Intel S1200RP Service Guide

Intel S1200RP Manual

Intel S1200RP manual content summary:

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    Intel® Server System P4000RP Family Service Guide A Guide for Technically Qualified Assemblers of Intel® identified Subassemblies/Products Order Number: G89704-001
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    or characteristics of any features or instructions marked "reserved" or "undefined". Intel reserves these for future definition and Intel literature, may be obtained by calling 1-800-548-4725, or go to: http://www.intel.com/design/literature. ii Intel® Server System P4000RP Family Service Guide
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    ® Server Deployment Toolkit DVD y/o en http://www.intel.com/support/motherboards/server/sb/cs-010770.htm. http://www.intel.com/support/motherboards/server/sb/cs-010770.htm 上的 Intel® Server Boards and Server Chassis Safety Information(《Intel Intel® Server System P4000RP Family Service Guide
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    contacts inside the jumper, causing intermittent problems with the function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. iv Intel® Server System P4000RP Family Service Guide
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     Your Intel® Server Board S1200V3RPS can work with Intel® Server Chassis P4304XXFCN. For information about compatible accessories, memory, processors, and third-party hardware and ordering information for Intel products, see: http://www.intel.com/support. Additional Information and Software If you
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    Server Board S1200V3RP Quick Start User Guide  Intel® Server System P4000RP Family Quick Installation User Guide Spares and Configuration Guide Intel® Server Configurator tool http://serverconfigurator.intel.com/sct_app.aspx#/SctMain Power Budget Tool Intel® Server Management Software For firmware
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    Safety Information...iii Preface ...v 1 Server System Features 1 Intel® Server System P4308RPLSHDR View 1 Hot Swap Hard Drive Bay and Front Panel Options 2 Front Control Panel ...2 Back Panel...3 Server Board Components...4 Intel® Light-Guided Diagnostics ...5 System Jumpers ...8 Hot-Swap
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    Controller Configuration 74 PCI Configuration ...77 NIC Configuration...79 Serial Port Configuration...87 USB Configuration ...89 System Acoustic and Performance Configuration 93 Security Screen (Tab) ...95 Server Management Screen (Tab 99 viii Intel® Server System P4000RP Family Service Guide
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    of Contents Console Redirection...104 System Information ...107 BMC LAN Configuration ...110 Boot Options Screen (Tab)...119 CDROM Order ...124 D: Getting Help 145 Warranty Information ...145 Appendix E: Intel® Server Issue Report Form 146 Intel® Server System P4000RP Family Service Guide ix
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    Hard Drive Bay ...2 Figure 3. Front Control Panel...2 Figure 4. Back Panel ...3 Figure 5. Server Board Connector and Component Locations (S1200V3RPL and S1200V3RPS)..... 4 Figure 6. Intel® Light-Guided Diagnostic LEDs - Server Board 5 Figure 7. Configuration Jumpers ...8 Figure 8. 8 x 3.5 backplane
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    the New Front Panel Board 52 Figure 82. Removing the Alternate Serial Port Knockout 53 Figure 83. Installing the Alternate Serial Port Knockout 53 Figure 84. Main Screen...58 Figure 85. Advanced Screen...61 Figure 86. Processor Configuration Screen 64 Figure 87. Memory Configuration Screen 72
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    107. Boot Manager Screen ...131 Figure 108. Error Manager Screen ...132 Figure 109. Save & Exit Screen ...133 Figure 110. Diagnostic LED Placement Diagram 141 xii Intel® Server System P4000RP Family Service Guide
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    State Definitions 6 Table 3. BMC Boot/Reset Status LED Indicators 7 Table 4. Server Board Jumpers ...9 Table 5. BIOS Setup: Keyboard Command Bar 54 Table 6. Screen Map ...56 Table 7. AC Example 141 Table 13. POST Progress Code Decoder 142 Intel® Server System P4000RP Family Service Guide xiii
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    * Cable Lock Mounting Hole H Padlock Loop I Alternate RMM4 Knockout J Front Control Panel K 5.25" Peripheral Bays L Active Heatsink M 8 x 3.5" Hot-swap HDD Cage N Server Board O System Fan Figure 1. Intel® Server System P4308RPLSHDR View Intel® Server System P4000RP Family Service Guide 1
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    in the Front Control Panel: A USB Connectors E System Reset Button B ID Button with ID LED Integrated F System Status LED C NMI Button G System Power Button with Power LED D NIC LED H HDD Activity LED Figure 3. Front Control Panel 2 Intel® Server System P4000RP Family Service Guide
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    ) B Power Connectors G Padlock Loop C IO Connectors H Kensington* Cable Lock Mounting Hole D RMM4 NIC Port (Optional) I Serial-B Port (Optional) E Add in PCI-e card slots Figure 4. Back Panel Intel® Server System P4000RP Family Service Guide 3
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    Server System Features Server Board Components This section helps you identify the components and connectors on the Intel® Server Board S1200V3RPL. Figure 5. Server Board Connector and Component Locations (S1200V3RPL and S1200V3RPS) 4 Intel® Server System P4000RP Family Service Guide
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    Server System Features Intel® Light-Guided Diagnostics The following figure shows the locations of Diagnostic LEDs on Intel® Server Board S1200V3RPL: Figure 6. Intel® Light-Guided Diagnostic LEDs - Server Board Intel® Server System P4000RP Family Service Guide 5
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    memory error has occurred in memory Mirroring Mode, causing Loss of Redundancy. Correctable memory error threshold has been reached for a failing DDR3 DIMM when the system is operating in fully redundant RAS Mirroring Mode. Battery failure. 6 Intel® Server System P4000RP Family Service Guide
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    will occur after: a BMC FW update, upon receiving a BMC cold reset command, and upon a BMC watchdog initiated reset. The following table defines the LED states during the BMC Boot/Reset process. Table 3. BMC Boot/Reset Status LED Indicators Intel® Server System P4000RP Family Service Guide 7
