Kyocera TASKalfa 11100 9600/11100/13600 User Guide

Kyocera TASKalfa 11100 Manual

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  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 1
    USER GUIDE
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 2
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    Guide to the Names and Functions of the Machine's Control Panel 1 234 5 6 7 8 9 23 10 24 11 25 12 22 21 20 191817 16 15 14 13 1.
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    12. [Simple Screen] key Press to switch to the simple screen. See "Switching Screen Patterns", Getting Started . 13. [ # ] key (Enter key) Press to confirm values entered or items specified. 14. [Start] key Press to start copying, printing, scanning, or sending. 15. [Sample Copy] key Press to make a
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    Quick Reference Copy Guide Tips Paper Size Paper Size You can check the paper size using the scale on the exposure glass. Auto Image Density Dark texture originals will
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    , etc. Cover/Slip Sheet • Front Cover / Back Cover: Creates cover sheets. • Designate: Copies certain pages of the original onto designation sheets. Chapter references in this guide refer to the bundled OI CD; Copy/ Document Server .
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    Quick Reference Scanner Guide To use the scanner functions, several settings must scan... Available scan functions: A Scan to E-mail B Scan to Folder (SMB/FTP) C Scan Using WSD (Web Services on Devices) D Store to Hard Disk E Save to Memory Storage Device F Scan via TWAIN Driver For details about
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    . B Press [Select Stored File]. C Specify the folder in which to save the stored files. The list of stored files is displayed. Chapter references in this guide refer to the bundled OI CD; Scan and Connecting the Machine/ System Settings .
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    TABLE OF CONTENTS How to Read the Manuals...6 Symbols Used in the Manuals...6 Names of Major Features...7 1. Easy Search Getting Started Guide to Names and Functions of Components 21 Guide to Functions of the Attention Light...24 Guide to Functions of the Machine's Options 27 Guide to Functions
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    When the Authentication Screen is Displayed 42 User Code Authentication Using the Control Panel 42 Logging In Using the Control Panel...42 Logging Out Using the Control Panel...43 Placing Originals...44 Placing Originals on the Exposure Glass 44 Placing Originals in the Auto Document Feeder 44
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    Procedure for Sending Scan Files by E-mail 85 Registering an E-mail Destination...86 Deleting an E-mail Destination...87 Entering an E-mail Address Manually...88 Basic Procedure for Storing Scan Files...89 Checking a Stored File Selected from the List 90 Specifying the File Type...91 Specifying
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    Out 143 Disposing of Used Toner...143 Menu Items and Functions...144 9. Troubleshooting When a Status Icon Is Displayed...147 When the Indicator Lamp for the the Machine Makes a Beeping Sound 151 When You Have Problems Operating the Machine 152 When Multiple Functions Cannot Be Executed
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    When Data Cannot Be Sent Due to a Problem with the Destination 201 When the Machine Cannot Be Operated Due to a Problem with the User Certificate 201 When Problems Occur While Logging In 203 When the User Lacks Privileges to Perform an Operation 203 When the LDAP Server Cannot Be Used 204 INDEX
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    How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors. This symbol is located at the end of sections.
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    the machine are referred to as follows: • Auto Document Feeder ADF • LCIT RT5070 Large Capacity Tray (LCT) • Wide Large Capacity Tray Wide LCT (in this manual, "wide LCT" refers to the three-tray wide LCT and the two-tray wide LCT) • LCIT RT5080 Three-tray wide Large Capacity Tray (Three-tray
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    8
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    1. Easy Search You can search for a description by what you want to do. Searching by What You Want to Do You can search for a procedure by what you want to do. Reducing my Costs BRL059S Printing multi-page documents on both sides of sheets (Duplex Copy) See "Duplex Copying", Copy/ Document Server .
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    1. Easy Search Converting Documents to Electronic Formats Easily BQX138S Sending scan files See "Basic Procedure for Sending Scan Files by E-mail", Scan . Sending the URL of the folder in which scan files are stored See "Sending the URL by E-mail", Scan . Storing scan files in a shared folder See "
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    to Do CAY062 Using the control panel to register destinations in the Address Book See "Registering a destination in the address book manually", Scan . Operating the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program
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    1. Easy Search Registering frequently-used settings as initial settings (Program as Defaults (Copier/Document Server/Scanner)) See "Changing the Default Functions of the Initial Screen", Convenient Functions . Registering frequently-used printing settings to the printer driver See "Using One Click
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    What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. Customizing the [Home] Screen The icons of each function are displayed on the [Home] screen. DSD101 • You can add shortcuts to often used programs to the [Home] screen. The
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    1. Easy Search Making Copies Using Various Functions CWW102 • You can print stamps on copies. Stamps can include background numbers, scanned images, dates, page numbers, and texts. See "Stamps", Copy/ Document Server . • You can reduce or enlarge the copy image. Auto Reduce / Enlarge function
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    Printing Data Using Various Functions What You Can Do with This Machine CWW103 • This machine supports network and local connections. • You can send PDF files directly to the machine for printing, without having to open a PDF application. See "Printing a PDF File
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    1. Easy Search Utilizing Stored Document You can store files scanned in copier, printer, or scanner mode on the machine's hard disk. Web Image Monitor allows you to use your computer to search for, view, print, delete, and send stored files via the network. You can also change print settings and
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    directly to folders (Sending scan files by Scan to Folder). See "Basic Procedure When Using Scan to Folder", Scan . • You can use Web Services on Devices (WSD) to send scan files to a client computer. See "Basic Operating Procedure of WSD Scanner (Push Type)", Scan . Preventing Information Leakage
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    can limit the usage of functions for each user. • See Security Guide . Centrally Controlling Scan Conditions and Distribution You can use the distributed Windows server to use the distributed scan management system. This system is supported by Windows Server 2008 R2 or later. • For details about how
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    What You Can Do with This Machine CWW110 You can check which tray is running out of paper, register information in the Address Book, specify the network settings, configure and change the system settings, manage jobs, print the job history, and configure the authentication settings. • See "Using
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    , the embedded text appears conspicuous in the copy, discouraging such unauthorized copying. • For details, see the printer driver Help and Security Guide . • For details about this function in the copier mode, see "Preventing Unauthorized Copies", Copy/ Document Server . • For details about this
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    2. Getting Started This chapter describes how to start using this machine. Guide to Names and Functions of Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components. Front and left view 1 2 3 4 5 6 7 8 9
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    2. Getting Started The ADF scans both sides of an original simultaneously. 3. Exposure glass Place originals face down here. 4. Control panel See "Guide to the Names and Functions of the Machine's Control Panel". 5. Toner cartridge cover Open to change toner cartridges. 6. Front left cover Open to
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    Front and right view Guide to Names and Functions of Components 1 2 1. Attention light See page 24 "Guide to Functions of the Attention Light". 2. ADF's extender Pull this extender to support large paper. CWW203 23
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    Protects users from electric shock. For details about checking the earth leakage breaker, see "Checking the Earth Leakage Breakers", Maintenance and Specifications . Guide to Functions of the Attention Light • Do not push or pull the attention light when installed to the machine. Doing so may
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    Guide to Names and Functions of Components CUV121 The attention light notifies the blue. The top lamp lights red. Status Printing • Scanning • Data in Error occurred (Example) • When the service call message appears • Paper jam • Out of paper • Out of toner • Memory overflow Read the message on
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    2. Getting Started Lamp The top lamp flashes yellow. Status Warning (Example) • Toner has nearly run out. • Waste toner bottle is nearly full. Read the message on the display panel, and then take appropriate action. For details, see "When Messages Appear", Troubleshooting . 26
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    to Functions of the Machine's Options Guide to Functions of the Machine's Options Guide to Functions of the Machine's External Options 2 3 1 7 5 6 11 8 10 12 9 8 13 13 11 12 11 14 4 15 16 DYE001 1. Booklet Finisher SR5060 Sorts, stacks, and
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    2. Getting Started 4. Multi-folding unit Applies the following folds: Half Fold, Letter Fold-out, Letter Fold-in, Double Parallel Fold, Gate Fold, and Zfold. 5. Interposer Inserts cover or slip sheets into copied or printed paper. 6. Decurl unit Flattens curls from sheets to prevent paper jams. 7.
