Konica Minolta HP Designjet T1300 User Guide

Konica Minolta HP Designjet T1300 Manual

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  • Konica Minolta HP Designjet T1300 | User Guide - Page 1
    DESIGNJET T790 and T1300 ePrinter Series Using Your Printer
  • Konica Minolta HP Designjet T1300 | User Guide - Page 2
    accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademarks Adobe®, Acrobat®, Adobe Photoshop® and Adobe® PostScript® 3™ are trademarks of Adobe
  • Konica Minolta HP Designjet T1300 | User Guide - Page 3
    19 Connect a computer to the printer by USB cable (Mac OS 21 Uninstall the printer software (Mac OS 22 3 Setting up the printer ...23 Introduction ...24 Set up your Web-connected printer 24 Web Services manual configuration 25 Paper suitability options (T1300 series 26 Turn nesting on and off
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    35 Configure network settings ...35 Change the graphic language setting 36 Manage ePrinter security ...37 Change your printer's email address 37 5 Paper handling ...38 General advice ...39 Load a roll onto the spindle ...40 Load a roll into the printer ...41 Unload a roll ...44 Load a single sheet
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    Server or HP Utility (T1300 series 81 10 Color management ...85 Introduction ...86 How colors are represented ...86 A summary of the color management process 86 Color calibration ...86 Color management from printer drivers 88 Color management from printer drivers (PostScript printers 91 Color
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    to order supplies and accessories 142 Introduction to the accessories 147 16 Troubleshooting paper issues 151 The paper cannot be loaded successfully 152 The paper type is not in the driver 154 The printer printed on the wrong paper type 155 An "on hold for paper" message (T1300 series 155
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    still have a problem ...181 18 Troubleshooting ink cartridge and printhead issues 182 Cannot insert an ink cartridge 183 Ink cartridge status messages 183 Cannot insert a printhead ...183 The front-panel display recommends reseating or replacing a printhead 183 Clean the printheads ...184 Clean
  • Konica Minolta HP Designjet T1300 | User Guide - Page 8
    20 Front-panel error messages 196 The system error log ...199 21 HP Customer Care ...200 Introduction ...201 HP Professional Services ...201 HP Instant Support ...202 HP Proactive Support ...202 Customer Self Repair ...203 Contact HP Support ...203 22 Printer specifications 205 Functional
  • Konica Minolta HP Designjet T1300 | User Guide - Page 9
    1 Introduction ● Safety precautions ● HP Start-Up Kit ● Using this guide ● Printer models ● The printer's main features ● The printer's main components ● The front panel ● Printer software ● Web Services ● Turn the printer on and off ● The printer's internal prints ENWW 1
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    yourself. Contact your local HP Service Representative for service, see Contact HP Support on page 203. ● Use only the electrical cord supplied by HP with the printer. Do not damage, cut or repair the power cord. A damaged power cord can cause fire or electric shock. Replace a damaged power cord
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    topics. ● Troubleshooting paper issues on page 151 ● Troubleshooting print-quality issues on page 164 ● Troubleshooting ink cartridge and printhead issues on page 182 ● Troubleshooting general printer issues on page 190 ● Front-panel error messages on page 196 Accessories, support and specifications
  • Konica Minolta HP Designjet T1300 | User Guide - Page 12
    HP Designjet T795 ePrinter HP Designjet T1300 ePrinter HP Designjet T1300 PostScript ePrinter The printer's main features Short name T790 T790 PS T795 T1300 T1300 PS Your printer is a color inkjet printer designed for printing high-quality images on paper up to 610 mm (24 in) or 1118 mm (44
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    rolls loaded at once provide fast and easy switching between different rolls, or long runs of unattended printing (T1300 series only) ● High productivity features such as job previewing and nesting using the HP Utility or the printer's Embedded Web Server (T1300 series only) ● Ink and paper usage
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    1118mm (44 in) printer illustrate the main components. The 610 mm (24 in) printer (not shown) has the same components in a narrower body. Front view 1. Ink cartridge 2. Ink cartridge slots 3. Blue lever 4. Window 5. Front panel 6. Printhead carriage 7. Printhead 8. Output tray 9. Paper alignment
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    Rear view HP Designjet T1300 series HP Designjet T790 series 1. Roll cover 2. Communication ports 3. Power switch 4. Power socket 5. Spindle 6. Spindle stop 7. Paper roll ENWW The printer's main components 7
  • Konica Minolta HP Designjet T1300 | User Guide - Page 16
    a network 3. Diagnostic LEDs, to be used by service engineers 4. Hi-Speed USB host port, intended for connecting an accessory There is another Hi-Speed USB host port on the other side of the printer, beside the front panel, intended for connecting a USB flash drive. The wall spacers If you place the
  • Konica Minolta HP Designjet T1300 | User Guide - Page 17
    can print, view information about the printer, change printer settings, perform calibrations and tests, and so on. The front panel also displays alerts (warning and error messages) when needed. 1. A Hi-Speed USB host port, intended for connecting a USB flash drive, which can provide files to be
  • Konica Minolta HP Designjet T1300 | User Guide - Page 18
    The following items are displayed only on the home screen. ● Press to view information about printer status, change printer settings, or initiate actions such as loading paper or replacing ink supplies. A smaller warning icon appears if there are actions that need to be performed. ● To the
  • Konica Minolta HP Designjet T1300 | User Guide - Page 19
    the status of the ink cartridges, the printheads and the paper ◦ Access the HP Knowledge Center, see Knowledge Center on page 201 ◦ Update the printer's firmware, see Update the firmware on page 138 ◦ Perform calibrations and troubleshooting ◦ Submit print jobs (T1300 series only) ◦ Manage the job
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    mode setting on page 34. NOTE: In sleep mode, the printer performs maintenance service to the printheads from time to time. This avoids long preparation times after long idle periods. Therefore, it is strongly recommended to leave the printer powered on or in sleep mode to avoid wasting ink and
  • Konica Minolta HP Designjet T1300 | User Guide - Page 21
    not guaranteed) (T1300 series only) ● HP-GL/2 palette: shows the color or grayscale definitions in the currently selected color palette ● Service information: provides information needed by service engineers ● PostScript font list: shows PostScript fonts available (PostScript printers only) ENWW
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    to your network ● Connect a computer to the printer by network (Windows) ● Connect a computer to the printer by USB cable (Windows) ● Uninstall the printer software (Windows) ● Connect a computer to the printer by network (Mac OS) ● Connect a computer to the printer by USB cable (Mac OS) ● Uninstall
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    the settings manually; this can also be done remotely using the Embedded Web Server or the HP Utility. TIP: You may find it helpful to print out the full printer network configuration on paper. This can be done from the front panel: press , then , then Internal prints > Service information
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    makes some recommendations. Using IPSec Your printer supports IPSec. printer until the configuration is corrected or IPSec is disabled. For more information on IPsec configuration, download the file IPsec_Admin_Guide.pdf from http://www.hp.com/go/T790/manuals or http://www.hp.com/go/T1300/manuals
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    that appears, identifying it by its IP address if necessary. The printer drivers and other HP software, such as the HP Utility, HP Designjet Preview, and connections to HP Designjet ePrint & Share are installed. HP Designjet ePrint & Share allows you to create a copy of your document any time
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    , then set Shared to Yes. Printer sharing considerations ● Any other users sharing your directly connected printer will be able to send print jobs, but will not be able to receive information from the printer-which affects alerts, status reports, paper management, administration and troubleshooting
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    service name of your printer. 2. Insert the HP Start-up Kit DVD into your DVD drive. 3. Open the DVD icon on your desktop. 4. Open the Mac OS X HP Designjet Installer. 5. Follow the instructions on your screen. 6. The printer software is installed, including the printer driver and other HP
