance Configuration] - Back to [Screen Map] 3. Ipv6 PXE Support Option Values: Help Text: not be created. Comments: Enabled Disabled Enable Ipv6 PXE Boot Support. If disabled IPV6 PXE boot option will Intel® Server System R1000RP Service Guide 105
  • Intel S1200RP | Service Guide - Page 118
    settings on those boards that support TPM. Note that it is necessary to activate the TPM in order to enable Intel® Trusted Execution Technology (TXT) on boards that support it. Changing the TPM state State> No Operation/Turn On/Turn Off/Clear Ownership 106 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 119
    Administrator password may be used to allow the BIOS to complete POST and boot the system. Deleting all characters in the password entry field removes a password previously set. Clearing 14 characters. Back to [Security Screen] - Back to [Screen Map] Intel® Server System R1000RP Service Guide 107
  • Intel S1200RP | Service Guide - Page 120
    V3 Server Board. Back to [Security Screen] - Back to [Screen Map] 7. TPM State Option Values: May be: Enabled & Activated Enabled & Deactivated Disabled & Activated Disabled & Deactivated Help Text: 108 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 121
    other top-level Tab screen, press the right or left arrow keys to traverse the tabs at the top of the Setup screen until the Server Management screen is selected. Intel® Server System R1000RP Service Guide 109
  • Intel S1200RP | Service Guide - Page 122
    selected for the Assert NMI on PERR setup option to be visible. Comments: This option allows the system to generate an NMI when an SERR occurs, which is a method Legacy Operating System error handlers may use instead of processing a Machine Check. 110 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 123
    be changed independently with an IPMI command to the BMC. BIOS gets this setting from the BMC early in POST, and also for the Setup Server Management screen. Back to [Server Management Screen] - [Screen Map] 5. Power Restore Delay Intel® Server System R1000RP Service Guide 111
  • Intel S1200RP | Service Guide - Page 124
    to [Server Management Screen] - [Screen Map] 7. Clear System Event Log Option Values: Enabled Disabled Help Text: If enabled, clears the System Event Log. All current entries will be lost. Note: This option is reset to [Disabled] after a reboot. 112 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 125
    aware software to support the OS Load Watchdog Timer, the system will be system will either reset or power off repeatedly. Back to [Server Management Screen] - [Screen Map] 10. OS Boot Watchdog Timer Policy Option Values: Power off Reset Help Text: Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 126
    option will not appear on platforms which do not support EuP LOT6 Off-Mode. Back to [Server Management Screen] - [Screen Map] 14. Console Redirection Option Values: Help Text: View/Configure Console Redirection information and settings. 114 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 127
    SuperIO in the BMC. However, if Console Redirection is to be coordinated with Serial Over LAN, the user should be aware that SOL is only supported through Serial Port A (except for W2600CR, which only has Serial B and supports SOL on Serial B). Intel® Server System R1000RP Service Guide 115
  • Intel S1200RP | Service Guide - Page 128
    be grayed. Back to [Console Redirection Screen] - [Server Management Screen] - [Screen Map] 2. Flow Control Option Values: None RTS/CTS Help Text: Flow control is the handshake protocol. This setting must match the remote terminal application. 116 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 129
    must match the remote terminal application. Comments: In most modern Server Management applications, serial data transfer is consolidated over an alternative faster Screen] - [Server Management Screen] - [Screen Map] 6. Terminal Resolution Intel® Server System R1000RP Service Guide 117
  • Intel S1200RP | Service Guide - Page 130
    display> Figure 95. System Information Screen Screen Field Descriptions: 1. Board Part Number Option Values: Help Text: 118 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 131