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    Changing the Display Language Changing the Display Language You can change the language used on the display. English is set as default. 1. Press the [Language] key until the language you want to display appears. CWW225 29
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    2. Getting Started How to Use the [Home] Screen The icons of each function are displayed on the [Home] screen. You can add shortcuts to frequently used programs to the [Home] screen. The icons of added shortcuts appear on the [Home] screen. The programs can be recalled easily by pressing the
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    "Using Web Image Monitor", Connecting the Machine/ System Settings . 2. Log in to Web Image Monitor as an administrator. For details, see "Administrator Login Method", Security Guide . 31
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    2. Getting Started 3. Point to [Device Management], and then click [Device Home Management]. 4. Click [Edit Icons]. 5. Point to [ Icon can be added.] of the position that you want to add, and then click [ Add]. 6. Select the function or shortcut icon you want to add. 7. Click [OK] four times. Adding
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    3. Press [Add Icon]. How to Use the [Home] Screen 4. Press the [Application] tab. 5. Select the application you want to add. 6. Specify the position where [Blank] is displayed. 7. Press [OK]. 8. Press the [User Tools] key. • Press [ ] on the upper-right corner of the screen to check the position
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    2. Getting Started Registering Frequently Used Functions Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. • Copier: 50 programs • Document Server: 25 programs • Scanner: 25 programs The following settings can be registered to
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    3. Press the [Program] key. Registering Frequently Used Functions CWW405 4. Press [Program]. 5. Press the program number you want to register. 6. Enter the program name. 7. Press [OK]. 8. Press [Exit]. • You can enter up to 40 characters for a program name. • When a specified program is
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    2. Getting Started • Destinations can be registered to a program of the scanner mode only when [Include Destinations] is selected for [Program Setting for Destinations] in [Scanner Features]. For details about the setting, see "General Settings", Scan . • Folder destinations that have protection
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    Registering Frequently Used Functions Program name Program description Effect Stamping corporate name copy Specify [User Stamp] in [Stamp]. You can stamp the name of your company on copies of working or architectural drawings. Your company name needs to be preregistered in the machine. Z-
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    2. Getting Started Program name Program description Effect Unified-size scan In [Scan Settings], select [Mixed Original Sizes] in [Scan Size] and specify the finished size of scanned data in [Reduce / Enlarge] under [Edit]. You can skip this procedure to unify the size when reprinting scanned
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    Registering Frequently Used Functions • Depending on your business details or the type of documents to be scanned, registering a program cannot be recommended. 39
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    2. Getting Started Turning On/Off the Power The main power switch is on the top left of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up. When this switch is turned off, the main power turns off and the
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    Turning On/Off the Power 1. Open the main power switch cover, and then push the main power switch. The main power indicator goes out. The main power turns off automatically when the machine shuts down. If the screen on the control panel does not disappear, contact your service representative. 41
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    user administrator for the Login User Name, Login Password, and User Code. For details about user authentication, see "Configuring User Authentication", Security Guide . • User Code to enter on User Code Authentication is the numerical value registered in the Address Book as "User Code". User Code
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    1. Press [Login]. Logging In the Machine 2. Enter a Login User Name, and then press [OK]. 3. Enter a Login Password, and then press [OK]. When the user is authenticated, the screen for the function you are using appears. Logging Out Using the Control Panel This section explains the procedure for
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    2. Getting Started Placing Originals Placing Originals on the Exposure Glass • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. • Do not lift the ADF forcefully. Otherwise, the cover of the ADF
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    Placing Originals 21 1. Sensors CWW355 1. Adjust the original guide to the original size. 2. Place the aligned originals squarely face up in the ADF. Do not stack originals beyond the limit mark. The first page should be on the top.  2 1. Limit mark 2. Original guide CWW356 45
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    2. Getting Started 46
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    3. Copy This chapter describes frequently used copier functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Basic Procedure To make copies of originals, place them on the exposure glass or in the ADF. When placing the original
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    3. Copy 6. Press the [Start] key. When placing the original on the exposure glass, press the [ ] key after all originals are scanned. Some functions such as Batch mode may require that you press the [ ] key when placing originals in the ADF. Follow the messages that appear on screen. 7. When the
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    Auto Reduce / Enlarge Auto Reduce / Enlarge The machine automatically detects the original size and then selects an appropriate reproduction ratio based on the paper size you select. CKN008 • If you select a reproduction ratio after pressing [Auto Reduce / Enlarge], [Auto Reduce / Enlarge] is
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    3. Copy 1. Press [Auto Reduce / Enlarge]. 2. Select the paper size. 3. Place the originals, and then press the [Start] key. 50
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    Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 There are two types of Duplex. 1 Sided 2 Sided Copies two 1-sided pages on one 2-sided page. 2 Sided 2 Sided Copies one 2-
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    3. Copy Original Placing originals Original Orientation Orientation Top to Top Copy 1. Press [Dup./ Combine/ Series]. Top to Bottom 2. Make sure that [Duplex] is selected. If [Duplex] is not selected, press [Duplex]. 3. Select [1 Sided 2 Sided] or [2 Sided 2 Sided] according to how you want
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    6. Select the original orientation. Duplex Copying 7. Press the [Start] key. Specifying the Original and Copy Orientation Select the orientation of the originals and copies if the original is two-sided or if you want to copy onto both sides of the paper. • Top to Top CKN011 • Top to Bottom CKN012
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    3. Copy 2. Select [Top to Top] or [Top to Bottom] for [Original:] if the original is two-sided. 3. Select [Top to Top] or [Top to Bottom] for [Copy:]. 4. Press [OK]. 54