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    the Mac OS X HP Designjet Installer. 5. Follow the instructions on your screen. 6. The printer software is installed, including the printer driver and other HP software, such as the HP Utility, HP Designjet Preview, and connections to HP Designjet ePrint & Share. HP Designjet ePrint & Share allows
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    Kit DVD into your DVD drive. 3. Open the DVD icon on your desktop. 4. Open the Mac OS X HP Designjet Installer. 5. Follow the instructions on your screen. 6. The printer software is installed, including the printer driver and the HP Utility. 7. Make sure that the printer is turned on and connected
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    OS) on page 19. Uninstall the printer software (Mac OS) 1. Insert the HP Start-up Kit DVD into your DVD drive. 2. Open the DVD icon on your desktop. 3. Open the Mac OS X HP Designjet Uninstaller, and follow the instructions on your screen to uninstall the printer software.. To delete the print queue
  • Konica Minolta HP Designjet T1300 | User Guide - Page 31
    up the printer ● Introduction ● Set up your Web-connected printer ● Web Services manual configuration ● Paper suitability options (T1300 series) ● Turn nesting on and off (T1300 series) ● Turn usage information on and off ● Turn e-mail notifications on and off ● Turn alerts on and off (Windows
  • Konica Minolta HP Designjet T1300 | User Guide - Page 32
    in the menu, please update your firmware and then try again. If the Wizard downloads new firmware, the printer may need to restart. TIP: When the Wizard displays your printer code and email address, you are recommended to make a note of them. 3. Create an HP Designjet ePrint & Share account
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    Web Services manual configuration The Connectivity Wizard (see Set up your Web-connected printer on page 24) is normally sufficient for Web Services configuration, but there are also facilities for manual configuration if you wish to use them. Configure the printer's Internet connection You can
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    default properties of the jobs sent to your printer from HP Designjet ePrint & Share. ● Size: Choose between resizing the print to a percentage of its original size, or to fit a particular paper size. The default is 100% of its original size. ● Color: Choose between Color and Grayscale printing
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    You can set the printer's behavior in such cases from the front panel. ● Press , then , then Setup > Job management options > Paper mismatch action > Print anyway if you want such jobs to print on whatever paper is loaded. This is the default option when printing from a software application or
  • Konica Minolta HP Designjet T1300 | User Guide - Page 36
    row as the other pages already nested. ◦ No page has been sent to the printer during the specified wait time. ◦ The next page is incompatible with the pages already nested (see Nest jobs to save roll paper (T1300 series) on page 65). ● Optimized order: pages are not necessarily nested in the order
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    select Alert Settings. You can change the settings in the following ways: ● Turn all alerts on or off. ● Turn job status alerts on or off (T1300 series only). ● Turn on or off printer alerts for problems that stop the printer from printing. ● Turn on or off printer alerts for problems that do not
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    use of a USB flash drive. ● Firmware upgrade from USB: Enable or disable firmware updates from a USB flash drive. ● Direct print using HP Designjet ePrint & Share: Enable or disable using HP Designjet ePrint & Share with a computer connected directly to the printer. ● Enable Internet connection
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    to re-enable it in the same menu. No more setup steps are required at the HP ePrint Center website or in HP Designjet ePrint & Share. If you want to disable remote printing permanently, select Disable permanently, which erases your printer from your HP ePrint Center account. To use remote printing
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    ● Change the sleep mode setting ● Turn the buzzer on and off ● Change the front-panel display brightness ● Change the units of measurement ● Configure network settings ● Change the graphic language setting ● Manage ePrinter security ● Change your printer's email address 32 Chapter 4 Personalizing
  • Konica Minolta HP Designjet T1300 | User Guide - Page 41
    icons on and off rapidly. Whichever method you used, the language selection menu should now appear on the front-panel display. Press your preferred language. Access the HP Utility The HP Utility enables you to manage your printer from a computer with a USB, TCP/IP or Jetdirect connection. ● Under
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    you have specified a language that it cannot support, it works in English. To change the language, you must change your Web browser's language setting. For example, in Internet Explorer version 6, go to the Tools menu and select Internet Options, Languages. Then ensure that the language you want is
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    inconsistent, you may not be able to connect to the printer at all until you fix the problem from the front panel. TIP: If you change the the IP address of the printer. ● Domain name: Specify the name of the DNS domain in which the printer resides (for example, support.hp.com). NOTE: The domain name
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    to the printer, without going through a printer driver (PostScript printers only). ● Select JPEG only if you are sending a file of that type directly to the printer, without going through a printer driver (PostScript printers only). You can change the graphic language setting from the front
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    ePrinter security When you have set up Web Services, the printer is in unlock mode. In unlock mode, anyone who knows your printer's email address can print to your printer by just sending a file to it. Although HP provides a spam filtering service, you should be careful about giving out your printer
  • Konica Minolta HP Designjet T1300 | User Guide - Page 46
    ● General advice ● Load a roll onto the spindle ● Load a roll into the printer ● Unload a roll ● Load a single sheet ● Unload a single sheet ● View information about the paper ● Paper presets ● Printing paper info ● Move the paper ● Maintain paper ● Change the drying time ● Turn the automatic
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    General advice CAUTION: Before starting a paper loading process, ensure you have enough room around the printer, both in front and behind. CAUTION: Make sure the printer wheels are locked (the brake lever is pressed down) to prevent the printer from moving. CAUTION: All paper must be 280 mm (11 in)
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    Load a roll onto the spindle 1. Open the roll cover. 2. Remove the black end of the spindle from the printer, then the blue end. CAUTION: Be sure to remove the black end first. Removing the blue end first could damage the black end. WARNING! Do not insert your fingers into the spindle supports
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    on page 141. Load a roll into the printer To start this procedure, you must have a roll loaded on the spindle. See Load a roll onto the spindle on page 40. TIP: If you have a T1300 series printer, do not try to open both roll covers at once; this may cause problems. Always close one cover
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    CAUTION: If your height is less than 1.6 m (5 ft 3 in), loading a roll while standing in front of the printer may cause back pain or other physical problems. 2. In the T1300 series only, if you start to load roll 1 while roll 2 is already loaded, roll 2 is withdrawn to the standby position, so that
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    tape used to hold end of the roll), pull the paper slightly and cut a straight edge. 8. Insert the edge of the paper into the printer. WARNING! Do not push your fingers inside the printer's paper path. TIP: When loading the upper roll, avoid inserting roll paper into the cut-sheet slot. If you do so
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    . 13. The printer checks the alignment and measures the width, then the front panel prompts you to close the roll cover. If the roll is not correctly aligned, follow the instructions on the front-panel display. NOTE: If you have an unexpected issue at any stage of the paper loading process, see The
  • Konica Minolta HP Designjet T1300 | User Guide - Page 53
    using a T1300 series printer, ensure that the cover of roll 1 is closed. If it is opened while a sheet is loaded, the sheet will be immediately unloaded. 2. At the front panel, press then the roll 1 icon, then Load > Load sheet. Alternatively, press , then , then Paper > Paper load > Load sheet
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    over the printer window). 9. If the sheet is not correctly aligned, you may be asked to correct the alignment. Please follow the instructions on the front-panel display. NOTE: If you have an unexpected problem at any stage of the paper loading process, see The paper cannot be loaded successfully on
