LG 55EW5F-A Owners Manual
LG 55EW5F-A Manual
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- LG 55EW5F-A | Owners Manual - Page 1
OWNER'S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 55EW5F 55EW5F-A www.lg.com Copyright © 2019 LG Electronics Inc. All Rights Reserved. - LG 55EW5F-A | Owners Manual - Page 2
) Cable 13 REMOTE CONTROL 14 MAKING CONNECTIONS 16 --Connecting to a PC 16 --External Device Connection 16 --Using the Input List 17 --Connecting Multiple Monitors 18 TROUBLESHOOTING 19 PRODUCT SPECIFICATIONS....... 22 - LG 55EW5F-A | Owners Manual - Page 3
ENGLISH 3 WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. IMPORTANT PRECAUTIONS Please read these safety precautions carefully before using the product. WARNING Failure to follow those warnings may result in - LG 55EW5F-A | Owners Manual - Page 4
ENGLISH 4 •• Do not touch the power plug with wet hands. Additionally, if the cord pin is wet or covered with dust, dry the power plug completely or wipe dust off before plugging in the cord. -- You may be electrocuted due to excess moisture. •• If you don't intend to use the product for a long - LG 55EW5F-A | Owners Manual - Page 5
unplug the power cord and contact LG Customer Service. -- If you continue to Service. •• Do not drop an object on or apply impact to the product. Do not throw any toys or objects at the product. -- It can cause injury to humans, problems surface that is large enough to support the product. -- If the - LG 55EW5F-A | Owners Manual - Page 6
the Product WARNING •• Do not attempt to disassemble, repair or modify the product yourself. -- Fire or electric shock can occur. -- Contact LG Customer Service for repair. •• When cleaning the product, unplug the power cord and scrub gently with a soft cloth to prevent scratching. Do not clean - LG 55EW5F-A | Owners Manual - Page 7
for too long. •• Set the appropriate resolution by referring to the User's Guide. •• Keep small accessories out of the reach of children. •• Displaying a may leave persistent image or stain on the monitor screen. To avoid this problem, use a screen saver and power off when this product is not used. - LG 55EW5F-A | Owners Manual - Page 8
ENGLISH 8 LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc. in - LG 55EW5F-A | Owners Manual - Page 9
be changed without prior notice due to upgrade of product functions. •• SuperSign Software & Manual -- Downloading from the LG Electronics website. -- Visit the LG Electronics website http://partner.lge.com and download the latest software for your model. •• The product's quality is not guaranteed - LG 55EW5F-A | Owners Manual - Page 10
ENGLISH 10 WARNING •• The product warranty does not cover any electrostatic damage to parts that may occur during product installation. Wear the appropriate gear that can prevent electrostatic discharge (ESD) when installing the product. •• The serial number on the panel and that on the signage box - LG 55EW5F-A | Owners Manual - Page 11
(for example, cupboards or bookcases) without anchoring both the furniture and the monitor to a suitable support. -- Not placing cloth or other materials between the monitor and supporting furniture. -- Educating children about the dangers of climbing on furniture to reach the monitor or its - LG 55EW5F-A | Owners Manual - Page 12
ENGLISH 12 IR Receiver This allows a remote control sensor to be placed in a custom location. Then that display can control other displays via an RS-232C cable. IR Receiver - LG 55EW5F-A | Owners Manual - Page 13
ENGLISH 13 Connecting the LC (Luminance Compensation) Cable Basic Connection Diagram of the LC (Luminance Compensation) Cable NOTE •• Connect the port with an attached label to LC IN. •• If not properly connected, the LC (Luminance Compensation) function does not operate as intended. •• The LC - LG 55EW5F-A | Owners Manual - Page 14
on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, the monitor's IR receiver. •• Some features of the remote control may not be supported in certain models. •• The product's internal and external batteries should not be exposed - LG 55EW5F-A | Owners Manual - Page 15
the Set ID number, you can control whichever monitor you want in multi-display format. (USB Menu Control Buttons) Controls media playback. (May not be supported on some models.) - LG 55EW5F-A | Owners Manual - Page 16