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    Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy the originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper,
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    3. Copy CKN010 • Originals read from right to left CKN017 One-Sided Combine Combine several pages onto one side of a sheet. CKN014 There are six types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 1 Sided 4 Originals Combine 1 Side
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    2 Sided 4 Pages Combine 1 Side Copies two 2-sided originals to one side of a sheet. 2 Sided 8 Pages Combine 1 Side Copies four 2-sided originals to one side of a sheet. 1. Press [Dup./ Combine/ Series]. Combined Copying 2. Press [Combine]. 3. Select [1 Sided] or [2 Sided] for [Original:]. If you
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    3. Copy CKN074 There are six types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with two pages per side. 1 Sided 8 Originals Combine 2 Sides Copies eight 1-sided originals to one sheet with four pages per side. 1 Sided 16 Originals Combine 2
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    3. Select [1 Sided] or [2 Sided] for [Original:]. Combined Copying 4. Press [Combine 2 Sides]. 5. Press [Orientation]. 6. Select [Top to Top] or [Top to Bottom] for [Original:] and/or [Copy:], and then press [OK]. 7. Select the number of originals to combine. 8. Press [OK]. 9. Select the paper
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    3. Copy Copying onto Custom Size Paper from the Multi Bypass Tray (Tray 7) Sizes of paper that can be fed from the multi bypass tray (Tray 7) are as follows: • When the banner sheet tray of multi bypass tray (Tray 7) is installed: Horizontal length: 139.7-487.7 mm (5.50-19.20 inches), vertical
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    thickness and the sizes of envelopes that can be used, see page 115 "Recommended Paper Sizes and Types". For details about handling envelopes, supported envelope types, and how to load envelopes, see page 131 "Envelopes". • The Duplex function cannot be used with envelopes. If the Duplex function
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    3. Copy 4. Specify the envelope size, and then press [OK]. 5. Press [Special Paper]. 6. Select [Envelope], and then press [OK]. 7. Place the originals, and then press the [Start] key. Copying onto Envelopes from the Wide Large Capacity Tray Before using this function, specify the paper size and type
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    Sort Sort The machine assembles copies as sets in sequential order. Sort/Shift Sort Copies are assembled as sets in sequential order. To use Shift Sort, a finisher or high capacity stacker is required. Each time the copies of one set or a job are delivered, the next copy is shifted to separate each
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    3. Copy 2. Enter the number of copy sets with the number keys. 3. Press [Continue]. Copying starts again. 64
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    Storing Data in the Document Server Storing Data in the Document Server The Document Server enables you to store documents being read with the copy feature on the hard disk of this machine. Thus you can print them later applying necessary conditions. You can check the stored documents on the
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    3. Copy 66
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    , and shared printer as necessary. 8. Click [Continue]. The installation starts. 9. Click [Finish]. When you are prompted to restart your computer, restart it by following the instructions that appear. 10. Click [Exit] in the first window of the installer, and then take out the CD-ROM. 67
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    4. Print Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member. • You cannot change the machine default
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    Standard Printing Standard Printing • The default setting is 2 sided printing. If you want to print on only one side, select [Off] for the 2 sided printing setting. • If you send a print job via USB 2.0 while the machine is in Low Power mode or Sleep mode, an error message might appear when the
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    4. Print Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The types of paper that can be printed on both sides are as follows: • Plain, Recycled, Color 1, Color 2, Letterhead, Preprinted, Prepunched, Yellow, Green, Blue,
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    Combining Multiple Pages into Single Page Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. When Using the
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    4. Print Orientation Landscape From Left to Right/Top to Bottom From Right to Left/Top to Bottom 4 Pages per Sheet Right, then Down Down, then Right Left, then Down Down, then Left 72
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    1. Load envelopes in the paper tray. 2. Press the [Paper Setting] key. CWY003 3. Select the paper tray in which the envelopes are loaded. 4. Press [Manual Paper Settings]. 5. Press [Envelope] in the "Paper Type" area, and then select the appropriate item in the "Paper Thickness" area. 6. Press the
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    4. Print 5. In the "Document Size:" list, select the envelope size. 6. In the "Input Tray:" list, select the paper tray where the envelopes are loaded. 7. In the "Paper Type:" list, select [Envelope]. 8. Change any other print settings if necessary. 9. Click [OK]. 10. Start printing from the
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    on the machine's hard disk, and allows you to edit and print them as necessary. • Applications with their own drivers, such as PageMaker, do not support this function. • Do not cancel the file transfer process while the data is being sent to the Document Server. The process may not be canceled
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    4. Print 8. If the folder is protected by a password, enter the password in the "Folder Password:" box. 9. Click [OK]. 10. Change any other print settings if necessary. 11. Click [OK]. 12. Start printing from the application's [Print] dialog box. • You can print the documents stored in the Document
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    5. Scan This chapter describes frequently used scanner functions and operations. For the information not included in this chapter, see Scan on the supplied CD-ROM. Basic Procedure When Using Scan to Folder • Before performing this procedure, refer to "Preparation for Sending by Scan to Folder", Scan
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    5. Scan 5. If necessary, specify the scan settings according to the original to be scanned. Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], [Full Color: Text / Photo] in the [Original Type] tab, and then press [OK]. • Press [Original Feed Type
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    Basic Procedure When Using Scan to Folder 4. Next, enter the command "set user", and then press the [Enter] key. (Be sure to put a space between "set" and "user".) 5. Confirm the user name. The user name is displayed under [USERNAME]. Step 2: Creating a shared folder on a computer running Microsoft
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    5. Scan Step 3: Specifying access privileges for the created shared folder If you want to specify access privileges for the created folder to allow other users or groups to access the folder, configure the folder as follows: 1. Right-click the folder created in step 2, and then click [Properties].
