Konica Minolta bizhub 28e bizhub 28e Administrator Guide
Konica Minolta bizhub 28e Manual
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- Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 1
Plain-paper digital Fax/Copier/Printer/Scanner Administrator's Guide - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 2
Chapter 1 Using common functions 1 Chapter 2 Management 2 Chapter 3 Maintenance 3 Chapter 4 Troubleshooting 4 Chapter 5 Specifications 5 Chapter 6 Trademarks and copyrights 6 - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 3
How to read this manual v Symbols...v Key descriptions...v Screens...v About the operating instructions vi Cautions for using 18 Paper settings...1-19 List of paper settings 1-20 Specifying default settings 1-21 List of default settings 1-22 Setting smart energy save 1-25 Printing lists...1- - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 4
2-5 1 Setting the administrator password 2-5 Setting the protect passcode 2-31 Setting an e-mail gateway 2-32 Mirroring the machine settings 2-34 Importing / Exporting Replacing consumables 3-2 Replacing the toner cartridge 3-2 Replacing the drum cartridge 3-3 Replacing the stamp - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 5
messages...4-2 Error messages displayed on the screen 4-2 Troubleshooting...4-4 Cannot connect to the network 4-4 Image quality problems 4-5 When a power failure occurs 4-7 Main unit operation 4-7 Chapter 5 Specifications Specifications...5-2 General...5-2 Acceptable paper...5-9 Acceptable - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 6
instructions carefully. Describes important conditions or restrictions you should carefully observe to avoid problems For example, the "Setting" button [Setting] Screens This manual uses the screens of the bizhub 28e standard model, unless otherwise stated. The screens you see may differ - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 7
Prev] or [Next] are omitted. That means when you follow the instructions of the guide, you may not find the instructed item until you press [Prev] or [Next] several times. The MFP Menu screen is displayed. 2 Press [Default Settings]. 3 Press [Next]. 4 Press [Smart Energy Save]. vi How to read this - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 8
Cautions for using the machine Besides the "Safety Information" supplied with this product, please observe the following instructions. 1 Installation location • Keep the ventilating slot of the machine away from walls or other devices. • To ensure proper ventilation and easy operation, secure an - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 9
the outlet and removed the line cable. Use at least two people to move the machine. • When transporting the machine, remove the toner cartridge. • When transporting the machine, support the parts shown in the figure below. When you lift the machine, be sure to bend your knees sufficiently so as not - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 10
on an incline. This could cause defects in printing quality. • Do not disassemble the drum or toner cartridge. • Protect the drum and toner cartridge from shocks and vibration. • Do not remove the drum and toner cartridge from their packaging until you are ready to use them. Cautions for using the - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 11
to stain your hands or clothes with the toner. If your hands or clothes get stained, wash them using clean cold water. The stains may become permanent if washed using warm water. • Do not perform operations that are not described in the instruction manuals Ventilation • Please use this machine in - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 12
ENERGY STAR® 1 As an ENERGY STAR® partner, Konica Minolta has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. Export controls This product includes the item, technology or software subject to - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 13
This page intentionally left blank. xii Cautions for using the machine - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 14
the My MFP shortcuts 1-17 Editing from the settings screen 1-18 Paper settings...1-19 List of paper settings 1-20 Specifying default settings 1-21 List of default settings 1-22 Setting smart energy save 1-25 Printing lists...1-27 List of lists...1-28 Using personal settings 1-29 Specifying - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 15
up to 10 domain name extensions for your convenience. For details, see chapter 7, "Registering other settings" in the Scanner and Fax Guide. Cursor keys They move the character entry position. Delete Press this to delete characters. Entering characters Entering characters 1 Select the character - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 16
advance to easily enter frequently used strings. NOTE For details on registering domain names, refer to Chapter 7, "Registering Other Settings" in the Scanner and Fax Guide. 1 Enter the e-mail address. 2 Press [.com]. Entering characters 1-3 - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 17
