Konica Minolta bizhub C35 bizhub C35 Printer/Copier/Scanner User Guide - Page 334

For Booklet Left Binding and Booklet, Scope Web Connection adminis

Page 334 highlights

Symptom Cause Solution With N-up on Both the printer driver For N-up on multiple copies, choose multiple cop- and the application Collate only in the printer driver's Basic ies, the out- have been set for col- Tab. Do not set collation in the applica- put is lation. tion. incorrect. Booklet Left and Right Binding output is incorrect. Both the printer driver For Booklet Left Binding and Booklet and the application Right Binding, choose Collate only in have been set for col- the printer driver's Basic Tab. Do not lation. set collation in the application. You hear unusual noises. The machine is not level. The tray is not installed correctly. Place the machine on a flat, hard, level surface. Remove the tray that you are printing from and reinsert it completely into the machine. There is a foreign object stuck inside the machine. Turn off the machine and remove the object. If you cannot remove it, contact Technical Support. Some areas of the scanned image are missing. Acrobat 8 (Macintosh With the Acrobat Scan setting, turn off version) is used for the OCR and Filtering functions. scanning the image. The The PageScope Web The PageScope Web Connection web-based Connection Adminis- Administrator password has a 0-char- utility cannot trator's password is acter minimum and an 16-character be accessed. incorrect. maximum. For details of the PageScope Web Connection adminis- trator password, refer to the [Refer- ence Guide] on the Documentation CD/DVD. Media is wrinkled. The media is moist Remove the moist media and replace it from humidity or hav- with new, dry media. ing water spilled on it. The media feed roller Check them for damage. If necessary, or fuser unit is defec- contact Technical Support with the tive. error information. Unsupported media (wrong size, thickness, type, etc.) is being used. Use KONICA MINOLTA-approved media. See "Specifications" on page 4-2. Solving Other Problems 13-29

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Solving Other Problems
13-29
With N-up on
multiple cop-
ies, the out-
put is
incorrect.
Both the printer driver
and the application
have been set for col-
lation.
For N-up on multiple copies, choose
Collate only in the printer driver’s Basic
Tab. Do not set collation in the applica-
tion.
Booklet Left
and Right
Binding out-
put is incor-
rect.
Both the printer driver
and the application
have been set for col-
lation.
For Booklet Left Binding and Booklet
Right Binding, choose Collate only in
the printer driver’s Basic Tab. Do not
set collation in the application.
You hear
unusual
noises.
The machine is not
level.
Place the machine on a flat, hard, level
surface.
The tray is not
installed correctly.
Remove the tray that you are printing
from and reinsert it completely into the
machine.
There is a foreign
object stuck inside
the machine.
Turn off the machine and remove the
object. If you cannot remove it, contact
Technical Support.
Some areas
of the
scanned
image are
missing.
Acrobat 8 (Macintosh
version) is used for
scanning the image.
With the Acrobat Scan setting, turn off
the OCR and Filtering functions.
The
web-based
utility cannot
be accessed.
The PageScope Web
Connection Adminis-
trator’s password is
incorrect.
The PageScope Web Connection
Administrator password has a 0-char-
acter minimum and an 16-character
maximum. For details of the
PageScope Web Connection adminis-
trator password, refer to the [Refer-
ence Guide] on the Documentation
CD/DVD.
Media is
wrinkled.
The media is moist
from humidity or hav-
ing water spilled on it.
Remove the moist media and replace it
with new, dry media.
The media feed roller
or fuser unit is defec-
tive.
Check them for damage. If necessary,
contact Technical Support with the
error information.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use KONICA MINOLTA-approved
media. See “Specifications” on
page 4-2.
Symptom
Cause
Solution