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    . Check that [SMB] is selected. 18. Press [Change] or [Browse Network], and then specify the folder. To specify a folder, you can either enter the path manually or locate the folder by browsing the network. 81
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    fails, check the settings, and then try again. 21. Press [OK]. 22. Press [Exit]. 23. Press the [User Tools] key. Locating the SMB folder manually 1. Press [Change] under "Path". 2. Enter the path where the folder is located, and then press [OK]. For example: if the name of the destination computer
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    Basic Procedure When Using Scan to Folder 3. Select the computer name of the destination computer. Shared folders under it appear. You can press [Up One Level] to switch between levels. 4. Select the folder you want to register. 5. Press [OK]. Deleting an SMB Registered Folder 1. Press the [User
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    destination setting, enter the user name for logging in to the computer. Press [Manual Entry] to the right of the user name field to display the soft keyboard setting, enter the password for logging in to the computer. Press [Manual Entry] for the password to display the soft keyboard. 9. Press [OK
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    Basic Procedure for Sending Scan Files by E-mail Basic Procedure for Sending Scan Files by Email 1. Press the [Home] key on the lower left of the control panel, and press the [Scanner] icon on the [Home] screen. CWW220 2. Make sure that no previous settings remain. If a previous setting remains,
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    5. Scan Example: Scanning the document in color/duplex mode, and saving as a PDF file. • Press [Scan Settings], press [Full Color: Text / Photo] in the [Original Type] tab, and then press [OK]. • Press [Original Feed Type], press [2 Sided Original], and then press [OK]. • Press [PDF] under [Send
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    Basic Procedure for Sending Scan Files by E-mail • [AB], [CD], [EF], [GH], [IJK], [LMN], [OPQ], [RST], [UVW], [XYZ], [1] to [10]: Added to the list of items in the selected title. You can select [Frequent] and one more key for each title. 9. Press [E-mail]. 10. Press [Change] under "E-mail Address".
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    5. Scan 5. Press [E-mail]. 6. Press [Change] under "E-mail Address". 7. Press [Delete All], and then press [OK]. 8. Press [OK]. 9. Press [Exit]. 10. Press the [User Tools] key. Entering an E-mail Address Manually 1. Press [Manual Entry]. 2. Enter the e-mail address. 3. Press [OK]. 88
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    Basic Procedure for Storing Scan Files Basic Procedure for Storing Scan Files • You can specify a password for each stored file. We recommend that you protect stored files from unauthorized access by specifying passwords. • Scan file stored in the machine may be lost if some kind of failure occurs.
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    5. Scan Press [User Name], and then select a user name. To specify an unregistered user name, press [Manual Entry], and then enter the name. After specifying a user name, press [OK]. • File Name Press [File Name], enter a file name, and then press [OK]. • Password
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    Specifying the File Type Specifying the File Type This section explains the procedure for specifying the file type of a file you want to send. File types can be specified when sending files by e-mail or Scan to Folder, sending stored files by e-mail or Scan to Folder, and saving files on a memory
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    5. Scan Specifying Scan Settings 1. Press [Scan Settings]. 2. Specify resolution, scan size, and other settings, as required. 3. Press [OK]. 92
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    6. Document Server This chapter describes frequently used Document Server functions and operations. For the information not included in this chapter, see Copy/ Document Server on the supplied CD-ROM. Storing Data This section describes the procedure for storing documents on the Document Server. • A
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    press [OK]. The user names shown are names that were registered in the Address Book. To specify a name not shown in the screen, press [Manual Entry], and then enter a user name. 7. Press [File Name]. 8. Enter a file name, and then press [OK]. 9. Press [Password]. 10. Enter a password with the number
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    Printing Stored Documents Printing Stored Documents Prints stored documents on the Document Server. The items you can specify on the printing screen are as follows: • Paper tray • The number of prints • [Output/ Finisher] ([Output], [Finisher], [Folding Unit], [Stacker]) • [Stamp] ([Background
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    6. Document Server 96
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    7. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For the information not included in this chapter, see Connecting the Machine/ System Settings on the supplied CD-ROM or Web Image Monitor Help. Displaying Top Page This section explains the Top
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    7. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the Web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4. Basic Information area Displays the
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    8. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Loading Paper Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. • Do not stack paper over the limit mark. • To prevent
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    8. Adding Paper and Toner 1. Loosen the stack by riffling the sheets. CVA068 2. Holding its shorter ends, flex the stack back and forth to create space between the sheets. Repeat this several times. CVA069 CVA070 100
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    . Loading Paper CVA071 Loading Paper into Tray 1 Tray 1 can hold 81/2 × 11 paper only. If you want to print on A4 from Tray 1, contact your service representative. • When paper loaded in the right side of Tray 1 runs out, paper on the left is automatically shifted to the right. Do not pull
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    /11 × 17 tray unit can hold 11 × 17 paper only. If you want to print on A3 , A4 , B4 JIS , or 81/2 × 11 , contact your service representative. • Check the paper edges are aligned at the right side. 102
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    Loading Paper 1. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. DER058 2. Square the paper and load it print side down. Do not stack paper over the limit mark. DER059 3. Carefully push the paper tray fully in. Loading Paper into Trays 2 and
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    8. Adding Paper and Toner 1. Check that paper in the paper tray is not being used, and then pull the tray carefully out until it stops. CWW306 2. Square the paper and load it print side down. Do not stack paper over the limit mark. CWW307 3. Carefully push the paper tray fully in. • Various sizes of
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    Loading Paper • When loading a low number of sheets, be sure not to squeeze the side fences in too tightly. If the side fences are squeezed too tightly against the paper, the edges may crease, the paper may misfeed, or if it weighs between 52.3-63.0 g/m2 (14.0-16.9 lb. Bond), it may wrinkle. 1. Set
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    8. Adding Paper and Toner 3. Press the elevator switch on the multi bypass tray (Tray 7). 1 CWW313 1. Elevator switch The lamp of the elevator switch is blinking while the tray is going up, and keeps lit when it stops. Press the elevator switch to move down the tray if you want to either add paper
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    is identified as Tray 4, Tray 5, and Tray 6. Tray 6 can hold 81/2 × 11 paper only. If you want to print on A5 from Tray 6, contact your service representative. , B5 JIS , A4 , or 51/2 × 81/2 • Check the paper edges are aligned at the left side. 1. Check that paper in the paper tray is
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    8. Adding Paper and Toner CWW316 3. Carefully push the paper tray fully in. • Various sizes of paper can be loaded in Tray 4 and Tray 5 by adjusting the positions of side fence and end fence. For details, see "Changing the Paper Size in the Large Capacity Tray", Paper Specifications and Adding Paper
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    Loading Paper CWW320 3. Carefully push the paper tray fully in. • If you select Paper Weight 5 to 7, [Coated: Glossy], [Coated: Matted], or [Label Paper] in [Tray Paper Settings], air is blown out automatically to fan the paper loaded in the three-tray wide LCT. Fan this paper before loading it.
