Konica Minolta bizhub C35 bizhub C35 Facsimile User Guide - Page 127
Problems when receiving faxes, G3 fax
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Problems when receiving faxes If the fax cannot be received correctly, refer to the following table, and then perform the indicated operation. If the fax still cannot be received correctly, even after performing the described operations, contact your technical representative. G3 fax Symptom The received fax is blank. Reception is not possible. Cause Solution There may be a problem with the telephone connection or with the caller's fax machine. Check that the machine can make clean copies. If it can, have the caller send the fax again. The caller may have Contact the caller. loaded the pages backward. The machine is set to Set the machine to autoreceive faxes manually. matic reception. Other- wise, perform the manual reception operation. Memory is full. Load paper if it is empty, and then print the faxes stored in memory. The telephone line is incorrectly connected. Check the telephone line connection. If it is disconnected, connect it. There may be a problem Make a copy to check with the caller's fax that this machine is machine. operating correctly, and then, if the copy was printed correctly, have the recipient check the condition of their fax machine. [Closed Network RX Password] - [Enable] may have been set to [Yes]. If [Closed Network RX Password] - [Enable] is set to [Yes], faxes can only be received from specific senders. For details, contact the administrator. 8-6 Problems when receiving faxes