3 Select the domain name you want to enter. The selected domain name is entered. The domain name selection screen is not displayed if no domain names are registered. 1-4 Entering characters - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 18
Editing characters To edit characters, move the cursor to the character you want to edit. Deleting characters 1 1 Move the cursor using the cursor keys to the character you want to delete. Using common functions 2 Press [Delete]. Inserting characters 1 Move the cursor using the cursor - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 19
you do not want to print the information, press [Close]. 4 Press [Yes]. Press [ON] to enable duplex printing, or [OFF] to disable it. NOTE The toner and drum remaining percentage displayed on the screen are only for a rough estimate. 1-6 Checking the machine information - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 20
Registering various functions You can register useful functions to use with each mode, such as address book destinations, My Jobs, and various shortcuts. 1 1 Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press repeatedly until My MFP Menu screen is - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 21
can also edit, delete, and print a list of the conditions. Settings Reference page Chapter 7, "Registering destinations" in the Scanner and Fax Guide. • Copy Functions 1-15 Doc.Type, Contrast, DuplexCopy, Doc. Size, Card Copy • Scanner Functions Doc.Type, Contrast, Resolution, File Name, Color - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 22
in the Scanner and Thu, Fri, Sat, Sun Fax Guide. 1 Start Time 12:00 am to 11:59 pm: Guide. 1-17 Chapter 7, "Registering Other Settings" in the Scanner and Fax Guide. Chapter 4, "Cover page" in "Transmission related settings" in the Scanner and Fax Guide. NOTE Underlined values are the default - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 23
Using My Jobs Register frequently used functions in My Jobs to allow a quick use of it. NOTE • Up to six jobs can be registered. • The destinations in the personal address book cannot be registered. • Print jobs cannot be registered. • The machine emits a beep sound when registering My Jobs to - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 24
Using common functions 3 Press [Add]. 1 When editing, select the job you want to edit, and press [Edit]. Proceed to step 7. 4 Select the type of job you want to register. 5 Press [Yes]. 6 Perform the operation you want to register, and press . 7 To register the job name, press [Title]. When - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 25
10 Select [Yes] to include the start key operation in the job or [No] not to include the start key operation, and press [Enter]. No: The registered job will displayed when you execute the job. You can confirm the functions and then press . Yes: The registered job will be done when you - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 26
Deleting My Jobs 1 Press [My Jobs] on My MFP Menu screen. If My MFP Menu screen is not displayed, press repeatedly until My MFP Menu screen is displayed. 1 Using common functions 2 Press [Add/Edit]. 3 Select the job you want to delete, and press [Delete]. 4 Press [Yes] to proceed with - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 27
Printing My Jobs list 1 Press [My Jobs] on My MFP Menu screen. If My MFP Menu screen is not displayed, press repeatedly until My MFP Menu screen is displayed. 2 Press [Add/Edit]. 3 Press [List]. 4 Press [Yes]. Press [ON] to enable duplex printing, or [OFF] to disable it. NOTE Also, you can - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 28
Tx, Dialing Options, Broadcast, CheckMail, Delayed Tx, E Gateway *1 Only when the "Scan confirmation stamp option" is attached. NOTE Underlined values are the default settings specified at the time of shipment. 1 Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 29
3 Press [Soft Key]. 4 Select the ready screen you want to set. 5 Select the soft key you want to edit. 6 Select the function you want to display as a soft key, and press [Enter]. To continue to specify other soft keys, repeat the procedure from step 5. 1-16 Changing the soft keys - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 30
FTP Server • Scan to USB Memory • Scan to Print • Security Print • PC Folder to Print • USB Memory to Print • Register • Paper Settings • Default Settings • Management • List • Personal Settings • Sound Settings • Language • DocIndex • Scan to Evernote • Scan to Box*1 • Scan to Dropbox*1 • Scan to - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 31
Editing from the settings screen 1 Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press repeatedly until My MFP Menu screen is displayed. 2 Press [Register]. 3 Press [My MFP Shortcut]. 4 Select the shortcut button you want to change. 5 Select the function you - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 32