you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided. This monitor supports the * feature. * : a feature that enables a PC to recognize devices attached by the user - LG 55EW5F-A | Owners Manual - Page 17
-- High Speed HDMI®/™ Cable with Ethernet •• If you cannot hear any sound in HDMI mode please check your PC settings. Some PCs require you to manually change the default audio output to HDMI. •• If you want to use HDMI-PC mode, you must set your PC/DTV to PC mode. •• You - LG 55EW5F-A | Owners Manual - Page 18
To use multiple products, first connect an external device to the product, connect one end of the supported signal input cable to the connector of the product, and then connect the other end to the video output may be limited depending on the performance of the input device that supports HDCP. - LG 55EW5F-A | Owners Manual - Page 19
19 TROUBLESHOOTING ENGLISH No image is displayed. Problem Is the product power cord connected? Is the FFC Product" message appears when the product is connected. Problem Did you install the driver? Action •• Check if the function is supported by referring to the graphics card user manual. - LG 55EW5F-A | Owners Manual - Page 20
Problem Is the screen position wrong? The screen is displayed abnormally. Action •• Check if the graphics card resolution and frequency are supported [Advanced Settings] → [OLED Panel Settings] → [Clear Panel Noise]. The audio function does not work. No sound? Problem Sound is too dull. Action - LG 55EW5F-A | Owners Manual - Page 21
color) may appear on the screen, which can be attributable to the unique characteristics of the OLED panel. This is not a malfunction of the OLED. The operation does not work normally. Problem The power suddenly turned off. Action •• Is the Timer set? •• Check the power control settings. Power - LG 55EW5F-A | Owners Manual - Page 22
type Daily usage Maximum resolution Recommended resolution Horizontal frequency Vertical frequency Synchronization Thin Film Transistor (TFT) OLED Screen 18 hours (video) 3840 x 2160 @ 30 Hz -- This may not be supported on some OS or graphics card types. 1920 x 1080 @ 60 Hz -- This may not be - LG 55EW5F-A | Owners Manual - Page 23
ENGLISH Display 1225.5/ 48.2 23 (Unit: mm/ inches) 6.6/ 0.2 810.1/ 31.8 Signage Box (Unit: mm/ inches) 238.4/ 9.3 782.8/ 30.8 34.7/ 1.3 - LG 55EW5F-A | Owners Manual - Page 24
1680 x 1050 1920 x 1080 3840 x 2160 Horizontal frequency (kHz) 37.879 48.363 44.772 47.7 63.981 65.290 67.5 67.5 HDMI/ DisplayPort (DTV) Support Mode Resolution 480/60p 576/50p 720/50p 720/60p 1080/50i 1080/60i 1080/50p 1080/60p 1080/60p 2160/30p Horizontal frequency (kHz - LG 55EW5F-A | Owners Manual - Page 25
ENGLISH 25 NOTE •• Vertical frequency: The product display functions by the screen image changing dozens of times every second like a fluorescent lamp. The vertical frequency or refresh rate is the number of image displays per second. The unit is Hz. •• Horizontal frequency: The horizontal interval - LG 55EW5F-A | Owners Manual - Page 26
of the product are located on the back and on one side of the product. Record them below in case you ever need service. Supplier's Declaration of Conformity Trade Name LG Responsible LG Electronics USA, Inc. Party Address 111 Sylvan Avenue, North Building, Englewood Cliffs, NJ 07632 E-mail - LG 55EW5F-A | Owners Manual - Page 27
USER GUIDE LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operation and retain it for future reference. webOS 3.2 www.lg.com - LG 55EW5F-A | Owners Manual - Page 28
2 CONTENTS ENGLISH SETTINGS 4 --Home 4 [Global Buttons] [Dashboard] [Content Manager] --Ez Setting 5 [Video Wall] [On/Off Scheduler] [SI Server Setting] [Server Setting] [Fail Over] [Status Mailing] [Play via URL] [Setting Data Cloning] [Sync Mode] [Signage 365 Care] [Multi Screen] --General - LG 55EW5F-A | Owners Manual - Page 29
Connecting cables 53 --Communication Parameter 54 --Command Reference List 55 --Transmission/Reception Protocol 59 To obtain the source code license terms, warranty disclaimers and copyright notices are available for download. LG Electronics will also provide open source code to you on CD-ROM - LG 55EW5F-A | Owners Manual - Page 30