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    manageability functionality is up and running. Fault/Status LEDs operate as per usual. System Jumpers The following figure shows the locations of System Jumpers on Intel® Server Board S1200V3RPL. Figure 7. Configuration Jumpers 8 Intel® Server System P4000RP Family Service Guide
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    Packages (SUP) posted to Intel's website: http://www.intel.com/support/. Table 4. Server Board Jumpers Jumper Name J3K6: BMC Force Update J2K8: BIOS Recovery J2K6: BIOS Default J3K2: ME Force Update J2K9: Password Clear Pins System Results 1-2 BMC Firmware Force Update Mode - Disabled (Default
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    USB Media Redirection allowing USB devices attached to the remote system to be used on the managed server. For instructions on installing the Intel® Remote Management Module 4, see Installing and Removing the Intel® Remote Management Module 4. 10 Intel® Server System P4000RP Family Service Guide
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    beginning of this manual. NOTE Whenever you service the system, you must first power down the server and unplug all front, top, and bottom assume the reader is facing the front of the chassis as it would be positioned for normal operation. Intel® Server System P4000RP Family Service Guide
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    Power Cable E Front Panel Cable and USB Cable F ODD Data Cable G SATA/SAS Cable and SGPIO Cable H PS AUX Cable I HSBP_I2C Cable J PCI Zone System FAN K REAR FAN Figure 10. Cable connections for Intel® Server System P4308RPLSHDR 12 Intel® Server System P4000RP Family Service Guide
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    devices connected to the server. Turn off the server. 3. Disconnect the AC power cord. 4. Remove the screws (see letter A). 5. Slide the side cover back (see letter B) and lift the cover outward to remove it. Figure 11. Removing the Side Cover Intel® Server System P4000RP Family Service Guide 13
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    Installing the Side Cover Removing and Installing the Front Bezel Removing the Front Bezel NOTE For a rack configuration or chassis on its side, position the chassis for fixed HDD configuration, the other type is for Hot-swap HDD configuration. 14 Intel® Server System P4000RP Family Service Guide
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    the Front Bezel 1. Fit the right edge of the bezel assembly against the right side of the chassis. 2. Engage the plastic bezel hooks (see letter A) into the raised metal slots at the chassis edge. 3. Rotate the bezel assembly toward the chassis. Intel® Server System P4000RP Family Service Guide 15
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    diagonal manner using the following procedure: 1. Disconnect cable from the server board (see letter A). 2. Plug out the snaps from the server board in the numerical order as shown (see letter B). 3. Lift the heatsink straight up (see letter C). 16 Intel® Server System P4000RP Family Service Guide
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    server board if you install a processor that is inappropriate for your server. For a web link to the list of compatible processor(s), see Additional Information and Software 2. ESD and handling processors Processor - Open the Socket Lever Intel® Server System P4000RP Family Service Guide 17
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    if installed improperly. Processor must align correctly with the socket opening before installation. DO NOT DROP processor into socket! 4. Carefully lower the load plate over the processor. Figure 19. Installing Processor - Close the Load Plate 18 Intel® Server System P4000RP Family Service Guide
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    the notch in the load plate. Make sure the lever is securely latched (see letter B). Figure 21. Installing Processor - Latch the Locking Lever 7. Carefully lift the cover straight up as shown. Figure 22. Installing Processor - Remove the Cover Intel® Server System P4000RP Family Service Guide 19
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    through holes in server board (see letter B). 2) Press downward on top of cap (see letter C). 3) Fastener snaps into final position (see letter D). 3. Plug the fan cable into the CPU fan header. Figure 23. Installing Processor Heatsink Installing and Removing Memory Installing Memory 1. Locate the
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    Server Utilities Figure 24. Installing Memory Removing Memory 1. Locate the DIMM sockets. Gently spread the retaining clips at each end of the socket. the green button and opening the lever (see letter A). Slide the carrier out (see letter B). Intel® Server System P4000RP Family Service Guide 21
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    Server Utilities Figure 25. Installing Hard Disk Drive - Removing 3.5" HDD carrier 2. Remove the four screws securing the HDD Install the HDD interface bracket from top. 3) Secure the bracket with three screws as shown (see letter d2). 22 Intel® Server System P4000RP Family Service Guide
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    the AC power cable. 3. Remove the chassis cover. For instructions, see "Removing the System Side Cover". 4. Remove the airduct by gently lifting the airduct out of chassis. 5. Remove the PCI slot shield from the chassis rear end (see letter A). Intel® Server System P4000RP Family Service Guide 23
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    Server Utilities Figure 30. Remove PCI slot shield 6. Open the PCI card retainer (see letter B). Figure 31. Open PCI card retainer 7. Align the PCI card and insert into place (see letter C). 8. Close the PCI card retainer (see letter D). 24 Intel® Server System P4000RP Family Service Guide
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    or wall outlet. To maintain proper system cooling, a filler panel must be installed if you do not install a device at this location. Installing an Optical Drive 1. Remove the O filler (see letter A). Figure 33. Remove the Optical Drive filler Intel® Server System P4000RP Family Service Guide 25
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    Server Utilities 2. Get the two optical drive rails from chassis side (see letter B) and affix them to both optical drive letter C). Figure 35. Remove an Optical Drive 4. Install the optical drive filler. Figure 36. Install optical drive filler 26 Intel® Server System P4000RP Family Service Guide
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    orientation and press down to install. Figure 37. Installing the Intel® ESRTII RAID SATA Key Removing the Intel® ESRTII RAID SATA Key Pull up the key to remove it from the mother board. Figure 38. Removing the Intel® ESRTII RAID SATA Key Intel® Server System P4000RP Family Service Guide 27