Paper settings You can make paper settings for receiving faxes and making copies. 1 1 Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press repeatedly until My MFP Menu screen is displayed. 2 Press [Paper Settings]. Using common functions 3 Select the item - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 33
see "Loading paper into the bypass tray" in Legal "Loading paper" in the User's Guide. H.LTR Executive NOTE DL Custom-sized paper can be used for PC printing only. COM10 Monarch machine. NOTE Underlined values are the default settings specified at the time of shipment. 1-20 Paper settings - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 34
settings if you press or the machine is left 1 without any operation for a designated period of time. Changing the default values of often-used functions can shorten the time required to adjust settings. 1 Press [Setting] on My MFP Menu screen. If My MFP Menu screen - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 35
settings for templates, and the file format for the scan to e-mail function. For details, see chapter 7, "Specifying default settings" in the Scanner and Fax Guide. Fax Settings You can set the default values for the fax mode, such as the resolution and contrast for the documents to be faxed. For - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 36
the settings individually. • Paper jam • Out of paper • Toner replacement • PC print error • Fax Communication error • Fax cancel • Memory Overflow • Cover Open • Document jam • Drum cartridge replacement • Checkout error • Fax Reception Print Warning OFF - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 37
*1 Except for the Fax screen, Printer screen and My MFP screen. *2 Except for the Printer screen and My MFP screen. NOTE Underlined values are the default settings specified at the time of shipment. 1-24 Specifying - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 38
common functions mode to sleep mode from 1 to 240 minutes. (The default setting is 1 minute.) You cannot set so that the machine does , press repeatedly until My MFP Menu screen is displayed. 2 Press [Default Settings]. 3 Press [Smart Energy Save]. 4 Press [Energy Save Mode]. 5 Specify - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 39
. • The procedures are concluded when you do not set up the day of week. 14 Select the day of week, and press [Enter]. 1-26 Specifying default settings - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 40
Printing lists You can print various lists from "List" menu. 1 1 Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press repeatedly until My MFP Menu screen is displayed. 2 Press [List]. Using common functions 3 Select the list you want to print, and press [ - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 41
order. Prints a list of the communication results. Prints a list of default settings, management settings, and paper settings, etc. Prints a list of Guide. Chapter 6, "Printing journals" in the Scanner and Fax Guide. - - - 1-14 1-6 Chapter 4, "Useful reception function" in the Scanner and Fax Guide - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 42
Using personal settings In the personal settings, you can customize the various settings for each user. Personal settings are displayed when a user login is performed. For details, see "Logging 1 in / Logging out" (page 1-32). Using common functions Specifying personal settings Setting - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 43
for each user. Personal Settings OFF ON Tx Report Settings OFF Print e-mail Chapter 6, "Checking the transmission result" in the Scanner and Fax Guide. Default Display You can select to display either the Shared 1-31 shared screen or personal screen when Personal the user logs in. List You - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 44
Using personal settings Personal settings can only be used when the user is logged in. 1 Press after performing a user login. 1 Using common functions • If the shared screen is displayed, press to switch to the personal screen. • If the personal screen - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 45
and press [Enter]. • According to the machine policy, the user ID entry screen will be displayed. Enter the user ID and press [Enter]. 3 Enter the password, and press [Enter]. If a password is not set, press [Enter] without entering - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 46
settings, see chapter 4, "Setting the machine policy" in "Setting security" in the Message Board Guide. 1 Logging out There are two methods to log out; manual and automatic. Here the procedure to log out manually is described. NOTE • For details on how to set automatic logout time, see "Setting the - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 47
This page intentionally left blank. 1-34 Logging in / Logging out - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 48