    Screen] - [Server Management Screen] - [Screen Map] 8. BMC Firmware Revision Option Values: Help Text: Comments: Information only. Back to [System Information Screen] - [Server Management Screen] - [Screen Map] Intel® Server System R1000RP Service Guide 119
  • Intel S1200RP | Service Guide - Page 132
    can be assigned by static IP addresses manually typed in, or by dynamic IP addresses supplied by a Dynamic Host Configuration Protocol (DHCP) server. IPv6 addressing can also be provided by BMC when a "Save Changes" or "Save Changes and Exit" 120 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 133
    changes from this screen will be disregarded and lost. BMC LAN Configuration Server Management Baseboard LAN configuration IP Source IP Address Subnet Mask Gateway IP Static Enable [User Name display/edit] Figure 96. BMC LAN Configuration Screen Intel® Server System R1000RP Service Guide 121
  • Intel S1200RP | Service Guide - Page 134
    for the Intel® RMM4 LAN configuration. When IPv4 addressing is used, the initial value for this field is acquired from the BMC. The setting of IP Source determines whether this field is display-only (when Dynamic) or can be edited (when Static). 122 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 135
    IPv6 Source determines whether this field is display-only (when Dynamic or Auto) or can be edited (when Static). Back to [BMC LAN Configuration Screen] - [Server Management Screen] - [Screen Map] 8. Gateway IPv6 Intel® Server System R1000RP Service Guide 123
  • Intel S1200RP | Service Guide - Page 136
    or IPv6 Source will determine whether the IPv4 or IPv6 address fields are display-only or can be edited. Back to [BMC LAN Configuration Screen] - [Server Management Screen] - [Screen Map] 11. IP Source Option Values: Static Dynamic 124 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 137
    Dynamic) or can be edited (when Static). When IPv6 addressing is enabled, this field is grayed out and inactive. Back to [BMC LAN Configuration Screen] - [Server Management Screen] - [Screen Map] 15. IPv6 Source Intel® Server System R1000RP Service Guide 125
  • Intel S1200RP | Service Guide - Page 138
    whether this field is display-only (when Dynamic or Auto) or can be edited (when Static). Back to [BMC LAN Configuration Screen] - [Server Management Screen] - [Screen Map] 18. IPv6 Prefix Length Option Values: [Entry Field 0 - 128, 64 is default] 126 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 139
    be changed. The BMC supports 15 User IDs natively but only the first 5 are supported through this interface. Back to [BMC LAN Configuration Screen] - [Server Management Screen] - [Screen a User ID affects which functions that user may perform. Intel® Server System R1000RP Service Guide 127
  • Intel S1200RP | Service Guide - Page 140
    status setting is Disabled by default until set to Enabled. Back to [BMC LAN Configuration Screen] - [Server Management Screen] - [Screen Map] 23. User Name Option Values: [Entry Field, 4 - 15 characters , they will appear as Boot Devices if 128 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 141
    Order control is Legacy Boot, with Dynamic Boot Order. If all types of bootable devices are installed in the system, then the default Boot Order is as follows:  CD/DVD-ROM  Floppy Disk Drive  Hard Disk appear in the list of available Hard Drives. Intel® Server System R1000RP Service Guide 129
  • Intel S1200RP | Service Guide - Page 142
    Utilities Main Advanced Security Server Management Boot Options System Boot Timeout Boot Option #1 Boot Option #2 Boot Option ► CDROM Order ► Hard Disk Order ► Floppy Order ► suspended during the time that the Boot Timeout countdown is active. 130 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 143
    CDROM Order Screen. This option appears when one or more bootable CDROM drives are available in the system. This includes USB CDROM devices but not USB Keys formatted for CRDOM emulation, which are seen as Enter> key to go to the Floppy Order Screen. Intel® Server System R1000RP Service Guide 131
  • Intel S1200RP | Service Guide - Page 144