prior notice due to upgrades of the product functions. •• Some features described in the User Manual may not be supported in certain models and countries. •• SNMP 2.0 is supported. SETTINGS Home [Global Buttons] •• [MOBILE URL]: Provides information necessary to access the monitor set through - LG 55EW5F-A | Owners Manual - Page 31
ENGLISH 5 Ez Setting [Video Wall] [Ez Setting] [Video Wall] Set Video Wall options to create a wide visual canvas. •• [Tile Mode]: Turn [Tile Mode] on or off. •• [Tile Mode Setting]: Display a single integrated screen on multiple Signage monitors. •• [Natural Mode]: Display the image excluding the - LG 55EW5F-A | Owners Manual - Page 32
that is playing at regular intervals, this feature will play back the file. (OLED model is not supported.) --> [Capture time Interval]: The time interval can be set to 30 min, 1 hour, 2 hours and 3 hours. -- Manual: When the automatic input switches due to the image and video file being uploaded - LG 55EW5F-A | Owners Manual - Page 33
due to an error. (Excludes input switching initiated by the user (RC, RS232C, SuperSign)) •• Only SMTP ports 25, 465, and 587 are supported. •• The occurrence of internal input switches, excluding external input switches (RC, RS232C, SuperSign), are considered as Fail Over Status. •• One email - LG 55EW5F-A | Owners Manual - Page 34
8 ENGLISH [Play via URL] [Ez Setting] [Play via URL] Play content you want to play automatically through the built-in web browser. •• [URL Loader]: Turns [Play via URL] on or off. •• [Set URL]: Enter the URL address to display automatically. •• [Preview]: Preview your desired website by accessing - LG 55EW5F-A | Owners Manual - Page 35
365 Care] [Ez Setting] [Signage 365 Care] You can install the Signage 365 Care (fault diagnosis) solution for fault diagnosis and prediction service. •• [Install]: Installs the Signage 365 Care solution. 1) [ENTER ACCOUNT NUMBER]: Enters the 6-digit account number to install the Signage 365 Care - LG 55EW5F-A | Owners Manual - Page 36
resolution is selected automatically. If this happens, please restart the monitor. •• In multi-screen mode, the DP daisy chain feature is not supported. [Selecting Screen Layout] When you enter multi-screen mode without having set any screen layout, the screen layout selection menu appears. When - LG 55EW5F-A | Owners Manual - Page 37
ENGLISH 11 General [Language] [General] [Language] You can select the menu language to be displayed on the screen. •• [Menu Language]: Sets the language of your Signage monitor. •• [Keyboard Language]: Sets the language of the keyboard displayed on the screen. [System Information] [General] [System - LG 55EW5F-A | Owners Manual - Page 38
ENGLISH 12 [Power] [General] [Power] Power-related feature settings [No Signal Power Off (15 Min)] Set whether to use the 15 Min Auto Off feature. •• You can set this option to [On] or [Off]. •• If you set this feature to [On], the product turns off when it has remained in No Signal status for 15 - LG 55EW5F-A | Owners Manual - Page 39
ENGLISH 13 [PM Mode] •• [Power Off(Default)]: Sets the normal DC off mode. •• [Sustain Aspect Ratio]: Identical to normal DC off mode except that the Switching IC remains on. On some models, this applies only to a specific input mode (DisplayPort) and has the same effect as [Screen Off Always] in - LG 55EW5F-A | Owners Manual - Page 40
available wireless Internet networks. •• [Add a Hidden Wireless Network]: You can add a wireless network by manually typing in its name. •• [Connect via WPS PBC]: Press the button on the wireless router that supports PBC to easily connect to the router. •• [Connect via WPS PIN]: Enter the PIN number - LG 55EW5F-A | Owners Manual - Page 41
network -- Number of connected devices: Shows the number of devices currently connected to your Signage device via a Wi-Fi connection. Up to 10 devices are supported. [UPnP] Open and block UDP port 1900, which is used for UPnP. •• The default setting is [On]. Setting this feature to [Off] blocks UDP - LG 55EW5F-A | Owners Manual - Page 42
