Kyocera TASKalfa 500ci KM-NET Viewer Operation Guide Rev-5.2-2010.10
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- Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 1
KMnet Viewer User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 2
support the Windows 7 printing environment. Essentially the same operations are used for Microsoft Windows Vista, Windows XP, Windows Server 2003, and Windows Server 2008 environments. User Interface screen captures shown in this guide may differ depending on your printing device. © 2010 KYOCERA - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 3
Account from View 2-4 Searches ...2-4 Quick Searching ...2-4 Advanced Searching ...2-4 Dynamic View ...2-5 Adding a Dynamic View ...2-5 Manual View ...2-6 Adding a Manual View Using Selection 2-6 Folder Reports ...2-6 Creating and Exporting a Folder Report 2-6 Updating a View ...2-7 Duplicating - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 4
...3-21 Chapter 4 Account Administrator Login ...4-1 Adding Account Devices ...4-1 Creating a New Account ...4-1 Account Properties ...4-2 Device Accounts ...4-3 Account Devices ...4-3 Viewing Accounts and Devices ...4-3 Counter Reports ...4-3 ii User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 5
Automatic Counter Reset ...4-4 Creating a Counter Report ...4-4 Viewing and Changing Counter Report Settings 4-4 Manage Device ...4-4 Managing an Account Device 4-4 Hiding or Showing Unmanaged Devices 4-5 Reset Counters ...4-5 Resetting Job Accounting Counters 4-5 Accounting Notification - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 6
Recent Workspaces ...8-3 Chapter 9 Options Editing Device Polling Options ...9-1 Editing Account Polling Options ...9-1 Editing SNMP Trap Options ...9-2 Editing E-mail Options ...9-3 Editing Authentication Options ...9-3 Glossary ...v iv User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 7
1 Quick Start Many features are available to help you organize and monitor network device information. These features are available for starting the application, discovering devices, and getting familiar with the user interface. Starting and Logging in 1 Open the application. 2 If you have - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 8
found, then the application updates its database with information about the device. This process can be performed manually for single or multiple devices, or it can be scheduled to run automatically according to a set schedule network segments list. An entry can be removed from the 1-2 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 9
KMnet Viewer Quick Start Selected network segments list by selecting it and clicking Remove. Click Next to continue through the wizard and select TCP/IP port, SNMP options, SSL options, and discovery start time. Automatic Device Discovery You can set up a regular schedule for performing the - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 10
My Views. Add information to My Views by clicking View > Add Dynamic View, or View > Add Manual View Using Selection. Default Views Pane Default Views are located in the left pane of the screen. Default of the condition. For further information, refer to the Operation Guide. Ready 1-4 User - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 11
KMnet Viewer Quick Start Green icon with a white check mark. This icon indicates the device is ready to print, or is in the process of printing. Error Red icon with white "X". This icon means the device is unable to print and needs immediate attention. Warning Yellow icon with a white exclamation - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 12
File > Exit. The application saves the currently displayed workspace before exiting. This saved workspace appears the next time the same user opens the application. 1-6 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 13
View Displays general information, such as display name, IP address, host name, toner level, description, location, and model name. Capability View Displays support for various device capabilities, such as color or black & white, print speed, duplex, total memory, hard disk, scan, fax, staple, punch - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 14
Accounting views are available: Accounting Devices View Displays general information and counters for devices that support accounting. Accounts View Displays account information for managed devices, such as counter totals for print Zoom In to increase the size of the image one step. 2-2 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 15
set up custom views in addition to the default views. Custom views appear on the left side of the screen under My Views. Dynamic or manual views can be created or deleted. If desired, views can be placed in folders. My Views lets you customize the devices or accounts being displayed - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 16
does not delete the item from the database. Only devices or accounts in a manual view can be removed from view. 1 Select a custom view under My Views. of the screen. The Quick Search text box accepts input in all supported languages. The search can find exact matches for full or partial terms Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 17
the dynamic view as desired. A dynamic view cannot be created when a manual view is selected under My Views. Adding a Dynamic View You can under My Views. 1 Select a view under Default Views or My Views, except a manual view. 2 Modify the view as desired, then click View > Add Dynamic View. 3 - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 18
from the list or map. Press Ctrl or Shift + click to select multiple devices. 2 Click View > Add Manual View Using Selection. 3 Type the name of the new view, up to 64 characters. 4 If desired, modify the view select one or more accounts or devices to include in the report. 2-6 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 19