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    B). 3. Connect the cable to the module (see letter C). 4. Secure the module to the chassis with the two screws (see letter D). 5. Connect the cable to the server board connector (see letter E). 28 Intel® Server System P4000RP Family Service Guide
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    Server Utilities Figure 40. Installing the Intel® RMM4 NIC Removing the Intel® RMM4 Lite Pull up the RMM4 Lite module to remove it from the mother board. Figure 41. Removing the Intel® RMM4 Lite Intel® Server System P4000RP Family Service Guide 29
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    on the server board (see letter A). 2. Loosen the screws on the rear panel of the chassis (see letter B). 3. Remove the Intel® RMM4 NIC out and disconnect the other end of the cable (see letter C). Figure 42. Removing the Intel® RMM4 NIC Installing and Removing the Intel® RAID Smart Battery
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    manual. 2. Power down the server and unplug all peripheral devices and the AC power cable. 3. Remove the chassis cover. For instructions, see Removing the System Side Cover. 4. Disconnect all internal power cables from chassis components and server board. Intel® Server System P4000RP Family Service
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    power cables to other chassis components as appropriate. 3. Install the chassis cover. For instructions, see "Installing the System Side Cover". 4. Plug all peripheral devices and the AC power cable into the server. 5. Power up the server. 32 Intel® Server System P4000RP Family Service Guide
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    filler panel from chassis. Figure 47. Removing Power Supply Filler Panel 3. Insert the power supply module into the power supply cage and push all the way until it clicks into place. Figure 48. Installing Additional Hot-swap Power Supply Module Intel® Server System P4000RP Family Service Guide 33
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    Power down the server and unplug all peripheral devices and the AC power cable. 3. Remove the chassis cover. For instructions, see Removing the System Side Cover. 4. Disconnect all internal power cables from chassis components and server board. 34 Intel® Server System P4000RP Family Service Guide
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    . Figure 51. Removing Hot-swap Power Supply Module from Chassis 6. Loosen screws securing the bracket with power distribution board to the chassis (see letter A and B). Figure 52. Loosening the Bracket with Power Distribution Board from Chassis Intel® Server System P4000RP Family Service Guide 35
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    the Bracket with Power Distribution Board from Chassis 8. Loosen screws securing the power distribution board to the bracket, and then remove it from the bracket (see letter D). Figure 54. Removing the Power Distribution Board from Bracket 36 Intel® Server System P4000RP Family Service Guide
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    (see letter E) and secure the new power distribution board to the bracket using the same screws (see letter F). Figure 55. Sliding the New Power Distribution Board in Bracket Figure 56. Securing the New Power Distribution Board in Bracket Intel® Server System P4000RP Family Service Guide 37
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    Server Utilities 10. Slide the bracket with the new power distribution board all the way into the power supply cage (see letter G). Figure 57. Sliding the the screws (see letter I and J). Figure 58. Securing the Bracket into Power Supply Cage 38 Intel® Server System P4000RP Family Service Guide
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    Board Removing the Server Board 1. Disconnect all cables from the server board. 2. Remove the eight screws from the server board (see letter A). 3. Lift the server board from the server system (see letter B). Figure 60. Removing the Server Board Intel® Server System P4000RP Family Service Guide
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    cable. 3. Remove the chassis cover. For instructions, see Removing the System Side Cover. 4. Locate the rivet on the fan assembly. Remove the screw from inside of the chassis and then take the fan out. Figure 62. Remove the fan from the chassis 40 Intel® Server System P4000RP Family Service Guide
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    . For instructions, see Removing the System Side Cover. 4. Hold the rear vent cover and the fan in alignment, insert the sleeves of the nylon rivet into the rivet holes, push the nylon rivet-pins into the sleeves. Figure 64. Assemble the fan Intel® Server System P4000RP Family Service Guide 41
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    cable. 3. Remove the chassis cover. For instructions, see Removing the System Side Cover. 4. Remove the front bezel if it is installed. For instructions, see "Removing the Front Bezel". 5. Disconnect the power and data cables to the backplane. 42 Intel® Server System P4000RP Family Service Guide
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    is installed. For instructions, see "Removing the Front Bezel". 5. Install the 8x3.5" Hot-Swap Hard Drive Cage. 1) Slide the 8x3.5" Hot-Swap Drive Cage into the slot (see letter A). 2) Secure the Hard Drive Cage with the Screws (see letter B). Intel® Server System P4000RP Family Service Guide 43
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    RAID controller card for instructions on connecting backplane cables to your server board or RAID controller card. 1) Connect an I2C_IN cable (letter A). 2) Connect data cables (letter B). 3) Connect power cable (letter C). Figure 68. 8x3.5" Hot Swap Backplane Cable Connections 7. Install the front
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    Hard drives cage. For instructions, see "Removing 8x3.5" Hot- swap Hard Drive Cage". 6. Attach the backplane to the back side of the hot-swap drive cage, and make sure the hooks on the cage are inserted in the backplane holes (see letter A). Intel® Server System P4000RP Family Service Guide 45
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    the Chassis Feet Removing the Chassis Feet 1. Observe the safety and ESD precautions at the beginning of this manual. 2. Power down the server and unplug all peripheral devices and the AC power cable. 3. Lay the chassis down on its right side. 46 Intel® Server System P4000RP Family Service Guide