terms of service. For details, contact your ISP. •• LG is not responsible for any malfunction of the display or Internet connection failures due to communication errors/ malfunctions associated with your Internet connection or other connected equipment. •• LG is not responsible for problems within - LG 55EW5F-A | Owners Manual - Page 43
as Wi-Fi devices. •• The wireless network service may run slowly depending on the surrounding wireless environment a wireless router, a router that supports wireless connection is necessary; the wireless wireless router. Please refer to the user guide of the corresponding router regarding SSID and - LG 55EW5F-A | Owners Manual - Page 44
move smoothly. You can download your desired image and display it on the bar. •• [User Image]: Displays your desired images using USB. (OLED model is not supported.) •• [User Video]: Plays your desired video. [Repeat] •• [Off, just 1 time]: If you select the desired mode and press DONE, ISM operates - LG 55EW5F-A | Owners Manual - Page 45
ENGLISH 19 [Duration] •• You can select from among 1-10 mins/20 mins/30 mins/60 mins/90 mins/120 mins/180 mins/240 mins. •• This option is available only when you have set [Repeat] to [On]. •• ISM operates for the specified time. [Select Day] •• You can set the date. •• This option is available - LG 55EW5F-A | Owners Manual - Page 46
ENGLISH 20 [Bar Image] •• [Off]: Displays a bar with a fixed resolution of 300 x 1080, then moves the bar. •• [On]: Displays and moves an image downloaded by the user. The image is displayed with a fixed height of 1080 and the same width as downloaded. However, if the width of the image is below - LG 55EW5F-A | Owners Manual - Page 47
the folder titled "ISM" on your USB drive. •• Make sure to delete the old contents stored in the internal memory before downloading a new video file. •• Supported video file types: "MP4", "AVI", "FLV", "MKV", "MPEG", "TS" •• You can download up to one video. •• If there are no videos, or if the - LG 55EW5F-A | Owners Manual - Page 48
): enables the Beacon feature. •• The LG Beacon/iBeacon/Eddystone Type Beacon features are supported. •• LG Beacon/iBeacon -- Beacon UUID (hex): Set settings that you have entered. NOTE •• Some models do not support background screening services in iOS. •• A reboot is recommended for the settings - LG 55EW5F-A | Owners Manual - Page 49
ENGLISH 23 [OPS Control] •• [OPS Power Control]: This feature enables you to control the power of the OPS as you turn on/off the display. -- [Disable]: Disable [OPS Power Control]. -- [Sync (On)]: Synchronize the monitor's power status only when the monitor is on. -- [Sync (On/Off)]: Synchronize - LG 55EW5F-A | Owners Manual - Page 50
24 ENGLISH [SIMPLINK Setup] •• When the [SIMPLINK Setup] is set to [On], you can use the SIMPLINK provided by LG Signage. •• [Device ID]: Set the ID of the device connected via CEC wiring. You can choose a value between [All] and [E]. •• [StandBy]: Sets the scenarios for - LG 55EW5F-A | Owners Manual - Page 51
and sharpness. •• [APS]: Adjust the screen brightness to reduce power consumption. •• [Expert], [Calibration]: Allow an expert, or anyone who loves picture quality, to manually tune to the best picture quality. NOTE •• The kinds of [Picture Mode] you can select may vary depending on the input signal - LG 55EW5F-A | Owners Manual - Page 52
the brightness of the backlight. The closer the value is to 100, the brighter the screen is. •• [OLED Light]: Adjusts the screen brightness by varying the brightness of the OLED panel. •• [Contrast]: Adjust the difference between the light and dark areas of the picture. The closer the value - LG 55EW5F-A | Owners Manual - Page 53
the monitor's power consumption. -- [TruMotion]: Reduce image shaking and image sticking that can occur with moving images. (Some models do not support playback of the content.) •• [Apply to all inputs]: Save the current customized setting values to currently selected picture mode for all inputs - LG 55EW5F-A | Owners Manual - Page 54
product itself. •• When External Input Rotation is set to On, Multi Screen's PIP mode is disabled. •• If External Input Rotation is enabled on models that support touch, touch may not work properly. [Mirror Mode] •• You can set this feature to rotate the screen through 180 degrees. - LG 55EW5F-A | Owners Manual - Page 55
