Konica Minolta bizhub C35 bizhub C35 Printer/Copier/Scanner User Guide - Page 328

Solving Problems with Media Misfeeds " Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you're using unsupported print media or original media. Symptom Cause Solution Several sheets go through the machine together. The front edges of the media are not even. The media is moist from humidity. Remove the media and even up the front edges, then reload it. Remove the moist media and replace it with new, dry media. Media misfeed message stays on. Front cover needs to be opened and closed again to reset the machine. Open and close the front cover again. Some media remains Check the media path again to make misfed in the sure that you have removed all of the machine. misfed media. Duplex misfeeds. Unsupported media (wrong size, thickness, type, etc.) is being used. Use KONICA MINOLTA-approved media. See "Special Paper" on page 4-11. Also, refer to http://konicaminolta.com for a complete list of currently approved media. Plain paper, recycled paper, special paper, Thick 1 and Thick 2 can be autoduplexed if the media type is set properly in the driver. See "Specifications" on page 4-2. Make sure that you have not mixed media types in the tray. Do not duplex, envelopes, labels, letter head, postcards, glossy media, or single side only paper. Media is still being misfed. Check the media path inside the duplex again to make sure that you have removed all of the misfed media. Solving Problems with Media Misfeeds 13-23