Konica Minolta bizhub C360 bizhub C220/C280/C360 PKI Security Operations User
Konica Minolta bizhub C360 Manual
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- Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 1
SERVICE MANUAL SECURITY FUNCTION This Service Manual (Ver. 1.02) describes bizhub C360/bizhub C280/ bizhub C220 PKI Card System Control Software (MFP Controller: A0ED0Y0-0100-GM0-31). 2010.07 Ver. 1.02 - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 2
for Ver. 3.0 only are shown with those for Ver. 2.0 deleted. • When a page revised in Ver. 2.0 has not been changed in Ver. 3.0: The revision marks for Ver. 2.0 are left as they are. 2010/07 2010/06 2010/06 Date 1.02 1.01 1.00 Service manual Ver. - - - Revision mark Revised Revised Issue of the - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 3
11 8. Service Mode functions 12 8.1 Firmware Version 12 8.1.1 Checking the firmware version number 12 8.2 CE Authentication function 13 8.2.1 Setting the CE Authentication function 13 8.3 Administrator Password function 14 8.3.1 Setting the administrator password 14 8.4 CE Password function - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 4
USB memory ...28 10.2.1 Preparation 28 10.2.2 Procedure 28 10.2.3 Action when data transfer fails 31 11. Setup procedure for PKI card system 32 12. Installation of the loadable driver 32 13. FAX function...33 13.1 Installing/setting procedure of the FAX kit 33 13.1.1 Install procedure 33 13 - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 5
disclose information as it relates to the settings of this machine to anybody in accordance with the Installation Checklist contained in User's Guide [Security Operations]. • The service engineer should perform his or her physical service jobs in the presence of the administrator of the machine. 1 - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 6
bizhub C360/C280/C220 for PKI Card System Security Function 4. Precautions for operation control Security Function Ver. 1.02 Jul. 2010 B. Protection of setting data in Service Mode The CE password used to access Service Mode must be adequately controlled by the service engineer concerned to - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 7
bizhub C360/C280/C220 for PKI Card System Security Function Security Function Ver. 1.02 Jul. 2010 5. Checking the firmware version number 5. Checking the firmware version number • Confirm the need to enhance or not to enhance the security function with the administrator of this machine: If - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 8
access count is cleared and reset to 0. • When "Mode 2" is set for [Prohibited Functions When Authentication Error] as accessed through [Administrator Settings] [Security Settings] [Security Details], access to the Service Mode through the CE Password is restricted by the number of times (1 to - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 9
bizhub C360/C280/C220 for PKI Card System Security Function Ver. 1.02 Jul. 2010 6. Accessing the Service Mode 6.2 Access lock of Service Mode • Use the following procedure to release the access lock state of the Service of time set through [Service Mode] [Enhanced Security] [Operation Ban release - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 10
Default Setting OFF 92729272 OFF Installed - NOTE • The CE Password must be set to any value other than the default one. • If fax functions are to be used, check that the fax kit has been mounted and set up properly. See P.33 7.2 Security enhancing procedure 7.2.1 Making and checking the service - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 11
Security Function Ver. 1.02 Jul. 2010 4. Touch [ON]. 7. Enhancing the security function bizhub C360/C280/C220 for PKI Card System Security Function A0EDS1E025DA 5. Touch [END] and [CE Password]. 6. The default setting is "92729272." Using the keyboard shown on the display, enter "92729272" in - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 12
bizhub C360/C280/C220 for PKI Card System 7. Enhancing the security function Security Function Ver. 1.02 Jul. 2010 7. From the keyboard shown on the display, enter a new 8-digit password and touch [END]. NOTE • Be sure to change the CE password. • Set any value other than the default one for the - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 13
bizhub C360/C280/C220 for PKI Card System Security Function Ver. 1.02 Jul. 2010 7. Enhancing the security function 13. If CS Remote Care has been set, [Detail Setting] appears on the display. Touch [Detail Setting]. Security Function 14. Touch [RAM Clear]. 15. Touch [Set] and [END]. - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 14
bizhub C360/C280/C220 for PKI Card System 7. Enhancing the security function Security Function Ver. 1.02 Jul. 2010 17. Touch [Internet ISW]. 18. Touch [Internet ISW Set] and check that "OFF" is selected. Security Function A0EDS1E104DA 19. Touch [END]. 20. Touch [Firmware Version]. 21. Touch - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 15