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    8. Adding Paper and Toner 2. Load paper into the paper tray with print side up. Do not stack paper over the limit mark. DER089 3. Push the paper tray fully in until it clicks. • Various sizes of paper can be loaded in the two-tray wide LCT by adjusting the positions of side fence and end fence. For
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    Align the side fences gently against the paper you loaded, if necessary. 1 Loading Paper 1. Paper extender CWW322 • Load paper with its printed side up (the front side). If you are using the booklet finisher, load sheets print side down. • Load paper in the interposer in the same orientation as
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    8. Adding Paper and Toner • Printer mode Specify [Auto Detect] or [On (Always)] for [Letterhead Setting] in [System] under the Printer Features menu, and then place the paper as shown below. For details about the letterhead settings, see "Input / Output", Copy/ Document Server , or "System", Print
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    Copy side One-sided Loading Paper Tray 1 Trays 2-3 or A3/11 × 17 tray unit Multi bypass tray (Tray 7), LCT, or Wide LCT Two-sided • Printer mode Print side One-sided Tray 1 Trays 2-3 or A3/11 × 17 tray unit Multi bypass tray (Tray 7), LCT, or Wide LCT Two-sided • In copier mode: • For
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    8. Adding Paper and Toner • If a print job is changed partway through printing from one-sided to two-sided printing, onesided output after the first copy may be printed facing a different direction. To ensure all paper is output facing the same direction, specify different input trays for one-sided
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    Weight 6 Paper size 81/2 × 11 *1 A4 Paper capacity 1,000 sheets × 2 1,000 sheets × 2 *1 To load paper any of the sizes specified above, contact your service representative. Tray 1 (A3/11 × 17 tray unit) Paper type and weight 52.3-256.0g/m2 (14.0 lb. Bond-141.0 lb. Index) Paper Weight 1-Paper
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    Weight 6 Paper size Paper capacity *1 A3 , A4 × 11 1,000 sheets , B4 JIS , 81/2 *1 To load paper any of the sizes specified above, contact your service representative. Trays 2 and 3 Paper type and weight 52.3-256.0g/m2 (14.0 lb. Bond-141.0 lb. Index) Paper Weight 1-Paper Weight 6 52.3-256.0g
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    Recommended Paper Multi bypass tray (Tray 7) Paper type and weight 52.3-216.0 g/m2 (14.0 lb. Bond-79.9 lb. Cover) Paper Weight 1-Paper Weight 5 52.3-216.0 g/m2 (14.0 lb. Bond-79.9 lb. Cover) Paper Weight 1-Paper Weight 5 52.3-216.0 g/m2 (14.0 lb. Bond-79.9 lb. Cover) Paper Weight 1-Paper Weight 5
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    8. Adding Paper and Toner *3 Enter the paper size. For details, see "Changing Tray Paper Settings", Paper Settings . *4 When the LCT is installed, the maximum custom width is 305.0 mm (12.1 inches). When the two-tray or three-tray wide LCT is installed, the maximum custom width is 330.2mm (13.1
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    , B5 JIS , 51/2 × A4 , B5 JIS A4 , 81/2 × 11 Paper capacity 2,550 sheets *2 *2 *1 To load paper any of the sizes specified above, contact your service representative. *2 Do not stack paper over the limit mark. The maximum number of sheets you can set at once depends on the paper's thickness and
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    8. Adding Paper and Toner Paper type and weight 52.3-256.0 g/m2 (14.0 lb. Bond-141.0 lb. Index) Paper Weight 1-Paper Weight 6 Coated: Glossy Coated: Matte 52.3-256.0 g/m2 (14.0 lb. Bond-141.0 lb. Index) Paper Weight 1-Paper Weight 6 Coated: Glossy Coated: Matte 52.3-256.0 g/m2 (14.0 lb. Bond-141.0
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    Recommended Paper Paper type and weight Envelopes Paper size Vertical: 3.94-13.00 inches*1 Horizontal: 5.50-19.20 inches Paper capacity 10 sheets *1 The postcard side fences are required to load paper that is between 100.0 and 139.2 mm (3.94 and 5.49 inches). *2 Do not stack paper over the
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    8. Adding Paper and Toner Paper type and weight 40.0-300.0 g/m2 (10.7 lb. Bond-165.0 lb. Index) Paper Weight 0*1-Paper Weight 7 Coated: Glossy Coated: Matte 40.0-300.0 g/m2 (10.7 lb. Bond-165.0 lb. Index) Paper Weight 0*1-Paper Weight 7 Coated: Glossy Coated: Matte 40.0-300.0 g/m2 (10.7 lb. Bond-
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    Recommended Paper Paper type and weight Tab stock*4 Label paper Envelopes Paper size A4 , 81/2 × 11 A4 , 81/2 × 11 Vertical: 3.94-13.00 inches*2 Horizontal: 5.50-19.20 inches Paper capacity *3 *3 10 sheets *1 When a paper jam occurs while printing is performed on paper of Paper Weight 0,
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    8. Adding Paper and Toner Paper type and weight 40.0-350.0 g/m2 (10.7 lb. Bond-193.3 lb. Index) Paper Weight 0*1-Paper Weight 8 40.0-350.0 g/m2 (10.7 lb. Bond-193.3 lb. Index) Paper Weight 0*1-Paper Weight 8 Coated: Glossy Coated: Matte 40.0-350.0 g/m2 (10.7 lb. Bond-193.3 lb. Index) Paper Weight
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    Recommended Paper Paper type and weight Coated: Glossy Coated: Matte 40.0-350.0 g/m2 (10.7 lb. Bond-193.3 lb. Index) Paper Weight 0*1-Paper Weight 8 Translucent paper OHP transparencies*3 Tab stock*4 Label paper Envelopes Carbonless paper *8 40.0-350.0 g/m2 (10.7 lb. Bond-193.3 lb. Index) Paper
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    8. Adding Paper and Toner Paper type and weight Carbonless paper *8 40.0-350.0 g/m2 (10.7 lb. Bond-193.3 lb. Index) Paper Weight 0*1-Paper Weight 8 Perforated paper *9 Paper size Custom size: Vertical: 3.94-13.00 inches Horizontal: 5.50-19.20 inches A4 Paper capacity - - *1 When a paper jam
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    Recommended Paper Paper type and weight 64.0-216.0 g/m2 (17.1 lb. Bond-79.9 lb. Cover) Paper Weight 2-Paper Weight 5 Paper size Paper capacity Select the paper size using the Tray Paper Settings menu: A4 , A5 , B5 JIS , 81/2 × 14 , 81/2 × 13 , 81/4 × 14 , 81/4 × 13 , 8 × 10 , 71/4 × 101/2 , 8K ,
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    the paper type. • Certain types of paper, such as translucent paper or OHP transparencies, may produce noise when delivered. This noise does not indicate a problem and print quality is unaffected. • The paper capacity described in the tables above is an example. Actual paper capacity might be lower
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    : • You can load coated paper on the wide LCT. Before printing on coated paper from the threetray wide LCT for the first time, contact your service representative. 129
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    sure to position the side fences flush against the paper stack. • Jams and misfeeds can occur when printing on thick smooth paper. To prevent such problems, be sure to fan smooth paper thoroughly before loading them. If paper continues to become jammed or feed in together even after they are fanned
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    Recommended Paper Direction of paper grain Paper 64.0 g/m2 (17.1 lb. Bond) or less Paper heavier than 64.0 g/m2 (17.1 lb. Bond) • Select [Paper Weight 5], [Paper Weight 6], [Paper Weight 7], or [Paper Weight 8] as the paper thickness for the tray in [Tray Paper Settings]. • Even if thick paper
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    8. Adding Paper and Toner CDL070 If you are copying or printing onto side-opening envelopes in the orientation, flaps must be at the right side of the wide LCT or multi bypass tray (Tray 7). If you are copying or printing in the orientation, flaps must be at the bottom side of the three-tray wide
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    Recommended Paper Storage of envelopes Keep envelopes stored in sealed plastic bags and remove only the quantity needed. Do not add envelopes during printing, as this might cause misfeeds. • Be sure to specify the size of the envelope and flap size in [Tray Paper Settings]. For details, see "
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    8. Adding Paper and Toner Registering a Custom Paper • When you print on 12 × 18 coated paper weighing 163.1 to 350.0 g/m2, be sure to use one of the following items in [Paper Name] in the Paper Library. • "Coated: Glossy 163.1-220.0 12x18" • "Coated: Glossy 220.1-256.0 12x18" • "Coated: Glossy 256
