Kyocera KM-1820 1820 Operation Guide (Basic Edition) Rev-1.1 - Page 69

Troubleshooting, General Guidelines - copier troubleshooter

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6 Troubleshooting General Guidelines The table below provides basic solutions for problems you may encounter with the machine. We suggest you consult this table to troubleshoot the problems before calling for service. Symptom Check Item Corrective Action Nothing lights on the operation panel when the power switch is turned on. Is the power plug connected to an AC outlet? Connect the plug to an AC outlet. No copies delivered after Start is pressed. Is there some indication of the trouble on the operation panel? Check the appropriate response to that indication and perform the corresponding procedure. Blank copies. Were the originals placed correctly? When placing originals on the platen, place them face-down. When setting originals in the optional document processor, place them face-up. Light copies. Is the copier in the Auto Exposure Adjustment mode? Perform the Auto Exposure Adjustment procedure. Is the copier in either the Photo, Text+Photo, or Text mode? Adjust the exposure to the correct level. Is the copier in the EcoPrint mode? Select an image quality mode other than the EcoPrint mode. Is the Add Toner indicator lit? Replace the toner container. Is the copy paper damp? Replace the copy paper with new paper. Dark copies. Is the copier in the Auto Exposure Adjustment mode? Perform the Auto Exposure Adjustment procedure. Is the copier in either the Photo, Text +Photo, or Text mode? Adjust the exposure to the correct level. Dirty copies. Is the platen or the optional document processor dirty? Clean the platen and/or the optional document processor. Clean the charger. Reference - page 6-3 page 4-1 - - page 4-1 - page 5-1 page 2-1 - page 4-1 page 5-1 page 5-4 OPERATION GUIDE 6-1

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OPERATION GUIDE
6-1
6
Troubleshooting
General Guidelines
The table below provides basic solutions for problems you may encounter with the
machine. We suggest you consult this table to troubleshoot the problems before
calling for service.
Symptom
Check Item
Corrective Action
Reference
Nothing lights on the
operation panel when
the power switch is
turned on.
Is the power plug connected to
an AC outlet?
Connect the plug to an AC
outlet.
—
No copies delivered
after
Start
is
pressed.
Is there some indication of the
trouble on the operation panel?
Check the appropriate
response to that indication and
perform the corresponding
procedure.
page 6-3
Blank copies.
Were the originals placed
correctly?
When placing originals on the
platen, place them face-down.
page 4-1
When setting originals in the
optional document processor,
place them face-up.
—
Light copies.
Is the copier in the Auto
Exposure Adjustment mode?
Perform the Auto Exposure
Adjustment procedure.
—
Is the copier in either the
Photo, Text+Photo, or Text
mode?
Adjust the exposure to the
correct level.
page 4-1
Is the copier in the EcoPrint
mode?
Select an image quality mode
other than the EcoPrint mode.
—
Is the Add Toner indicator lit?
Replace the toner container.
page 5-1
Is the copy paper damp?
Replace the copy paper with
new paper.
page 2-1
Dark copies.
Is the copier in the Auto
Exposure Adjustment mode?
Perform the Auto Exposure
Adjustment procedure.
—
Is the copier in either the
Photo, Text +Photo, or Text
mode?
Adjust the exposure to the
correct level.
page 4-1
Dirty copies.
Is the platen or the optional
document processor dirty?
Clean the platen and/or the
optional document processor.
page 5-1
Clean the charger.
page 5-4