LG 55EW5TF-A Owners Manual

LG 55EW5TF-A Manual

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  • LG 55EW5TF-A | Owners Manual - Page 1
    OWNER'S MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operating your set and retain it for future reference. 55EW5TF 55EW5TF-A www.lg.com Copyright © 2020 LG Electronics Inc. All Rights Reserved.
  • LG 55EW5TF-A | Owners Manual - Page 2
    Receiver 17 REMOTE CONTROL 18 MAKING CONNECTIONS 20 --Connecting to a PC 20 --External Device Connection 20 --Using the Input List 21 --Connecting Multiple Monitors 22 TROUBLESHOOTING 23 PRODUCT SPECIFICATIONS....... 29 LICENSES 32
  • LG 55EW5TF-A | Owners Manual - Page 3
    ENGLISH_Index 3 WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may cause radio interference. SAFETY PRECAUTION The safety precautions are intended to prevent unexpected danger or harm by helping the user to use the product safely and for
  • LG 55EW5TF-A | Owners Manual - Page 4
    by the national standards. If the power cable is faulty in any way, please contact the manufacturer or the nearest authorized service center for a replacement. •• Operate the display only from a power source(i.e. voltage) indicated in the product specification. -- Otherwise the product can be
  • LG 55EW5TF-A | Owners Manual - Page 5
    ENGLISH_Index 5 •• If water or any foreign substance goes inside the product, disconnect the power cord immediately and contact the service center. -- Otherwise, this may cause a fire or electric shock due to damage to the product. •• Keep the power cord or AC adapter away from any
  • LG 55EW5TF-A | Owners Manual - Page 6
    kg (220.4 lbs)) -- If use the damaged product again, contact the service center because it can cause electric shock or fire. •• Do not hold it upside down while holding only the stand. (It is for stand supported models only.) -- This may cause stand warping, panel damage and other types
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    screen. -- It can cause injury to human, problem to product and damage the display. •• Do wind and earthquake. -- You must refer to the manual provided. •• Prevent Children from climbing or hanging on product and unplug the power cord and contact the service center. -- If you continue to use without
  • LG 55EW5TF-A | Owners Manual - Page 8
    's picture quality, life cycle, and appearance. Please check with service engineer before installing. Please do not install the product in places •• Install the product on a flat and stable place that is large enough to support the product. -- If the product is dropped, you may be injured or the
  • LG 55EW5TF-A | Owners Manual - Page 9
    dust, it can cause fire or product damage. •• When you need to clean the inside of the product, you must contact the service center. -- Otherwise, cleaning without support may cause a fire, electric shock, or damage to the product. •• When cleaning the product, unplug the power cord and wipe gently
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    . Switch it off immediately, unplug it from the power outlet and contact the service center. -- Otherwise, the product may cause fire or electric shock. •• Do impact on the product or screen. -- It can cause injury to human, problem to product and damage the screen. •• If you can smell smoke or other
  • LG 55EW5TF-A | Owners Manual - Page 11
    use without taking proper measures, electrical shock or fire can occur. Contact the service center. •• Keep small accessories out of the reach of children. -- If to the product or screen. -- It can cause injury to human, problem to product and damage the screen. •• All the power sources must be
  • LG 55EW5TF-A | Owners Manual - Page 12
    ENGLISH_Index 12 Precautions for Using the Remote control WARNING •• Avoid places with high humidity. -- It may cause electrical shock or damage the product. •• Do not expose batteries to excessive heat, such as direct sunlight, open fireplace, and electric heaters. -- It may cause fire and you may
  • LG 55EW5TF-A | Owners Manual - Page 13
    ENGLISH_Index 13 Precautions for Experiencing Image Retention •• Displaying a still image for a prolonged period of time may cause damage to the screen, resulting in image retention. Most third-party products have the same issue. The resulting damage is not covered by the product warranty. -- Use a
  • LG 55EW5TF-A | Owners Manual - Page 14
    may vary depending on the model or region. •• Product specifications or contents in this manual may be changed without prior notice due to upgrade of product functions. •• SuperSign Software & Manual -- Downloading from the LG Electronics website. -- Visit the LG Electronics website http://partner
