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Punch Scrap Box - toner instructions

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9.2 Troubleshooting table 9 Message [The toner needs to be replaced. Follow the instructions to replace the toner bottle and close the supply door.] [No more staples. Replace the staple cartridge, or cancel stapling.] [Misfeed detected. Remove paper according to the instructions.] [Empty the hole-punch scrap box. To continue the job, cancel punching.] [Reset the following number of originals.] [An internal error occurred. Open and then close the top right door to remedy a problem. If the trouble code appears again, contact your Service Rep.] [An internal error occurred. Turn the main switch OFF and ON. If the trouble code appears again, contact your Service Rep.] [Malfunction detected. Please call your Service Representative.] [Clean the original glass on the left with the glass cleaner. Continuing using the machine in this condition may cause lines to appear in the output.] [Now Downloading Program Data from the Firmware server.] [Authentication information entered is invalid, due to failed access attempts. Contact your administrator.] [Due to failed access attempts, the current administrator password is invalid.] [The job log has reached the maximum allowed. Contact the administrator.] [No Animation Guide data available. Contact your administrator.] Cause Toner is depleted. The staples have run out. Since a paper jam occurred, the machine is unable to make copies. (1) The hole-punch scrap box is full. (2) The Punch Scrap Box is not installed. After clearing a paper jam, it is necessary to reload certain pages of the original that have already been fed through the ADF. The machine malfunctioned and is unable to make copies. The machine malfunctioned and is unable to make copies. The Slit Scan Glass is dirty. (1) CS Remote Care was activated by your service representative. (2) Internet ISW is being downloaded. The authentication information has become invalid since the authentication attempts have failed the specified number of times. The administrator password has become invalid since the authentication attempts have failed the specified number of times. The write area of the job log has reached the maximum allowed. Animation guide data is not installed. Remedy Replace the Toner Bottle following the guidance contained in your maintenance agreement. Replace the Staple Cartridge. Clear the jammed paper. (1) Throw punch scraps away from the Punch Scrap Box. Install the Punch Scrap Box. Load the indicated original pages into the ADF. Take a remedy according to the message displayed in the screen. If the problem is not resolved or released, inform your service representative of the malfunction code displayed in the screen. Inform your service representative of the code displayed in the screen. Clean the Slit Scan Glass with a dry cloth. Do not turn off the Sub Power Switch while this message is displayed. After turning off the Sub Power Switch, turn off the Main Power Switch, and then contact your service representative. Contact the administrator of the machine. Turn the machine off, then on again. Turn off the Main Power Switch, and then wait at least 10 seconds before turning it on again. Obtain the job log using PageScope Web Connection. For details on installing animation guide data, contact your service representative. bizhub 423/363/283/223 9-9