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    Chassis Feet 1. Observe the safety and ESD precautions at the beginning of this manual. 2. Power down the server and unplug all peripheral devices and the AC power cable. 3. Lay the and the AC power cable to the server. Power up the server. Intel® Server System P4000RP Family Service Guide 47
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    Disconnecting the Cables from the Server Board 7. Loosen the front panel cable and USB cable from the wire clip on chassis 8. Press the latch at the sides of the front panel (see letter A) and carefully slide the front panel out (see letter B). 48 Intel® Server System P4000RP Family Service Guide
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    from Front Panel Board 10. Slide the front panel tray out. Installing the Front Panel Tray 1. Observe the safety and ESD precautions at the beginning of this manual. 2. Power down the server and unplug all peripheral devices and the AC power cable. 3. Remove the chassis cover. For instructions, see
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    panel cable and the chassis intrusion cable (see Letter A) to the front panel board. Figure 76. Connecting the Cables to the Front Panel Board 7. Slide the front panel tray in chassis. Figure 77. Installing the Front Panel Tray in Chassis 50 Intel® Server System P4000RP Family Service Guide
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    front panel tray if it is installed. For instructions, see"Removing the Front Panel Tray". 6. Loosen the screw (see letter A) securing the front panel board and remove the front panel board (see letter B). Figure 79. Removing the Front Panel Board Intel® Server System P4000RP Family Service Guide
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    Port 1. Observe the safety and ESD precautions at the beginning of this manual. 2. Power down the server and unplug all peripheral devices and the AC power cable. 3. Remove the chassis cover. For instructions, see Removing the System Side Cover. 52 Intel® Server System P4000RP Family Service Guide
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    . Figure 82. Removing the Alternate Serial Port Knockout 5. Install the serial port on the rear panel of the chassis. And connect the cable to the Serial B Connector on your motherboard. Figure 83. Installing the Alternate Serial Port Knockout Intel® Server System P4000RP Family Service Guide 53
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    which is used to change server configuration defaults. You can run BIOS Setup with or without an operating system being present. Starting Setup To enter the BIOS Setup using a keyboard (or emulated keyboard), press the function key during boot time when the OEM or Intel Logo Screen or the POST
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    and become available by scrolling to the left or right of the current selections displayed. BIOS Setup Utility Screens The following sections describe the screens available in the BIOS Setup utility for the configuration of the server platform. Intel® Server System P4000RP Family Service Guide 55
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    the actual text and values are displayed on the BIOS Setup screens.  In the Option Values entries, is replaced by the actual value for "Total Memory".  Information enclosed Processor Configuration 3rd Level Screens 56 Intel® Server System P4000RP Family Service Guide
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    Network Stack Console Redirection System Information BMC LAN Configuration CDROM Order Hard Disk Order Floppy Order Network Device Order BEV Device Order Add EFI Boot Option Delete EFI Boot Option Intel® Server System P4000RP Family Service Guide Server Utilities 3rd Level Screens NIC
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    the default mode. Back to [Main Screen] - [Screen Map] 2. Platform ID Option Values: < Platform ID> Help Text: Comments: Information only. Displays the Platform ID (Board ID) for the board on which the BIOS is executing POST. 58 Intel® Server System P4000RP Family Service Guide
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    : Information only. The time and date displayed are taken from the timestamp segment of the BIOS ID String. Back to [Main Screen] - [Screen Map] 6. Total Memory Option Values: Help Text: Intel® Server System P4000RP Family Service Guide 59
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    be edited to change the system date. When the System Date is reset by the "BIOS Defaults" jumper, BIOS Recovery Flash Update, or other method, the date will be the earliest date in the allowed range - the current system time of day, in 24- 60 Intel® Server System P4000RP Family Service Guide
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    Acoustic and Performance Configuration ► Network Stack Boot Manager Figure 85. Advanced Screen Screen Field Descriptions: 1. Processor Configuration Option Values: Help Text: View/Configure processor information and settings. Intel® Server System P4000RP Family Service Guide 61
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    : Help Text: View/Configure USB information and settings. Comments: Selection only. Select this line and press the key to go to the USB Configuration group of configuration settings. Back to [Advanced Screen] - [Screen Map] 62 Intel® Server System P4000RP Family Service Guide
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    to another screen, press the key to return to the Advanced screen, then select the desired screen. The Processor Configuration screen will display different fields for single-socket, 2- socket and 4socket boards shown as below Figures. Intel® Server System P4000RP Family Service Guide 63
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    Server Utilities Advanced Processor Configuration Processor Socket Processor ID Processor Frequency Microcode Revision L1 Cache RAM L2 Cache RAM L3 Cache RAM Processor Version CPU Core Ratio Show CPU Core Ratio Intel(R) Turbo Boost Technology Enhanced Intel SpeedStep(R) Tech Processor C3 Processor
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    Since L3 cache is shared between all cores in a processor package, this is shown as the total amount of L3 cache per processor package. Back to [Advanced Screen] - [Screen Map] 7. Processor Version Option Values: Intel® Server System P4000RP Family Service Guide 65
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    average power consumption and decreased average heat production. Contact your OS vendor regarding OS support of this feature. Comments: When Disabled, the processor setting reverts to running at Maximum TDP Core Frequency (rated frequency). 66 Intel® Server System P4000RP Family Service Guide