settings 2-3 Setting security codes 2-5 Setting the administrator password 2-5 Setting the protect passcode 2-7 Function protect settings 2-27 Setting user authentication 2-31 Setting an e-mail gateway 2-32 Mirroring the machine settings 2-34 Importing / Exporting using USB memory device 2- - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 49
whenever you press [Management], which enables you to prevent users other than the administrator from changing the settings. Once you enter the administrator password, you can set the setting continuously in "Management". 1 Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 50
•Closed Reception OFF Scanner and Fax Guide. 2 ON Management •Passcode 0000 Prohibited Protect Setting using an administrator password Protect ON and protect passcode. Protect specify the settings required for using the machine. Mirroring You can copy the settings information to another - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 51
Reference page PIN Mode Admin Password Protect Passcode Automatic LogoutTime Guide. You can set the administrator No administrator 2-5 password. password is set at You can set an administrator shipment. password default settings specified at the time of shipment. 2-4 Machine management - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 52
technical representative. Setting the administrator password 1 Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press repeatedly until My MFP Menu screen is displayed. 2 Press [Management]. 3 Press [Admin Password]. 4 Enter the password you want to set, and - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 53
MFP Menu screen is not displayed, press repeatedly until My MFP Menu screen is displayed. 2 Press [Management]. 3 Enter the administrator password, and press [Enter]. 4 Press [Admin Password]. 5 Enter the new password, and press [Enter]. • Up to 28 characters can be entered. • To delete the - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 54
repeatedly until My MFP Menu screen is displayed. 2 Press [Management]. Management 3 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4. 4 Press [Protect Passcode]. 5 Enter the protect passcode using the - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 55
, press repeatedly until My MFP Menu screen is displayed. 2 Press [Management]. 3 If an administrator password is set, enter the password and press [Enter]. If an administrator password is not set, proceed to step 4. 4 Press [Protect Passcode]. 5 Enter the current protect passcode using the - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 56
setting list • O nly administrator can output list (administrator password requested when outputting) • R equire protect passcode when outputting history is also protected. NOTE When using manual transmission (transmission using "Monitor" function, Guide. Function protect settings 2-9 - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 57
screen is not displayed, press repeatedly until My MFP Menu screen is displayed. 2 Press [Management]. If an administrator password is set, enter the password and press [Enter]. 3 Press [Function Protect Setting]. 4 Enter the protect passcode, and press [Enter]. 5 Select the function to set - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 58
and common function is prohibited. Setting the device setting, or outputting list is prohibited for all except the administrator. (The administrator password is requested when using the function.) Protect ON: Require the protect passcode to be entered when using the function. Protect OFF: The - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 59
When "Protect ON" is set If a function is set to "Protect ON" in the function protection settings, the protect passcode must be entered when using that function. 2-12 Function protect settings - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 60
is not displayed, press repeatedly until My MFP Menu screen is displayed. Management 2 Press [Management]. If an administrator password is set, enter the password and press [Enter]. 3 Press [Mode Protect Setting]. 4 Select the function to set, and press [Enter]. 5 Select [ON], and press - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 61
the device usage status for a specific user only, print the list from Message Board. For details, see chapter 4, "User access management" in the Message Board Guide. 1 Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press repeatedly until My MFP Menu screen is - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 62
is not displayed, press repeatedly until My MFP Menu screen is displayed. 1 2 Press [Management]. If an administrator password is set, enter the password and press [Enter]. 2 3 Press [User Access Management]. 4 Press [Counter Reset]. Management 5 Press [Yes] to reset the counter. Press - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 63
MFP Menu screen is not displayed, press repeatedly until My MFP Menu screen is displayed. 2 Press [Management]. If an administrator password is set, enter the password and press [Enter]. 3 Press [Network Settings]. 4 Select the function you want to set, and press [Enter]. For details on the - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 64
