KitchenAid KERA205PWH User Guide - Page 26

Troubleshooting

Page 26 highlights

TROUBLESHOOTING Try the solutions suggested here first in order to avoid the cost of an unnecessary service call. Nothing will operate Display shows messages s Is the power supply cord unplugged? Plug into a grounded 3 prong outlet. s Has a household fuse blown, or has a circuit breaker tripped? Replace the fuse or reset the circuit. If the problem continues, call an electrician. Cooktop will not operate s Is the control knob set correctly? Push in knob before turning to a setting. s Is the simmer switch ON? Turn the simmer switch OFF for normal operation. Excessive heat around cookware on cooktop s Is the cookware the proper size? Use cookware about the same size as the surface cooking area, element or surface burner. Cookware should not extend more than ½" (1.25 cm) outside the cooking area. Hot surface indicator light stays on s Does the hot surface indicator light stay on after control knob(s) have been turned off? See "Cooktop Controls" section. Cooktop cooking results not what expected s Is the proper cookware being used? See "Cookware" section. s Is the control knob set to the proper heat level? See "Cooktop Controls" section. s Is the appliance level? Level the appliance. See the Installation Instructions. Oven will not operate s Is the electronic oven control set correctly? See "Electronic Oven Control" section. s Has a delay start been set? See "Timed Cooking" section. s On some models, is the Control Lock set? See "Control Lock" section. s On some models, is the Sabbath Mode set? See "Sabbath Mode" section. Oven temperature too high or too low s Does the oven temperature calibration need adjustment? See "Oven Temperature Calibration" in "Options - Style 1" or "Options - Styles 2 and 3" section, depending on your model. s Is the display showing "SET CLOCK"? There has been a power failure. Clear the display. See "Oven Displays" section. On some models, reset the clock, if needed. See "Clock/ Timer Display" section. s Is the display showing a letter followed by a number? Press OFF to clear the display. If it reappears, call for service. See "Assistance or Service" section. Self-Cleaning cycle will not operate s Is the oven door open? Close the oven door all the way. s Has the function been entered? See "Self-Cleaning Cycle" section. s On some models, has a delay start Self-Clean cycle been set? See "Self-Cleaning Cycle" section. s Has a delay start been set? See "Timed Cooking" section. Oven cooking results not what expected s Is the appliance level? Level the appliance. See the Installation Instructions. s Is the proper temperature set? Double-check the recipe in a reliable cookbook. s Is the proper oven temperature calibration set? See "Oven Temperature Calibration" in "Options - Style 1" or "Options Styles 2 and 3" section, depending on your model. s Was the oven preheated? See "Bake," "Broil," "Easy Convect Conversion," "Convection Bake," "Convection Roast," "Convection Broil" or "Auto Convection Baking" section. s Is the proper bakeware being used? See "Bakeware" section. s Are the racks positioned properly? See "Positioning Racks and Bakeware" section. s Is there proper air circulation around bakeware? See "Positioning Racks and Bakeware" section. s Is the batter evenly distributed in the pan? Check that the batter is level in the pan. s Is the proper length of time being used? Adjust cooking time. s Has the oven door been opened while cooking? Oven peeking releases oven heat and can result in longer cooking times. s Are baked items too brown on the bottom? Move rack to higher position in the oven. s Are pie crust edges browning early? Use aluminum foil to cover the edge of the crust and/or reduce baking temperature. 26

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26
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
Is the power supply cord unplugged?
Plug into a grounded
3 prong outlet.
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit. If the problem
continues, call an electrician.
Cooktop will not operate
Is the control knob set correctly?
Push in knob before
turning to a setting.
Is the simmer switch ON?
Turn the simmer switch OFF for
normal operation.
Excessive heat around cookware on cooktop
Is the cookware the proper size?
Use cookware about the
same size as the surface cooking area, element or surface
burner. Cookware should not extend more than
½
" (1.25 cm)
outside the cooking area.
Hot surface indicator light stays on
Does the hot surface indicator light stay on after control
knob(s) have been turned off?
See
Cooktop Controls
section.
Cooktop cooking results not what expected
Is the proper cookware being used?
See
Cookware
section.
Is the control knob set to the proper heat level?
See
Cooktop Controls
section.
Is the appliance level?
Level the appliance. See the
Installation Instructions.
Oven will not operate
Is the electronic oven control set correctly?
See
Electronic Oven Control
section.
Has a delay start been set?
See
Timed Cooking
section.
On some models, is the Control Lock set?
See
Control
Lock
section.
On some models, is the Sabbath Mode set?
See
Sabbath
Mode
section.
Oven temperature too high or too low
Does the oven temperature calibration need adjustment?
See
Oven Temperature Calibration
in
Options - Style 1
or
Options - Styles 2 and 3
section, depending on your model.
Display shows messages
Is the display showing
SET CLOCK
?
There has been a
power failure. Clear the display. See
Oven Displays
section.
On some models, reset the clock, if needed. See
Clock/
Timer Display
section.
Is the display showing a letter followed by a number?
Press OFF to clear the display. If it reappears, call for service.
See
Assistance or Service
section.
Self-Cleaning cycle will not operate
Is the oven door open?
Close the oven door all the way.
Has the function been entered?
See
Self-Cleaning Cycle
section.
On some models, has a delay start Self-Clean cycle been
set?
See
Self-Cleaning Cycle
section.
Has a delay start been set?
See
Timed Cooking
section.
Oven cooking results not what expected
Is the appliance level?
Level the appliance. See the
Installation Instructions.
Is the proper temperature set?
Double-check the recipe in
a reliable cookbook.
Is the proper oven temperature calibration set?
See
Oven
Temperature Calibration
in
Options - Style 1
or
Options -
Styles 2 and 3
section, depending on your model.
Was the oven preheated?
See
Bake,
Broil,
Easy
Convect Conversion,
Convection Bake,
Convection
Roast,
Convection Broil
or
Auto Convection Baking
section.
Is the proper bakeware being used?
See
Bakeware
section.
Are the racks positioned properly?
See
Positioning Racks
and Bakeware
section.
Is there proper air circulation around bakeware?
See
Positioning Racks and Bakeware
section.
Is the batter evenly distributed in the pan?
Check that the
batter is level in the pan.
Is the proper length of time being used?
Adjust cooking
time.
Has the oven door been opened while cooking?
Oven
peeking releases oven heat and can result in longer cooking
times.
Are baked items too brown on the bottom?
Move rack to
higher position in the oven.
Are pie crust edges browning early?
Use aluminum foil to
cover the edge of the crust and/or reduce baking
temperature.