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    installed in the system support Intel® Hyper-Threading Technology. Back to [Advanced Screen] - [Screen Map] 15. Active Processor Cores Option Values: All 1 2 3 4 5 6 7 Help Text: Number of cores to enable in each processor package. Intel® Server System P4000RP Family Service Guide 67
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    : This option is only visible if all processors installed in the system support Intel® VT-d. The software configuration installed on the system must support this feature in order for it to be enabled. Back to [Advanced Screen] - [Screen Map] 68 Intel® Server System P4000RP Family Service Guide
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    DMA Support Option Values: Enabled Disabled Help Text: Enable/Disable Intel (R) VT-d Pass-through DMA support. For some processors, this memory will be poisoned. If disabled (default), will be in Legacy Mode - No data poisoning support available. Intel® Server System P4000RP Family Service Guide
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    Cache and Memory Channel use but disabling it may improve performance for some processing loads and on certain benchmarks. Back to [Advanced Screen] - [Screen Map] 26. DCU Instruction Prefetcher Option Values: Enabled Disabled Help Text: 70 Intel® Server System P4000RP Family Service Guide
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    Memory Configuration settings where appropriate. To access this screen from the Main screen, select Advanced > Memory Configuration. To move to another screen, press the key to return to the Advanced screen, then select the desired screen. Intel® Server System P4000RP Family Service Guide
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    available to the OS in The Effective Memory is the Total Physical Memory minus the sum of all memory reserved for internal usage, RAS redundancy and SMRAM. Note: Some server operating systems do not display the total physical memory installed. 72 Intel® Server System P4000RP Family Service Guide
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    memory is The supported memory speeds are 1066 MT/s, 1333 MT/s, and 1600 MT/s. The actual memory speed capability depends on the memory configuration. Back to [Memory Configuration Screen] - [Advanced Screen] - [Screen Map] 4. Memory run. Intel® Server System P4000RP Family Service Guide 73
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    S1200V3RP boards can have DIMMs A1, A2 to B1, B2 Back to [Memory Configuration Screen] - [Advanced Screen] - [Screen Map] Mass Storage Controller Configuration The Mass Storage Configuration screen allows the user to configure the Mass Storage controllers that are integrated into the server board
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    Native SATA support using native SATA drivers included with the vast majority of current OSes. AHCI enables the Advanced Host Controller Interface, which provides Enhanced SATA functionality plus possible additional functionality (Native Intel® Server System P4000RP Family Service Guide 75
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    , which helps in identifying drivers, support, documentation, and so on. Back to [Mass Storage Controller Configuration Screen] - Back to [Screen Map] 4. SATA Port (For Port numbers 0-6) Option Values: Not Installed 76 Intel® Server System P4000RP Family Service Guide
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    Auto/1G/2G/4G/8G/16G/32G/64G/128G/256G/512G/ 1024G Enabled / Disabled Enabled / Disabled PCI Add-on Card/ Onboard video/Intergate Graphics ► NIC Configuration ► PCIe Port Oprom Contorl Figure 89. PCI Configuration Screen Intel® Server System P4000RP Family Service Guide 77
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    Server Utilities Screen Field Descriptions: 1. Maximize Memory below 4GB Option Values: Enabled Disabled Help Text: BIOS maximizes memory usage below 4GB for an OS without PAE support, depending on the system configuration. Only enable for an OS without PAE support. Comments: When this
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    are boards which can have two IO Modules installed. To determine what type of NIC is installed on a specific board, or what kinds of IO Modules can be supported on which boards, refer to the Technical Product Specification for the board in question. Intel® Server System P4000RP Family Service Guide
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    is booted, all NIC Configuration entries which are specific to cannot be disabled by BIOS. InfiniBand controllers which appear as Onboard supports the Intel® 82599 NIC. When it is enabled, the iSCSI OPROM and the 10 GbE PXE OPROM must be disabled. 80 Intel® Server System P4000RP Family Service Guide
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    Conversely, if all ports for a given controller are disabled, the controller itself will appear as disabled. Advanced NIC Configuration Wake on LAN (PME) PXE 1GbE Enabled / Disabled Enabled / Disabled Enabled / Disabled Enabled / Disabled Intel® Server System P4000RP Family Service Guide 81
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    WOL function enabled. Back to [NIC Configuration Screen] - [NIC Configuration Screen] - [Advanced Screen] - [Screen Map] 2. PXE 1GbE Option ROM Option Values: Enabled Disabled Help Text: Enable/Disable Onboard/IOM NIC PXE Option ROM Load. 82 Intel® Server System P4000RP Family Service Guide
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    Module NIC. Back to [NIC Configuration Screen] - [NIC Configuration Screen] - [Advanced Screen] - controllers capable of FCoE support. At the present time, only the Intel® 82599 10 Gigabit SFP+ NIC supports FCoE for this family of server boards Intel® Server System P4000RP Family Service Guide 83
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    an InfiniBand controller Option ROM board. Back to [NIC Configuration Screen] - [NIC Configuration Screen] - [Advanced Screen] - [Screen Map] 8. IO Module 1 Type 9. IO Module 2 Type Option Values: One of these strings: 84 Intel® Server System P4000RP Family Service Guide
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    board. Back to [NIC Configuration Screen] - [NIC Configuration Screen] - [Advanced Screen] - [Screen Map] 12. NIC2 InfiniBand Option ROM 13. IOM1 InfiniBand Option ROM 14. IOM2 InfiniBand Option ROM Option Values: Enabled Disabled Help Text: Intel® Server System P4000RP Family Service Guide
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    for 1 GbE or 10 GbE changes from Disabled to Enabled, then the Port PXE Boot option becomes Enabled for all ports of that speed 86 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 100
