Konica Minolta bizhub 363 bizhub 423/363/283/223 Copy Operations User Guide - Page 204

Main messages and their remedies

Page 204 highlights

9.2 Troubleshooting table 9 Main messages and their remedies If any message other than those listed below appears, perform the operation described in the message. Message [Originals left on original glass.] [Paper of matching size is not available. Select the paper size.] [Load paper in the bypass tray.] [The original size cannot be detected. Select the paper size.] [The image will not fit in the selected paper size. Position the original in a different orientation.] [The output tray has reached its capacity. Remove paper from the tray indicated by .] [Enter a login user name and password, and then touch [Login] or press [Access].] [Enter Account Name and password, and then touch [Login] or press the [Access] key.] [Your account has reached its maximum allowance.] [The part indicated by is open. Ensure that it is properly closed.] [Install the toner bottle (K).] [Set the toner bottle, and close all doors.] [Replenish paper.] [Toner bottle (K) is low. Replace when indicated.] [Replace Toner Bottle(K)] Cause The original has been left on the Original Glass. Paper of a suitable size is not loaded in a paper tray. Paper of a suitable size is not loaded in the Bypass Tray. (1) The original is not positioned correctly. (2) An original with a nonstandard size or with a size too small to be detected is loaded. The image does not fit in the paper. Copy cannot be performed because the paper loading capacity of the output tray of the displayed Finisher FS-527, Finisher FS-529, or Job Separator JS-505 has reached the maximum. User authentication settings have been configured. Copies cannot be made unless a user name and correct password are entered. Account track settings have been configured. Copies cannot be made unless an account name and correct password are entered. The limit on the number of pages that can be printed has been reached. Since a machine door or cover is open or an option is not installed correctly, the machine is unable to make copies. The Toner Bottle is not installed correctly. The Toner Bottle is not installed correctly. The indicated tray has run out of paper. The toner is about to run out. The toner is about to run out. Remedy Remove the original from the Original Glass. Either select paper of a different size or load paper of a suitable size. Load paper of the appropriate size into the Bypass Tray. (1) Position the original correctly. (2) Select the correct paper size. Turn the original 90 and load it. Remove all paper from the indicated tray. Enter the correct user name and password. (p. 4-8) Enter the correct account name and password. (p. 4-8) Contact the administrator of the machine. Make sure that all doors and covers of this machine and options are closed securely. Reinstall each consumable and replaceable part. Or contact your service representative. Reinstall each consumable and replaceable part. Or contact your service representative. Add paper. (p. 8-3) Prepare a spare Toner Bottle for replacement following the guidance contained in your maintenance agreement. Replace the Toner Bottle following the guidance contained in your maintenance agreement. bizhub 423/363/283/223 9-8

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bizhub 423/363/283/223
9-8
9.2
Troubleshooting table
9
Main messages and their remedies
If any message other than those listed below appears, perform the operation described in the message.
Message
Cause
Remedy
[Originals left on original glass.]
The original has been left on the
Original Glass
.
Remove the original from the
Original Glass
.
[Paper of matching size is not
available. Select the paper size.]
Paper of a suitable size is not
loaded in a paper tray.
Either select paper of a different
size or load paper of a suitable
size.
[Load paper in the bypass tray.]
Paper of a suitable size is not
loaded in the
Bypass Tray
.
Load paper of the appropriate
size into the
Bypass Tray
.
[The original size cannot be de-
tected. Select the paper size.]
(1) The original is not positioned
correctly.
(2) An original with a nonstandard
size or with a size too small to be
detected is loaded.
(1) Position the original correctly.
(2) Select the correct paper size.
[The image will not fit in the se-
lected paper size. Position the
original in a different orienta-
tion.]
The image does not fit in the pa-
per.
Turn the original 90 and load it.
[The output tray has reached its
capacity. Remove paper from
the tray indicated by
.]
Copy cannot be performed be-
cause the paper loading capacity
of the output tray of the dis-
played
Finisher FS-527
,
Finish-
er FS-529
, or
Job Separator
JS-505
has reached the maxi-
mum.
Remove all paper from the indi-
cated tray.
[Enter a login user name and
password, and then touch
[Login] or press [Access].]
User authentication settings
have been configured. Copies
cannot be made unless a user
name and correct password are
entered.
Enter the correct user name and
password. (p. 4-8)
[Enter Account Name and pass-
word, and then touch [Login] or
press the [Access] key.]
Account track settings have
been configured. Copies cannot
be made unless an account
name and correct password are
entered.
Enter the correct account name
and password. (p. 4-8)
[Your account has reached its
maximum allowance.]
The limit on the number of pages
that can be printed has been
reached.
Contact the administrator of the
machine.
[The part indicated by
is
open. Ensure that it is properly
closed.]
Since a machine door or cover is
open or an option is not installed
correctly, the machine is unable
to make copies.
Make sure that all doors and
covers of this machine and op-
tions are closed securely.
[Install the toner bottle (K).]
The
Toner Bottle
is not installed
correctly.
Reinstall each consumable and
replaceable part. Or contact your
service representative.
[Set the toner bottle, and close
all doors.]
The
Toner Bottle
is not installed
correctly.
Reinstall each consumable and
replaceable part. Or contact your
service representative.
[Replenish paper.]
The indicated tray has run out of
paper.
Add paper. (p. 8-3)
[Toner bottle (K) is low. Replace
when indicated.]
The toner is about to run out.
Prepare a spare
Toner Bottle
for
replacement following the guid-
ance contained in your mainte-
nance agreement.
[Replace Toner Bottle(K)]
The toner is about to run out.
Replace the
Toner Bottle
follow-
ing the guidance contained in
your maintenance agreement.