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    not in the driver on page 154. NOTE: Colors may not be accurate. This method is not recommended for high-quality prints. ● Download the correct paper preset from: http://www.hp.com/go/T790/paperpresets or http://www.hp.com/go/T1300/paperpresets. NOTE: HP provides presets for HP paper types only. If
  • Konica Minolta HP Designjet T1300 | User Guide - Page 56
    Maintain paper To maintain paper quality, follow the recommendations below. ● Store rolls covered by another piece of paper or cloth ● Store cut sheets covered and clean or brush them before loading them in the printer ● Clean input and output platens ● Always keep the window of your printer closed
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    . ● To cancel the waiting time and print the available pages immediately, if the printer is waiting to nest more pages (T1300 series only). NOTE: The printheads are serviced after each print, and the paper cannot be cut until the process completes, so you may notice a delay. CAUTION: Remove
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    front panel if you press . NOTE: When you print from a USB flash drive, multiroll printing is considerably simplified: either you specify manually which roll you want to use, or you can select Save paper, in which case the printer chooses the narrowest roll on which the print will fit. You cannot
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    on an unsuitable roll, depending on the paper mismatch action. See Paper mismatch action on page 26. The printer driver for Windows will tell you which paper types and widths are currently loaded in the printer, and on which rolls. Here are some settings that may be used in typical situations
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    7 Printing ● Introduction ● Print from a USB flash drive ● Print from a computer using the Embedded Web Server or HP Utility (T1300 series) ● Print from a computer using a printer driver ● Advanced print settings 52 Chapter 7 Printing ENWW
  • Konica Minolta HP Designjet T1300 | User Guide - Page 61
    file, and a printer driver supplied with your printer. See Print from a computer using a printer driver on page 55. NOTE: To print PDF or PostScript files, a PostScript printer is required. Print from a USB flash drive 1. Insert a USB flash drive containing one or more TIFF, JPEG, HP-GL/2, RTL, PDF
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    When you are satisfied with the print settings, press Start. 7. If two rolls are loaded, you can choose to print on either roll, or you can let the printer choose automatically. NOTE: The printer will automatically rotate the image by 90° if it can save paper by doing so. 8. After printing, you
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    that you can use when printing with a printer driver, the Embedded Web Server or the HP Utility. These methods offer a relatively large number of settings in order to satisfy all requirements. TIP: In general you are recommended to use the default settings unless you know that they do not meet
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    Job page (T1300 series): select Basic settings > Print quality. driver dialog: select the Paper/Quality tab, then select your paper size from the Document Size list. ● In the Mac OS Page Setup dialog: select your printer from the Format for list, then select your paper size from the Paper Size
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    the paper size is set from your computer, it overrides the paper size setting in the front panel. Custom paper sizes If you want to choose a paper size that is not included in the list of standard paper sizes, there are various different ways to specify it. Use the Windows printer driver 1. Select
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    printer driver 1. Go to the Page Setup dialog. NOTE: If your application offers no Page Setup dialog, please use the Print dialog. 2. Select Paper Size > Manage Custom Sizes. Use the Embedded Web Server (T1300 series only) 1. Go to the Submit Job page. 2. Select Advanced settings > Paper > Page size
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    page size slightly larger than the page on which you intend to print. See also Print with no margins (T1300 series) on page 63. Print on loaded paper To print a job on whichever paper is loaded in the printer, select Any in the Paper Type option of your printer driver. ● In the Windows driver dialog
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    A2 as the paper size and you print an A3-sized image, it is enlarged to fit the A2 paper. If the ISO A4 paper size is selected, the printer reduces a larger image to fit the A4 size. ● On the Embedded Web Server's Submit Job page (T1300 series): select Advanced settings > Resizing. ◦ The Standard
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    printer sharing). ◦ If you are using the PCL driver for the T790 or T1300 series, check the Show print preview option, which you can find in the driver's Printing dialog, in the Finishing panel. This opens the HP Print Preview application, with more features, such as the ability to change paper size
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    . ● In the Mac OS PostScript Print dialog (PostScript printers): go to the Paper/Quality panel and set the quality options to Custom, then set quality to Fast and check the Economode box. ● On the Embedded Web Server's Submit Job page (T1300 series): select Basic settings > Print quality > Custom
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    of leaving no margins, the printer prints slightly past the edges of the paper. Any ink deposited outside the paper is absorbed by the sponge situated in the platen. You can request printing with no margins in the following ways: ● In the Windows driver dialog: select the Paper/Quality tab and press
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    paper (T1300 series) on page 65. ● You may be able to save some roll paper by using the following options: ◦ In the Windows driver dialog: select the Features tab and then Remove top/ bottom blank areas and/or Rotate by 90 degrees or Autorotate. ◦ In the Mac OS Print dialog (non-PostScript printers
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    try to nest pages? When both of the following are true: ● The printer is loaded with roll paper, not sheet paper. ● The printer's Nest option is turned on. See Turn nesting on and off (T1300 series) on page 27. What pages can be nested? All pages can be nested, unless they are so large that two
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    ◦ HP-GL/2, RTL, TIFF, JPEG ◦ PostScript, PDF ink than narrow prints, because printhead maintenance uses some ink, and its frequency is related to the number of passes made by the printheads. Therefore, nesting jobs can save ink as well as saving paper (see Nest jobs to save roll paper (T1300 series
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    series) The printer is well suited to long, unattended print jobs, having multiple rolls plus robust and consistent image quality. Here are some recommendations to help you deal with a long queue of printing jobs. ● If feasible, use brand-new long rolls of paper. ● If you want to print on partly
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    Table 7-1 Recommended settings for unattended printing Print type Print mode MaxDetail Drying time Lines Normal Off Optimal Lines and fills Normal On Optimal Maps Best On Renderings, Best On photographs Optimal Optimal Paper types Coated, Bond, Heavyweight Coated, Glossy Coated,
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    you have enabled Web Services, you can print to your printer by email. Just check the Web Services menu or the ePrint menu for the email address of your printer, then send the file you want to print to that email address as an attachment. ENWW Print remotely with HP Designjet ePrint & Share 69
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    to print. You do not need to be connected with the printer by wifi, and you do not need a printer driver. 1. Select the files to print from your Online Print History or from any other location connected to your HP Designjet ePrint & Share account.. 2. An image of your print is displayed. On some
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    applications, when there is an 'Open In' option available, select ePrint & Share in order to print your documents on a Web-connected HP Designjet printer. View and print from the HP Designjet ePrint & Share website 1. Go to http://www.hp.com/go/eprintandshare and log in to your account. ENWW View
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    can be identified by the name, the date and time of printing, the printer that was used, and the thumbnail. 3. Select the file, and a file HP Designjet software suite installed, a print-preview dialog appears, in which you can check and modify some settings and select your local or remote eprinters.