  • LG 55EW5TF-A | Owners Manual - Page 15
    ENGLISH_Index 15 WARNING •• The product warranty does not cover any electrostatic damage to parts that may occur during product installation. Wear the appropriate gear that can prevent electrostatic discharge (ESD) when installing the product. •• The serial number on the panel and that on the
  • LG 55EW5TF-A | Owners Manual - Page 16
    (for example, cupboards or bookcases) without anchoring both the furniture and the monitor to a suitable support. -- Not placing cloth or other materials between the monitor and supporting furniture. -- Educating children about the dangers of climbing on furniture to reach the monitor or its
  • LG 55EW5TF-A | Owners Manual - Page 17
    ENGLISH_Index 17 IR Receiver This allows a remote control sensor to be placed in a custom location. Then that display can control other displays via an RS-232C cable. IR Receiver
  • LG 55EW5TF-A | Owners Manual - Page 18
    on the buttons on the remote control. Please read this manual carefully to use the monitor correctly. To install batteries, the monitor's IR receiver. •• Some features of the remote control may not be supported in certain models. •• The product's internal and external batteries should not be exposed
  • LG 55EW5TF-A | Owners Manual - Page 19
    the Set ID number, you can control whichever monitor you want in multi-display format. (USB Menu Control Buttons) Controls media playback. (May not be supported on some models.)
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    you want to connect. For more information about external device connections, see the user manual provided with each device. Connecting to a PC Some of the cables are not provided. This monitor supports the * feature. * : a feature that enables a PC to recognize devices attached by the user
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    ENGLISH_Index 21 •• If you cannot hear any sound in HDMI mode please check your PC settings. Some PCs require you to manually change the default audio output to HDMI. •• If you want to use HDMI-PC mode, you must set your PC/DTV to PC mode. •• You
  • LG 55EW5TF-A | Owners Manual - Page 22
    ENGLISH_Index 22 Connecting Multiple Monitors To use multiple products, first connect an external device to the product, connect one end of the supported signal input cable to the connector of the product, and then connect the other end to the connector of the product you wish to connect
  • LG 55EW5TF-A | Owners Manual - Page 23
    23 ENGLISH_Index TROUBLESHOOTING ŮŮEach model may have different points to check. ŮŮFor PC (graphics card) has been installed. -- Check if the plug and play function is supported by the PC (graphics card) user manual. Issues Related to Screen (Video) •• A message saying 'No signal' or 'Invalid
  • LG 55EW5TF-A | Owners Manual - Page 24
    Make sure that the current resolution and frequency settings of the graphics card are supported by the monitor. •• Stripes appear in the background. -- D-Sub analog mode. If the adjustment is not satisfactory, adjust the display settings manually in the OSD menu. •• The image is not displayed. --
  • LG 55EW5TF-A | Owners Manual - Page 25
    ENGLISH_Index 25 Issues Related to Sound •• There is no sound output. -- See if the audio cable is connected properly. -- Adjust the volume of the product or external device. -- See if the sound is set properly. •• Sound is too dull. -- Select the appropriate equalizer sound. •• Sound is too low.
  • LG 55EW5TF-A | Owners Manual - Page 26
    tablet PC settings. •• Multi-touch does not respond. -- The content played (e.g. Flash Player, Paint, etc.) may not support Multi-touch points. Make sure that you use a content that supports Multi-touch point. -- Remove the USB cable and connect it again in 10 seconds. -- Run the content (e.g. Flash
  • LG 55EW5TF-A | Owners Manual - Page 27
    changing images but may occur when using a fixed image for an extended period of time. Therefore, it is recommended that you use the instructions below to decrease the likelihood of image sticking occurring when using a fixed image. It is recommended that you change the screen at least once
  • LG 55EW5TF-A | Owners Manual - Page 28
    ENGLISH_Index 28 •• Recommended operating conditions 1 Change the background and the character colors using the same time interval. -- When changing colors, using complementary colors helps to prevent image sticking. A A ITO or MoTi Pixel Layer 2 Change the image using the same time interval.
