Intel S5000PAL User Guide

Intel S5000PAL - Server Board Motherboard Manual

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  • Intel S5000PAL | User Guide - Page 1
    Intel® Server Board S5000PAL User's Guide A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/ Products Intel Order Number D31968-004
  • Intel S5000PAL | User Guide - Page 2
    injury or death may occur. Intel may make changes to specifications and product descriptions at any time, without notice. Intel server boards contain a number of high-density VLSI and power delivery components that need adequate airflow for cooling. Intel's own chassis are designed and tested to
  • Intel S5000PAL | User Guide - Page 3
    in this document before performing any of the instructions. See also Intel Server Boards and Server Chassis Safety Information on the Intel® Server Deployment Toolkit 2.0 CD and/or at http://support.intel.com/support/motherboards/server/sb/cs-010770.htm. Wichtige Sicherheitshinweise Lesen Sie
  • Intel S5000PAL | User Guide - Page 4
    http://support.intel.com/support/motherboards/server/sb/CS-010770.htm 上的 Intel Server Boards and Server Chassis Safety Information（《Intel iv Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 5
    the contacts inside the jumper, causing intermittent problems with the function controlled by that jumper. Take care to grip with, but not squeeze, the pliers or other tool you use to remove a jumper, or you may bend or break the pins on the board. Intel® Server Board S5000PAL User's Guide v
  • Intel S5000PAL | User Guide - Page 6
    vi Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 7
    the board/chassis, a list of accessories or other components you may need, troubleshooting information, and instructions on how to add and replace components on the Intel® Server Board S5000PAL. For the latest version of this manual, see http:// support.intel.com/support/motherboards/server/S5000PAL
  • Intel S5000PAL | User Guide - Page 8
    , RAID controller, operating system. For information about which accessories, memory, processors, and third-party hardware have been tested and can be used with your board, and for ordering information for Intel products, see http://support.intel.com/support/motherboards/server/S5000PAL/ compat.htm
  • Intel S5000PAL | User Guide - Page 9
    Intel® system For drivers For firmware and BIOS updates, or for BIOS recovery For diagnostics test software Spares and Configuration Guide Tested HardwareOperating Systems List Reference Chassis List Supported Processors Tested Memory List Power Budget Tool Intel® System Management Software Driver
  • Intel S5000PAL | User Guide - Page 10
    x Intel® Server Board S5000PAL User's Guide
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    Information and Software viii Chapter 2: Server Board Features 1 Connector and Component Locations 3 Configuration Jumpers ...5 Intel® Light Guided Diagnostics 7 Back Panel Connectors ...8 RAID Support ...9 Hardware Requirements ...10 Processor ...10 Memory ...11 Power Supply ...13 Optional
  • Intel S5000PAL | User Guide - Page 12
    45 Characters Are Distorted or Incorrect 45 System Cooling Fans Do Not Rotate Properly 46 Drive Activity Light Does Not Light 46 CD-ROM Drive or DVD-ROM Drive Activity Light Does Not Light 46 Cannot Connect to a Server 47 Problems with Network 47 xii Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 13
    (Microsoft* Windows* Operating System) ...49 Hard Drive(s) are not Recognized 49 Bootable CD-ROM Disk Is Not Detected 49 LED Information ...50 BIOS POST Beep Codes 50 Appendix D: LED Decoder 53 Appendix E: Intel® Server Issue Report Form 59 Intel® Server Board S5000PAL User's Guide xiii
  • Intel S5000PAL | User Guide - Page 14
    xiv Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 15
    the System 41 Table 7. LED Information ...50 Table 8. POST Error Beep Codes 50 Table 9. Error Beep Codes Generated by Intel® Remote Management Module 51 Table 10. POST Progress Code LED Example 53 Table 11. Diagnostic LED POST Code Decoder 54 Intel® Server Board S5000PAL User's Guide xv
  • Intel S5000PAL | User Guide - Page 16
    xvi Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 17
    List of Figures Figure 1. Intel® Server Board S5000PAL 1 Figure 2. Server Board Connector and Component Locations 4 Figure 3. BIOS Select Jumper 5 Figure 4. Recovery Jumpers ...6 Figure 5. Light Guided Diagnostic LEDs 7 Figure 6. Back Panel Connectors 8 Figure 7. DIMM Configuration Diagram 11
  • Intel S5000PAL | User Guide - Page 18
    xviii Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 19
    briefly describes the main features of the Intel® Server Board S5000PAL. This chapter provides a photograph of the product, a list of the server board features, and diagrams showing the location of important components and connections on the server board. Figure 1. Intel® Server Board S5000PAL