    is to enable Serial Console Redirection and Serial Over LAN (SOL) capabilities. Either port can be used for Serial Console Redirection but SOL is only supported on Serial A. Intel® Server System P4000RP Family Service Guide 87
  • Intel S1200RP | Service Guide - Page 101
    . This field should not appear when Serial A port enable/disable does not appear. Back to [Serial Port Configuration Screen] - Back to [Screen Map] 3. IRQ Option Values: 3 4 Help Text: Select Serial port A interrupt request (IRQ) line. 88 Intel® Server System P4000RP Family Service Guide
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    may be specified. For USB Flash Memory devices in particular, there are some restrictions:  A USB Key formatted as a CDROM drive will be recognized as an HDD.  A USB Key formatted without a Partition Table will be forced to FDD emulation. Intel® Server System P4000RP Family Service Guide 89
  • Intel S1200RP | Service Guide - Page 103
    devices. Advanced USB Configuration Detected USB Devices USB Controller Legacy USB Support XHCI Pre-Boot Driver XHCI Hand-off to [USB Configuration Screen] - Back to [Screen Map] 2. USB Controller 90 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 104
    be claimed by XHCI driver Comments: If the USB controller setting is Disabled, this field is grayed out and inactive. Back to [USB Configuration Screen] - Back to [Screen Map] 6. EHCI Hand-off Option Values: Help Text: Enabled Disabled Intel® Server System P4000RP Family Service Guide 91
  • Intel S1200RP | Service Guide - Page 105
    to be ready, if needed. Comments: inactive. If the USB controller setting is Disabled, this field is grayed out and Back to [USB Configuration Screen] - Back to [Screen Map] 10. Mass Storage Devices: Option Values: Auto Floppy Forced FDD 92 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 106
    Performance Configuration Set Throttling Mode Altitude Set Fan Profile Fan PWM Offset Quiet Fan Idle memory, to control fans and DRAM power as needed to control DIMM temperatures. [Auto] - Auto Throttling Mode[CLTM] - Closed Loop Thermal Management. Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 107
    the acoustic performance but throttling memory may impact system performance. Back to [System Acoustic and Performance Configuration] - Back to [Screen Map] 4. Fan PWM Offset Option Values: Help Text: [Entry Field 0 - 100, 0 is default] 94 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 108
    to lock out the front panel buttons so they cannot be used. This screen also allows the user to enable and activate the Trusted Platform Module (TPM) security settings on those boards that support TPM. Note that it is necessary to activate the TPM in order be able to enable Intel® Trusted Execution
  • Intel S1200RP | Service Guide - Page 109
    Values: [Entry Field - 0-14 characters] Help Text: Administrator password is used if Power On Password is enabled and to control change access in BIOS Setup. Length is 1-14 characters. Case sensitive alphabetic, numeric and special characters 96 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 110
    password (see above). Back to [Security Screen] - Back to [Screen Map] 5. Power On Password Option Values: Enabled Disabled Help Text: Enable Power On Password support. If enabled, password entry is required in order to boot the system. Intel® Server System P4000RP Family Service Guide 97
  • Intel S1200RP | Service Guide - Page 111
    on the system's front panel. If [Enabled] is selected, power off and reset must be controlled using a system on boards equipped with a TPM. Back to [Security Screen] - Back to [Screen Map] 8. TPM Administrative Control Option Values boot. 98 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 112
    boards equipped with a TPM. Back to [Security Screen] - Back to [Screen Map] Server Management Screen (Tab) The Server Management screen allows the user to configure several server / 15 minutes / 20 minutes Enabled / Disabled Enabled / Disabled Intel® Server System P4000RP Family Service Guide 99
  • Intel S1200RP | Service Guide - Page 113
    controls that the processor has Server Management Screen] - [Screen Map] 4. Resume on AC Power Loss Option Values: Stay Off Last State Power On Help Text: System action to take on AC power loss recovery. [Stay Off] - System stays off. 100 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 114
    means that the BIOS will select on the Front Panel. A Server Management Screen] - [Screen Map] 6. Power Restore Delay Value Option Values: [Entry Field 25 - 300, 25 is default] Help Text: Fixed time period 25-300 seconds for Power Restore Delay. Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 115
    BIOS programs the watchdog timer with the timeout value selected. If the OS does not complete booting before the timer expires, the BMC will reset the system and an error will be logged. Requires OS support or Intel Management Software Support. 102 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 116
    the OS Server Management Software will be able to find the BMC and automatically load the correct IPMI support software for it. If your OS does not support Plug & Play for the BMC, you will not have the correct IPMI driver software loaded. Intel® Server System P4000RP Family Service Guide 103
  • Intel S1200RP | Service Guide - Page 117
    options for this feature. To access this screen from the Main screen, select Server Management > Console Redirection. To move to another screen, press the key to return to the Server Management screen, then select the desired screen. 104 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 118
    also going to be configured, note that SOL is only supported through Serial Port A (with the exception of W2600CR, which only has Serial B so supports SOL on Serial B). [Console Redirection Screen] - [Server Management Screen] - [Screen Map] Intel® Server System P4000RP Family Service Guide 105
  • Intel S1200RP | Service Guide - Page 119
    Console Redirection is set to Disabled, this option will be grayed out and unavailable. Back to [Console Redirection Screen] - [Server Management Screen] - [Screen Map] 5. Legacy OS Redirection Option Values: Enabled Disabled Help Text: 106 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 120
    "aware", this option allows the BIOS to handle redirection. When Console Redirection Server Management > System Information. To move to another screen, press the key to return to the Server Management screen, then select the desired screen. Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 121