Section	Page
Table of contents	2
1 Introduction	8
1.1 Welcome	8
1.1.1 User's guides	8
1.1.2 User's Guide	9
1.2 Conventions used in this manual	10
1.2.1 Symbols used in this manual	10
To use this machine safely	10
Procedural instruction	10
Key symbols	11
1.2.2 Original and paper indications	11
Original and paper sizes	11
Original and paper indications	11
2 Part names and their functions	13
2.1 Option configuration	13
2.2 Main Body	16
2.2.1 Outside of main body (Front)	16
2.2.2 Outside of the main body (rear)	18
2.2.3 Internal main unit	20
2.2.4 Control Panel	21
Adjusting the angle of the Control Panel	22
2.2.5 Touch Panel	23
2.3 Option	25
2.3.1 Finisher FS-527/Saddle Stitcher SD-509/Punch Kit PK-517/Job Separator JS-603	25
2.3.2 Finisher FS-529	27
2.3.3 Job Separator JS-505	28
3 Using this machine	30
3.1 Turning on or off the machine	30
3.2 Basic copy operations	32
3.2.1 Placing originals	32
Loading the original into the ADF	32
Placing the original on the Original Glass	33
3.2.2 Basic copy operations	33
3.2.3 Copy operations using multiple functions	34
Functions that cannot be combined	36
4 Control Panel Keys	38
Control Panel and functions	38
4.1 About Start, Stop, and Interrupt	40
Start	40
Stop	40
Interrupt	40
Reset	40
4.2 About Copy, Fax/Scan, and User Box	41
Copy	41
Fax/Scan	41
User Box	41
4.3 Utility/Counter	42
4.4 Mode Memory	43
4.5 Access	44
Controlling access to the machine by user/account (user authentication/account track)	44
Using the machine during non-scheduled hours	46
4.6 Power Save	47
4.7 Accessibility	48
4.8 Enlarge Display	50
4.9 Guidance	51
4.10 C (Clear)	53
4.11 Proof Copy	54
Printing one set to check the copy result (Proof Copy)	54
Using a preview image to check the copy result (Advanced Preview)	55
5 Copy Function	58
5.1 [Basic]	59
5.1.1 [Density/Background]	60
5.1.2 [Paper]	61
Configuring a custom size	62
5.1.3 [Zoom]	63
5.1.4 [Duplex/Combine]	64
5.1.5 [Finishing]	67
5.1.6 [Separate Scan]	69
5.1.7 [Auto Rotate OFF]	70
5.2 [Original Setting]	71
Copying mixed originals	72
Copying Z-folded originals	73
5.3 [Original Type]	74
5.4 [Application]	76
5.4.1 [Sheet/Cover/Chapter Insert]	77
[OHP Interleave]	77
[Cover Sheet]	78
[Insert Sheet]	79
[Insert Image]	80
[Chapters]	81
[Program Jobs]	82
5.4.2 [Edit Image]	85
[Neg./Pos. Reverse]	85
[Mirror Image]	86
[Image Adjustment]	86
5.4.3 [Book Copy/Repeat]	87
[Book Copy]	87
[Image Repeat]	89
[Booklet Original]	90
5.4.4 [Page Margin]	91
5.4.5 [Image Adjust]	92
5.4.6 [Booklet]	93
5.4.7 [Erase]	94
[Frame Erase]	94
[Non-Image Area Erase]	95
5.4.8 [Stamp/Composition]	96
[Date/Time]	96
[Page Number]	97
[Stamp]	99
[Copy Protect]	100
[Copy Guard]	101
[Password Copy]	102
[Stamp Repeat]	103
[Header/Footer]	105
[Watermark]	106
[Overlay]	106
[Registered Overlay]	108
5.4.9 [Card Shot]	110
5.4.10 [Save in User Box]	111
5.5 Left panel display	112
5.5.1 [Job List]	113
5.5.2 [Check Job]	115
6 [User Settings]	117
6.1 [System Settings]	118
6.2 [Custom Display Settings]	121
6.3 [Copier Settings]	123
6.4 [Scan/Fax Settings]	125
6.5 [Printer Settings]	126
6.6 [Change Password]	127
6.7 [Change E-Mail Address]	128
6.8 [Change Icon]	129
6.9 [Register Authentication Information]	130
6.10 [Cellular Phone/PDA Setting]	132
7 [Administrator Settings]	134
7.1 [System Settings]	135
7.1.1 [Power Save Settings]	135
7.1.2 [Output Settings]	136
7.1.3 [Date/Time Settings]	137
7.1.4 [Daylight Saving Time]	137
7.1.5 [Weekly Timer Settings]	138
7.1.6 [Restrict User Access]	139
7.1.7 [Expert Adjustment]	140
[Leading Edge Adjustment]	143
[Centering]	143
[Media Adjustment]	144
[Center Staple Position]	144
[Half-Fold Position]	145
[Punch Horizontal Position Adjustment]	145
[Punch Regist Loop Size Adjustment]	146
[Paper Alignment Plate Settings]	146
[Maximum Density Adjustment]	146
[Gradation Adjustment]	147
[Initialize Adjustment Value]	148
7.1.8 [List/Counter]	148
7.1.9 [Reset Settings]	149
7.1.10 [User Box Settings]	150
7.1.11 [Standard Size Setting]	150