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    Selecting the Paper's Name from the Paper Library 1. Press the [Tray Paper Setting] key. Registering a Custom Paper CWY003 2. Press [Edit Custom Paper]. 3. Press [Recall from Paper Library]. 4. Select the name of the paper that you want to register. Press [ Previous] or [ Next] to scroll through
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    Paper, Special Paper 1, and Carbonless Paper. Each type is divided into several categories according to weight. • Manually specifying a paper's type and weight You can register a custom paper by manually specifying its type and weight. Selecting the paper's type from the paper library You can select
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    as the paper size setting on the [Edit Custom Paper] screen. For details about modifying the custom paper, see "Modifying a Custom Paper", Paper Settings . Manually specifying a paper's type and weight • Select the items that will be applied to the paper for the various settings. If the paper to be
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    8. Adding Paper and Toner 3. Select a number that is [ Not Programd.]. Press [ Previous] or [ Next] to scroll through the list. 4. Press [Change] for [Paper Name]. 5. Enter the name of the paper, and then press [OK]. 6. Press [Change] for [Paper Size]. 7. Select a paper size, and then press [OK]. 8.
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    Registering a Custom Paper • Plain Paper: White paper • Color Paper 1: Light-colored paper • Color Paper 2: Dark-colored paper • For details about custom paper settings, see "Custom Paper Settings", Paper Settings . • For details about [Advanced Settings], contact your machine administrator.
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    8. Adding Paper and Toner 3. Select a number that is [ Not Programd.]. Press [ Previous] or [ Next] to scroll through the list. 4. Press [Use Another Custom Paper's Settings]. 5. Select the custom paper whose settings you want to modify. 6. Press [OK]. 7. Change the settings for custom paper (such
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    Adding Toner Adding Toner This section explains precautions when adding toner, how to send scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
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    . This will result in toner leakage. • When a toner cartridge is being used, it cannot be removed. Do not remove the cartridge forcibly. Follow the instruction on the screen regarding how to replace a toner cartridge. If one of the toner cartridge is empty, you can keep printing by using the other
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    Adding Toner • Do not remove toner cartridges that are being used or install toner cartridges that are partially used. The remaining toner amount displayed on the screen will not always correspond with the actual amount in the cartridge, causing the machine to unexpectedly run out of toner. • Do not
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    ", Paper Settings . No. Item 0202 Adjust Image Density 0208 Avoid Ppr Trnsf Shock Jitter: Feed Interval Adj Description Execute image density control manually. Adjust the interval at which paper is fed from the paper tray when printing consecutive sheets of paper. Machine: Paper Feed/ Output
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    Menu Items and Functions No. Item 0310 Adjust Paper Curl 0312 Lower Jam Detection Strictness Description Specify the method for straightening curled sheets. Select the method according to the direction and degree of curl. Disables the following jam detection functions: • Disable Skew Detection
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    8. Adding Paper and Toner No. Item Description 0601 Adjust Staple Position for Booklet Adjust the horizontal position of the booklet staples when using Booklet Finisher SR5060. 0602 Adjust Folding Position for Adjust the horizontal folding position when using Booklet Booklet Finisher SR5060.
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    Specifications . Appears when the waste toner bottle is full. Contact your service representative. Appears when the hole punch receptacle is full. For details about removing punch waste, see "Removing Punch Waste", Troubleshooting . Appears when the waste staple receptacle is full. For details about
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    9. Troubleshooting Status icons : Service Call icon : Open Cover icon Status Appears when the machine is malfunctioning or requires maintenance. Appears when one or more covers of the machine are open. 148
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    displayed on the function screen and take the appropriate action. For details about how to resolve the problems described in error messages, see "When Messages Appear", Troubleshooting . 3. Messages Displays a message that indicates the status of the machine and each function. 4. Status icons The
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    9. Troubleshooting The following table explains problems that cause the indicator lamp for the [Check Status] key to light or flash. Problems Documents and reports do not print out. lamp is still lit even after trying to solve the problem as described here, contact your service representative. 150
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    exposure glass or paper tray is empty. Strong alert The machine requires user attention because paper has jammed, the toner needs replenishing, or other problems have occurred. • Users cannot mute the machine's beep alerts. When the machine beeps to alert users of a paper jam or toner request, if
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    9. Troubleshooting When You Have Problems Operating the Machine Problems The machine does not turn on. Causes The AC power switch has not been turned on. When the machine is turned on, the only icon
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    When You Have Problems Operating the Machine Problems Causes Solutions Nothing happens when the [Check and then close it. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . An error message remains displayed even if the indicated cover is closed. One or
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    9. Troubleshooting Problems Misfeeds occur frequently. Misfeeds occur frequently. Causes Using curled paper • Remove the misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . • Check that the side or end fences are set properly. Also, check that the
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    When You Have Problems Operating the Machine Problems Misfeeds occur frequently. Misfeeds occur frequently. Remove the misfed paper. For details about removing jammed paper, see "Removing Jammed Paper", Troubleshooting . • If you load a paper size that is not selected automatically, you need
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    9. Troubleshooting Problems Causes Solutions Misfeeds occur when printing to The envelopes are curled. envelopes. Make sure you fully flatten curled envelopes before you load them. Do not
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    When You Have Problems Operating the Machine Problems Causes Solutions Cannot print about specifying [Print Volum. Use Limit.], see "Managing Print Volume per User", Security Guide . • To view the status of a print job, see [Print Job History]. Executed Simultaneously", Troubleshooting . 157
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    9. Troubleshooting Problems The function does not run or cannot be used. Paper is correctly. Contact the machine administrator or your service representative. The print position is not aligned properly. Contact the machine administrator or your service representative. Paper is curled. • When
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    the [Adjust Paper Curl] setting, reload the paper upside down. Fold Problems Causes Solutions Wrinkling occurs when Gate Fold, Letter Fold-in, or Letter Fold than the stack capacity. The Z-fold support tray is not set. Set the Z-fold support tray for finisher or multi-folding unit. For details
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    9. Troubleshooting Problems Causes Solutions The multi-folding unit outputs The paper is curled. cannot make copies as you want because of the paper type, paper size, or paper capacity problems, use the recommended paper. For details about recommended paper, see page 115 "Recommended Paper".