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    from HP Designjet ePrint & Share using the printer's front panel HP Designjet ePrint & Share allows you to print files on any Web-connected printer, when you want. You don't need a computer: you can use the printer's front panel. 1. Press the HP ePrint & Share icon. 2. Sign in to HP Designjet ePrint
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    to return to the home screen, or the Job queue icon to go to the job queue. NOTE: If you press Sign out or , your HP Designjet ePrint & Share session is closed and you will need to sign in to access it again. 74 Chapter 8 Web-connected printing ENWW
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    in troubleshooting any issue you may have, but they cannot download any of your files. As part of the normal service operation, HP performs regular backups of your data. These backups are an automated process with only the software processes themselves having access to your data. HP Designjet ePrint
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    files, solely for the purposes of providing the HP Designjet ePrint & Share service. Before you log off from your computer, check that all pending uploads to your Online History have been submitted or cancelled. Otherwise, they could be uploaded by another user of the same computer. For the latest
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    9 Job queue management (T790 PS and T1300 series) ● Introduction ● The job queue in the front panel (T790 PS and T1300 series) ● The job queue in the Embedded Web Server or HP Utility (T1300 series) ENWW 77
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    printers. ● T1300 series: all options in this chapter ● T790 PS: front panel options only ● T790/T795: no job queue management The job queue in the front panel (T790 PS and T1300 series which may cause software problems. To preview a job options cannot be used with PostScript jobs. You can select
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    setting, but the printer may stop halfway through a print to process data. This setting is not recommended for complex images with dense color. ● When Optimized is selected (this is the default setting), the printer is displayed instead. ● The job has some error condition. Pause a job in the queue If
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    the Options button at the top right of the job queue screen, and then press Delete all jobs. NOTE: If an administrator password has been set, it will be required. Turn off the job queue To turn off the job queue, press Enable queue > Off. , then , then Setup > Job management options
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    HP Utility (T1300 series) The HP Utility provides a different way of accessing the Embedded Web Server's job management facilities, but the facilities are exactly the same whether you use the Embedded Web Server or the HP Date and time the printer received the job. ● User: The user's name. Jobs in
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    plug-in version 7 and above show an enhanced preview of the job image inside the paper loaded in the printer. Select when to print a job in the queue NOTE: The When To Start Printing options cannot be used with PostScript jobs. You can select at what point you want to print a file you have
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    a file in error, and want to overrides any value set by your printer spooler, if you have already set print settings, printer is parsing and rendering the job ● Preparing to print: the printer nest: the printer is set up with driver software to crash. NOTE: If the printer when the printer is next
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    job is on hold. Follow the instructions on the screen to remove the hold and continue printing. Turn off the job queue To turn off the job queue, select the Setup tab, then Printer settings > Job management > Queue and select Off. 84 Chapter 9 Job queue management (T790 PS and T1300 series) ENWW
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    are represented ● A summary of the color management process ● Color calibration ● Color management from printer drivers ● Color management from printer drivers (PostScript printers) ● Color management from the Embedded Web Server (T1300 series) ● Color management from the front panel ENWW 85
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    ● Color calibration for consistent colors. ● One gray and two black inks provide neutral grays on all paper types. ● The Photo Black ink provides pure blacks when printing on photo papers. ● Color emulation of other HP Designjet printers. How colors are represented All devices that display color use
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    not been calibrated. NOTE: Whenever you update the printer's firmware, the color calibration status of all papers is reset to Recommended. ● Obsolete: the paper has been calibrated, but the calibration is now out of date because a printhead has been replaced, and should be repeated. ● Done: the
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    , and can produce good results with standard HP paper types. This kind of color management is done when you are using a non-PostScript driver and you specify printer color management, or when you send a PCL, RTL or HP-GL/2 file directly to the printer through the Embedded Web Server. NOTE: There
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    HP Designjet printer, you can use the emulation mode provided by your printer. NOTE: This option is available only when printing an HP-GL/2, PostScript or PDF job. It will work correctly only when printing on plain, coated or heavyweight coated paper. ● In the Windows HP-GL/2 or PostScript driver
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    ways under Windows and Mac OS: ● In the Windows driver dialog: select the Color tab, ensure that the Advanced color adjustments box is checked, then press the Settings button beside it. ● In the Mac OS Print dialog (non-PostScript printers): select the Color Options panel, select Grayscale from the
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    printer using a given paper type. This technology is designed to produce emulations similar to those set up manually by prepress professionals. To use HP Professional PANTONE Emulation, all you have to do is to turn it on. In fact, it is normally on by default. ● In the Windows PostScript driver
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    as presses and printers. You can set color emulation in the following ways: ● In the Windows PostScript driver dialog: select the Color tab, and Printer Managed Colors. /Amd 1: commercial and specialty offset, paper type 1 and 2, gloss or matt coated paper, positive plates, tone value increase curves
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    to produce quality separations for Dainippon Ink Company printing presses. NOTE: These options have no effect if the application is defining its own CMYK space, known as calibrated CMYK or CIEBasedDEFG in PostScript terminology. ENWW Color management from printer drivers (PostScript printers) 93
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    from the Embedded Web Server (T1300 series) Submit Job options When you send jobs to the printer using the Embedded Web Server's Submit Job printer. ● Printer emulation: you can choose to emulate a different HP Designjet printer. Default: Off (no printer emulation). T1300 PS options (with PostScript
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    It maps the white of the input space to the white of the paper on which you are printing. ● Absolute colorimetric (proofing): the same Embedded Web Server or the HP Utility to print a swatch book showing emulations of PANTONE colors as made by your printer, together with a measure of T1300 series) 95
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    loaded paper type from the front panel by pressing , then Image quality maintenance > Calibrate color. See Color calibration on page 86. settings can all be overridden by the printer driver or (with the T1300 series) Embedded Web Server job submission settings. T790 series and T1300 series
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    ● Black point compensation: you can turn black point compensation on or off. Default: On. ● HP Professional PANTONE Emulation: you can turn HP Professional PANTONE Emulation on or off. Default: On. ENWW Color management from the front panel 97
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    11 Practical printing examples ● Print a draft for revision with the correct scale ● Print a project ● Print a presentation ● Print and scale from Microsoft Office 98 Chapter 11 Practical printing examples ENWW
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    mouse cursor to the bottom left corner of the document pane to check the plot size. 2. Select File > Print and ensure that Page Scaling is set to None. NOTE: The page size will not be automatically selected according to the drawing size. ENWW Print a draft for revision with the correct scale 99
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    3. Press the Properties button and then select the Paper/Quality tab. 4. Choose whatever Document Size and Print Quality you want to use. If you want to define a new custom paper size, press the Custom button. 5. Select the Features tab, and then Autorotate. 100 Chapter 11 Practical printing
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    6. Click OK, and check that the print preview in the Print dialog box seems correct. Print a project This section demonstrates how to print a project from AutoCAD and the Embedded Web Server. Using AutoCAD 1. The AutoCAD window can show a model or layout. Normally a layout is printed rather than