    : If enabled, the BIOS only loads modules required for booting EFI-aware Operating Systems. Comments: If this option is enabled, the system will not boot successfully to a non-EFI-aware OS. Back to [Boot Options Screen] - Back to [Screen Map] 132 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 145
    in a USB device and immediately boot to it, for example in case of a maintenance or System Administration operation. If a User Password is installed, USB Boot Priority action is suspended when a it will retain the current Enabled/Disabled state. Intel® Server System R1000RP Service Guide 133
  • Intel S1200RP | Service Guide - Page 146
    desired screen. CDROM Order CDROM #1 CDROM #2 Boot Options Figure 98. CDROM Order Screen Screen Field Descriptions: 1. CDROM #1 2. CDROM #2 134 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 147
    The Floppy Order screen allows the user to control the order in which BIOS attempts to boot from the Floppy Disk drives installed in the system. This screen is only available when there is at least Intel® Server System R1000RP Service Guide 135
  • Intel S1200RP | Service Guide - Page 148
    device available in the system configuration. To access this screen from the Main screen, select Boot Options > Network Device Order. To move to another screen, press the key to return to the Boot Options screen, then select the desired screen. 136 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 149
    BEV device available in the system configuration. To access this screen from the Main screen, select Boot Options > BEV Device Order. To move to another screen, press the key to return to the Boot Options screen, then select the desired screen. Intel® Server System R1000RP Service Guide 137
  • Intel S1200RP | Service Guide - Page 150
    EFI Boot Option. To move to another screen, press the key to return to the Boot Options screen, then select the desired screen. 138 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 151
    Server Utilities Add EFI Boot Option Add boot option label Select File system Path for boot option Save Boot Options [Enter label] [Enter boot path . Back to [Add EFI Boot Option Screen] - [Boot Options Screen] - [Screen Map] Intel® Server System R1000RP Service Guide 139
  • Intel S1200RP | Service Guide - Page 152
    EFI Shell" will always be available. Note: This list is not in order according to the system Boot Option order. Reordering Boot Devices or even removing them from the Boot Order completely has no screen until the Boot Manager screen is selected. 140 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 153
    BIOS POST, along with an explanation of the meaning of the Error Code in the form of a Help Text. This is an Information Only screen. Intel® Server System R1000RP Service Guide 141
  • Intel S1200RP | Service Guide - Page 154
    Server Utilities To access this screen from the Main screen or other top-level Tab screen, press the right or reported. Back to [Error Manager Screen] - [Screen Map] 4. DESCRIPTION Option Values: Help Text: 142 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 155
    in the Setup screen images) are applied. If Load User Default Values is selected, the system is restored to previously saved User Default Values. To access this screen from the Main screen Screen Screen Field Descriptions: 1. Save Changes and Exit Intel® Server System R1000RP Service Guide 143
  • Intel S1200RP | Service Guide - Page 156
    exiting Setup, the system should be rebooted later even if no additional changes are made. Back to [Save & Exit Screen] - [Screen Map] 4. Discard Changes Option Values: Help Text: Discard Changes made so far to any of the setup options. 144 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 157
    Server Utilities Comments: Selection only. Select this line and press the key to discard any pending unsaved Map] 7. Load User Default Values Option Values: Help Text: Load the User Default Values to all the setup options. Intel® Server System R1000RP Service Guide 145
  • Intel S1200RP | Service Guide - Page 158
    Server Utilities Comments: Selection only. Select this line and press the key to load User Default Values for all confirmation popup to verify that the user really intended to take this action. Back to [Save & Exit Screen] - [Screen Map] 146 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 159
