Konica Minolta bizhub C35 bizhub C35 Printer/Copier/Scanner User Guide - Page 340

Symptom Cause Solution There are toner smudges or residual images. One or more of the toner cartridges are defective or installed incorrectly. Remove the toner cartridges and check for damage. If it is damaged, replace it. There are The media transfer toner roller is dirty. smudges on the back side of the page (whether or The media path is not it has dirty with toner. been One or more of the duplexed). toner cartridges are defective. One or more of the imaging units is defective. Clean the media transfer roller. If you think the transfer roller should be replaced, contact Technical Support with the error information. Print several blank sheets and the excess toner should disappear. Remove the toner cartridges and check for damage. If it is damaged, replace it. Remove the imaging units and check for damage. If it is damaged, replace it. Abnormal The laser lens is dirty. Clean the laser lens. areas (white, A toner cartridge may Remove the toner cartridges with the black, or be defective. color causing the abnormal image. color) appear Replace it with a new toner cartridge. in a regular pattern. One or more of the Remove the imaging units and check imaging units is for damage. If it is damaged, replace it. defective. Solving Problems with Printing Quality 13-35