4K@60 Hz (4:4:4, 4:2:2). However, video or audio may not be supported depending on the specifications of the external device. If this is the to [On/Off]. -- Add schedule by setting the schedule time and backlight / OLED light value. -- If the current time has not been set, [Brightness Scheduling] - LG 55EW5F-A | Owners Manual - Page 56
signal is entered. Even if the monitor's picture mode has been changed by the HDMI IT Contents feature, you can change the picture mode again manually. As this has a higher priority than the picture mode set by the user, the existing picture mode may be changed when the HDMI signal changes - LG 55EW5F-A | Owners Manual - Page 57
to music. •• [Game]: Optimize sound for playing video games. [Balance] •• [Balance]: Adjust the output volume for the left speaker and the right speaker. [Equalizer] •• [Equalizer]: Manually adjust sound by using the equalizer. [Reset] •• [Reset]: Resets sound settings. - LG 55EW5F-A | Owners Manual - Page 58
may automatically attempt to reconnect to the Signage monitor when it is turned on. •• It is recommended that you set LG audio devices that support LG Sound Sync to LG TV mode or LG Sound Sync mode before connecting. •• Press Device Selection to view the devices that are or that can be connected and - LG 55EW5F-A | Owners Manual - Page 59
Speaker] (-5~15): Adjust the sync between video and audio coming from external speakers, such as those connected to the digital audio output port, LG audio equipment, or headphones. Moving closer to - speeds up the audio output, while moving closer to + slows down the audio output, compared to - LG 55EW5F-A | Owners Manual - Page 60
ENGLISH 34 Admin [Lock Mode] [Admin] [Lock Mode] [Home Dashboard Lock] This feature enables you to restrict changes made to dashboard lock settings on the Home screen. [USB Lock] This feature enables you to configure the USB lock feature so that settings or content cannot be changed. [OSD Lock] - LG 55EW5F-A | Owners Manual - Page 61
ENGLISH 35 [Change PIN Code] This feature enables you to set the password you use to enter the Installation menu. 1 Enter your current password. 2 Enter a new 4-digit password. 3 Enter the same password again in the Confirm Password field for confirmation. [Enterprise Settings] •• Enter your - LG 55EW5F-A | Owners Manual - Page 62
to play and manage video content, image content, template content, SuperSign content, and playlist content in an integrated way. (The OLED models do not support the playback and management of image content and template content.) [Continuous Play] 1 Select your desired type of content from the tab - LG 55EW5F-A | Owners Manual - Page 63
ENGLISH 37 [Delete] 1 Select your desired type of content from the tab on the left and click [Delete] in the upper right-hand corner of the screen. 2 Select the content you wish to delete. 3 Click [Delete] in the upper right-hand corner of the screen. 4 You can see that the content has been deleted - LG 55EW5F-A | Owners Manual - Page 64
ENGLISH 38 [Scheduler] [Scheduler] The Content Manager app's scheduler feature enables certain content to be played at a scheduled time through a playlist or external input. [Creating a Schedule] 1 Click [New Schedule] in the upper right-hand corner of the screen. 2 Choose between [Playlist] and [ - LG 55EW5F-A | Owners Manual - Page 65
ENGLISH 39 [Deleting a Schedule] 1 Click [Delete] in the upper right-hand corner of the screen. 2 Select the schedules you wish to delete. 3 Click [Delete]. 4 Check that the schedules have been deleted. [Calendar View] 1 When you have registered schedules, click [Calendar View]. 2 You can see that - LG 55EW5F-A | Owners Manual - Page 66
Photo & Video Files] NOTE •• Subtitles are not supported. •• The photo feature is not supported in OLED models. Supported video codecs Extension .asf, .wmv .avi Video Audio Video Audio .mp4, .m4v, .mov .3gp .3g2 .mkv Video Audio Video Audio Video Audio .ts, .trp, .tp, . - LG 55EW5F-A | Owners Manual - Page 67
may not be recognized. •• Please connect a USB storage device with the cable offered by the device maker. •• Some USB storage devices may not be supported or operated smoothly. •• File alignment methods of the USB storage device is similar to Windows XP and filenames can include up to 100 English - LG 55EW5F-A | Owners Manual - Page 68