View Management 3 Click Export to open the Export View to CSV / XML dialog box. 4 Select the format type, name the report, and click Save to save the file. Updating a View When any view under My Views is changed, an asterisk appears after its name in the title bar until it is saved. You can save - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 20
Printing device information, such as counters and toner levels, is automatically updated according to the polling schedule. At any time, you can manually update this information for one or more devices. The following Refresh options are available: Refresh Device Select one or more devices and click - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 21
panel. Display name, Location, and Description can be edited. Device Alert This area describes alerts that are currently occurring, and any troubleshooting measures that can be taken. Media Input This area shows the trays and cassettes that are currently installed, their capacity, and roughly - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 22
furigana, if applicable) Cover page (recipient, company, department). This information is transmitted on a Network FAX. E-mail FTP (File Transfer Protocol) SMB (Server Message Block) 3-2 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 23
Device FAX Number Internet FAX Address You can create One Touch Keys to let you access address book entries by pressing one key on the printing system's operation panel. Adding Contacts You can add individuals to the address book stored on a device. 1 In the menu bar at the top left of the Address - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 24
: First time: "Copy" is added to the name. Second time: "Copy 2" is added to the list. Third time: "Copy 3" is added to the list. User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 25
Device The naming continues to follow this pattern. Searching the Address Book You can search the device address book in order to update contact or group information. Address book information can be searched by Number, Name, E-mail, FTP, SMB, FAX number or Internet FAX address. 1 In the Searchable - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 26
on the device. The Device User List can be used to control which users are able to operate or access the device. 1 Select a device. 3-6 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 27
Device 2 Click Device > Users. 3 In the Users dialog box, click the Add User icon. 4 Type information about the user in the dialog box. 5 Click OK to create the new device user. You can delete a device user by selecting it from the list and clicking Delete. Setting a Simple Login Key You can select - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 28
. 2 Enter the name or part of a name in the adjacent Quick Search Text box. 3 After viewing the job information, click the Clear Search icon. User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 29
hard disk. Stored print jobs can be printed or deleted from hard disk memory. You can also print a list of stored jobs. This feature is supported for some models with a hard disk installed. Viewing Stored Jobs You can view information about Temporary or Permanent print jobs stored on the hard disk - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 30
is used by individuals and groups to manage files that are stored on the device. To check if a device supports the Document Box feature, switch to the Capability View and look in the Document Box column in the device list Select the type of owner from the list. Restrict usage (MB) 3-10 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 31
document to replace an existing document with the same name. Sub address Type the subaddress. Available with FAX boxes. Adding a Document Box If supported by the device, a new document box can be created. 1 Select a device. 2 Select Device > Document Box. 3 Click on the Add box icon. 4 Specify the - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 32
List You can save the document box list in your computer or network. Once saved, it can be imported into a printer driver. 1 Select a device. 2 Select Device > Document Box. The Document Box dialog box opens. 3 Select a box from display the entire list again, click the Clear Search icon. User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 33
. Virtual Mailbox The Virtual Mailbox dialog box lets you view the details of virtual mailboxes created on the hard disk. This feature is supported for some models with a hard disk installed. A maximum of 255 virtual mailboxes can be created. Viewing Virtual Mailboxes You can view information about - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 34
can save the virtual mailbox list to your computer or network. Once saved, it can be imported into the printer driver. 1 Select a device. 2 Select Device > Virtual Mailbox. The Virtual Mailbox dialog box opens. 3 Select a all Virtual Mailboxes Click Delete all, then click Yes to confirm. User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 35
dialog box. Adding a New Virtual Mailbox You can create a new virtual mailbox on the hard disk. A maximum of 255 virtual mailboxes is supported. 1 Select a device. 2 Select Device > Virtual Mailbox. The Virtual Mailbox dialog box opens. 3 Click New Mailbox. 4 Enter a new ID, name, new password - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 36
following selections appear: Set Multiple Devices This sends configuration parameters to multiple devices at the same time. Upgrade Firmware This wizard guides you in installing the most current firmware on devices. Device Default Settings This sets the default settings of the selected device, such - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 37
