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Kyocera TASKalfa 500ci KM-NET ADMIN Operation Guide for Ver 2.0 - Page 46

Cancelling a Firmware Upgrade, Firmware Upgrade Log File, Device Properties

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Device Manager reenter settings, click Cancel. If you are sure you want to start the upgrade process, click Upgrade. Warning: Devices should not be turned off during an upgrade. If a device is turned off or loses power at a critical point in the upgrade, the device could become inoperable. Also, once you begin the upgrade, the wizard closes, and the upgrade process is controlled by the server. Cancelling a Firmware Upgrade A firmware upgrade is initiated by the client, but once the upgrade is submitted the process is controlled by the server. Only one upgrade can process at any one time on the server. If any client selects Firmware Upgrade during an active upgrade, a message appears to warn that an upgrade is in progress. The text of the warning message depends on the state of the upgrade. Between each device upgrade, a screen selection provides an option to abort the firmware upgrade and end the process. If there are no devices remaining to be upgraded after the one currently processing, no abort option is offered. The warning message directs you to try again later. Warning: Aborting an active upgrade session does not stop upgrades that are currently processing, such as downloading firmware to a device. Therefore, aborting an upgrade may take several minutes until downloading to the current device or devices completes. Firmware Upgrade Log File All firmware upgrade information is written to a text file named fwuplog.txt located in the KMnet Admin\log folder. The log file contains the results for each device. If the upgrade for that device failed, the reason for the failure is noted. The firmware versions before and after the upgrade are also recorded. In the case of failures, the Firmware Version (After) field will be blank. Note: For the firmware master files (WiseCore 2 or later), all firmware versions in the file are processed. As a result there are multiple lines in the log file, one for each firmware type. The file is a Comma Separated Value (CSV) file that can be opened with a spreadsheet application for easy viewing and sorting. When opening the log file with a spreadsheet application, choose comma as the delimiter, or make a copy of the file and give it a .CSV extension. Log File Headings The log file contains a header line with pertinent information about the firmware upgrade. For each device, a subsequent line contains the values for these headings. Information is sequential, with information about the most recent upgrade (or attempted upgrade), appended to the end of the file. This file is available in English only. Device Properties Device Properties lets you display the properties of printing devices. Some properties are fixed, while others can be managed by the software. For example, a device's serial number is read-only, but you can change the asset number. You can also select multiple printing devices to display or change selected properties. If you do not have privileges to change a property, it is unavailable. 3-24 User Guide