] feature does not work, turn the hard disk off and on again to make it work properly. •• USB storage devices (USB 2.0 or below) are also supported. However, they may not work properly in the videos list. •• A maximum of 999 folders or files can be recognized under one folder. - LG 55EW5F-A | Owners Manual - Page 69
ENGLISH 43 Group Manager 2.0 This feature enables you to group together multiple monitor sets on a single network into the same group and to distribute content (schedules and playlists) or copy setting data on a group basis. This feature has two modes, Master and Slave, and it can access the - LG 55EW5F-A | Owners Manual - Page 70
ENGLISH 44 [Group Management] •• Creating a New Group 1. Click [Add New Group]. 2. Enter a group name. 3. Click [Add Device], select the devices you wish to add to the group, and add them. 4. Click [Done], and you will see that a new group has been created. •• Editing a Group 1. Click the group you - LG 55EW5F-A | Owners Manual - Page 71
ENGLISH 45 [Setting Data Cloning] 1 Select your desired group and click [Clone]. 2 Check that the data have been copied on the slave sets. [Content Distribution] 1 Select the type of content you wish to distribute (Schedules or Playlists). 2 Select the content you wish to distribute. 3 Select the - LG 55EW5F-A | Owners Manual - Page 72
using a wireless connection such as WiDi or Miracast. [How to Use ScreenShare] 1 Connect according to the instructions provided by the guide that can be accessed through the CONNECTION GUIDE button in the upper right. 2 Once the connection is established, Screen Share between the user device and - LG 55EW5F-A | Owners Manual - Page 73
and check the status of the display through the Web browser. This function is available for PCs and mobile devices. Different features are supported depending on the product. Function •• [Dashboard]: Display a summary of the product's status and provides links to each page. •• [Display] and [Sound - LG 55EW5F-A | Owners Manual - Page 74
ENGLISH 48 Picture ID AUDIO (RGB/DVI) RS-232C OUT RS-232C OUT RS-232C OUT [Picture ID] is used to change the settings of a specific set (display) using a single IR receiver for multi-vision. Communication is possible between a monitor with RS-232CIN RS-232C IN RS-232C IN an IR - LG 55EW5F-A | Owners Manual - Page 75
period of time or pressing the "Touch Assistive Menu" local key brings up the Touch Assistive Menu on the screen. Different features are supported depending on the product. Function •• [Home]: Navigates to the Home screen. •• [Reader Mode]: A mode with low blue light, which lessens strain on the - LG 55EW5F-A | Owners Manual - Page 76
50 ENGLISH IDB (Interactive Digital Board) •• This feature may not be available on some models. •• Different features are supported depending on the product. This feature provides writing function. To run IDB, press the Assistive Menu. (IDB) button or the local key IDB button on - LG 55EW5F-A | Owners Manual - Page 77
51 ENGLISH IR CODE •• All models do not support the HDMI/USB function. •• Some key codes may not be supported depending on the model. Code (Hex) 08 C4 C5 95 0B 10 11 12 13 14 15 16 17 18 19 02 03 E0 E1 - LG 55EW5F-A | Owners Manual - Page 78
ENGLISH 52 Code (Hex) 43 99 40 41 06 07 44 28 7B 5B 72 71 63 61 5F 3F 7C 97 96 Function (Settings/Menu) Auto Configuration (Up) (Down) (Right) (Left) (OK) (BACK) Tile Exit Picture ID On (Red) Picture ID Off (Green) Yellow Blue W.Bal (S.Menu) (Home) Swap Mirror Remarks Remote control button Remote - LG 55EW5F-A | Owners Manual - Page 79
ENGLISH 53 CONTROLLING MULTIPLE PRODUCTS •• This only applies to certain models. Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. In the Option menu, the Set ID must be between 1 and 1000 without being - LG 55EW5F-A | Owners Manual - Page 80
ENGLISH 54 Communication Parameter Baud Rate: 9600 bps Data Length: 8 bits Parity Bit: None Stop Bit: 1 bit Flow Control: None Communication Code: ASCII code NOTE •• When using 3-wire connections (non-standard), an IR daisy chain cannot be used. •• Be sure to only use the provided gender to - LG 55EW5F-A | Owners Manual - Page 81
