Kyocera FS-3540MFP FS-3540MFP/3640MFP Operation Guide - Page 300

Troubleshooting > Solving Malfunctions, Has the [Login User Name] been

Page 300 highlights

Troubleshooting > Solving Malfunctions Symptom Checkpoints Printouts have black lines. Is the slit glass dirty? Corrective Actions Clean the slit glass. Reference Page 10-7 Images are skewed. Are the originals placed correctly? When placing originals on the platen, align them with the original size indicator plates. 3-12 When placing originals in the document processor, align the original width guides securely before placing the originals. 3-13 Is the paper loaded correctly? Check the position of the paper width 3-2 guides. When displaying an image sent from the machine on the PC, an image size is shrunk vertically or horizontally. Have you selected 200 × 100dpi Normal or 200 × 400dpi Super for the scan resolution? Select a scan resolution other than 200 × 100dpi Normal or 200 × 400dpi Super when sending an image. 3-46 Cannot send via SMB. Is the network cable connected? Connect the correct network cable 2-9 securely. Have the network settings for the Configure the TCP/IP settings equipment been configured properly? properly. 9-17 Have the folder sharing settings been Check sharing settings and access 6-7 configured properly? privileges under the folder properties. Has the SMB protocol been set to [On]? Set the SMB protocol setting to [On]. 2-21 Has the [Host Name] been entered Check the name of the computer to 6-5 properly?* which data is being sent. Has the [Path] been entered properly? Check the share name for the shared 6-10 folder. Has the [Login User Name] been entered properly?*,** Check the domain name and login user name. 6-19 Has the same domain name been used for the [Host Name] and [Login User Name]? Delete the domain name and backslash ("\") from the [Login User Name]. 6-19 Has the [Login Password] been entered properly? Check the login password. 6-19 Have exceptions for Windows Firewall Configure exceptions for Windows been configured properly? Firewall properly. 6-11, 6-14 Do the time settings for the equipment, Set the equipment, domain server, and - domain server, and data destination data destination computer to the same computer differ? time. Is the touch panel displaying Send error.? Refer to Responding to Send Error. 10-19 * You can also enter a full computer name as the host name (for example, pc001.abcdnet.com). ** You can also enter login user names in the following formats: Domain_name/user_name (for example, abcdnet/james.smith) User_name@domain_name (for example, james.smith@abcdnet) 10-12

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10-12
Troubleshooting > Solving Malfunctions
Printouts have black lines.
Is the slit glass dirty?
Clean the slit glass.
10-7
Images are skewed.
Are the originals placed correctly?
When placing originals on the platen,
align them with the original size
indicator plates.
3-12
When placing originals in the
document processor, align the original
width guides securely before placing
the originals.
3-13
Is the paper loaded correctly?
Check the position of the paper width
guides.
3-2
When displaying an image
sent from the machine on the
PC, an image size is shrunk
vertically or horizontally.
Have you selected 200 × 100dpi
Normal or 200 × 400dpi Super for the
scan resolution?
Select a scan resolution other than
200 × 100dpi Normal or 200 × 400dpi
Super when sending an image.
3-46
Cannot send via SMB.
Is the network cable connected?
Connect the correct network cable
securely.
2-9
Have the network settings for the
equipment been configured properly?
Configure the TCP/IP settings
properly.
9-17
Have the folder sharing settings been
configured properly?
Check sharing settings and access
privileges under the folder properties.
6-7
Has the SMB protocol been set to
[On]?
Set the SMB protocol setting to [On].
2-21
Has the [Host Name] been entered
properly?*
Check the name of the computer to
which data is being sent.
6-5
Has the [Path] been entered properly?
Check the share name for the shared
folder.
6-10
Has the [Login User Name] been
entered properly?*,**
Check the domain name and login
user name.
6-19
Has the same domain name been
used for the [Host Name] and [Login
User Name]?
Delete the domain name and
backslash ("\") from the [Login User
Name].
6-19
Has the [Login Password] been
entered properly?
Check the login password.
6-19
Have exceptions for Windows Firewall
been configured properly?
Configure exceptions for Windows
Firewall properly.
6-11
,
6-14
Do the time settings for the equipment,
domain server, and data destination
computer differ?
Set the equipment, domain server, and
data destination computer to the same
time.
Is the touch panel displaying
Send
error
.?
Refer to
Responding to Send Error
.
10-19
*
You can also enter a full computer name as the host name (for example, pc001.abcdnet.com).
**
You can also enter login user names in the following formats:
Domain_name/user_name (for example, abcdnet/james.smith)
User_name@domain_name (for example, james.smith@abcdnet)
Symptom
Checkpoints
Corrective Actions
Reference
Page