Section	Page
Table of Contents	3
1 Installation	7
System Requirements	7
Host Agent for Print Job Manager	9
Installing the Host Agent for Print Job Manager	9
Maintaining Host Agent Features	9
Job Release for Print Job Manager	10
Installing the Job Release for Print Job Manager	10
Maintaining Job Release Features	10
2 Administration	11
Roles and Users	11
Adding a Role	11
Deleting a Role	12
Adding a User	12
Deleting a User	12
Properties View	13
Changing the Password	13
Subscription View	13
Subscriptions	13
Subscriptions, Groups, and Inheritance	14
Adding an Alert Subscription	14
Adding a Report Subscription	14
Editing a Subscription	15
Deleting a Subscription	15
Copying or Moving a Subscription	16
Networks and Discovery	16
Adding an IPv4 Network	16
Deleting a Network	17
Network Properties	17
Start/Stop Discovery	18
Mail Server	18
Selecting E-mail Settings	18
Device Communication	19
Database	19
Backing Up a Database	19
Restoring a Database	19
Web Server	20
Consoles	20
Choosing a Console	20
Changing the Default Console	21
Disabling a Console	21
Enabling a Disabled Console	22
Log Off	22
3 Device Manager	23
List View	23
User Preferences	23
Global Characteristics	23
Saving Changes	24
Tab Scrolling	24
Set Rows per Page	24
32 Tab Maximum	24
Edit Default List Views	24
Editing Default List View Tabs	25
Add Tab	25
Creating a Tab	25
Import Default Tab	26
Importing a Default Tab	26
Edit Tab	26
Renaming a Tab	26
Changing the Column Content and Order	27
Changing the Tab Order	27
Resetting System Defaults	27
Deleting a Tab	28
Set Rows per Page	28
Setting Rows per Page	28
Managing Devices	28
Add Group	29
Manual Groups	29
Creating a Manual Group	29
Editing a Manual Group	29
Dynamic Groups	30
Device Filters	30
Filter Construction and Syntax	30
Adding a Dynamic Group	30
Editing a Dynamic Group	30
Map View	31
Map View Toolbar	31
Map Background	32
Adding or Replacing a Map Background	32
Clearing a Map Background	32
Changing the Size of the Map Background Image	32
Printing Device Icons in the Map Background	33
Selecting Icon Properties	33
Links	34
Creating a Link	34
Hiding Icons for Linked Group Devices	34
Removing a Link	34
Saving Map Settings	34
Subscription View	35
Adding Devices	35
Refresh	36
Select All	36
Open Device Home Page	36
Status Filter	36
Setting a Status Filter	37
Show or Hide Unmanaged Devices	37
Multi-Set	37
Wizard Detail	37
Configuring a Device Group	38
Configuring Selected Devices	38
Log File	39
Firmware Upgrade	39
Firmware Upgrade Risks	39
Firmware Upgrade Risks and Recovery Options	40
Performing a Firmware Upgrade	41
Acknowledgement of Risks	41
Select Firmware File	41
Selecting a File from the KMnet Admin Server	42
Selecting a File from the Local Client	42
Selecting a File Using a URL	42
Confirm Selected Firmware	43
Upgrade Firmware with the Latest Firmware Files	43
Setting Communication Options	43
Authorizing a Firmware Upgrade	44
IB-2x Network Firmware	44
System and Fax Firmware	44
Confirm Upgrade Settings	45
Begin the Firmware Upgrade	45
Cancelling a Firmware Upgrade	46
Firmware Upgrade Log File	46
Device Properties	46
Displaying Device Properties	47
Device Properties for a Single Device	47
Device Properties for Multiple Devices	51
Polling Defaults	52
Setting Polling Defaults	52
Alert Configuration	52
Custom Alert Sets	52
Creating a Custom Alert	52
Special Alerts	53
Alert Details	53
Custom Properties	53
Setting Custom Properties	53
Removing Custom Properties	53
Device Manager Report	54
Creating a Device Manager Report	54
Editing Device IDs and Device Properties	54
Selecting a Report Template	55
Creating a Report Template	55
Renaming or Removing a Report Template	55
Create Report Subscriptions	56
Search	56
Searching for Printing Devices	56
4 Accounting Manager	58
Console Settings	58
Selecting Device and Account IDs	58
View Devices and Accounts	59
List View	59
Form View	59
Diagram View	60
Subscription View	60
Manage Views	60
Managing the List View	60
Managing the Diagram View	61
Groups	61
Adding or Editing a Printing Device Group	61
Adding or Editing an Account Group	62
Deleting a Group	62
Copying a Group	62
Adding or Editing an Account	63
Deleting an Account	64
Editing a Printing Device	64
Multi-Set	65
Changing Accounting Settings on Multiple Devices	65
Set Polling Schedule	65
Selecting the Polling Schedule	66
Edit Device Accounting Settings	66
Setting a Renewal Schedule	68
Viewing a Device's Counters	68
Viewing a Device's Account List	69
Adding an Account to a Printing Device	69
Adding a New Account	69
Deleting an Account from a Printing Device	70
Clone Accounts	70
Cloning Accounts	70
Reports	71
Generating a Report	71
Export Accounting Data	72
Exporting the Accounting Data	72
Quick Filter	72
Filtering with Quick Filter	72
Choosing a Console	73
Changing the Default Console	73
Log Off	73
5 Print Job Manager	75
Opening Print Job Manager	75
Print Job Manager Console	76
Navigation Area	76
Navigation Area Shortcut Menus	77
Navigation Area Toolbar	77
List View	77
List View Shortcut Menus	78
List View Toolbar	78
Authentication and Purge Policy Configuration	78
Configuring Authentication	78
Configuring Purge Policy	79
Reports	79
Creating a Report	80
Report Layout	80
Queues	81
All Queue Groups	81
All Queues	81
User-defined queue groups	82
Creating a User-Defined Queue Group	82
Deleting a User-Defined Queue Group	82
Resetting Counters of a Queue or User	82
Adding a Queue to a User-Defined Queue Group	83
Removing a Queue or User from a User-Defined Queue Group	83
Resetting Counters of a Queue or User	83
Users	84
All User Groups	84
All Users	84
User-defined user groups	84
Creating a User-Defined User Group	85
Deleting a User-Defined User Group	85
Adding a User to a User-Defined User Group	85
Hosts	86
All Hosts	86
Host (Print Server)	86
Resetting the Counters of a Host	86
Host Agent	86
KM Service Manager	87
Queue Management	87
Configure Queues	88
Configuring Queues	88
Consoles	88
Choosing a Console	88
Changing the Default Console	89
Log Off	89
6 My Print Jobs	90
Logging on	90
Authentication	90
Queues	91
Viewing Print Jobs in a Queue	91
Active Jobs	91
Completed Jobs	92
Completed Jobs Toolbar	93
Print Job Pages	93
Notifications	94
KM Service Manager	94
Queue Management	94
Configure Queues	95
Configuring Queues	95