55 ENGLISH Command Reference List 01 [Power] 02 [Select input] 03 [Aspect Ratio] 04 [Brightness Control] 05 [Picture Mode] 06 [Contrast] 07 [Brightness] 08 [Sharpness] 09 [ - LG 55EW5F-A | Owners Manual - Page 82
ENGLISH 56 26 Software Version 27 [White Balance] Red Gain 28 [White Balance] Green Gain 29 [White Balance] Blue Gain 30 [White Balance] Red Offset 31 [White Balance] Green Offset 32 [White Balance] Blue Offset 33 [Backlight] 34 [Screen Off] 35 [Tile Mode] 36 Check [Tile Mode] 37 [Tile ID] 38 [ - LG 55EW5F-A | Owners Manual - Page 83
51 [Network Settings] 52 [Auto Configuration] 53 [H Position] 54 [V Position] 55 [H Size] 56 [Power On Status] 57 Wired [Wake On LAN] 58 [Intelligent Auto] 59 [OSD Rotation] 60 [Time Sync] 61 [Content Sync] 62 [LAN Daisy - LG 55EW5F-A | Owners Manual - Page 84
FF 01 00 to 01 01 to 09 * Note: Commands may not work when there is no external input used. * Some commands may not be supported on some models. - LG 55EW5F-A | Owners Manual - Page 85
mode via RS-232C, you can check the value currently set for the relevant feature (not applicable to some features). * Some commands may not be supported on some models. - LG 55EW5F-A | Owners Manual - Page 86
when the monitor is fully powered on. * There may be a delay between the Transmission and Acknowledgment signals. * This feature may not be supported on some models. 02. [Select Input] (Command: x b) Selects an input signal. Transmission (x)(b)( )([Set ID])( )(Data)(Cr) Data 20: AV 40: COMPONENT 60 - LG 55EW5F-A | Owners Manual - Page 87
the screen color temperature. Transmission (x)(u)( )([Set ID])( )(Data)(Cr) Data 70-D2: 3200K-13000K Acknowledgment (u)( )([Set ID])( )(OK/NG)(Data)(x) * This feature may not be supported on some models. ENGLISH - LG 55EW5F-A | Owners Manual - Page 88
Acknowledgment (y)( )([Set ID])( )(OK/NG)(Data)(x) * This feature may not be supported on some models. 14. [Mute] (Command: k e) Mutes/unmutes audio. 1 (year/month/day) settings. 2. When Setting Auto Time Data1 00: Auto 01: Manual * To view the set value of the Auto time, enter "fa [Set ID] - LG 55EW5F-A | Owners Manual - Page 89
ENGLISH 17. [Clock] 2 (hour/minute/second) (Command: f x) Sets the Clock 2 values (hour/minute/second). Transmission (f)(x)( )([Set ID])( )(Data1)( )(Data2)( )(Data3)(Cr) Data1 00 to 17: Hour 00 to hour 23 Data2 00 to 3B: Minute 00 to minute 59 Data3 00 to 3B: Second 00 to second 59 * Enter "fx [ - LG 55EW5F-A | Owners Manual - Page 90
)(Data)(Cr) Data IR_KEY_CODE Acknowledgment (c)( )([Set ID])( )(OK/NG)(Data)(x) For key codes, see IR Codes. * Some key codes may not be supported on some models. 25. Product Serial Number (Command: f y) Checks the serial number of the product. Transmission (f)(y)( )([Set ID])( )(Data)(Cr) Data FF - LG 55EW5F-A | Owners Manual - Page 91
ENGLISH 27. [White Balance] Red Gain (Command: j m) Adjusts the red gain value for white balance. Transmission (j)(m)( )([Set ID])( )(Data)(Cr) Data 00 to FE: Red gain 0 to 254 FF: Checks red gain value Acknowledgment (m)( )([Set ID])( )(OK/NG)(Data)(x) 65 30. [White Balance] Red Offset (Command: - LG 55EW5F-A | Owners Manual - Page 92
/NG)(Data)(x) * If you enter a value that exceeds the value of row x column for the Data parameter, Ack becomes NG. * This feature may not be supported on some models. * Video wall models require to be rebooted for the normal operation after the values are changed. 38. [Natural Mode] (In Tile Mode - LG 55EW5F-A | Owners Manual - Page 93
is turned off, the power key works even in On (01) mode. Acknowledgment (m)( )([Set ID])( )(OK/NG)(Data)(x) * This feature may not be supported on some models. 41. [Power On Delay] (Command: f h) Sets the schedule delay for when the power turns on (unit: seconds). Transmission (f)(h)( )([Set ID - LG 55EW5F-A | Owners Manual - Page 94
the monitor is turned off, the power key works even in the locks on all of the keys (02) mode. * This feature may not be supported on some models. 46. Check [Status] (Command: s v) Checks the current signal of the product. Transmission (s)(v)( )([Set ID])( )(Data)( )(FF)(Cr) Data 02: Checks whether - LG 55EW5F-A | Owners Manual - Page 95