  • Intel S5000PAL | User Guide - Page 20
    Table 2 summarizes the features of the server board. Table 2. Server Board Features Feature Processor Memory Chipset Peripheral Interfaces I/O Controll Video Hard drive LAN Expansion Capabilities Fans Description Support for up to two Dual-Core Intel® Xeon® processors 5000 or 5100 sequence with a
  • Intel S5000PAL | User Guide - Page 21
    Feature Server Management Table 2. Server Board Features Description Intel® System Management Software Connector and Component Locations QQ PP OO NN MM LL KK JJ II HH GG FF EE DD CC BB AA Z A B C D EF GH I Y X W V U TS R J K L M N O P Q TP02071 Intel® Server Board S5000PAL User's Guide 3
  • Intel S5000PAL | User Guide - Page 22
    A. BIOS Bank Select Jumper D. POST Code Diagnostic LEDs G. System Identification LED Blue J. Serial B Configuration Jumper M. DIMM Sockets P. Processor 2 Socket S. Processor Fan 2 Header B. Intel® 6321ESB IO Controller Hub E. Intel® Adaptive Slot - Full Height H. Back Panel I/O Ports K. System Fan
  • Intel S5000PAL | User Guide - Page 23
    Normal Operation (Default) Jumper Name BIOS Select TP02087 Jumper Purpose If pins 1-2 are jumpered, the BIOS in the lower bank will be selected on the next reset. These pins should be jumpered on 2-3 for normal operation. Figure 3. BIOS Select Jumper Intel® Server Board S5000PAL User's Guide 5
  • Intel S5000PAL | User Guide - Page 24
    passwords will be cleared on the next reset. These pins should be jumpered on 1-2 for normal operation. If pins 2-3 are jumpered, BMC Force Update Mode is enabled. These pins should be jumpered on 1-2 for normal operation. Figure 4. Recovery Jumpers 6 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 25
    DIMM C1 DIMM C2 DIMM D1 DIMM D2 G. DIMM B2 Fault H. DIMM C1 Fault I. DIMM C2 Fault J. DIMM D1 Fault K. DIMM D2 Fault L L. CPU 1 Fault M M. CPU 2 Fault N. 5V Standby CPU 2 CPU 1 Socket Socket Figure 5. Light Guided Diagnostic LEDs AF000644 Intel® Server Board S5000PAL User's Guide 7
  • Intel S5000PAL | User Guide - Page 26
    Back Panel Connectors A B C D E F GH TP02081 A. Mouse C. Serial Port B E. NIC 2 (10/100/1000 Mb) G. USB Port 6 B. Keyboard D. NIC 1 (10/100/1000 Mb) F. Video H. USB Port 5 Figure 6. Back Panel Connectors 8 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 27
    connection 1000 Mbps connection RAID Support The Intel® Server Board S5000PAL provides an embedded SATA controller that supports both 1.5 and 3.0 Gbps data transfer rates. The BIOS Setup utility provides multiple drive configuration options on the Advanced | ATA Controller setup page, some of which
  • Intel S5000PAL | User Guide - Page 28
    codes S5000PALR and S5000XALR only. Up to two 45nm next generation Quad-Core Intel® Xeon® processors. Product codes S5000PALR and S5000XALR only. For a complete list of supported processors, see the links under "Additional Information and Software." 10 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 29
    Memory The server board provides configuring four DIMMs, DIMM pairs A2 and B2 should never be populated before DIMM pair C1 and D1. A four DIMM configuration should be populated as A1 and B1; C1 and D1. See Figure 8 for a four DIMM configuration example. Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 30
    is one-half of the installed memory, with a minimum of four DIMMs installed. Since the data is duplicated across DIMMs, it means that up to one-half of the installed DIMMs are actively in use at any one time. The remaining DIMMs are used for mirroring. 12 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 31
    . Optional Hardware Intel® RAID Activation Key The Intel® RAID Activation Key AXXRAKSW5 can be purchased and installed to enable RAID 5 support on your server board. An Intel® RAID Activation Key can be installed in the SATA RAID 5 Key connector. Installation instructions for the RAID Activation Key
  • Intel S5000PAL | User Guide - Page 32
    Intel® Local Control Panel The Intel® Local Control Panel provides enhanced system control by utilizing a LCD display, which provides additional controls and indicators beyond the standard control panel. 14 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 33
    specific BIOS setup screens. Starting Setup You can enter and start BIOS Setup under several conditions: • When you turn on the server, after POST completes the memory test. • When you have moved the CMOS jumper on the server board to the "Clear CMOS" position (enabled). In the two conditions listed
  • Intel S5000PAL | User Guide - Page 34
    pressed, all Setup fields are set to their default values. If "No" is selected and the key is pressed, or if the key is pressed, the user is returned to where they were before was pressed without affecting any existing field values. 16 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 35
