Konica Minolta bizhub C35 bizhub C35 Printer/Copier/Scanner User Guide - Page 329

Symptom Cause Solution Media is mis- The loaded document Load the correct document. For details fed in the does not meet the on the documents that can be loaded, ADF. specifications. refer to "Documents that can be loaded into the ADF" on page 4-34. The loaded document Load the document so that it does not exceeds the maxi- exceed the maximum capacity. For mum capacity. details on the documents that can be loaded, refer to "Documents that can be loaded into the ADF" on page 4-34. The document guides Slide the document guides against the were not slid against edges of the document. For details on the edges of the doc- loading the document, refer to "Load- ument. ing a document into the ADF" on page 4-37. Media is mis- The media is not cor- Remove the misfed media and reposi- feeding. rectly positioned in tion the media properly in the tray. the tray. The number of sheets Remove the excess media and reload in the tray exceeds the correct number of sheets in the the maximum tray. allowed. The media guides are Adjust the media guides in the Tray 1 not correctly adjusted to match the size of the media. to the media size. Warped or wrinkled Remove the media, smooth it out, and media is loaded in the reload it. If it still misfeeds, do not use tray. that media. The media is moist Remove the moist media and replace it from humidity. with new, dry media. Envelopes are loaded Envelope must be loaded in Tray 1 in Tray 2, 3, 4. only. Labels, letterhead, postcards, thick stock, or glossy are loaded in Tray 3, 4. Labels, letterhead, postcards, thick stock, or glossy must be loaded in Tray 1 or 2. Custom-sized media Custom-sized media can be loaded in is loaded in Tray 3, 4. Tray 1 or 2. See "Print Media" on page 4-2. 13-24 Solving Problems with Media Misfeeds