JVC GZ-MS100U Instructions - Page 32

Customer Support Information Contact us for Information on the Provided Software Use of this software is authorized according to the terms of the software licence. JVC When contacting the nearest JVC office or agency in your country (refer to the JVC Worldwide Service Network at http://www.jvc-victor.co.jp/english/worldmap/index-e.html) about this software, please have the following information ready. • Product Name • Model • Problem • Error Message • PC Manufacturer Model (Desktop/Laptop) CPU OS Memory (MB) Available Hard Disk Space (GB) Please note that it may take some time to respond to your questions, depending on their subject matter. JVC cannot answer questions regarding basic operation of your PC, or questions regarding specifications or performance of the OS, other applications or drivers. CyberLink Telephone/fax support Location Language Germany English / German / French / Spanish / Italian Taiwan Mandarin Japan Japanese Office hours (Mon. to Fri.) 9:00 am to 5:00 pm 9:00 am to 6:00 pm 10:00 am to 5:00 pm Phone # Fax # +49-700-462-92375 +49-241-70525-25 +886-2-8667-1298 ext. 333 +81-3-3516-9555 +886-2-8667-1300 - Paid voice support Location Language U.S.A. English Lines are open (Mon. to Fri.) 1:00 pm to 10:00 pm CST URL http://www.cyberlink.com/english/cs/ support/new_site/voice_support.jsp Support web/e-mail Language URL/e-mail address English German / French / Spanish / Italian Japanese http://www.cyberlink.com/english/cs/support/new_site/support_index.html [email protected] http://jp.cyberlink.com/support/ 32