Kyocera TASKalfa 420i 420i/520i Operation Guide - Page 338

Troubleshooting Responding to Authentication Server Connection Error If an error occurs when connecting to the authentication server, check the error message and follow the corresponding corrective action appears on the operation panel. Symptom Cannot connect to authentication server. Cannot connect to authentication server. Corrective Actions Set machine time to match the server's time. Check the domain name. Check the host name. Check the connection status with the server. Reference Page 2-11 11-2 11-2 - Responding to an Attention Indicator Flashes If an attention indicator flashes, press [Status/Job Cancel] to check an error message. If the message is not indicated on the touch panel when [Status/Job Cancel] is pressed or the attention indicator flashes for 1.5 seconds, check the following. Symptom Cannot send fax. Checkpoints Is the modular cord connected correctly? Is Permitted FAX No. or Permitted ID No. registered correctly? Has a communication error occurred? Is the destination FAX line busy? Does the destination FAX machine respond? Is there an error other than above? Corrective Actions Connect the modular cord correctly. Check Permitted FAX No. and Permitted ID No.. Check error codes in the TX/RX Result Report and Activity Report. If the error code starts with "U" or "E", perform the corresponding procedure. Send again. Reference Page - FAX System (S) Operation Guide Chapter 6 "Registering Permit FAX No." and "Registering Permit ID No." FAX System (S) Operation Guide Appendix "Error Code List" - Send again. - Contact your Service - Representative. 10-14 OPERATION GUIDE