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    3. The Plot window opens. 4. You can see further options by pressing the circular button in the lower right corner of the window. NOTE: The Quality option here does not refer to the final print quality but to the quality of AutoCAD viewport objects that are sent for printing. 102 Chapter 11
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    5. Press the Properties button. 6. Select the Device and Document Settings tab, and press the Custom Properties button. ENWW Print a project 103
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    type that you intend to use. NOTE: If you select neither the paper source nor the paper type, the printer will not print on any protected roll (see Roll protection (T1300 series) on page 67). 8. Select the print quality (your own choice between speed and quality of printing). 9. If you intend to
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    Features tab, then select the Autorotate option. If you have a T1300 series printer, select the Crop lines option also. Autorotation can help to avoid wasting paper, and the crop lines will show you where to cut the paper after printing. 11. Press the OK button and save your configuration changes
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    12. When you have pressed the OK button in the Plot window, the printer will construct a print preview (T1300 series only). If you have the HP Designjet software suite installed, you will see the preview in HP Designjet Preview. 106 Chapter 11 Practical printing examples ENWW
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    (T1300 series) From the HP Utility or PDF (PostScript printers only) ● PostScript (PostScript printers only) ● TIFF (PostScript printers only) ● JPEG (PostScript printers only) ● HP-GL/2 have been generated with the appropriate settings (such as page size, rotation, resizing and number of copies),
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    when the contents to be printed have white borders and a size equal to that of the paper you have selected. The printer will use the white border for its margins and you will get a page of size equal to that which is selected in the driver. Print a presentation This section demonstrates how to print
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    3. Ensure that the correct printer is selected, then press the Properties button. 4. Select the Device and Document Settings tab, and press the Custom Properties button. ENWW Print a presentation 109
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    type that you intend to use. NOTE: If you select neither the paper source nor the paper type, the printer will not print on any protected roll (see Roll protection (T1300 series) on page 67). 6. Select the print quality (your own choice between speed and quality of printing). 7. If you intend to
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    Features tab, then select the Autorotate option. If you have a T1300 series printer, select the Crop lines option also. Autorotation can help to avoid wasting paper, and the crop lines will show you where to cut the paper after printing. 10. Press the OK button and save your configuration changes
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    11. When you have pressed the OK button in the Plot window, the printer will construct a print preview (T1300 series only). Using Adobe Photoshop 1. In Photoshop CS5, select File > Print and then select your printer. 112 Chapter 11 Practical printing examples ENWW
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    2. Choose from the available paper sizes. If you do not find the paper size that you intend to use, press the Custom button. Enter the width, the length and the name of your custom paper size. Press the Save and OK buttons. ENWW Print a presentation 113
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    . You may also wish to change the default paper source, paper type and print quality. 4. In the Color tab, the default color management option is Printer managed colors, and this is the correct option because you have already selected Printer Manages Colors in Photoshop. Print and scale from
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    Using PowerPoint 1. Select the Office Button, then Print, and select the name of your printer. 2. Select Properties > Features > Print document on to scale the document to a particular size. ENWW Print and scale from Microsoft Office 115
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    3. Select the Paper/Quality tab, then select Paper Source and Paper Type. 4. Select Margins/Layout, then select Clip contents by margins to keep the size. Using Project 1. Select File > Page Setup > Print. 116 Chapter 11 Practical printing examples ENWW
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    's name, then Close. 3. Select Page Setup, and choose the Paper Size you want. 4. Select Options to go to the printer driver. The default options in the Paper/Quality tab are probably suitable: Paper source: Printer auto select and Paper Type: Any. ENWW Print and scale from Microsoft Office 117
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    5. Select Features > Print document on to scale the document to a particular size. Alternatively, you can scale the document in Project. Using Excel 1. Select the Office Button, then Print. Select your printer's name, then click Close. 118 Chapter 11 Practical printing examples ENWW
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    2. Select the Page Layout tab, then Size, and choose the paper size you want. 3. Select the Office Button, then Print > Properties to go to the printer driver. In the Paper/ Quality tab, select Paper source, Paper Type and Print Quality. ENWW Print and scale from Microsoft Office 119
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    4. Select Features > Print document on to scale the document to a particular size. Alternatively, you can scale the document in Excel. 120 Chapter 11 Practical printing examples ENWW
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    12 Retrieving printer usage information ● Get printer accounting information ● Check usage statistics ● Check usage statistics for a job ● Request accounting data by email ENWW 121
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    different ways of getting accounting information from your printer. ● View printer usage statistics for the whole lifetime of the printer, see Check usage statistics on page 122. ● View ink and paper usage for each of your recent jobs by using the HP Utility, see Check usage statistics for a job on
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    guaranteed. Accounting statistics with the HP Utility (T1300 series) 1. Access the HP Utility, see Access the HP Utility on page 33. identify the printer when it sends email messages. 10. From the Configuration menu, select Printer settings. 11. In the Accounting section, if you set Require account
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    , the number of copies, the paper type and size, the amount of each color of ink used and various other attributes of the job. Accounting data are also provided on scan and copy jobs. You can download an Excel template from HP's Web site (http://www.hp.com/go/designjet/ accounting) that will enable
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    13 Handling ink cartridges and printheads ● About the ink cartridges ● Check the ink cartridges status ● Remove an ink cartridge ● Insert an ink cartridge ● About the printheads ● Check the printhead status ● Remove a printhead ● Insert a printhead ENWW 125
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    , each cartridge's status is under Supplies Status > Cartridges. ● In the HP Utility for Mac OS, select Printer Status in the Information group. Remove an ink cartridge There are two occasions when you need to remove an ink cartridge. ● The ink cartridge is very low and you want to replace it with
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    the cartridge straight up. NOTE: Avoid touching the end of the cartridge that is inserted into the printer, as there may be ink on the connection. NOTE: Avoid storing partially used ink cartridges. 5. The front-panel display identifies the missing ink cartridge. ENWW Remove an ink cartridge 127
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    has been inserted. If you have difficulty, see Cannot insert an ink cartridge on page 183. 5. When all cartridges have been inserted, close the cover. 6. The front-panel display confirms that all cartridges have been correctly inserted. 128 Chapter 13 Handling ink cartridges and printheads ENWW
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    ink cartridges and jet ink onto the paper. CAUTION: Observe precautions when handling printheads because they are ESD-sensitive devices (see the Glossary on page 210). Avoid touching pins, leads and circuitry. Check the printhead status The printer automatically checks and services the printheads
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    CAUTION: Printhead replacement must be performed with the printer powered on. 1. From the front panel, press , then , then Replace printheads. Alternatively, press , then , then Ink > Replace printheads. 2. The printer moves the carriage into the correct position. CAUTION: If the carriage is
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    7. This gives you access to the printheads. 8. To remove a printhead, lift up the blue handle. 9. Using the blue handle, use steady force to disengage the printhead. ENWW Remove a printhead 131
