Konica Minolta bizhub C35 bizhub C35 Reference Guide - Page 146

Troubleshooting Symptom Solution The setting in the saved presets are not applied. Depending on the functions selected for the printer, some preset settings are not saved. Media type error appears. If a media type, such as "Thick paper", is specified for Tray 3 or Tray 4, a media type error appears and the printer stops. Be sure to specify a media type supported by Tray 3 or Tray 4. The printer stops responding. Depending on the operating system, some paper size and paper type combinations are not permitted. If the job was sent with an incorrect combination of settings, the printer stops responding. Be sure to print with the correct combination of paper size and paper type settings. The printer is not detected using Rendezvous/Bonjour. Using PageScope Web Connection, select the [Enable] on the [Bonjour Settings] page. For details, refer to "[Bonjour Settings]" on page 8-225. Checking the version num- „ For Mac OS X 10.4: ber of the printer driver and Select the printer from Printer Setup Utility, PPD file. and then click [Show Info] in the [Printers] menu. In the pop-up menu of the Printer Info dialog box, select [Name & Location]. „ For Mac OS X 10.5/10.6: Select the printer from [Print & Fax], and then click [Options & Supplies]. Click [General] tab. The dialog box may appear Close the Print dialog box, and then open it unusual when selecting again. other manufacturer printer and back to bizhub. The custom paper size is different from the size that was set. Depending on the operating system, the custom paper size settings may change slightly due to OS round of errors in unit conversion (for example, 5.80" may change to 5.79"). Troubleshooting 1-119