Authentication Method • MB User Login • Account ID • Password • Search Base • Max Number of results • Time 10 Subnet Mask 255.255.255.0 Default Gateway Not registered WINS Server Address Not network environment" in the Message Board Guide When the machine transmits and receives - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 65
e-mail gateway" (page 2-32). Settings Setting You can specify the default setting. OFF ON Prefix Not registered Enter the prefix for the local Print Monitor cannot access the machine. You can initialize the service settings specified in the machine policy settings of Message Board from - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 66
screen is not displayed, press repeatedly until My MFP Menu screen is displayed. 2 2 Press [Management]. If an administrator password is set, enter the password and press [Enter]. 3 Press [Network Settings]. Management 4 Press [TCP/IP Settings]. 5 Select the item you want to set, and - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 67
name of the machine. The default setting is the MAC address, machine is connected to. The default setting is "WORKGROUP", and up the DHCP settings, and manually assigned the IP address and mask of your machine. Default Gateway WINS Server Address IPv6 Length • Default Gateway For details on - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 68
NOTE Make sure to obtain permission from the network administrator when you change the IP address. Improperly changing the IP address may cause the network to stop functioning normally. 1 2 Management Specifying the network settings 2-21 - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 69
For details, see chapter 3, "Setting the network environment" in the Message Board Guide. 1 Press [Setting] on My MFP Menu screen. If My MFP Menu screen screen is displayed. 2 Press [Management]. If an administrator password is set, enter the password and press [Enter]. 3 Press [Network Settings]. 4 - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 70
account ID at LDAP searching. Up to 49 characters can be entered. Password This setting is required when the authentication method is set to Simple or the maximum. A number between 1 and 100 can be set, and the default value is 50. Time Limit Set the maximum amount of time until the search - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 71
not displayed, press repeatedly until My MFP Menu screen is displayed. 2 Press [Management]. If an administrator password is set, enter the password and press [Enter]. 3 Press [Network Settings]. 4 Press [LDAP Server Setting]. 5 Press [Default Server]. 2-24 Specifying the network settings - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 72
Menu screen is not displayed, press repeatedly until My MFP Menu screen is displayed. 2 Press [Management]. If an administrator password is set, enter the password and press [Enter]. 3 Press [Network Settings]. 4 Press [LDAP Server Setting]. 5 Select the LDAP server you want to delete, and - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 73
Menu screen is not displayed, press repeatedly until My MFP Menu screen is displayed. 2 Press [Management]. If an administrator password is set, enter the password and press [Enter]. 3 Press [Network Settings]. 4 Press [LDAP Server Setting]. 5 Press [List]. 6 Press [Yes]. Press [ON] to enable - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 74
in an error. • When the archive settings are enabled, real time transmission and manual transmission (transmission using the [Monitor] function, or external phone handset) cannot be used chapter 3, "Specifying the archive settings" in the Message Board Guide. Specifying the network settings 2-27 - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 75
screen is not displayed, press repeatedly until My MFP Menu screen is displayed. 2 Press [Management]. If an administrator password is set, enter the password and press [Enter]. 3 Press [Network Settings]. 4 Press [Archive Settings]. 5 Select the item to set. In this example, [Transmitted Fax - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 76
Management 7 Set the archive destination. 1 2 • If you set a fax destination, proceed to step 9. • There are two methods available when setting a folder; selecting a folder shortcut, and entering the link to the folder. 8 Press [FileFormat] to select the file format. 9 Press [Enter]. Specifying the - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 77
screen is not displayed, press repeatedly until My MFP Menu screen is displayed. 2 Press [Management]. If an administrator password is set, enter the password and press [Enter]. 3 Press [Network Settings]. 4 Press [Archive Settings]. 5 Select the item to initialize the archive settings for - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 78