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    can damage the printhead. 11. The front-panel display identifies the missing printhead. Insert a printhead NOTE: You cannot insert a new printhead successfully if either of the connected ink cartridges is empty, or nearly empty. In this case, you should replace the ink cartridge before inserting the
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    an angle, or if you rotate it as you insert it. 4. Push down as indicated by the arrow shown below. CAUTION: When installing the new printhead there may be some resistance, so you need to press it down firmly but smoothly. You should hear a beep and see confirmation on the front
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    the printheads. The default routine process, when all printheads are changed, takes 10 minutes. If the printer finds problems in preparing the printheads, it takes longer, up to 45 minutes. For a single printhead insertion, the times vary between 2 and 40 134 Chapter 13 Handling ink cartridges and
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    . After all printheads are checked and prepared, the printhead realignment procedure runs automatically if paper is loaded, see Align the printheads on page 186. 10. You are recommended to perform a color calibration after inserting a new printhead. See Color calibration on page 86. ENWW Insert
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    14 Maintaining the printer ● Check printer status ● Clean the exterior of the printer ● Maintain the ink cartridges ● Move or store the printer ● Update the firmware ● Update the software ● Printer maintenance kits ● Secure Disk Erase 136 Chapter 14 Maintaining the printer ENWW
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    about the general status of the printer. The Supplies page in the Main tab describes the status of the paper and ink supplies. ● At the front panel, you can press for information about paper, ink levels, ink cartridges, and printheads. If there is a current problem, you are taken automatically to
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    off for a long period of time, the printheads may become unusable. In this case, you need to replace the printheads with new ones. TIP: Because preparing and purging the printheads uses both time and ink, you are strongly recommended to leave the printer always on or in sleep mode, whenever possible
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    in the Support group. ● Using HP Web Jetadmin, with which you can make manual firmware updates or request automatic updates. ● Using a USB flash drive. Download the firmware file from http://www.hp.com/go/T790/ firmware or http://www.hp.com/go/T1300/firmware (according to your printer model) into
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    see Contact HP Support on page 203. NOTE: If you choose to erase the whole hard disk, you may be asked to restart the printer several times during the process, which will take about 6 hours with Secure Disk Erase or 24 hours with Secure Sanitizing Erase. 140 Chapter 14 Maintaining the printer ENWW
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    15 Accessories ● How to order supplies and accessories ● Introduction to the accessories ENWW 141
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    HP Support (see Contact HP Support on page 203). The rest of this chapter lists the available supplies and accessories, and their part numbers. Order ink supplies The following ink supplies can be ordered for your printer. Table 15-1 Ink cartridges Cartridge HP 72 69 ml Photo Black Ink Cartridge HP
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    type g/m² Length Width Part numbers HP Bond and Coated Paper HP Universal Bond Paper 80 HP Bright White Inkjet Paper 90 HP Recycled Bond Paper 80 HP Cockle-free Coated Paper 100 45.7 m (150 ft) 91.4 m (300 ft) 45.7 m (150 ft) 594 mm (23.39 in) (A1) 610 mm (24 in) 914 mm (36 in) 1067
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    Paper HP Fluorescent Yellow Colored 100 Paper HP Yellow Colored Paper 92 HP Technical Paper HP Natural Tracing Paper 90 Length 30.5 m (100 ft) 45.7 m (150 ft) 45.7 m (150 ft) 91.4 m (300 ft) 30.5 m (100 ft) 30.5 m (100 ft) 67.5 m (225 ft) 30.5 m (100 ft) 45.7 m (150 ft) Width 610 mm (24
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    Q6575A 1067 mm (42 in) Q6576A HP Universal Instant-dry Semi-gloss 190 Photo Paper 30.5 m (100 ft) 610 mm (24 in) 914 mm (36 in) Q6579A Q6580A 1067 mm (42 in) Q6581A TIP: The dye inks used by your printer will fade very quickly on instant-dry photo papers. If you plan to display the
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    accessories can be ordered for your printer. Name HP Designjet PostScript Upgrade HP Designjet External Hard Disk HP Designjet T790 24-in Spindle HP Designjet T790 & T1300 44-in Spindle Product number CN500B CN501A CQ783A Q6709A 146 Chapter 15 Accessories Part numbers Q1914A (AEN) Q1915A (AEN
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    paper type to another. Jetdirect print server Jetdirect print servers support extra connectivity and security options beyond those provided in the standard Ethernet interface built into the printer. External hard disk (T790 PS and T1300 series) The external hard disk replaces the printer's internal
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    and connect the USB cable to it as shown. 3. Ensure that the printer is turned on. 4. At the front panel, press external hard disk. , then , then Setup > External hard disk > Install 5. The front panel displays Connect external hard disk or press Cancel to abort. 6. Connect the other end of
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    . 5. Press OK. 6. The front panel displays External hard disk: Remove External Hard Disk. 7. Remove the external hard disk. 8. The printer restarts. Troubleshooting ● The use of the external hard disk by any device other than an HP Designjet is not supported and may cause severe damage to the
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    and resume use of the internal disk drive, you will be able to use the USB device port again. ● The external hard disk should not be removed while the printer is on. If you remove it, the front panel displays the following error message (64:1:01): USB HDD accessory disconnected. Please reconnect it
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    16 Troubleshooting paper issues ● The paper cannot be loaded successfully ● The paper type is not in the driver ● The printer printed on the wrong paper type ● An "on hold for paper" message (T1300 series) ● The roll paper will not advance ● The paper has jammed ● A strip stays on the output tray
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    process. ● When loading a roll on the T1300 series, the roll cover must remain open until the front panel prompts you to close it. ● When loading the upper roll (the only roll on the T790/T795), avoid inserting the paper into the cut sheet slot. 152 Chapter 16 Troubleshooting paper issues ENWW
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    sheets. In case of any problem, please follow the instructions given on the front-panel display. If you would like to start the load process again, cancel the process on the front panel; the printer ejects the sheet from the front of the printer. Paper loading error messages Here is a list of
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    narrow or too short to be loaded in the printer. Press to stop the load process. See Functional specifications on page 206. Avoid inserting roll paper into the cut sheet slot. The paper type is not in the driver To work with a paper not in the driver, you can use your paper as one of the presets
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    For other image quality problems, see Troubleshooting print-quality issues on page 164. The printer printed on the wrong paper type If the printer prints your job before you were able to load your desired paper, you may have Any selected for the Paper Type in the printer driver. When Any is selected
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    are used to decide on which roll a job will be printed? When a user sends a job, the desired paper type can be set (in the driver or in the Embedded Web Server). The printer will print the job on a roll of paper of the chosen paper type that is large enough to print the drawing without clipping. If
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    hold if the paper that is loaded on the printer is only 914 mm (36 in) wide. If you wish to print these file formats without adding extra margins outside of the drawing, the Clip contents by margins option can be used. This option will force the margins to be set inside of the
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    the printhead carriage out of the way. 4. Lift the blue lever as far up as it will go. 5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer. CAUTION: Do not move the paper sideways, as it could damage the printer. 158 Chapter 16 Troubleshooting paper
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    6. Rewind the roll. If the paper is stuck and cannot be rewound further, cut it from the roll. 7. Remove all pieces of paper from the rear of the printer. 8. Lower the blue lever. ENWW The paper has jammed 159
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    the window. 10. Switch on the printer. 11. Reload the roll, or load a new sheet see Paper handling on page 38. NOTE: If you find that there is still some paper causing an obstruction within the printer, restart the procedure and carefully remove all pieces of paper. A strip stays on the output tray