authentication, the device uses the domain server to authenticate the login user. If authentication settings are unavailable, the selected device does not support authentication. Support varies by model. 1 Click to select a device in the device list. 2 In the menu bar at the top of the screen, click - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 38
the device with a user login, clear the Permit jobs with unknown IDs check box. In the printer driver for the device, you must also click Device Settings > Administrator, and select User login. Type the user is required, enter a login and password. 3 Select the Simple login check box. User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 39
Device 4 Click OK. Setting ID Card Login You can select ID card login settings for your device. ID card login is available when an ID card authentication kit is activated. 1 In any Device view, select a printing system. 2 Click Device > Advanced > Authentication Settings. If authentication is - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 40
of the screen, click Device > Advanced > Network Groups. Alternatively, right-click on the device, and then in the context menus click Advanced > Network Groups. User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 41
KMnet Viewer Device 2 In the toolbar, click the Authorize Groups icon. 3 Click On to activate group authorization. Click Off to deactivate group authorization. Click OK to save your choice. Searching the Group List You can search for groups in the Network Groups list. 1 Click to select one device - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 42
Device 6 Click Send to send the data. 3-22 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 43
4 Account The Account menu is used to find accounts and manage account settings. Administrator Login For some models, administrator authentication is required to access selected features in the Device and Account menus. Available features vary by model. When you select the feature from a menu or - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 44
pages output, or to the total number of pages output. Each Usage Restriction has three settings: Off The restriction is not applied. Counter limit: 4-2 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 45
Account A count is kept of the number of pages output or scanned by the associated function. When the limit is reached, the user cannot use the function until the counter is reset by the administrator. Reject usage The user cannot use this function. Device Accounts To view the Device Accounts, - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 46
Account menu, click Manage Device. 3 Click OK. To unmanage a managed device, select the device, click Accounts > Don't Manage Device, then click Yes to confirm. 4-4 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 47
Account Hiding or Showing Unmanaged Devices In Accounting Devices View, you can view all account devices or view only the managed devices. In the toolbar, click Hide Unmanaged Devices to remove unmanaged devices from view. In the toolbar, click Hide Unmanaged Devices again to view unmanaged devices. - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 48
Error Handling, Permit processing job without account ID, and Copy counter setting. If a property is not supported by the selected device, it is shown as unavailable. Accessing Device Accounting Settings You can open a settings to keep count of certain functions on a selected device. 4-6 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 49
Account 1 In the Device Accounting Settings dialog box, click Job Accounting. The list of options is expanded. 2 Select to enable Job Accounting, and enable or disable counts for the following printing system functions: Job accounting for copying Job accounting for printing Job accounting for - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 50
opens. 3 In the Device Group page, the application has filtered the selected devices by those Multi-Set supports. The devices are organized by product group. Select one group to apply settings to, and click Next. , permitting job processing without an account ID, and copy counter. 4-8 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 51
KMnet Viewer Account Account List This is a list of device accounts with information about print, copy, scan and FAX counts. On the Settings page, select the category of settings to copy to the destination devices. Only one category of settings can be selected for each Multi-Set process. Click Next - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 52
account ID list. This file can be imported into a printer driver. Exporting Accounting Information You can export a device's accounting information to My Views or Default Views, select an account or a device that supports accounting: Accounts View: select the desired account Accounting Devices View: - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 53
can export a device's account ID list to a .CSV file. 1 In My Views or Default Views, select an account or select a device that supports accounting: Accounts View: select the desired account Accounting Devices View: select a managed device 2 Depending on the selection in step 1, in the Account menu - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 54
page, select Advanced, then select TCP/IP, and then select Logical Printers. The TCP/IP port is displayed for each logical printer. One of 5-1 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 55
communication. Login Settings The Login section lets you set user login information. The feature can be set if at least one selected device supports the User Login feature. For an account device, select whether to use Apply same user information as Device Management (available when user information - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 56