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    • TWAIN • Document Server • Desktop Binder • Web Document Server When You Have Problems Operating the Machine 161
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    Troubleshooting For details about locked files, see "Managing Stored Files", Security Guide . The original placed on the exposure glass is a nonstandard size. If the machine cannot detect the size of the original, specify the size manually - do not use Auto Paper Select mode or the Auto Reduce /
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    to copy has been exceeded. For details about how to check the number of copies available per user, see "Managing Print Volume per User", Security Guide . "Exceeded the maximum number of multi-sheet fold. Printing will be cancelled." A print job was canceled because more than the maximum number of
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    9. Troubleshooting Messages Causes Solutions "Maximum number of sets is n." (A figure is a locked folder. "Managing Folders", Security Guide . • If you cannot make copies as you want because of the paper type, paper size or paper capacity problems, use recommended paper. For details about
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 174
    Messages Displayed When Using the Copy/Document Server Function remaining originals. In this case, the resulting sorted pages will not be sequential. For details about Memory Full Auto Scan Restart, see "Input / Output", Copy/ Document Server . 165
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    Troubleshooting Messages Displayed When Using the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions again, contact your service representative. "Hardware Problem: HDD" An error
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 176
    Messages Causes Solutions "Hardware Problem: Wireless Card" (A " again. If the message appears again, contact your service representative. "Load following paper in n. To the tray manually to continue printing, or cancel a print job. For details about how to select the tray manually, or cancel
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 177
    Troubleshooting same size as the specified paper size. "Parallel I/F board has a problem." An error has occurred in the IEEE 1284 interface board. Turn off contact your service representative. "Printer font error." An error has occurred in the font Contact your service settings. representative
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    Messages Displayed When Using the Printer Function When using direct print from a memory storage device Messages "Exceeded the limit value for total data size of the selected files. Cannot select more files." "Unable to access the specified memory storage device." Causes Solutions • The size of
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 179
    9. Troubleshooting When print jobs are canceled Messages Causes Solutions "91: Error" . Turn off the power, and then back on again. If the message appears again, contact your service representative. "Exceeded the maximum unit count for Print Volume Use. The job has been cancelled." The
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 180
    "The selected paper size is not supported. This job has been cancelled." "The selected paper type is not supported. This job has been cancelled." "Z- print orientation, and Z-fold settings again. When there is a problem with the print settings Messages "Booklet/Half Fold Error" "Classification
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    9. Troubleshooting Messages "Classification Code is incorrect." Causes The Classification Code is not supported with the printer driver. "Duplex has been cancelled." Duplex printing was canceled. "Exceeded max. pages. Collate is incomplete." The number of pages exceeds the maximum
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 182
    Messages Displayed When Using the Printer Function Messages "Print overrun." "Punch has been cancelled." "Staple has been cancelled." Causes Solutions Images were discarded while printing. PCL 6 Select a lower resolution on the printer driver. For details about how to change the resolution
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 183
    9. Troubleshooting When documents cannot be stored in the Document Server Messages your administrator. • For details about how to set permissions, see "Limiting Available Functions", Security Guide . "Exceeded max. capacity of Document Server. Cannot store." The hard disk became full after
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 184
    is locked. Unlock the folder or specify another folder number that can be used. For details about locked folders, see "Managing Folders", Security Guide . When there is not enough free hard disk space Messages "HDD is full." "HDD is full." Causes Solutions When printing with the PostScript
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 185
    9. Troubleshooting Messages "HDD is full. (Auto)" Causes The hard disk became available Decrease the number of files for image processing. sent to the machine. When there is a problem with a parameter Messages "86: Error" Causes Parameters of the control code are invalid. Solutions Check
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    , see "Configuring User Authentication", Security Guide . When other errors occur Messages "98: Error" Causes The machine could not access the hard disk correctly. Solutions Turn off the power, and then back on again. If the message appears frequently, contact your service representative. 177
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    9. Troubleshooting Messages Causes Solutions "Command Error" An RPCS command error occurred , or to store a file in the Document Server when the hard disk was malfunctioning. Contact your service representative. "Error has occurred." A syntax error, etc., occurred. Check that the PDF file is
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 188
    all unnecessary files from the hard disk. • Decrease the file size sent to the machine. There is a problem with the multi-folding unit. Contact your service representative. An input buffer overflow occurred. • In [Printer Features], under [Host Interface], select [I/O Buffer], and then set
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 189
    9. Troubleshooting Messages "Insufficient Memory" "Memory Retrieval Error" "Paper Type Error" Causes the message appears again, replace the RAM. For details about replacing the RAM, contact your service representative. The specified paper type name Re-obtain the latest paper type is not set in
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 190
    Messages Displayed When Using the Scanner Function Messages Displayed When Using the Scanner Function Messages Displayed on the Control Panel When Using the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 191
    9. Troubleshooting Messages Causes Solutions "Exceeded max. number of alphanumeric characters for the be registered to the program because they cannot be registered in the address book. For manually entered destinations, register the destinations in the address book, and then try to register them
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 192
    currently logged-in user does not have permission to view. For details about how to set permissions, see "Limiting Available Functions", Security Guide . "The program is recalled. Cannot recall the destination(s) that is deleted from the address book." The destination stored in the program could
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 193
    9. Troubleshooting Messages Causes Solutions "Exceeded max. data capacity." "Check scanning resolution, then press Start key again." The scanned data exceeded maximum data capacity. Specify the scan
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 194
    Messages Displayed When Using the Scanner Function Messages "Not all of the image will be scanned." Causes Using [Specify Size] to scale down a large document may cause part of the image to be lost. "The size of the scanned data is too small." "Check the resolution and the ratio and then press