    : Help Text: Comments: Information only. Back to [System Information Screen] - [Server Management Screen] - [Screen Map] 4. System Serial Number Option Values: Help Text: 108 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 122
    [System Information Screen] - [Server Management Screen] - [Screen Map] 11. UUID Option Values: Help Text: Comments: Information only. Back to [System Information Screen] - [Server Management Screen] - [Screen Map] Intel® Server System P4000RP Family Service Guide 109
  • Intel S1200RP | Service Guide - Page 123
    Baseboard LAN configuration and the Intel® RMM4 with Dedicated Server Management NIC Module. IP addresses for either IPv4 or IPv6 addressing can be assigned by static IP addresses manually typed in from this screen will be disregarded and lost. 110 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 124
    display/edit] User Configuration User ID Privilege User Status User Name User Password anonymous/root/User3/User4/User5 Callback/ User/Operator/Administrator Disable/Enable [User Name display/edit] Figure 98. BMC LAN Configuration Screen Intel® Server System P4000RP Family Service Guide 111
  • Intel S1200RP | Service Guide - Page 125
    is grayed out and inactive. Back to [BMC LAN Configuration Screen] - [Server Management Screen] - [Screen Map] 4. Gateway IP Option Values: [Entry Field 0.0.0.0, 0.0.0.0 is default] Help Text: View/Edit Gateway IP. Press to edit. 112 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 126
    of 8 hexadecimal 4 digit numbers separated by colons. Comments: This specifies the IPv6 Address for the Baseboard LAN. There is a separate IPv6 Address field for the Intel® RMM4 LAN configuration. Intel® Server System P4000RP Family Service Guide 113
  • Intel S1200RP | Service Guide - Page 127
    for Intel® RMM4 LAN Configuration will not be visible. When an Intel® RMM4 + DMN is installed, the options for Intel® RMM4 LAN Configuration will be visible. When IPv6 is Disabled, the IPv4 configuration fields will be visible and the IPv6 114 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 128
    -only (when Dynamic) or can be edited (when Static). When IPv6 addressing is enabled, this field is grayed out and inactive. Back to [BMC LAN Configuration Screen] - [Server Management Screen] - [Screen Map] Intel® Server System P4000RP Family Service Guide 115
  • Intel S1200RP | Service Guide - Page 129
    setting of IPv6 Source determines whether this field is display-only (when Dynamic or Auto) or can be edited (when Static). Back to [BMC LAN Configuration Screen] - [Server Management Screen] - [Screen Map] 17. Gateway IPv6 116 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 130
    IP/IPv6 Source fields is set to Dynamic, then this BMC DHCP Host Name field will be grayed out and inactive. Back to [BMC LAN Configuration Screen] - [Server Management Screen] - [Screen Map] 20. User ID Option Values: anonymous root User3 Intel® Server System P4000RP Family Service Guide 117
  • Intel S1200RP | Service Guide - Page 131
    be changed. The BMC supports 15 User IDs natively but only the first 5 are supported through this interface. Back to [BMC LAN Configuration Screen] - [Server Management Screen] - [ Password entered will override any previously set password. 118 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 132
    to be used to reboot the system until the boot device configuration has changed (that is, which boot devices are present), or Order and Static Boot Order. The default for Boot Order control is Legacy Boot, with Dynamic Boot Order. If all types Intel® Server System P4000RP Family Service Guide 119
  • Intel S1200RP | Service Guide - Page 133
    timeout value entered will take effect on the next boot. This timeout value is independent of the FRB2 setting for BIOS boot failure protection. The FBR2 countdown will be suspended during the time that the Boot Timeout countdown is active. 120 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 134
    list has no bearing on the presence or order of Boot Devices shown for Boot Manager or the BIOS Boot Menu. Back to [Boot Options Screen] - Back to [Screen Map] 5. CDROM Order Option Map] 7. Floppy Order Option Values: Help Text: Intel® Server System P4000RP Family Service Guide 121
  • Intel S1200RP | Service Guide - Page 135
    Server Utilities Set the order of the legacy devices in this group. Comments: Selection only. Select this line and press the
  • Intel S1200RP | Service Guide - Page 136
    . Use Legacy Video for EFI OS Option Values: Enabled Disabled Help Text: If enabled, the BIOS uses the legacy video ROM instead of the EFI video ROM. Comments: This option appears only Order Option Values: Enabled Disabled Help Text: Intel® Server System P4000RP Family Service Guide 123
  • Intel S1200RP | Service Guide - Page 137
    allows the user to control the order in which BIOS attempts to boot from the CDROM drives installed in the system. This screen is only available when there is at least one CDROM device available in the system configuration Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 138
    control the order in which BIOS attempts to boot from the hard disk drives installed in the system. This screen is only available when there is at least one hard disk device available in the system configuration , then select the desired screen. Intel® Server System P4000RP Family Service Guide 125
  • Intel S1200RP | Service Guide - Page 139
    user to control the order in which BIOS attempts to boot from the Floppy Disk drives installed in the system. This screen is only available when there is at least one Floppy Disk (diskette) device available in the system configuration Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 140
    control the order in which BIOS attempts to boot from the network bootable devices installed in the system. This screen is only available when there is at least one network bootable device available in the system configuration ] - [Screen Map] Intel® Server System P4000RP Family Service Guide 127
  • Intel S1200RP | Service Guide - Page 141
    Server Utilities BEV Device Order The BEV Device Order screen allows the user to control the order in which BIOS attempts to boot from the BEV Devices installed in the system. This screen is only available when there is at least one BEV device available in the system configuration. To access this
  • Intel S1200RP | Service Guide - Page 142
    Server Utilities Add EFI Boot Option Add boot option label Select File system Path for boot option Save Boot Options [Enter the new Boot Option into the Boot Order. Back to [Add EFI Boot Option Screen] - [Boot Options Screen] - [Screen Map] Intel® Server System P4000RP Family Service Guide 129
  • Intel S1200RP | Service Guide - Page 143