minutes. Toner Level Polling Information is gathered about the current level of toner in the device. The available range is between 1 and 10000 minutes. 5-3 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 57
> Set Multiple Devices. The Multi-Set Wizard opens. 3 In the Device Group page, the application has filtered the selected devices by those Multi-Set supports. The devices are organized by product group. Select one group to apply settings to, and click Next. Selecting Settings in Multi-Set You can - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 58
select a file you want to use. You have the option to open the following formats: Multi-Set template from the current software version (*.xml) User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 59
KMnet Viewer Multi-Set 3 Click Open, and then click Next. 4 The Confirmation page shows a list of the settings you have made. You can click Edit settings to open a dialog box to make changes to the settings. If you want to save your settings to a file, click Save to file. The file is saved in .XML - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 60
6-4 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 61
Firmware Upgrade is not available for all models. For a list of supported models, see the Readme file. Before performing a firmware upgrade, TCP during the upgrade, the device could become inoperable and require servicing to replace damaged components. Risks and recovery options can differ - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 62
used to load a new firmware file. Performing Firmware Upgrade The Firmware Upgrade Wizard initiates the firmware upgrade. The upgrade wizard guides you with step-by-step instructions. There are several ways you can start the upgrade wizard: Right-click on a device. On the menu that appears, click - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 63
Firmware Upgrade Acknowledgement of Risks The first page of the wizard contains cautionary statements and requires an acknowledgement of the risks. To continue to the selection pages, select the acknowledgement check box, then click Next. If you do not select the Acknowledgement check box, the Next - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 64
loses power at a critical point during the upgrade, the device could become inoperable and require a service visit to replace damaged components. Canceling Firmware Upgrade You have the option to abort the upgrade process the case of failures, the Firmware Version box will be blank. 7-4 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 65
Firmware Upgrade Note: Firmware for certain newer models always processes all the firmware versions in the master file. There will be multiple lines in the export file, one for each firmware type. When the Upgrade Wizard completes the upgrade, click Save Log to a location of your choice. The file - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 66
is a collection of files including device and UI information. You can bring in a workspace from a different version of the application or from another user. 8-1 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 67
Workspaces The file extension of a workspace imported from version 4.x is .KV3. The file extension of a workspace imported from version 5 or later is .KVX. The file extension of a workspace imported from KM-NET for Accounting is .XML. To make it possible to reuse the device data and UI information - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 68
the desired workspace from the list. If another workspace was already open, the application automatically saves and closes it before opening the selected workspace. 8-3 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 69
KMnet Viewer 8-4 - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 70
can specify settings for default account counter polling for new devices. 1 In the menu bar at the top of the window, click Edit > Options. 9-1 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 71
Options 2 In the Options dialog box, click Default Account Polling Settings. 3 Select the Default account counter polling for new devices check box. 4 For the Account counter polling interval, select Daily, Weekly or Monthly from the list. 5 In the Time text box, type a valid time that you want - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 72
error message appears. 1 In the menu bar at the top left of the screen, click Edit > Options. In the Options dialog box, click Authentication. 9-3 User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 73
Options 2 Select Enable local password. 3 In the New password text box, type a password for a local user. A password is a maximum of 32 characters. A blank password is allowed. 4 In Confirm password, type the password again. 5 Click OK to save the password. KMnet Viewer 9-4 - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 74
on the device. E excluded devices The Discovery process can be instructed to not include specific devices in the results. Devices can be support the device's internal software. The manufacturer may upgrade firmware to correct incompatibility with third party software or mechanical problems - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 75
. Stored print jobs can be deleted from hard disk memory, and a job list can be exported. The exported list can be imported into the printer driver. KMnet Viewer vi - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 76
W workspace A workspace is a collection of files including device information and view settings. The workspace data appears in the device list and the left panel of the screen. A workspace is identified with a user name and password. vii User Guide - Kyocera TASKalfa 500ci | KM-NET Viewer Operation Guide Rev-5.2-2010.10 - Page 77
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Rev. 5.2 2010.10
User Guide
KMnet Viewer