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    tends to curl near the end of a roll, which can cause output problems. Load a new roll, or remove prints manually as they are completed. The sheet stays in the printer when the print has been completed The printer holds the paper to allow the print to dry after printing, see Change the drying time
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    This status appears when loading any paper that has not been calibrated. HP papers in the Front Panel have been optimized by default and unless you experience image quality problems in your printed image such as banding or graininess it is not recommended to recalibrate the paper advance. ● OK: This
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    status screen and reprint your print. Return to default calibration Returning to the default calibration sets all the corrections made by the paper advance calibration to zero. To return to the default paper advance calibration value, you must reset the calibration. 1. From the front panel, press
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    print-quality issues ● General advice ● Print quality troubleshooting wizard ● Horizontal lines across the image (banding) The whole image is blurry or grainy ● The paper is not flat ● The print is scuffed or scratched ● Ink marks on the paper ● Black ink comes off when you touch the print ● Edges
  • Konica Minolta HP Designjet T1300 | User Guide - Page 173
    ● The Image Diagnostics Print ● If you still have a problem ENWW 165
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    print-quality problem: ● To achieve the best performance from your printer, use only genuine manufacturer's supplies and accessories, whose reliability and performance have been thoroughly tested to give trouble-free performance and best-quality prints. For details of recommended papers, see Order
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    status. If the status is DEFAULT, try performing paper advance calibration: see Recalibrate the paper advance on page 161. If the problem persists despite all the above actions, contact your customer service representative for further support. ENWW Horizontal lines across the image (banding) 167
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    the paper advance on page 161. If the problem persists despite all the above actions, contact your customer service representative for further support. Lines appear stepped or jagged If lines in your image appear stepped or jagged when printed: 168 Chapter 17 Troubleshooting print-quality
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    that you are using appropriate print-quality settings. See Printing on page 52. 3. Select the custom print-quality options in the driver dialog, and turn on the Maximum detail option (if available). Lines print double or in the wrong colors This problem can have various visible symptoms: ● Colored
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    Try changing to a heavier paper type, such as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper. 4. Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to use less ink. Here are some example paper types in ascending order of
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    the following ways. 1. Print on HP Matte Film, for which your printer's line length accuracy is specified. paper advance calibration: see Recalibrate the paper advance on page 161. If the problem persists despite all the above actions, contact your customer service representative for further support
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    Try changing to a thicker paper type, such as HP Heavyweight Coated Paper or HP Super Heavyweight Plus Matte Paper. 3. Select a paper type that is slightly thinner than the paper you have loaded; this will persuade the printer to use less ink. Here are some example paper types in ascending order of
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    the printheads. Try the following suggestions to avoid this problem: 1. Check that the paper type you have loaded corresponds to the paper type selected in the front panel and in your software. See View information about the paper on page 46. 2. Use a recommended paper type (see Order paper on
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    very thin horizontal lines across the print. To avoid this problem: 1. Print the Image Diagnostics Print. See The Image Diagnostics Print on page 178. 2. Consider printing with roll paper. 3. Consider using larger margins around your image. 174 Chapter 17 Troubleshooting print-quality issues ENWW
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    fibers, dust or loose coating material. To avoid this problem: 1. Try cleaning the paper manually with a brush before printing, to remove any loose fibers or particles. 2. Always keep the cover of your printer closed. 3. Protect your paper rolls and sheets by storing them in bags or boxes. Colors
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    and the printer. Check your USB or network cable. ● Check to make sure that your software settings are correct for your current page size (for example, long-axis prints). ● If you are using network software, make sure it has not timed out. 176 Chapter 17 Troubleshooting print-quality issues
  • Konica Minolta HP Designjet T1300 | User Guide - Page 185
    problem before printing by previewing your print (see Preview a print on page 61). ● Check the actual printable area for the paper size you have loaded. printable area = paper size PostScript printer driver to print your job, if you have not already tried it. ● The Windows HP-GL/2 and HP RTL driver
  • Konica Minolta HP Designjet T1300 | User Guide - Page 186
    output. Here are some suggestions to help you to avoid this problem. ● Try using the PostScript printer driver to print your job, if you have not already tried it. ● Select a smaller page size and scale to the desired final page size in the driver or in the front panel. ● Save the file in another
  • Konica Minolta HP Designjet T1300 | User Guide - Page 187
    responsible needs cleaning. However, if the rectangles look solid, do not worry about just a few missing dashes in part 2; these are acceptable because the printer can compensate for a few clogged nozzles. Here is an example of a gray printhead in a good state: ENWW The Image Diagnostics Print 179
  • Konica Minolta HP Designjet T1300 | User Guide - Page 188
    . See Clean the printhead drop detector on page 184. 5. If the problem still remains, replace any persistently faulty printheads (see Handling ink cartridges and printheads on page 125), or contact HP Support (see Contact HP Support on page 203). 180 Chapter 17 Troubleshooting print-quality issues
  • Konica Minolta HP Designjet T1300 | User Guide - Page 189
    correct HP driver, if feasible. The latest HP drivers can be downloaded from http://www.hp.com/go/T790/drivers or http://www.hp.com/go/T1300/ drivers. ● If you are using a non-HP RIP, its settings may be incorrect. See the documentation that came with the RIP. ● Check that your printer's firmware is
  • Konica Minolta HP Designjet T1300 | User Guide - Page 190
    18 Troubleshooting ink cartridge and printhead issues ● Cannot insert an ink cartridge ● Ink cartridge status messages ● Cannot insert a printhead ● The front-panel display recommends reseating or replacing a printhead ● Clean the printheads ● Clean the printhead drop detector ● Align the printheads
  • Konica Minolta HP Designjet T1300 | User Guide - Page 191
    known problems. ● Missing: there is no cartridge present, or it is not correctly connected to the printer. ● Low: the ink level is low. ● Very low: the ink level is very low. ● Empty: the cartridge is empty. ● Reseat: you are recommended to remove the cartridge and then reinsert it. ● Replace: you
  • Konica Minolta HP Designjet T1300 | User Guide - Page 192
    . If you do not clean the printhead drop detector immediately, the printer continues working normally, however, the front panel display continues to show the warning. CAUTION: Wear gloves to avoid getting ink on your hands. 184 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW
  • Konica Minolta HP Designjet T1300 | User Guide - Page 193
    1. Turn off the printer at the front panel. 2. To avoid an electric shock, switch the printer off and unplug it. 3. Open the window. 4. Find the printhead drop detector beside the stored printhead carriage. ENWW Clean the printhead drop detector 185
  • Konica Minolta HP Designjet T1300 | User Guide - Page 194
    which runs whenever a printhead has been accessed or replaced. In cases where the paper has jammed or you are experiencing problems with color accuracy, see Color management on page 85; you may need to align the printheads. 186 Chapter 18 Troubleshooting ink cartridge and printhead issues ENWW
  • Konica Minolta HP Designjet T1300 | User Guide - Page 195
    the process complete before using the printer. NOTE: The printer prints a calibration image. Do not worry about the image. The front-panel display shows any errors in the process. Image Quality Maintenance menu procedure 1. Load the paper you wish to use, see Paper handling on page 38. You can
  • Konica Minolta HP Designjet T1300 | User Guide - Page 196
    printhead, see Remove a printhead on page 129 and Insert a printhead on page 132. ● Replace: the printhead is failing. Replace the printhead with a working printhead, see Remove a printhead on page 129 and Insert a printhead on page 132. 188 Chapter 18 Troubleshooting ink cartridge and printhead
  • Konica Minolta HP Designjet T1300 | User Guide - Page 197