    Server Utilities Delete EFI Boot Option The Delete EFI Boot Option screen allows the user to remove an EFI boot option from the boot left arrow keys to traverse the tabs at the top of the Setup screen until the Boot Manager screen is selected. 130 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 144
    : This list is not the system boot option order. Use the Boot Options menu to view and configure the system boot option order. Comments: The EFI Shell will always be present in the list of . Back to [Boot Manager Screen] - [Screen Map] Intel® Server System P4000RP Family Service Guide 131
  • Intel S1200RP | Service Guide - Page 145
    Error Code> Help Text: Comments: This is a POST Error Code - a BIOS-originated error that occurred during POST initialization. Back to [Error Manager Screen] - [Screen Screen] - [Screen Map] 4. DESCRIPTION Option Values: 132 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 146
    save or discard the configuration changes made on other Setup screens. It also allows the user to restore the BIOS settings to the factory *" appears in Setup in the context of Mass Storage RAID options. Error Manager Save & Exit Save Changes and Intel® Server System P4000RP Family Service Guide 133
  • Intel S1200RP | Service Guide - Page 147
    Selection only. Select this line and press the key to save any pending changes in BIOS settings. If there have been no changes made in the settings, Also, the user should be : Discard Changes made so far to any of the setup options. 134 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 148
    and then using this operation to save them as "User Default Values", that version of BIOS settings can be restored at any time by using the following "Load User Default Values" 7. Load User Default Values Option Values: Help Text: Intel® Server System P4000RP Family Service Guide 135
  • Intel S1200RP | Service Guide - Page 149
    for all BIOS parameters, previously established by doing a "Save User Defaults" action (see above). There will be a confirmation popup to verify that the user really intended to take this action. Back to [Save & Exit Screen] - [Screen Map] 136 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 150
    12V1 and 12V2 shall not exceed 318W. 4. Maximum combined power on 3.3V and 5V shall not exceed 80W. 5. Peak power and current loading shall be supported for a minimum of 12 seconds. Unit A A A A A A Intel® Server System P4000RP Family Service Guide 137
  • Intel S1200RP | Service Guide - Page 151
    in height 24 inches (40 lbs to < 80 lbs) Vibration, unpackaged ESD 5 Hz to 500 Hz, 2.20 g RMS random +/-15 KV except I/O port +/- 8 KV per Intel® Environmental Test Specification 138 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 152
    different system configuration or different chassis. Intel Corporation cannot be held responsible, if components fail or the server board does not operate correctly when used outside any of its published operating or non-operating limits. Intel® Server System P4000RP Family Service Guide 139
  • Intel S1200RP | Service Guide - Page 153
    Regulatory and Compliance Information Please refer to the Intel® Server Products Regulatory and Safety document for the product regulatory compliance reference. The document can be downloaded from http://www.intel.com/p/en_US/support/server/. 140 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 154
    As each configuration routine is started, the BIOS displays the POST code to the POST Code Diagnostic LEDs on the back edge of the server board. To assist in troubleshooting a 3 2 LSB LED #2 LED #1 LED #0 4h 2h 1h ON OFF OFF 1 0 0 Intel® Server System P4000RP Family Service Guide 141
  • Intel S1200RP | Service Guide - Page 155
    1 1 CPU PEIM (Cache Init) 34h 0 0 1 1 0 1 0 0 CPU PEIM (BSP Select) 35h 0 0 1 1 0 1 0 1 CPU PEIM (AP Init) 36h 0 0 1 1 0 1 1 0 CPU PEIM (CPU SMM Init) 4Fh 0 1 0 0 1 1 1 1 Dxe IPL started DXE Phase 60h 0 1 1 0 0 0 0 0 DXE Core started 142 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 156
    0 1 0 SB RUN Init 63h 0 1 1 0 0 0 1 1 Dxe CPU Init 68h 0 1 1 0 1 0 0 0 DXE PCI Host Bridge Init 69h BDS Started 91h 1 0 0 1 0 0 0 1 DXE BDS connect drivers 92h 1 0 0 1 0 0 1 0 DXE PCI Bus begin 93h A6h 1 0 1 0 0 1 1 0 DXE SCSI reset Intel® Server System P4000RP Family Service Guide 143
  • Intel S1200RP | Service Guide - Page 157
    1 0 1 1 0 DXE NVRAM cleanup B7h 1 0 1 1 0 1 1 1 DXE Configuration Reset 00h 0 0 0 0 0 0 0 0 INT19 S3 Resume E0h 1 1 0 1 1 0 0 1 1 S3 Resume PEIM (S3 OS wake) BIOS Recovery F0h 1 1 1 1 0 0 0 0 PEIM which 0 Recovery PEIM (Capsule loaded) 144 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 158
    and most complete technical support information on all Intel® Enterprise Server and Storage Platforms. Information available at the support site includes:  Latest BIOS, firmware, drivers and utilities.  Product documentation, installation and quick start guides.  Full product specifications
  • Intel S1200RP | Service Guide - Page 159
    . Customer Contact Information: Customer Support Case#: Intel® Server Board or System: (Example: S1200V3RP, P4000RP) Server Chassis: (Example, P4000S. If third-party chassis used, indicate make and model.) Base Board Information: (Some information maybe found by accessing BIOS and going through the
  • Intel S1200RP | Service Guide - Page 160
    Expansion Cards, PCI-Express* Adapters, RAID Controllers, SCSI Controllers, and so on): Type Slot Manufacturer Model Firmware Other third party hardware (Example: KVM, Chassis, and so on): Description/Use Manufacturer Model Firmware Intel® Server System P4000RP Family Service Guide 147
  • Intel S1200RP | Service Guide - Page 161
    : Has the latest RAID driver been tried? (Yes/No): RAID volumes configuration (disks & RAID level): RAID volume use (Boot device/Data Volume): Is BBU (Battery Backup Unit) installed? (Yes/No): BBU part number: Detailed description of issue: 148 Intel® Server System P4000RP Family Service Guide
  • Intel S1200RP | Service Guide - Page 162
    Troubleshooting tried: Appendix E: Intel® Server Issue Report Form Steps to replicate the issue: Intel® Server System P4000RP Family Service Guide 149
  • Intel S1200RP | Service Guide - Page 163
    Appendix E: Intel® Server Issue Report Form Issue impact statements: Do you have any potential Intel® system, or component purchases that this issue is holding up? If yes, . *All other brands and names are property of their respective owners. 150 Intel® Server System P4000RP Family Service Guide
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Intel
®
Server System P4000RP Family
Service Guide
A Guide for Technically Qualified Assemblers of Intel
®
identified
Subassemblies/Products
Order Number: G89704-001