7.1.12 [Stamp Settings]	151
7.1.13 [Blank Page Print Settings]	152
7.1.14 [Skip Job Operation Settings]	153
7.1.15 [Default Bypass Paper Type Setting]	153
7.1.16 [Page Number Print Position]	154
7.1.17 [Advanced Preview Setting]	154
7.2 [Administrator/Machine Settings]	155
7.3 [One-Touch/User Box Registration]	156
7.4 [User Authentication/Account Track]	157
7.4.1 [General Settings]	157
7.4.2 [User Authentication Settings]	159
7.4.3 [Account Track Settings]	162
7.4.4 [Print without Authentication]	163
7.4.5 [Print Counter List]	164
7.4.6 [External Server Settings]	164
7.4.7 [Limiting Access to Destinations]	165
7.4.8 [Authentication Device Settings]	165
7.4.9 [User/Account Common Setting]	166
7.4.10 [Scan to Home Settings]	167
7.4.11 [Scan to Authorized Folder Settings]	167
7.5 [Network Settings]	168
7.6 [Copier Settings]	169
7.7 [Printer Settings]	171
7.8 [Fax Settings]	172
7.9 [System Connection]	173
7.10 [Security Settings]	175
7.10.1 [Administrator Password]	175
7.10.2 [User Box Administrator Setting]	175
7.10.3 [Administrator Security Levels]	176
7.10.4 [Security Details]	177
7.10.5 [Enhanced Security Mode]	179
Required settings	179
Settings to forcibly changed	179
7.10.6 [HDD/SSD Settings]	181
7.10.7 [Function Management Settings]	181
7.10.8 [Stamp Settings]	182
7.10.9 [Driver Password Encryption Setting]	182
7.11 [License Settings]	183
7.12 [OpenAPI Authentication Management Setting]	184
8 Maintenance	186
8.1 Paper	186
8.1.1 Checking the paper	186
Replenishment message	186
Precautions regarding the use of paper	186
Paper storage	186
8.1.2 Loading paper	187
Loading paper in Tray 1, Tray 2, Tray 3, or Tray 4	187
Loading paper in LCT	188
Loading paper into the Bypass Tray	189
8.2 Consumables	191
8.2.1 Checking consumables	191
Replacement message	191
Checking consumables status	192
Viewing counters	193
Checking the total number of pages printed	194
8.3 Cleaning procedure	195
Slit Scan Glass	195
Original Glass, Control Panel, Paper Take-Up Roller	195
Housing, Original Pad	196
9 Troubleshooting	198
9.1 When a problem is detected (call a service representative)	198
Problems that cannot be corrected by the user	198
9.2 Troubleshooting table	200
Simple troubleshooting	200
Main messages and their remedies	204
Icons that appear in the touch-panel screen	206
10 Authentication unit (biometric type)	208
10.1 Using an authentication unit (biometric type)	208
10.1.1 Configuring this machine	209
10.1.2 Registering a user	211
Registering a user using the Control Panel of this machine	211
Registering a user using Data Administrator	212
Checking the version of the installed Data Administrator	213
Setup	213
User registration	217
10.1.3 Logging in to this machine	222
When [1-to-many authentication] has been specified	222
When [1-to-1 authentication] has been specified	223
11 Authentication unit (IC card type)	225
11.1 Using authentication unit (IC card type)	225
11.1.1 Configuring this machine	225
11.1.2 Registering a user	227
Registering a user using the Control Panel of this machine	227
Registering a user using Data Administrator	229
Checking the version of the installed Data Administrator	229
Setup	230
User registration	234
11.1.3 Logging in to this machine	238
When [Card Authentication] is enabled	238
When [Card Authentication + Password] is enabled	239
12 Specifications	241
12.1 Paper	241
Paper types and paper capacities	241
12.2 Machine specifications	242
bizhub 423/363/283/223	242
Auto Duplex Unit	244
12.3 Options	245
Reverse Automatic Document Feeder DF-621	245
Paper Feed Cabinet PC-109	245
Paper Feed Cabinet PC-208	246
Paper Feed Cabinet PC-409	246
Finisher FS-527	246
Saddle Stitcher SD-509	248
Punch Kit PK-517	248
Separator JS-603	249
Finisher FS-529	250
Job Separator JS-505	251
Authentication Unit (biometric type) AU-102	251
Authentication Unit (IC card type) AU-201	252
13 Appendix	254
13.1 Glossary	254
14 Index	258
14.1 Index by item	258