    ● Replacement incomplete: a printhead replacement process has not completed successfully, relaunch the replacement process and let it finish completely (it is not needed to change the printheads). ● Remove: the printhead is not a suitable type for use in printing. ENWW Printhead status messages
  • Konica Minolta HP Designjet T1300 | User Guide - Page 198
    19 Troubleshooting general printer issues ● The printer will not start ● The printer does not print ● The printer seems slow ● Communication failures between computer and printer ● Cannot access the HP Utility ● Cannot access the Embedded Web Server ● Cannot connect to the Internet ● Web Services
  • Konica Minolta HP Designjet T1300 | User Guide - Page 199
    file, then asks you to remove the USB flash drive. 5. The printer automatically installs the new firmware and restarts. The printer does not print If all is in order (paper loaded, all ink components installed and no file errors), there are still reasons why a file you have sent from your computer
  • Konica Minolta HP Designjet T1300 | User Guide - Page 200
    ● Did you specify the correct paper type when loading the paper? Some paper types require more time for printing; for example, photo and coated papers require more drying time between passes. To find out the printer's current paper type setting, see View information about the paper on page 46. ● If
  • Konica Minolta HP Designjet T1300 | User Guide - Page 201
    to the Internet If your printer has difficulty in connecting to the Internet, it may start the Connectivity Wizard automatically. You can also start the wizard manually at any time. ● From the Embedded Web Server: select Support > Connectivity troubleshooting > Connectivity wizard. NOTE: You cannot
  • Konica Minolta HP Designjet T1300 | User Guide - Page 202
    the printer's connection to HP Designjet ePrint & Share. ● HP ePrint Center test: Check the printer's connection to the HP ePrint Center. ● Firmware update test: Check the printer's connection to HP's firmware update servers. If any test fails, the printer describes the problem and recommends how
  • Konica Minolta HP Designjet T1300 | User Guide - Page 203
    . There are permanent alerts, such as "ink cartridge low on ink", that reappear when the printer becomes idle and there is not another more severe alert. TIP: From the front panel display you can configure paper mismatch alerts, see Paper suitability options (T1300 series) on page 26. ● Embedded Web
  • Konica Minolta HP Designjet T1300 | User Guide - Page 204
    -panel display recommends reseating or replacing a printhead on page 183. Contact HP Support to replace the cutter. See Contact HP Support on page 203. Cancel, resume or delete the job. See Job queue management (T790 PS and T1300 series) on page 77. Contact HP Support. See Contact HP Support on page
  • Konica Minolta HP Designjet T1300 | User Guide - Page 205
    Handling ink cartridges and printheads on page 125. Table 20-2 Numerical error codes Error code Recommendation 01.0, 01.1, 01.2 Restart the printer. 06:03 Restart the printer. 08:04 Restart the printer. If the problem persists, update the printer's firmware. See Update the firmware on page
  • Konica Minolta HP Designjet T1300 | User Guide - Page 206
    your printer's firmware. See Update the firmware on page 138. 81:01 Please follow the instructions on the front panel. You may be asked to run a test procedure and write down a numeric code before contacting HP Support. See Contact HP Support on page 203. 81:03, 84:03 Restart the printer. 86:01
  • Konica Minolta HP Designjet T1300 | User Guide - Page 207
    The log will be automatically copied into the drive. Using the Embedded Web Server 1. In your Web browser, go to http://printer IP address/hp/device/webAccess/log.html. 2. The Embedded Web Server will send you a file called log.tar.gz containing the system error log. ENWW The system error log 199
  • Konica Minolta HP Designjet T1300 | User Guide - Page 208
    21 HP Customer Care ● Introduction ● HP Professional Services ● HP Instant Support ● HP Proactive Support ● Customer Self Repair ● Contact HP Support 200 Chapter 21 HP Customer Care ENWW
  • Konica Minolta HP Designjet T1300 | User Guide - Page 209
    your HP Designjet printers and solutions. Join the HP community at the Knowledge Center, your large-format printing community, for 24×7 access to: ● Multimedia tutorials ● Step-by-step how-to guides ● Downloads: the latest printer firmware, drivers, software, paper presets, etc. ● Technical support
  • Konica Minolta HP Designjet T1300 | User Guide - Page 210
    HP Installation The HP Installation service unpacks, sets up and connects the printer for you. This is one of the HP Care Pack services; for more information, please visit http://www.hp.com/go/ printservices. HP Instant Support HP Instant Support Professional Edition is HP's suite of troubleshooting
  • Konica Minolta HP Designjet T1300 | User Guide - Page 211
    information about Customer Self Repair, see http://www.hp.com/go/selfrepair. Contact HP Support HP Support is available to you by telephone. What to do before you call: ● Review the troubleshooting suggestions in this guide. ● Review the relevant driver documentation. ENWW Customer Self Repair 203
  • Konica Minolta HP Designjet T1300 | User Guide - Page 212
    following reports; you may be asked to fax them to the support center helping you: Configuration, Usage Report and "all pages above" from Service Information (see The printer's internal prints on page 13) Telephone number Your HP Support telephone number is available on the Web: please visit http
  • Konica Minolta HP Designjet T1300 | User Guide - Page 213
    22 Printer specifications ● Functional specifications ● Physical specifications ● Memory specifications ● Power specifications ● Ecological specifications ● Environmental specifications ● Acoustic specifications ENWW 205
  • Konica Minolta HP Designjet T1300 | User Guide - Page 214
    mm (24 in) or 1118 mm (44 in) 1676 mm (66 in) 0.8 mm (31.5 mil) 328 g/m² Table 22-3 Printing resolutions Print quality Maximu Driver m detail Best (glossy paper*) On HP-GL/2, HP PCL3GUI On PostScript Off Any Best (other papers) Off Any Normal Off HP-GL/2 PostScript, HP PCL3GUI Fast
  • Konica Minolta HP Designjet T1300 | User Guide - Page 215
    RTL, CALS G4, TIFF, JPEG, Adobe PDF 1.7, Adobe PostScript 3 Physical specifications Table 22-7 Printer physical specifications HP Designjet T790 24-in series HP Designjet T790 44-in series HP Designjet T1300 series Weight 60 kg (132 lb) 81.6 kg (180 lb) 86 kg (189 lb) Width 1262 mm (49.7 in
  • Konica Minolta HP Designjet T1300 | User Guide - Page 216
    Memory specifications Table 22-8 Memory specifications HP Designjet Dedicated file-processing memory * T790 8 GB T795 T1300 series 16 GB 32 GB Hard disk 160 GB 160 GB 160 GB * 640 MB physical DRAM Power specifications Table 22-9 Printer power specifications Source Frequency Current
  • Konica Minolta HP Designjet T1300 | User Guide - Page 217
    Table 22-11 Printer acoustic specifications (continued) Idle sound pressure at bystander position 29 dB (A) Operating sound pressure at bystander position 46 dB (A) ENWW Acoustic specifications 209
  • Konica Minolta HP Designjet T1300 | User Guide - Page 218
    networking. Apple now recommends TCP/IP and Bonjour networking instead. HP Designjet products no longer support AppleTalk. Bonjour Apple any exposed grounded part of the printer (mainly metal parts) before handling ESD sensitive devices (such as the printheads or ink cartridges). Additionally, to
  • Konica Minolta HP Designjet T1300 | User Guide - Page 219
    2: a language defined by HP to describe vector graphics. I/O Input/Output: this term describes the passing of data between one device and another. ICC The International Color Consortium, a group of companies that have agreed on a common standard for color profiles. Ink cartridge A removable printer
  • Konica Minolta HP Designjet T1300 | User Guide - Page 220
    printer. Printhead A removable printer component that takes ink of one or more colors from the corresponding ink cartridge(s) and deposits it on the paper, through a cluster of nozzles. In the HP Designjet T790 and T1300 series, each printhead prints two different colors. Spindle A rod that supports
  • Konica Minolta HP Designjet T1300 | User Guide - Page 221
    196 log 199 external hard disk 147 F fading colors 176 features of printer 4 file system check 194 firmware update 138 manual setup 25 setup 24 front panel 9 brightness 34 job preview 78 job queue 78 language 33 units 35 front panel option adjust paper advance 162 align printheads 187 allow EWS 193
  • Konica Minolta HP Designjet T1300 | User Guide - Page 222
    66 sleep mode wait time 34 unload paper 44 front view 6 functional specifications 206 G graininess 171 graphic languages 207 gray shades 90 H hard disk specification 208 hard disk, external 147 HP Care Packs 202 HP Customer Care 201 HP Designjet ePrint & Share introduction 11 print 69 security 75
  • Konica Minolta HP Designjet T1300 | User Guide - Page 223
    erase 139 security 30 ePrint & Share 75 sheet paper load 45 unload 46 sleep mode wait time 34 slow printing 192 smartphone 70 software 10 software update 139 specifications acoustic 208 ecological 208 environmental 208 functional 206 graphic languages 207 hard disk 208 ink supplies 206 margins 207
  • Konica Minolta HP Designjet T1300 | User Guide - Page 224
    statistics ink cartridge 126 usage 122 usage per job 123 stepped lines 168 store the printer 137 support services HP Care Packs 202 HP Customer Care 201 HP Instant Support 202 HP Proactive Support 202 HP Start-Up Kit 202 HP Support 203 Knowledge Center 201 printer installation 202 warranty
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DESIGNJET T790 and T1300 ePrinter
Series
Using Your Printer