Kyocera TASKalfa 420i 420i/520i Operation Guide - Page 327

Symptom, Checkpoints, Corrective Actions, Reference, Troubleshooting, OPERATION GUIDE, Appendix

Page 327 highlights

Troubleshooting Symptom Printouts are too dark. Copies have a moire pattern (dots grouped together in patterns and not aligned uniformly). Printouts are not clear. Printouts are dirty. Printouts are fuzzy. Images are skewed. Checkpoints Is the machine in Auto Density mode? Is the machine in Manual Density mode? Is the original a printed photograph? Did you choose appropriate image quality for the original? Is the platen or the document processor dirty? Is the transfer roller dirty? Is the drum dirty? Is the scanner dirty? Is the Printed Document Guard Kit enabled? Is the machine being used in very humid conditions? Are the originals placed correctly? Is the paper loaded correctly? Corrective Actions Set the correct density level for auto density. Use [Image Quality] to set the correct density level. When changing the default density level, adjust the density manually and choose the desired level. Set the image quality to [Print Photo]. Select appropriate image quality. Clean the platen or the document processor. Brush the transfer roller clean. Carry out Drum Refresh. Carry out Developer Refresh. Carry out Laser Scanner Cleaning. Disable the Printed Document Guard Kit. Carry out Drum Refresh. When placing originals on the platen, align them with the original size indicator plates. When placing originals in the optional document processor, align the original width guides securely before placing the originals. Check the position of the paper width guides. Reference Page - 3-8 - 3-8 9-2 9-2 9-6 8-43 8-47 8-47 Appendix9 8-43 2-32 2-32 2-33 10 OPERATION GUIDE 10-3

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Troubleshooting
OPERATION GUIDE
10-3
10
Printouts are too dark.
Is the machine in Auto
Density mode?
Set the correct density level for
auto density.
Is the machine in Manual
Density mode?
Use [Image Quality] to set the
correct density level.
3-8
When changing the default density
level, adjust the density manually
and choose the desired level.
Copies have a moire
pattern (dots grouped
together in patterns
and not aligned
uniformly).
Is the original a printed
photograph?
Set the image quality to [Print
Photo].
3-8
Printouts are not
clear.
Did you choose appropriate
image quality for the original?
Select appropriate image quality.
9-2
Printouts are dirty.
Is the platen or the document
processor dirty?
Clean the platen or the document
processor.
9-2
Is the transfer roller dirty?
Brush the transfer roller clean.
9-6
Is the drum dirty?
Carry out Drum Refresh.
8-43
Carry out Developer Refresh.
8-47
Is the scanner dirty?
Carry out Laser Scanner Cleaning.
8-47
Is the Printed Document
Guard Kit enabled?
Disable the Printed Document
Guard Kit.
Appendix-
9
Printouts are fuzzy.
Is the machine being used in
very humid conditions?
Carry out Drum Refresh.
8-43
Images are skewed.
Are the originals placed
correctly?
When placing originals on the
platen, align them with the original
size indicator plates.
2-32
When placing originals in the
optional document processor, align
the original width guides securely
before placing the originals.
2-32
Is the paper loaded
correctly?
Check the position of the paper
width guides.
2-33
Symptom
Checkpoints
Corrective Actions
Reference
Page