    to 45ºC for up to 90 hrs per year. -40ºC to 70ºC (-40ºF to 158ºF) Operating Support operation up to 3050m with ASHRAE class deratings. Shipping 50% to 90%, non-condensing with a maximum wet 0.5 kV Air Discharged Contact Discharge 12.0 kV 8.0 kV Intel® Server System R1000RP Service Guide 147
  • Intel S1200RP | Service Guide - Page 160
    chooses different system configuration or different chassis. Intel Corporation cannot be held responsible, if components fail or the server board does not operate correctly when used outside any of its published operating or non-operating limits. 148 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 161
    and Compliance Information Appendix B: Regulatory and Compliance Information Refer to the Server Products Regulatory and Safety document for the product regulatory compliance reference. The document can be downloaded from http://www.intel.com/support. Intel® Server System R1000RP Service Guide 149
  • Intel S1200RP | Service Guide - Page 162
    to the POST Code Diagnostic LEDs on the back edge of the server board. To assist in troubleshooting a system hang during the POST process, the Diagnostic LEDs can be used to LEDs 3 2 LSB LED #2 LED #1 LED #0 4h 2h 1h ON OFF OFF 1 0 0 150 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 163
    0 0 0 1 1 1 1 Microcode Not Loaded. PEI Phase 10h 0 0 0 1 0 0 0 0 PEI Core 11h 0 0 0 1 0 0 0 1 CPU PEIM 15h 0 0 0 1 0 1 0 1 NB PEIM 19h PEIM (CPU SMM Init) 4Fh 0 1 0 0 1 1 1 1 Dxe IPL started DXE Phase 60h 0 1 1 0 0 0 0 0 DXE Core started Intel® Server System R1000RP Service Guide 151
  • Intel S1200RP | Service Guide - Page 164
    90h 1 0 0 1 0 0 0 0 DXE BDS Started 91h 1 0 0 1 0 0 0 1 DXE BDS connect drivers 92h 1 0 0 1 0 0 1 0 DXE PCI Bus begin 93h 1 0 0 1 0 0 1 1 DXE PCI 0 1 0 0 DXE IDE enable A5h 1 0 1 0 0 1 0 1 DXE SCSI begin A6h 1 0 1 0 0 1 1 0 DXE SCSI reset 152 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 165
    forced Recovery condition F1h 1 1 1 1 0 0 0 1 PEIM which detected User Recovery condition F2h 1 1 1 1 0 0 1 0 Recovery PEIM (Recovery started) F3h 1 1 1 1 0 0 1 1 Recovery PEIM (Capsule found) F4h 1 1 1 1 0 1 0 0 Recovery PEIM (Capsule loaded) Intel® Server System R1000RP Service Guide 153
  • Intel S1200RP | Service Guide - Page 166
    at http://www.intel.com/reseller/. Note: You will need to log in to the Reseller site to obtain the 24x7 number. Warranty Information To obtain warranty information, visit the following Intel web site: http://www.intel.com/p/en_US/support/warranty. 154 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 167
    Customer Contact Information: Customer Support Case#: Intel® Server Board or System: (Example: S1200V3RP, R1000RP) Server Chassis: (Example P4000M. tried? (Yes/No): Processor information: Type Processor 1 Processor 2 Speed sSpec Thermal Solution Intel® Server System R1000RP Service Guide 155
  • Intel S1200RP | Service Guide - Page 168
    /Use Manufacturer Model Firmware Storage Devices (Example: SCSI, SATA, SAS, USB, Tape, and so on): Manufacturer Model Type Size Firmware In Hot Swap Bay? 156 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 169
    RAID driver been tried? (Yes/No): RAID volumes configuration (disks & RAID level): RAID volume use (Boot device/Data Volume): Is BBU (Battery Backup Unit) installed? (Yes/No): BBU part number: Detailed description of issue: Troubleshooting tried: Intel® Server System R1000RP Service Guide 157
  • Intel S1200RP | Service Guide - Page 170
    Appendix E: Intel® Server Issue Report Form Steps to replicate the issue: 158 Intel® Server System R1000RP Service Guide
  • Intel S1200RP | Service Guide - Page 171
    , please provide a brief description below. Have you returned systems or components to your place of purchase because of this issue? If yes, please provide a brief description below. *All other brands and names are property of their respective owners. Intel® Server System R1000RP Service Guide 159
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Intel
®
Server System R1000RP Family
Service Guide
A Guide for Technically Qualified Assemblers of Intel
®
identified Subassemblies/Products
Order Number: G87275-003