or check the following settings. Item Administrator Password Encryption Key User Authentication Prohibit Functions When Auth. Error PSWC Settings OpenAPI Access Setting TCP Socket FTP Server Setting SNMP v1/v2c Setting SNMP v3(IP) Setting/Check Default Setting Check that the password meets the - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 16
bizhub C360/C280/C220 for PKI Card System Security Function 8. Service Mode functions Security Function Ver. 1.02 Jul. 2010 8. Service Mode functions • The Service Mode is used to set various service functions. 8.1 Firmware Version • This function is used to display the firmware version - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 17
bizhub C360/C280/C220 for PKI Card System Security Function Ver. 1.02 Jul. 2010 8. Service Mode functions 8.2 CE Authentication function • The service engineer uses an 8-digit CE password for verifying his or her identity as service engineer, as he or she attempts to use the functions available - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 18
bizhub C360/C280/C220 for PKI Card System Security Function 8. Service Mode functions Security Function Ver. 1.02 Jul. 2010 8.3 Administrator Password function • This function is used when the administrator sets the administrator password. It also allows a new administrator password to be set - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 19
and touch [END]. 6. Get the Administrator of the machine to access the Administrator Settings using the default password. Then, have him or her select the following functions in this order and change the default password: [Administrator Settings] [Security Settings] [Administrator Password]. 15 - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 20
bizhub C360/C280/C220 for PKI Card System Security Function 8. Service Mode functions Security Function Ver. 1.02 Jul. 2010 8.4 CE Password function • The CE Password function is used to change the CE password to call the Service Mode to the screen. 8.4.1 Setting the CE password 1. Call the - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 21
[Prohibited Functions When Authentication Error] as accessed through [Administrator Settings] [Security Settings] [Security Details], the machine is set into an access lock state if a wrong CE password is entered a predetermined number of times. Then, access to the Service Mode cannot be made - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 22
bizhub C360/C280/C220 for PKI Card System 8. Service Mode functions Security Function Ver. 1.02 Jul. 2010 5. Type the 8-digit password to be newly used from the keyboard shown on the display and touch [END]. NOTE • For the CE Password, set a value other than the default. • Quitting the Service - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 23
, confirm that the MFP is a properly operation status by referring to the Installation Check List or User's Guide. A. Items cleared by Clear All Data function Service Mode/Administrator Settings Item Details CE password CE password is reset to "92729272." Administrator password Administrator - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 24
reset to the default value (MAC address). WebDAV server password WebDAV server password is reset to the default value (sysadm). Network Setting The currently set network settings (DNS Server setting, IP Address setting, SMTP Server setting, NetWare Setting, NetBIOS setting and AppleTalk Printer - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 25
to the default value (MAC address), be sure to have the administrator of the machine set once again a password that meets the requirements of the Password Rules. • If you leave the site with the Service Mode setting screen being displayed, unauthorized changes could occur for any set values. When - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 26
available from Administrator Settings, have the administrator make the settings again.) • After resetting the data or having the administrator make the settings again, confirm that the MFP is a properly operation status by referring to the Installation Check List or User's Guide. Security Function - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 27
bizhub C360/C280/C220 for PKI Card System Security Function Security Function Ver. 1.02 Jul. 2010 8. Service Mode functions 8.6.1 HDD format execution procedure 1. Call the Service Mode to the screen. See P.3 2. Touch [State Confirmation switch and turn it on again more than 10 seconds after. 23 - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 28