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 195
    9. Troubleshooting Messages Causes Solutions "Memory is full. Scanning has been cancelled. Press [Send] to send the scanned data, or press [Cancel] to delete." Because there is
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 196
    Messages Displayed When Using the Scanner Function Messages "Transmission has failed. To check the current status, press [Scanned Files Status]." Causes Solutions While a file was being sent, a network error occurred and the file could not be sent correctly. If the same message appears again
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 197
    9. Troubleshooting Messages Causes Solutions "Exceeded max. number of stored files. Cannot about how to enable or disable the WSD protocol, see "Enabling and Disabling Protocols", Security Guide . "Cannot start scanning because Scan Profile is not set on the communication was failed." client
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    Messages Displayed When Using the Scanner Function Messages "Could not send the data because the PC timed out before it was sent." Causes A time out occurred when using WSD Scanner. Time outs occur when too much time passes between scanning an original and sending its data. The followings are
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    9. Troubleshooting Messages Causes Solutions "Cannot write on the memory storage device. Check the memory storage device and machine settings." The memory storage device is faulty, or
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    logged in user name does not have permission for scanner function. For details about how to set permissions, see "Limiting Available Functions", Security Guide . "Cannot add any more scanning mode." The maximum number of registerable scan modes has been exceeded. The maximum number of modes that
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    originals, and then insert them again. For details about jammed paper, see "Removing Jammed Paper", Troubleshooting . • When a misfeed occurs, replace the jammed originals. • Check whether the originals are suitable error has occurred in the machine. Contact your service representative. 192
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    . scanning area." • Reset the scan size. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help. The problem may be due to the following causes: • Scanning cannot be performed if large values are set for brightness when using halftone or high
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 203
    Troubleshooting . Press the [Stop] key. Follow the instructions in the message that appears and exit the function the The TWAIN scanner function Contact your service specified device." cannot be used on already in use. When there is a problem connecting to the scanner Messages Causes "Cannot
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 204
    Messages Displayed When Using the Scanner Function Messages "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." ("XXX" and "YYY" indicate scanner names.) "Cannot find "XXX" scanner used for the previous scan. "YYY" will be used instead." ("XXX" and "YYY" indicate
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 205
    9. Troubleshooting Messages "Scanner is not available. Check the scanner connection status." "Scanner is not available. Check the scanner connection status." Causes The machine is not connected
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 206
    . After confirmation, turn on the power again. If the message appears again, contact your service representative. "Clean the scanning glass. (Located next to the exposure glass.)" The scanning glass or guide plate of the ADF is dirty. Clean them. See "Maintaining Your Machine", Maintenance and
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 207
    9. Troubleshooting Messages "Internal cooling fan is active." Causes Large print runs will paper size, and paper type. Wait for the machine to get ready. When There Is a Problem Scanning or Storing Originals Messages "Cannot detect original size. Select scan size." Causes The machine failed to
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 208
    Press [Exit], and then press the [Stop] key. Follow the instructions in the message that appears and exit the function that is running. data is not valid. See the manual for required data." The file format of the shortcut image to be added is not supported. The file format of shortcut images
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 209
    9. Troubleshooting When the Address Book Is Updated Messages "Updating the destination list has failed. Try again?" "Updating the destination list... Please wait. Specified destination(s) or sender's
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 210
    System Settings . When the Machine Cannot Be Operated Due to a Problem with the User Certificate Messages Causes "The destination cannot be selected user certificate (destination certificate), see "Configuring S/ MIME", Security Guide . A new user certificate must be installed. For details about
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 211
    9. Troubleshooting Messages Causes Solutions "XXX cannot be YYY because the device certificate (S/MIME), see "Communication Paths via a Device Certificate", Security Guide . "XXX cannot be YYY because there is a problem with the device certificate used for the S/MIME signature. Check the
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 212
    Other Messages Appear install a new certificate, see "Configuring S/MIME" or "Protecting Communication Paths via a Device Certificate", Security Guide . When Problems Occur While Logging In Messages "Authentication has failed." "Authentication has failed." Causes The entered login user name or
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 213
    9. Troubleshooting When the LDAP Server Cannot Be Used Messages "Connection with LDAP server has failed. Check the server status." Causes A network error has occurred and connection
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    22 H High capacity stacker 7, 27 Hold Print 15 Home screen 13, 30, 31, 32, 199 Home screen image 30 How to Read the Manuals 6 I Indicator 149 Information screen 9 Initial settings 11 Interposer 28, 110 L Large capacity tray 7, 28, 107 LCT 7, 28, 107 LDAP Server 204 Loading orientation
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    67 Placing originals 44 Preventing information leakage 17 Printer.30, 69, 166, 169, 170, 171, 174, 175, 176, 177 Printer driver 68 Problem 152, 198 Program 11, 34 Q Quick Install 67 R Recommended paper 115 Reducing my Costs 9 Registering destinations 11 Running out of toner 143 S Sample
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    Two-tray wide large capacity tray 7, 109 Two-tray wide LCT 7, 28 U Unauthorized copy prevention 19 Used toner 143 User certificate 201 User code authentication 42 V Vents 24 W Web Image Monitor 18, 97 What you can do with this machine 13 Wide large capacity tray 7, 108, 109 Wide LCT 7,
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 217
    MEMO 208
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 218
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 219
    KYOCERA Document Solutions America, Inc. Headquarters 225 Sand Road, Fairfield, New Jersey 07004-0008, USA Phone: +1-973-808-8444 Fax: +1-973-882-6000 Latin America 8240 NW 52nd Terrace Dawson Building, Suite 100 Miami, Florida 33166, USA Phone: +1-305-421-6640 Fax: +1-305-421-6666 KYOCERA Document
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 220
    KYOCERA Document Solutions Europe B.V. Bloemlaan 4, 2132 NP Hoofddorp, The Netherlands Phone: +31-20-654-0000 Fax: +31-20-653-1256 KYOCERA Document Solutions Nederland B.V. Beechavenue 25, 1119 RA Schiphol-Rijk, The Netherlands Phone: +31-20-5877200 Fax: +31-20-5877260 KYOCERA Document Solutions
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    D0C0-7430
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 222
    © 2018
  • Kyocera TASKalfa 11100 | 9600/11100/13600 User Guide - Page 223
    EN US D0C0-7430
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USER GUIDE