see chapter 4, "Setting the machine policy" in "Setting security" in the Message Board Guide. 1 Press [Setting] on My MFP Menu screen. If My MFP Menu screen is is displayed. 2 Press [Management]. If an administrator password is set, enter the password and press [Enter]. 3 Press [Network Settings]. - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 79
the destinations. Consult the instruction manual of your fax server how Guide. 1 Press [Setting] on My MFP Menu screen. If My MFP Menu screen is not displayed, press repeatedly until My MFP Menu screen is displayed. 2 Press [Management]. If an administrator password is set, enter the password - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 80
the total number of characters for the prefix, fax number, and suffix is within 50 characters. • For details on specific prefixes and suffixes, see the instruction manual for the e-mail gateway. Specifying the network settings 2-33 - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 81
Mirroring the machine settings You can copy the machine settings (such as the copy settings, fax , press repeatedly until My MFP Menu screen is displayed. 2 Press [Management]. If an administrator password is set, enter the password and press [Enter]. 2-34 Mirroring the machine settings - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 82
Management 3 Press [Mirroring]. 4 Connect the USB memory device to the machine. 1 2 5 Select [ ] to return to the former screen. 7 Enter the file name, and press [Export]. • The default file name is "Product Name_Machine serial number_Date and Time (YYYYMMDDhhmmss).mdx". • Up to 80 characters can - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 83
is not displayed, press repeatedly until My MFP Menu screen is displayed. 2 Press [Management]. If an administrator password is set, enter the password and press [Enter]. 3 Press [Mirroring]. 4 Connect the USB memory device in which the machine settings is stored to the machine. 5 Press [USB - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 84
only] or [All]. 9 When the import process is completed, press [OK], and remove the USB memory device from the machine. The machine will restart automatically. Mirroring the machine settings 2-37 - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 85
SNMP setting Machine setup Machine default settings TCP/IP settings*1 (personal) SNMP setting Machine setup Machine default settings TCP/IP settings*1 E-mail settings*2 address, SMTP authentication user name, SMTP authentication password, POP3 user name, and authentication method. - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 86
log out users when it is not used. 1 NOTE For details on manually logging out, see "Logging in / Logging out" (page 1-32). 2 password and press [Enter]. 3 Press [Automatic LogoutTime]. 4 Enter the automatic logout time, and press [Enter]. • A number between 01 and 10 can be set, and the default - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 87
This page intentionally left blank. 2-40 Setting the automatic logout time - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 88
Chapter 3 Maintenance Replacing consumables 3-2 Replacing the toner cartridge 3-2 Replacing the drum cartridge 3-3 Replacing the stamp 3-4 Cleaning...3-6 Cleaning the outside of the machine 3-6 Cleaning the touch panel 3-7 Cleaning the scanning area 3-8 Cleaning the recording area 3-11 - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 89
cartridge differs from what has been set at the shipment. • Before you set the new toner cartridge, gently shake it to distribute the toner evenly inside the cartridge. • When you have changed the toner cartridge, clean the charge needle by pulling the charging needle cleaning rod. Making sure it - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 90
end of life, the machine will display the message "Drum life nearing end. Please install new drum.". You should obtain a replacement drum cartridge soon. When the machine displays "Replace drum cartridge.", it will not print until the 1 drum cartridge has been replaced. 2 1 2 3 Maintenance - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 91
Replacing the stamp NOTE Do not directly touch the stamp surface. If the ink adheres to your hands, wash with water immediately. 1 Open the automatic document feeder cover. 2 Open the inner cover. 3 Remove the cap of a new stamp. 3-4 Replacing the stamp - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 92
Maintenance 4 Put the removed cap on the used stamp, and remove the used stamp. 1 2 3 If you cannot pull out the stamp, use tools like tweezers or stick an adhesive tape to the cap to pull the stamp out. 5 Insert the new stamp into the stamp unit. 6 Close the inner cover and the ADF cover. - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 93
Cleaning Cleaning the outside of the machine Clean your machine to use it properly. IMPORTANT Do not use benzene or thinner as cleaning agents, as they may damage the plastic and paint of the machine. 1 Dip a soft cloth in a mild cleaning solution and wring it out thoroughly before wiping the - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 94
