Kyocera FS-1028MFP FS-1028MFP/1128MFP Operation Guide Rev-3 - Page 354

Troubleshooting Symptom Cannot print. Documents are printed improperly. While the operation panel was being used, the keys locked up and do not respond when pressed. Cannot print with USB memory. When displaying an image sent from the machine on the PC, an image size is shrunk vertically or horizontally. USB memory not recognized. Vertical streaks appear on prints. Checkpoints Is the machine plugged in? Is the machine powered on? Is the printer cable connected? Was the machine powered on before the printer cable was connected? Is the print job paused? Are the application software settings at the PC set properly? Is the operation panel locked? Was the USB memory formatted with a machine other than this machine? Is the USB host blocked? Check that the USB memory is securely plugged into the machine. Have you selected 200×100dpi Normal or 200×400dpi Super Fine for the scan resolution? Check that the USB memory is securely plugged into the machine. Is the USB host blocked? The inside of the machine may be dirty. Corrective Actions Plug the power cord into an AC outlet. Turn on the main power switch. Connect the correct printer cable securely. Power on the machine after connecting the printer cable. Press [Resume] (the Left Select key) to resume printing. Check that the printer driver and application software settings are set properly. Check the panel lock setting in COMMAND CENTER and change the setting if necessary. Format the USB memory with this machine. Select Unblock in the USB host settings. - Select a scan resolution other than 200×100dpi Normal or 200×400dpi Super Fine when sending an image. - Select Unblock in the USB host settings. Check the toner container and if necessary replace. Clean the charger wire. Check the main charger cleaner of the drum unit is in its original position. Reference Page - 3-2 2-5 2-5 3-2 7-19 - KYOCERA COMMAND CENTER Operation Guide 8-145 - 5-14 - 8-145 9-5 - - 10-4 OPERATION GUIDE