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Kyocera KM-1820 Fax System (K) Operation Guide - Page 182

Symptom, Items to Check, Corrective Action, Reference, Troubleshooting, OPERATION GUIDE,

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Page 182 highlights

Troubleshooting Symptom Unable to receive faxes Unable to receive faxes in memory Unable to use polling reception Unable to fax using subaddress-based confidential transmission Unable to print documents from a subaddress box. Items to Check Corrective Action Reference Page Is the modular cord connected correctly? Is the Send error displayed? Have you set up password-based reception? Is the memory full? Did the sender use the correct procedure for polling transmission? Does the other party's fax machine support the same features for confidential fax using subaddresses? Has the other party set up boxes for sending and receiving confidential faxes (subaddress confidential boxes)? Was the correct subaddress entered? If a subaddress and password must be entered on the other party's fax machine, were the correct settings entered? Connect the modular cord correctly. Correct the error and ask the sender to resend the fax. Disable password-based reception. Try receiving faxes once again when memory becomes available. Otherwise, make memory available as necessary and try again. Confirm the paper is loaded in the paper cassette. Ask the sender to check their fax machine. This communication mode cannot be used unless the other fax machine has compatible features. Ask the other party to check their fax machine. Ask the other party to check their fax machine. If the setting is correct on the FAX System, ask the other party to check their fax machine. If the setting is correct on the FAX System, ask the other party to check their fax machine. - - page 5-31 page 3-18 page 5-20 page 5-22 Operation Guide of the printing system - - - - - Is the memory of the other party's fax machine full? Were the correct subaddress and password entered for the confidential box? Ask the other party to check their fax machine. Check the settings for the subaddress box. - page 5-12 8-6 OPERATION GUIDE

Section	Page
Contents	3
General Notice	5
Trademark Information	5
FCC PART 68 REQUIREMENTS	5
IMPORTANT SAFETY INSTRUCTIONS	7
IMPORTANTES MESURES DE SECURITE	7
CANADIAN IC REQUIREMENTS	8
CONDITIONS DE L'IC CANADIENNE	8
Safety Instructions Regarding the Disconnection of Power	8
Legal and Safety Information	9
Legal Notice	9
Safety Conventions in This Guide	9
Important! Please Read First.	11
Installation Precautions	12
Power supply/Grounding the product	12
Precautions for Use	12
Introduction	13
Overview of Operation Guide	13
Conventions	14
1 FAX System Parts	15
FAX System	16
Operation Panel	17
2 Preparing to Fax	21
Menu Table	22
Selecting the Line Type (Inch Model Only)	23
Configuring TTI Settings	24
Entering Fax Information (Local Information)	25
Setting the Current Date and Time (Date & Time Setting)	27
3 Basic Operation	29
Menu Table	30
Sending Documents	32
Detailed Transmission Settings	36
Select the Original Size	41
Select the Size for Fax	42
Zoom Transmission	43
Continuous Scanning	44
Automatic Fax Reception	45
Canceling Communications	46
Canceling Memory Transmission	46
Canceling Direct Transmission	46
Entering Characters	48
Input screen and key functions	48
Character Input Modes	49
Character Input Procedure	50
Address Book	52
Searching for Destinations in the Address Book	52
Entering Destinations in the Address Book	53
Editing Destinations in the Address Book	60
Deleting Destinations from the Address Book	61
Entering Group Destinations in the Address Book	61
Editing Group Destinations in the Address Book	65
Deleting Group Destinations from the Address Book	65
Redialing	67
Automatic Redialing	67
Address Recall	67
4 Basic Functions	69
Menu Table	70
Standby Transmission	71
Broadcast Transmission	72
Direct Transmission	75
Interrupt Transmission	76
Timer-based Transmission	77
Deleting a Job in Memory	79
Reviewing the transmission details of jobs in memory	79
Deleting a Job in Memory	79
Manual Fax Transmission	81
Manual Fax Reception	82
One-Touch Keys	83
Setting Up One-Touch Keys	83
Destination	83
Chain Dial	86
Programs	91
Registering Programs	91
Deleting Programs	91
Recalling Programs	92
5 Advanced Functions	93
Menu Table	94
Remote Switching	97
Changing the Remote Switching Number	97
Receiving Faxes Remotely	97
Polling Communication	99
Storing Documents for Polling	99
Printing the Documents Stored in Polling Box	100
Editing the Documents Stored in Polling Box	100
Deleting the Documents Stored in Polling Box	101
Receiving Documents by Polling	101
Polling Transmission Settings	102
Subaddress Communications	103
Subaddresses Used by the FAX System	103
Subaddress-based Confidential Communications	104
Setting Up Subaddress Boxes	104
Modifying Subaddress Boxes	105
Deleting Subaddress Boxes	109
Paper Setting for Printing from Boxes	110
Confidential Fax Using Subaddresses	110
Printing Documents from Subaddress Boxes	112
Editing Documents from Subaddress Boxes	113
Deleting Documents from Subaddress Boxes	114
Printing Lists of Subaddress Boxes	114
Fax Forwarding	116
Registering Forwarding Destinations	116
Changing Forwarding Destinations	118
Specifying the Fax Forwarding Period	119
Printing from the FAX System during Fax Forwarding	121
Specifying the File Format of Forwarded Files	121
Activating Fax Forwarding	122
Password-based Communications	123
Registering New Authorized Telephone Numbers	123
Modifying Authorized Telephone Numbers	124
Deleting Authorized Telephone Numbers	125
Registering New Authorized IDs	126
Modifying Authorized IDs	127
Deleting Authorized IDs	127
Activating Password-based Communications	128
Encrypted Communication	130
Registering New Encryption Keys	131
Checking or Deleting Encryption Keys	132
Setting Up Encrypted Reception	133
Sending Encrypted Faxes	134
Receiving Encrypted Faxes	136
E-mail Notification of Job Results	137
Displaying Job Status	138
Print Job Status	139
Send Job Status	139
Store Job Status	140
Scheduled Job Status	140
Print Job Log	141
Send Job Log	141
Store Job Log	142
FAX TX Log	142
FAX RX Log	143
Printing Communication Management Reports	145
Printing FAX TX Reports	145
Printing FAX RX Reports	145
User Login	147
User Login Screen	147
Job Accounting	148
Job Accounting Screen	148
6 Network Fax	151
Overview of Network Fax	152
Setup	152
Connection	153
Network Fax Settings Report	153
Initial FAX System Settings	154
7 FAX System Settings	155
Menu Table	156
Printing Reports	158
Fax TX Report and Fax RX Report Settings	158
Send Result Settings	159
Fax RX Result Settings	159
Volume	162
Adjusting Speaker Levels	162
Adjusting the Monitor Tone Volume	162
Redial	164
Fax Media Type	165
Number of Rings	166
Setting the Number of Rings (Auto Fax Reception)	166
Setting the Number of Rings (TAD Reception)	166
Setting the Number of Rings (Fax/Tel Switching) (Inch Model Only)	167
Fax Reception Mode	168
Fax Reception Mode Setting	170
Reception Date and Time	172
2in1 Reception	173
Bulk Printing	174
Remote Diagnosis	175
Remote Diagnosis ID	176
8 Troubleshooting	177
Memory Indicator	178
FAX Communicating Errors	178
Warning and Maintenance Messages	179
Troubleshooting Table	181
9 Reference Information	183
Specifications	184
Menu Flowcharts	185
Error Code Table	189

