Kyocera KM-5050 Scan To SMB (PC) Setup Guide Rev-3 - Page 17

Troubleshooting, Is SMB of COMMAND - network setup

Page 17 highlights

Troubleshooting If a network connection fails (ex. Send Error), refer to the table below. Checkpoints Are the machine's network settings set properly? Is folder sharing set up properly? Is SMB of COMMAND CENTER On? Corrective Actions Connect the network cable and set up TCP/IP properly. Check the folder sharing and access permissions in the Folder Properties dialog box. Enable SMB protocol setting. Is the information entered in [Host Name] correct?(*2) Is the information entered in [Path] correct? Is the information entered in [Login User Name] correct?(*1)(*2) Is the domain name specified in [Host Name] different from the one specified in [Login User Name]? Is the information entered in [Login Password] correct? Check the host name of the destination computer. Check the name of shared folder. Check the domain name and domain user name. Delete the domain name and a \ from the name entered in [Login User Name]. Check the login password. Reference Page Refer to the Operation Guide. page 5 of this Setup Guide Refer to the Operation Guide and COMMAND CENTER Operation Guide. page 8 of this Setup Guide page 10 of this Setup Guide page 11 of this Setup Guide page 13 of this Setup Guide Refer to the Operation Guide. 15

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15
Troubleshooting
If a network connection fails (ex. Send Error), refer to the table below.
Checkpoints
Corrective Actions
Reference Page
Are the machine’s network
settings set properly?
Connect the network cable
and set up TCP/IP properly.
Refer to
the Operation
Guide
.
Is folder sharing set up
properly?
Check the folder sharing
and access permissions in
the Folder Properties dialog
box.
page 5 of this Setup
Guide
Is SMB of COMMAND
CENTER On?
Enable SMB protocol
setting.
Refer to
the Operation
Guide
and
COMMAND
CENTER Operation
Guide
.
Is the information entered in
[Host Name] correct?
(*2)
Check the host name of the
destination computer.
page 8 of this Setup
Guide
Is the information entered in
[Path] correct?
Check the name of shared
folder.
page 10 of this Setup
Guide
Is the information entered in
[Login User Name]
correct?
(*1)(*2)
Check the domain name
and domain user name.
page 11 of this Setup
Guide
Is the domain name
specified in [Host Name]
different from the one
specified in [Login User
Name]?
Delete the domain name
and a
\ from the name entered in
[Login User Name].
page 13 of this Setup
Guide
Is the information entered in
[Login Password] correct?
Check the login password.
Refer to
the Operation
Guide
.