Cleaning the touch panel When the touch panel is dirty, it may become difficult to operate the machine. Clean the panel at regular intervals. 1 Confirm the machine is in the energy save mode. 1 • While the machine is in the energy save mode, the touch panel display is turned off and only the - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 95
Cleaning the scanning area Cleaning the ADF rollers If the document feeder rollers are dirty, the documents may become dirty and black lines may appear in the scanned images. This can also cause a document jam. Clean the ADF at least once a month to ensure that documents are transmitted with high - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 96
Maintenance 6 Open the platen cover. 7 Pull the release lever to open the document pad. 1 2 3 8 Use a soft cloth moistened with water and well-wrung to clean the face of the rollers. 9 Close the covers. Cleaning 3-9 - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 97
Cleaning the scanning area A dirty ADF document pad will cause black lines or other unwanted markings in scanned images. To maintain high picture quality, clean the ADF document pad and document pad at least once a month. 1 Open the platen cover. 2 Wipe the document pad, ADF document pad, - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 98
extremely hot when operating. Take care not to touch the fuser unit and area around it. It may cause 2 burns. IMPORTANT 3 • Do not expose the drum cartridge to the light for five minutes or more. • Do not touch the drum surface. This could cause a recording error. Carefully wipe with a soft - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 99
the charging needle Clean the charging needle in the following cases: • When the print quality is bad (also clean the scanning area) • When the toner cartridge is replaced 1 Open the front cover. 2 Gently pull the charging needle cleaning rod toward you, making sure it fully extends. Then return the - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 100
Chapter 4 Troubleshooting Error messages...4-2 Error messages displayed on the screen 4-2 Troubleshooting...4-4 Cannot connect to the network 4-4 Image quality problems 4-5 When a power failure occurs 4-7 Main unit operation 4-7 - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 101
problem When the toner runs out Mirror Carriage Error Checkout error Failed to save the storage. Device:00 Detail: 00000000 Data:000 Checkout error Lamp error. Close the XX cassette Drum life nearing end. Drum life nearing end. Please install new drum. Fuser Life Has Expired. Replace Fuser Unit. Fuser - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 102
with a new drum cartridge. Replace Fuser. Contact your local technical representative. Scanned document transmission error Please check the printed message. For details on the error code, see chapter 8, "Communication errors" in "Error messages" in the Scanner and Fax Guide. System error - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 103
Troubleshooting Read this section if trouble occurs with the machine. Contact your local technical representative if the following steps do not solve the problem. Cannot connect to the network If problems network device correct? Refer to the instruction manual of the device to specify the correct - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 104
problem, contact your local technical representative. Symptom Cause Countermeasure 1 Printing is faint The paper is damp. Replace the paper with new paper. For (smudged, unclear) details, see "Loading paper" in the User's Guide in manuals of the machine being used? Troubleshooting The - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 105
Cause Countermeasure Is paper other than that Use an appropriate type of paper (page 5-9). specified in manuals of the machine being used? The ADF glass is dirty. Clean the ADF glass (page 3-10 Load the paper properly. For details, see "Loading paper" in the User's Guide. 4-6 Troubleshooting - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 106
pages received completely before the power failure will be printed. During copying... Printing will stop. During the printing of a list... Troubleshooting During the power failure Copy Fax transmission Fax reception Making a phone call Receiving a phone call Cannot copy. Cannot transmit - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 107
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Chapter 5 Specifications Specifications...5-2 General...5-2 Acceptable paper...5-9 Acceptable documents 5-11 Options...5-13 External dimensions 5-13 - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 109
024 pages (fax) Scanning resolution 600 dpi × 600 dpi Recording resolution 600 dpi Gray scale 256 levels Photoreceptor type OPC drum Printing method Dry electric photographic recording method using LED exposure light source Developing method Mono component non-magnetic development method - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 110