    allows you to upgrade the BIOS in flash memory. The code and data in the upgrade file include the following: • On-board system BIOS, including the recovery code, BIOS Setup Utility, and strings. • On-board video BIOS, and other option ROMs for devices embedded on the server board. • OEM binary area
  • Intel S5000PAL | User Guide - Page 36
    (s) can be set. 1. Power down the system and disconnect the AC power. 2. Open the server chassis. 3. Move the jumper from the normal operation position, Password Clear Protect, at pins 1 and 2 to the Password Clear Erase position, covering pins 2 and 3. 18 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 37
    the configuration RAM. 1. Power down the system and disconnect the AC power. 2. Open the server. 3. Move the jumper from the normal operation position, CMOS Clear by BMC, at pins 1 and 2 to the CMOS Clear Force Erase position, covering pins 2 and 3. Intel® Server Board S5000PAL User's Guide 19
  • Intel S5000PAL | User Guide - Page 38
    seconds. 5. Return the CMOS Clear jumper to the CMOS Clear by BMC location, covering pins 1 and 2. 6. Close the server chassis. 7. Reconnect the AC power and power up the system. 8. The CMOS is now cleared and can be reset by going into the BIOS setup. 20 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 39
    C2, DIMM D1 and DIMM D2 starting from the center of the board. See "Memory" for a discussion of the memory requirements and options. See "Additional Information and Software" for a link to the list of tested DIMMs. Installing DIMMs To install DIMMs, follow these steps: 1. Observe the safety and ESD
  • Intel S5000PAL | User Guide - Page 40
    Socket DIMM C1 Socket DIMM C2 Socket DIMM D1 Socket DIMM D2 Socket D A C B Figure 11. Installing the Memory TP02072 6. Make sure the clips at either end of the DIMM socket(s) are pushed outward to the open Make sure the clips are firmly in place. 22 "Intel® Server Board S5000PAL User's Guide"
  • Intel S5000PAL | User Guide - Page 41
    chassis for instructions on installing the server's cover. Installing or Replacing the Processor Caution: Processor must be appropriate: You may damage the server board if you install a processor that is inappropriate for your server. See "Additional Information and Software" for a link to the list
  • Intel S5000PAL | User Guide - Page 42
    (see Figure 12). TP02074 Figure 12. ILifting the Processor Socket Handle 6. Raise the CPU load plate (see Figure 13). A B TP02075 Figure 13. Installing the Processor Note: Do not touch the socket pins; they are very sensitive and easily damaged. 24 "Intel® Server Board S5000PAL User's Guide"
  • Intel S5000PAL | User Guide - Page 43
    socket cover (see Figure 14). Note: Retain the protective socket cover for use when removing a processor that will not be replaced. A B TP02076 Figure 14. Removing the Socket Cover 9. Lower the CPU load plate and lower the socket lever completely. "Intel® Server Board S5000PAL User's Guide" 25
  • Intel S5000PAL | User Guide - Page 44
    reconnect any parts you removed or disconnected to reach the processor sockets. 5. Replace the server's cover and reconnect the AC power cord. See the documentation that came with your server chassis for instructions on installing the server's cover. 26 "Intel® Server Board S5000PAL User's Guide"
  • Intel S5000PAL | User Guide - Page 45
    lever. 10. Raise the CPU load plate. 11. Remove the processor. 12. If installing a replacement processor, see "Installing the Processor". Otherwise, install the protective socket cover over the empty processor socket and reinstall the chassis cover. "Intel® Server Board S5000PAL User's Guide" 27
  • Intel S5000PAL | User Guide - Page 46
    the server board powers the RTC for up to 10 years in the absence of power. When the battery starts to weaken, it loses voltage, and the server settings stored in CMOS RAM in the RTC (for example, the date and time) may be wrong. Contact your customer service representative or dealer for a list of
  • Intel S5000PAL | User Guide - Page 47
    ordinance. 8. Remove the new lithium battery from its package, and, being careful to observe the correct polarity, insert it in the battery socket. 9. Close the chassis. 10. Run Setup to restore the configuration settings to the RTC. "Intel® Server Board S5000PAL User's Guide" 29
  • Intel S5000PAL | User Guide - Page 48
    30 "Intel® Server Board S5000PAL User's Guide"
  • Intel S5000PAL | User Guide - Page 49
    change the pricing for telephone support at any time without notice). Before calling, fill out an "Intel® Server Issue Report Form". A sample form is provided on the following pages. However, for the fastest service, please submit your form via the Internet. For an updated support contact list, see