Match case Limit results 1 per page

Device Manager

reenter settings, click

Cancel

. If you are sure you want to start the upgrade

process, click

Upgrade

Warning:

Devices should not be turned off during an upgrade. If a device is

turned off or loses power at a critical point in the upgrade, the device could

become inoperable. Also, once you begin the upgrade, the wizard closes, and

the upgrade process is controlled by the server.

Cancelling a Firmware Upgrade

A firmware upgrade is initiated by the client, but once the upgrade is submitted

the process is controlled by the server. Only one upgrade can process at any

one time on the server. If any client selects

Firmware Upgrade

during an active

upgrade, a message appears to warn that an upgrade is in progress.

The text of the warning message depends on the state of the upgrade. Between

each device upgrade, a screen selection provides an option to abort the

firmware upgrade and end the process. If there are no devices remaining to be

upgraded after the one currently processing, no abort option is offered. The

warning message directs you to try again later.

Warning:

Aborting an active upgrade session does not stop upgrades that

are currently processing, such as downloading firmware to a device. Therefore,

aborting an upgrade may take several minutes until downloading to the current

device or devices completes.

Firmware Upgrade Log File

All firmware upgrade information is written to a text file named

fwuplog.txt

located in the

KMnet Admin\log

folder. The log file contains the results for each

device. If the upgrade for that device failed, the reason for the failure is noted.

The firmware versions before and after the upgrade are also recorded. In the

case of failures, the

Firmware Version (After)

field will be blank.

Note:

For the firmware master files (WiseCore 2 or later), all firmware

versions in the file are processed. As a result there are multiple lines in the log

file, one for each firmware type.

The file is a Comma Separated Value (CSV) file that can be opened with a

spreadsheet application for easy viewing and sorting. When opening the log file

with a spreadsheet application, choose comma as the delimiter, or make a copy

of the file and give it a

.CSV

extension.

Log File Headings

The log file contains a header line with pertinent information about the firmware

upgrade. For each device, a subsequent line contains the values for these

headings. Information is sequential, with information about the most recent

upgrade (or attempted upgrade), appended to the end of the file. This file is

available in English only.

Device Properties

Device Properties lets you display the properties of printing devices. Some

properties are fixed, while others can be managed by the software. For

example, a device’s serial number is read-only, but you can change the asset

number. You can also select multiple printing devices to display or change

selected properties.

If you do not have privileges to change a property, it is unavailable.

User Guide

3-24