not the instantaneous peak power consumption 5 figures at startup or at energizing the fixing heater. *3 Not including the drum cartridge or toner cartridge. Specifications Automatic document feeder (Standard) Item Specifications Type Automatic document feeder Document size For details - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 111
Item Support OS GDI/PCL *1 Specifications Windows® 10 Enterprise (×86/×64) Windows® 10 Education (×86/×64) Windows® 10 Pro (×86/×64) Windows® 10 Home (×86/×64) Windows® 8 - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 112
OS X 10.3 Mac OS X 10.2 Font PCL 80 fonts, Cyrillic 15 fonts *3 PS3 *2 136 fonts Barcode / OCR *3*4 32 fonts *1 Please see the latest supported OS on our home page. *2 Optional PostScript Enabler is required. *3 PCL5e only. *4 Optional Barcode Font Enabler is required. Specifications 5-5 - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 113
Scanner specifications Item Type Maximum document size Scanning resolution Continuous scanning time Interface Support OS (TWAIN) *1 Format Specifications Color scanner For details, see "Acceptable documents" (page 5-11). 600 dpi × 600 dpi, 300 dpi × 300 dpi, 200 dpi × 200 dpi, - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 114
Fax specifications Item Specifications Telephone network PSTN Scanline density Ultra-high resolution mode: M ain scanner 16 dots/mm × sub scanner 15.4 lines/mm *1 1 High resolution mode: Main scanner 8 dots/mm × sub scanner 7.7 lines/mm *1 Standard mode: Main scanner 8 dots/mm × - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 115
9, Internet Explorer® 10, Internet Explorer® 11, Microsoft Edge Firefox® 10, Firefox® 11, Firefox® 12, Firefox® 13. Windows environment in which a supported browser can run 1,000 Groups: 100 100 Windows 2000 Server (Active Directory) Windows Server 2003 (Active Directory) Windows Server 2008 (Active - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 116
Acceptable paper Paper cassette Paper type Paper size Quantity 1 Plain paper Letter, Legal, Half-letter 500 sheets (weight: 20-24 lbs.) (weight: 20 lbs.) 2 Bypass tray Paper type Plain paper Paper size Quantity Letter, Legal, Half-letter , Executive, A4, A5, 100 sheets 3 (weight: 20 - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 117
Items to avoid To prevent jams and damage to your machine, do not use the following: • Creased paper • Wrinkled paper • Folded paper • Curled paper • Torn paper • Carbon paper • Moist paper • Paper previously printed on by a printer • Paper with holes • Envelopes with pressure seals • Extremely - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 118
Acceptable documents Acceptable documents Automatic document feeder (ADF) 1 Single-sheet Multiple-sheet Simplex scan Simplex scan / Duplex scan Max. : 8.5 × 35.4 in. (216 × 900 mm) Max. : 8.5 × 14.0 in. (216 × 356 mm) 2 Size 8.5 × 15.7 in. (216 × 400 mm) at 600 dpi Min. : 8.5 × 5.5 in. - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 119
metals (staples, paper clips, etc.) before loading documents. Failure to do so may cause a malfunction. • Do not load the document with the document guide extended. Doing so may result in skewed feeding. • Do not add or remove documents while they are being scanned. A document jam may occur. • When - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 120
Options 500-sheet paper cassette Item Specifications 1 Paper sizes Letter, Half-Letter , Legal Paper storage capacity 500 sheets (weight: 20 lbs.) Power Supplied from main unit 2 Weight Approx. 9.2 lbs. Machine dimensions W 20.5 in. × H 4.8 in. × D 18.0 in. (W 520 mm × H 121 mm × D - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 121
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Chapter 6 Trademarks and copyrights Trademarks and copyrights 6-2 Trademarks...6-2 Open source software licence statement 6-3 - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 123
Trademarks and copyrights Trademarks • KONICA MINOLTA and the KONICA MINOLTA logo are trademarks or registered trademarks of KONICA MINOLTA HOLDINGS, INC. • bizhub and PageScope are trademarks or registered trademarks of Konica Minolta, Inc. • Microsoft®, the Windows logo, Windows®, Windows Server®, - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 124
FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 125
wrote the original software. If you use this software in a product, an acknowledgment in the product documentation would be appreciated but is not required. 2. A ltered source versions must be plainly marked as such, and must not be misrepresented as being the original software. 3. T his - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 126
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT - Konica Minolta bizhub 28e | bizhub 28e Administrator Guide - Page 127
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© 2016 KONICA MINOLTA BUSINESS SOLUTIONS U.S.A., INC.
Administrator’s Guide
Plain-paper digital Fax/Copier/Printer/Scanner