  • Intel S5000PAL | User Guide - Page 50
    8 621 33104691 (not toll-free) Hong Kong 852 2 844 4456 India........... 0006517 2 68303634 (manual toll-free. You need an IDD-equipped telephone) Indonesia ... 803 65 7249 Korea ......... 822 767 2595 at 800 225 288. Once connected, dial 800 843 4481 32 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 51
    0114 Peru 001 916 377 0114 Uruguay..... 001 916 377 0114 Venezuela... Contact AT&T USA at 0 800 2255 288. Once connected, dial 800 843 4481 Intel® Server Board S5000PAL User's Guide 33
  • Intel S5000PAL | User Guide - Page 52
    34 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 53
    to Class A Limits. The Intel® Server Board S5000PAL has been has been tested and verified to comply with the following electromagnetic compatibility (EMC) regulations when installed a compatible Intel® host system. For information on compatible host system(s) see Intel's Server Builder Web site or
  • Intel S5000PAL | User Guide - Page 54
    New Zealand) • BSMI Certification (Taiwan) • GOST - Listed on one System License (Russia) • Belarus - Listed on one System License (Belarus) • RRL Certification (Korea) • Ecology Marking (Class A) Canada 36 CANADA ICES-003 CLASS A CANADA NMB-003 CLASSE A Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 55
    A) Taiwan RLL MIC Mark Korea Electromagnetic Compatibility Notices FCC (USA) This device complies installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions Intel® Server Board S5000PAL User's Guide 37
  • Intel S5000PAL | User Guide - Page 56
    . All cables used to connect to peripherals must be shielded and grounded. Operation with cables, connected to peripherals, that are not shielded and grounded may result in interference to radio and TV is located on the outside rear area of the product. 38 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 57
    . Obtain certificate from local Intel representative 3. Name of Certification Recipient: Intel Corporation 4. Date of Manufacturer: Refer to date code on product 5. Manufacturer/Nation: Intel Corporation/Refer to country of origin marked on product Intel® Server Board S5000PAL User's Guide 39
  • Intel S5000PAL | User Guide - Page 58
    100 PPM) for: - Cadmium End-of-Life / Product Recycling Product recycling and end-of-life take-back systems and requirements vary by country. Contact the retailer or distributor of this product for information about product recycling and / or take-back. 40 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 59
    upgrades include updates for BIOS, the Baseboard Management Controller (BMC), and the hotswap controller (HSC). See "Additional Information and Software" for a link to the software updates. In addition to the server firmware and files, also update any drivers used for components you have installed
  • Intel S5000PAL | User Guide - Page 60
    • Are all integrated components from the tested components lists? Check the tested memory, and chassis lists, as well as the supported hardware and operating system list. See "Additional Information and Software" for links to the tested component lists. 42 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 61
    problem. Confirming Loading of the Operating System Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, see "No Characters Appear on Screen". Intel® Server Board S5000PAL
  • Intel S5000PAL | User Guide - Page 62
    according to the system requirements. • Remove the processor(s) and re-seat them. • Make sure the chassis standoffs are installed only below mounting holes. Misplaced standoffs can contact the pins on the bottom of the server board and cause a short. 44 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 63
    . Characters Are Distorted or Incorrect Check the following: • Are the brightness and contrast controls properly adjusted on the video monitor? See the manufacturer's documentation. • Are the video monitor's signal and power cables properly installed? Intel® Server Board S5000PAL User's Guide 45
  • Intel S5000PAL | User Guide - Page 64
    or DVD-ROM Drive Activity Light Does Not Light Check the following: • Are the CD-ROM/DVD-ROM drive's power and signal cables properly installed? • Are all relevant switches and jumpers on the drive set correctly? • Is the drive properly configured? 46 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 65
    adapter supports shared interrupts. Make sure your operating system supports shared interrupts. • Try reseating the add-in adapter. The add-in adapter stopped working without apparent cause • Reseat the adater. • Put the adapter in a different slot. Intel® Server Board S5000PAL User's Guide 47