bizhub C360/C280/C220 for PKI Card System Security Function 8. Service Mode functions Security Function Ver. 1.02 Jul. 2010 8.7 HDD installation setting • HDD installation setting sets whether the hard disk is installed or not. NOTE • If the HDD installation setting is changed to "Not Installed" - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 29
bizhub C360/C280/C220 for PKI Card System Security Function Ver. 1.02 Jul. 2010 8. Service Mode functions 8.8 Operation ban release time setting • This function is used to set the period of time to be elapsed before the access lock state is released. • When the access lock release operation is - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 30
bizhub C360/C280/C220 for PKI Card System 8. Service Mode functions Security Function Ver. 1.02 Jul. 2010 8.9 Administrator Unlocking function • When Administrator authentication using the Administrator password is set into an access lock state, this function may be used to release the access - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 31
Items cleared by Overwrite All Data Item Administrator Settings Encrypted document Scanned image files Image Data File S/MIME certificate Loadable driver NVRAM data backup area * Contents All setting items in administrator settings are cleared. Deletes all encrypted document saved in encrypted - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 32
completed successfully", and touch [OK]. 3. Rewrite the firmware data. 4. Select [Service Mode] [System 2] [Data Install], and update the movie data to the new version. 5. Select [Service Mode] [System 2] [Software Switch Setting]. 6. Touch [Switch No.] and enter "25" with the ten-key pad - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 33
bizhub C360/C280/C220 for PKI Card System Security Function Security Function Ver. 1.02 Jul. 2010 10. Firmware rewriting 4. Lift up the cover [2] of the USB port. 5. Insert the USB memory device to the USB port [3] for service. [2] [3] [1] A0EDF2C247DA NOTE • USB memory must be connected with - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 34
bizhub C360/C280/C220 for PKI Card System Security Function 10. Firmware rewriting Security Function Ver. 1.02 Jul. 2010 F/W to be updated Appropriate board MFP CONTROLLER MFP board (MFPB) SCANNER MFP board (MFPB) PRINTER Printer control board (PRCB) FAX BOARD CONTROLLER1 Fax board (Main - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 35
Function Ver. 1.02 Jul. 2010 10. Firmware rewriting bizhub C360/C280/C220 for PKI Card System Security Function 13. Call the Service Mode to the screen. 14. Select [Firmware Version]. 15. Make sure if the version of firmware is updated. A0EDS1E042DA 10.2.3 Action when data transfer fails • If - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 36
the firmware to the PKI card system, it is necessary to perform some setting to operate the PKI system. For details of the setting procedure, see "PKI card system setup instructions" and perform appropriate settings. 12. Installation of the loadable driver • The loadable driver is updated using - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 37
bizhub C360/C280/C220 for PKI Card System Security Function Security Function Ver. 1.02 Jul. 2010 13. FAX function 13. FAX function NOTE • When the user use the machine with the facsimile function, it is necessary to install and setting the optional FAX kit properly by the service 5). 10. - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 38
bizhub C360/C280/C220 for PKI Card System Security Function 13. FAX function Security Function Ver. 1.02 Jul. 2010 13.1.2 Setting procedure A. Setting the FAX (circuit 1) 1. Plug the power cord into the power outlet and turn on the machine. 2. Display the Service Mode screen. 3. Touch "System - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 39
bizhub C360/C280/C220 for PKI Card System Security Function Security Function Ver. 1.02 Jul. 2010 13. FAX function B. Caution when performing dial transfer After setting the country code, dialing operations may be selected after the switchboard dial tone is detected depending on the destination. - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 40
bizhub C360/C280/C220 for PKI Card System 13. FAX function Security Function Ver. 1.02 Jul. 2010 E. Caution when performing dial transfer After setting the country code, dialing operations may be selected after the switchboard dial tone is detected depending on the destination. In this case, - Konica Minolta bizhub C360 | bizhub C220/C280/C360 PKI Security Operations User - Page 41
© 2009 KONICA MINOLTA BUSINESS TECHNOLOGIES, INC. Use of this manual should be strictly supervised to avoid disclosure of confidential information. Printed in Japan DDA0ED-C-SE1
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This Service Manual (Ver. 1.02) describes bizhub C360/bizhub C280/
bizhub C220 PKI Card System Control Software
(MFP Controller: A0ED0Y0-0100-GM0-31).
SECURITY FUNCTION
SERVICE MANUAL
2010.07
2010.07
Ver. 1.02
Ver. 1.02