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bizhub 423/363/283/223

9-9

9.2

Troubleshooting table

[The toner needs to be replaced.

Follow the instructions to re-

place the toner bottle and close

the supply door.]

Toner is depleted.

Replace the

Toner Bottle

follow-

ing the guidance contained in

your maintenance agreement.

[No more staples. Replace the

staple cartridge, or cancel sta-

pling.]

The staples have run out.

Replace the

Staple Cartridge

[Misfeed detected. Remove pa-

per according to the instruc-

tions.]

Since a paper jam occurred, the

machine is unable to make cop-

ies.

Clear the jammed paper.

[Empty the hole-punch scrap

box. To continue the job, cancel

punching.]

(1) The hole-punch scrap box is

full.

(2) The

Punch Scrap Box

is not

installed.

(1) Throw punch scraps away

from the

Punch Scrap Box

Install the

Punch Scrap Box

[Reset the following number of

originals.]

After clearing a paper jam, it is

necessary to reload certain pag-

es of the original that have al-

ready been fed through the

ADF

Load the indicated original pages

into the

ADF

[An internal error occurred.

Open and then close the top

right door to remedy a problem.

If the trouble code appears

again, contact your Service

Rep.]

The machine malfunctioned and

is unable to make copies.

Take a remedy according to the

message displayed in the

screen. If the problem is not re-

solved or released, inform your

service representative of the

malfunction code displayed in

the screen.

[An internal error occurred. Turn

the main switch OFF and ON. If

the trouble code appears again,

contact your Service Rep.]

[Malfunction detected. Please

call your Service Representa-

tive.]

The machine malfunctioned and

is unable to make copies.

Inform your service representa-

tive of the code displayed in the

screen.

[Clean the original glass on the

left with the glass cleaner. Con-

tinuing using the machine in this

condition may cause lines to ap-

pear in the output.]

The

Slit Scan Glass

is dirty.

Clean the

Slit Scan Glass

with a

dry cloth.

[Now Downloading Program

Data from the Firmware server.]

(1)

CS Remote Care

was acti-

vated by your service represent-

ative.

(2) Internet ISW is being down-

loaded.

Do not turn off the

Sub Power

Switch

while this message is

displayed.

After turning off the

Sub Power

Switch

, turn off the

Main Power

Switch

, and then contact your

service representative.

[Authentication information en-

tered is invalid, due to failed ac-

cess attempts. Contact your

administrator.]

The authentication information

has become invalid since the au-

thentication attempts have failed

the specified number of times.

Contact the administrator of the

machine.

[Due to failed access attempts,

the current administrator pass-

word is invalid.]

The administrator password has

become invalid since the authen-

tication attempts have failed the

specified number of times.

Turn the machine off, then on

again.

Turn off the

Main Power Switch

and then wait at least 10 sec-

onds before turning it on again.

[The job log has reached the

maximum allowed. Contact the

administrator.]

The write area of the job log has

reached the maximum allowed.

Obtain the job log using

Page-

Scope Web Connection

[No Animation Guide data avail-

able. Contact your administra-

tor.]

Animation guide data is not in-

stalled.

For details on installing anima-

tion guide data, contact your

service representative.

Message

Cause

Remedy