  • Intel S5000PAL | User Guide - Page 66
    configuration. Check the following: • If you are running the software from a CD-ROM or DVD-ROM, try a different disk. • Check your system for a virus infection. • Uninstall and reinstall the software. Make sure all necessary files are installed. 48 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 67
    . • If using a RAID configuration with SCSI or SATA drives, make sure the RAID card is installed correctly. Bootable CD-ROM Disk Is Not Detected Check the following: • Make sure the BIOS is configured to allow the CD-ROM to be the first bootable device. Intel® Server Board S5000PAL User's Guide 49
  • Intel S5000PAL | User Guide - Page 68
    error conditions are supported by BIOS beep codes. Table 8. POST Error Beep Codes Number of Beeps 1, 2, or 3 4 - 7 or 9 - 11 8 Reason for Beeps and Action to Take Memory error. Reseat the memory or replace the DIMMs with known good modules. Fatal error indicating a possible serious system problem
  • Intel S5000PAL | User Guide - Page 69
    error or CPU 1 socket is empty. Reseat or replace the failed processor. In a two-processor system, make sure the processors are identical. Front-side bus select configuration error. DC power unexpectedly lost. Chipset control failure. Power control failure. Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 70
    52 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 71
    of which is assigned a specific hex POST code number. As each configuration routine is started, BIOS will display the given POST code to the POST Code Diagnostic LEDs found on the back edge of the server board. To assist in troubleshooting a system hang during the POST process, the Diagnostic LEDs
  • Intel S5000PAL | User Guide - Page 72
    memory (SPD on DIMM) Detecting presence of memory Programming timing parameters in the memory controller Configuring memory parameters in the memory controller Optimizing memory controller settings Initializing memory, such as ECC init Testing memory 54 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 73
    POST Code video controller (VGA) Enabling the video controller (VGA) Resetting the console controller Disabling the console controller Enabling the console controller Resetting the keyboard Disabling the keyboard Detecting the presence of the keyboard Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 74
    POST Code Decoder 0x93h 0x94h 0x95h R OFF G A Enabling the keyboard R G OFF R Clearing keyboard input buffer R G OFF A Instructing keyboard controller A G R R Enabling / configuring a removable media device Boot Device selection 56 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 75
    A R A Exiting Sleep state A R R R Operating system has requested EFI to close boot services (ExitBootServices ( ) has been called) A R R A Operating system has switched to virtual address mode (SetVirtualAddressMap ( ) has been called) Intel® Server Board S5000PAL User's Guide 57
  • Intel S5000PAL | User Guide - Page 76
    POST Code Decoder 0xFAh A R A R Operating system has requested the system to reset (ResetSystem () has been called) Pre-EFI Initialization A Handing off control to the crisis recovery capsule G G A A Unable to complete crisis recovery. 58 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 77
    this form is available at http:// support.intel.com/support/motherboards/server/S5000PAL/. For the fastest service, please submit your form via the Internet. Date Submitted Company Name Contact Name Email Address Intel Server Product Priority (Critical, Hot, High, Low Brief Problem Description
  • Intel S5000PAL | User Guide - Page 78
    Driver Revision IRQ # I/O Base Address NIC Peripheral PCI-X* Top PCI Slot Middle PCI Slot Bottom PCI Slot PCIe* x4 Top PCI Slot Middle PCI Slot Bottom PCI Slot PCIe x8 Top PCI Slot Description Driver Revision IRQ I/O Base FW Address Revision 60 Intel® Server Board S5000PAL User's Guide
  • Intel S5000PAL | User Guide - Page 79
    Revision Hot-swap or Fixed IRQ FW Revision Management Information On-Board Platform Instrumentation only Intel® System Management Software Control Panel Information Standard Control Panel Intel® Local Control Panel Mini-Control Panel Intel® Server Board S5000PAL User's Guide 61
  • Intel S5000PAL | User Guide - Page 80
    Complete Problem Description In the space below, provide a complete description of the steps used to reproduce the problem or a complete description of where the problem can be found. Please also include any details on troubleshooting already done 62 Intel® Server Board S5000PAL User's Guide
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Intel
®
Server Board S5000PAL
User’s Guide
A Guide for Technically Qualified Assemblers of Intel® Identified Subassemblies/
Products
Intel Order Number D31968-00
4