-ff: The lower 1-byte of the fan speed Fan speed: 0 to 2008 in hexadecimal and 0 to 8200 in decimal * This feature may not be supported on some models. 47. [Screen Fault Detection] (Command: t z) Sets the Screen Fault Detection feature. Transmission (t)(z)( )([Set ID])( )(Data)(Cr) Data 00: [Off] 01 - LG 55EW5F-A | Owners Manual - Page 96
(p)( )([Set ID])( )(OK/NG)(Data)(x) * This feature may not be supported on some models. 51. [Network Settings] (Command: s n, 80 or * If Data1 is 82, Data2 80: Applies the temporarily saved IP mode (Auto/ Manual), subnet mask and gateway. 81: Applies the temporary DNS address FF: Information on - LG 55EW5F-A | Owners Manual - Page 97
(j)(u)( )([Set ID])( )(Data)(Cr) Data 01: Execution Acknowledgment (u)( )([Set ID])( )(OK/NG)(Data)(x) * This feature may not be supported on some models. 71 55. [H Size] (Command: f s) Adjusts the horizontal size of the screen. * The operational range varies depending on the RGB input resolution - LG 55EW5F-A | Owners Manual - Page 98
Transmission (t)(g)( )([Set ID])( )(Data)(Cr) Data 00: [Off] 01: [On] Acknowledgment (g)( )([Set ID])( )(OK/NG)(Data)(x) * This feature may not be supported on some models. 59. [OSD Rotation] (Command: t h) Sets the OSD Rotation mode. Transmission (t)(h)( )([Set ID])( )(Data)(Cr) Data 00: [Off] 01 - LG 55EW5F-A | Owners Manual - Page 99
. Transmission (s)(n)( )([Set ID])( )(8)(7)( )(Data)(Cr) Data 00: [Off] 01: [On] Acknowledgment (n)( )([Set ID])( )(OK/NG)(8)(7)(Data)(x) * This feature may not be supported on some models. * Video wall models require to be rebooted for the normal operation after the values are changed. 65. [Beacon - LG 55EW5F-A | Owners Manual - Page 100
running. * This feature does not work when there is no signal. Acknowledgment (e)( )([Set ID])( )(OK/NG)(Data1)(Data2)(x) * This feature may not be supported on some models. 71. [Screen Off Always] (Command: s n, 0d) If you activate the Screen Off Always feature, the monitor enters Screen Off mode - LG 55EW5F-A | Owners Manual - Page 101
Set ID])( )(9)(9)( )(Data)(Cr) Data 00: [Off] 01: [On] Acknowledgment (n)( )([Set ID])( )(OK/NG)(9)(9)(Data)(x) * This feature may not be supported on some models. 75 76. [On/Off Time Scheduling] (Command: s n, 9a) Sets on/off time schedules. Transmission 1. (s)(n)( )([Set ID])( )(9)(a)( ) (Data1 - LG 55EW5F-A | Owners Manual - Page 102
)([Set ID])( )(OK/NG)(9)(b)(f)(1-7) (Data1)(Data2)(Data3)(Data4)(Data5)(Data6)(x) 3. (n)( )([Set ID])( )(OK/NG)(9)(b)(Data1)(x) * This feature may not be supported on some models. 78. [UPnP] Mode (Command: s n, 9c) Sets UPnP.mode. Transmission (s)(n)( )([Set ID])( )(9)(c)( )(Data)(Cr) Data 00: [Off - LG 55EW5F-A | Owners Manual - Page 103
(n)( )([Set ID])( )(OK/NG)(9)(d)(Data)(x) * This feature may not be supported on some models. 77 82. [Screen Share Lock] (Command: s n, Hours] 04: [3 Hours] 3. Setting Backup via Storage to Manual Data1 02: Manual 4. Setting Backup via Storage to SuperSign Content Data1 03: SuperSign - LG 55EW5F-A | Owners Manual - Page 104
)([Set ID])( )(a)(3)( )(Data)(Cr) Data 00: [Off] 01: [On] Acknowledgment (n)( )([Set ID])( )(OK/NG)(a)(3)(Data)(x) * This feature may not be supported on some models. 86. [SoftAP] Mode (Command: s n, a4) Sets SoftAP Mode. Transmission (s)(n)( )([Set ID])( )(a)(4)( )(Data)(Cr) Data 00: [Off] 01 - LG 55EW5F-A | Owners Manual - Page 105
Set ID])( )(0)(b)( )(Data)(Cr) Data 00: [Clock] 01: [Clock+DATA] Acknowledgment (n)( )([Set ID])( )(OK/NG)(0)(b)(Data)(x) * This feature may not be supported in some models. 91. [No Signal Image] (Command: s n, a9) Turns on/off No Signal Image. Transmission (s)(n)( )([Set ID])( )(a)(9)( )(Data)(Cr - LG 55EW5F-A | Owners Manual - Page 106
ENGLISH 80 95. [Apply to all inputs] (Command: s n, 52) Apply the video mode and low value of the current input to the same video value of all inputs. Transmission (s)(n)( )([Set ID])( )(5)(2)( )(Data)(Cr) Data 01: [Apply] Acknowledgment (n)( )([Set ID])( )(OK/NG)(5)(2)(Data)(x) * This feature may - LG 55EW5F-A | Owners Manual - Page 107
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OWNER’S MANUAL
LG Digital Signage
(MONITOR SIGNAGE)
55EW5F
55EW5F-A
www.lg.com
Copyright © 2019 LG Electronics Inc. All Rights Reserved.
Please read this manual carefully before operating your set and retain it for future
reference.