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Responding to Error Messages
If the touch panel displays any of these messages, follow the corresponding procedure.
Error Message Acceptable staple count exceeded. Checkpoints Is the acceptable staple count exceeded? For details, refer to Specifications on page Appendix-25, Appendix-26. Is the indicated cassette out of paper? Is the paper of the selected size loaded in the multi purpose tray? Has any of the document finisher run out of staples? Corrective Actions Press [Continue] to print without stapling. Press [Cancel] to cancel the job. Reference Page -
Add paper in cassette 1. Add paper in Multi Purpose tray. Add staples.
Load paper. Load the paper in the multi purpose tray which is of the size and type indicated on the touch panel. If the staples are depleted, the machine will stop and the location of staple depletion will be indicated on the touch panel. Leave the machine on and follow the instruction to replace the staple case. Press [Continue] to print without stapling. Press [Cancel] to cancel the job. Replace the toner container. This job is canceled because the specified box cannot be found. Press [End]. Document box is full, and no further storage is available; Job is canceled. Press [End]. Repeat Copy box is full, and no further repeat copy is available. Press [Continue] to print scanned pages. Press [Cancel] to cancel the job. An error has occurred when connecting to the authentication server. Refer to Responding to Authentication Server Connection Error for the error message and corrective actions.
Add toner. Box is not found.
Box limit exceeded.
Cannot connect to Authentication Server.