Match case Limit results 1 per page

Troubleshooting

8-6

OPERATION GUIDE

Unable to receive

faxes

Is the modular cord connected

correctly?

Connect the modular cord

correctly.

—

Is the Send error displayed?

Correct the error and ask the

sender to resend the fax.

—

Have you set up password-based

reception?

Disable password-based

reception.

page 5-31

Unable to receive

faxes in memory

Is the memory full?

Try receiving faxes once again

when memory becomes

available. Otherwise, make

memory available as necessary

and try again.

page 3-18

page 5-20

page 5-22

Confirm the paper is loaded in the

paper cassette.

Operation

Guide of

the

printing

system

Unable to use

polling reception

Did the sender use the correct

procedure for polling

transmission?

Ask the sender to check their fax

machine.

—

Unable to fax using

subaddress-based

confidential

transmission

Does the other party’s fax

machine support the same

features for confidential fax using

subaddresses?

This communication mode cannot

be used unless the other fax

machine has compatible features.

Ask the other party to check their

fax machine.

—

Has the other party set up boxes

for sending and receiving

confidential faxes (subaddress

confidential boxes)?

Ask the other party to check their

fax machine.

—

Was the correct subaddress

entered?

If the setting is correct on the FAX

System, ask the other party to

check their fax machine.

—

If a subaddress and password

must be entered on the other

party’s fax machine, were the

correct settings entered?

If the setting is correct on the FAX

System, ask the other party to

check their fax machine.

—

Is the memory of the other party’s

fax machine full?

Ask the other party to check their

fax machine.

—

Unable to print

documents from a

subaddress box.

Were the correct subaddress and

password entered for the

confidential box?

Check the settings for the

subaddress box.

page 5-12

Symptom

Items to Check

Corrective Action

Reference

Page