Konica Minolta bizhub C35 bizhub C35 Printer/Copier/Scanner User Guide - Page 332

External Memory] - [File Type], select, Install a correct KONICA MINOLTA

Page 332 highlights

Symptom Cause Solution Printing from [External Memory a USB mem- Print] is set to [Disory device is able]. not possible. The file format (file extension) is not one that can be printed. Press the [Utility/Counter] key, and then set [Admin Settings] - [External Memory Print] to [Enable]. Only files with the format (extension) for JPEG, TIFF, XPS or PDF can be printed. Press [USB/HDD], and then, with [External Memory] - [File Type], select the type of files to be displayed. A public user is not specified for user authentication. Contact the administrator of this unit. Printing takes too much time. The machine is set to It takes more time to print with special a slow printing mode media. When using regular paper, (for example, thick make sure that the media type is set stock). properly in the driver. The machine is set to It takes time for printing to start in power saving mode. power saving mode. The job is very com- Wait. No action needed. plex. A toner cartridge for a Install a correct KONICA MINOLTA different region or an toner cartridge approved for your speunapproved toner cific machine. cartridge is installed ([Incorrect toner cartridge]is displayed in the message window). If an error has been Wait. No action needed. detected during printing job transmission in the Copy mode, it takes a while to process the error and resume the printing operation. Blank pages One or more of the are printed. toner cartridges are defective or empty. Check the toner cartridges. The image will not print correctly or not at all, if the cartridges are empty. The wrong media is Check that the media type. being used. Solving Other Problems 13-27

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Solving Other Problems
13-27
Printing from
a USB mem-
ory device is
not possible.
[External Memory
Print] is set to [Dis-
able].
Press the [Utility/Counter] key, and
then set [Admin Settings] - [External
Memory Print] to [Enable].
The file format (file
extension) is not one
that can be printed.
Only files with the format (extension)
for JPEG, TIFF, XPS or PDF can be
printed.
Press [USB/HDD], and then, with
[External Memory] - [File Type], select
the type of files to be displayed.
A public user is not
specified for user
authentication.
Contact the administrator of this unit.
Printing
takes too
much time.
The machine is set to
a slow printing mode
(for example, thick
stock).
It takes more time to print with special
media. When using regular paper,
make sure that the media type is set
properly in the driver.
The machine is set to
power saving mode.
It takes time for printing to start in
power saving mode.
The job is very com-
plex.
Wait. No action needed.
A toner cartridge for a
different region or an
unapproved toner
cartridge is installed
([Incorrect toner car-
tridge]is displayed in
the message win-
dow).
Install a correct KONICA MINOLTA
toner cartridge approved for your spe-
cific machine.
If an error has been
detected during print-
ing job transmission
in the Copy mode, it
takes a while to pro-
cess the error and
resume the printing
operation.
Wait. No action needed.
Blank pages
are printed.
One or more of the
toner cartridges are
defective or empty.
Check the toner cartridges. The image
will not print correctly or not at all, if the
cartridges are empty.
The wrong media is
being used.
Check that the media type.
Symptom
Cause
Solution