  • LG 55EW5TF-A | Owners Manual - Page 29
    Thin Film Transistor (TFT) OLED Screen 18 hours (video) 3840 x 2160 @ 30 Hz -- This may not be supported on some OS or graphics card types. 1920 x 1080 @ 60 Hz -- This may not be supported on some OS or graphics card types. 30 kHz to 83 kHz 56 Hz to 60 Hz Separate
  • LG 55EW5TF-A | Owners Manual - Page 30
    ENGLISH_Index 30 Display 1225.5 (48.2) (Unit: mm (inches)) 7.0 (0.2) 832.9 (32.7) Signage Box 782.8 (30.8) (Unit: mm (inches)) 238.4 (9.3) 34.7 (1.3)
  • LG 55EW5TF-A | Owners Manual - Page 31
    1680 x 1050 1920 x 1080 3840 x 2160 Horizontal frequency (kHz) 37.879 48.363 44.772 47.7 63.981 65.290 67.5 67.5 HDMI/ DisplayPort (DTV) Support Mode Resolution 480/60p 576/50p 720/50p 720/60p 1080/50i 1080/60i 1080/50p 1080/60p 1080/60p 2160/30p Horizontal frequency (kHz
  • LG 55EW5TF-A | Owners Manual - Page 32
    ENGLISH_Index 32 LICENSES Supported licenses may differ by model. For more information of the licenses, visit www.lg.com. The terms HDMI, HDMI High-Definition Multimedia Interface, and the
  • LG 55EW5TF-A | Owners Manual - Page 33
    number of the product are located on the back and on one side of the product. Record them below in case you ever need service. Supplier's Declaration of Conformity Trade Name LG Responsible Party LG Electronics USA, Inc. Address 111 Sylvan Avenue, North Building, Englewood Cliffs, NJ 07632
  • LG 55EW5TF-A | Owners Manual - Page 34
    USER MANUAL LG Digital Signage (MONITOR SIGNAGE) Please read this manual carefully before operation and retain it for future reference. webOS 4.0 www.lg.com
  • LG 55EW5TF-A | Owners Manual - Page 35
    2 CONTENTS ENGLISH SETTINGS 4 --Home 4 Global Buttons Dashboard [Content Manager] --Ez Setting 5 [Video Wall] [On/Off Scheduler] [SI Server Setting] [Server Setting] [Fail Over] [Status Mailing] [Play via URL] [Setting Data Cloning] [Sync Mode] [Signage 365 Care] [Multi Screen] --General 13 [
  • LG 55EW5TF-A | Owners Manual - Page 36
    TOUCH SCREEN 60 --Connecting to a PC 60 --Prioritized Tasks on the Touch Screen 60 SMART CALIBRATION 61 --How to Run 61 [Manual Calibration] IR CODE 63 CONTROLLING MULTIPLE PRODUCTS 65 --Connecting cables 65 --Communication Parameter 66 --Command Reference List 67 --Transmission/Reception
  • LG 55EW5TF-A | Owners Manual - Page 37
    prior notice due to upgrades of the product functions. •• Some features described in the User Manual may not be supported in certain models and countries. •• SNMP 2.0 is supported. SETTINGS Home Global Buttons •• [Position]: Navigate to the OSD Output Position Selection screen. •• [MOBILE URL
  • LG 55EW5TF-A | Owners Manual - Page 38
    ENGLISH 5 Ez Setting [Video Wall] [Ez Setting] [Video Wall] Set Video Wall options to create a wide visual canvas. •• [Tile Mode]: Turn [Tile Mode] on or off. •• [Tile Mode Settings]: Display a single integrated screen on multiple Signage monitors. •• [Natural Mode]: Display the image excluding the
  • LG 55EW5TF-A | Owners Manual - Page 39
    is playing at regular intervals, this feature will play back the file. (OLED model is not supported.) --> Capture time Interval: The time interval can be set to 30 min, 1 hour, 2 hours and 3 hours. -- [Manual]: When the automatic input switches due to the image and video file being uploaded, the
  • LG 55EW5TF-A | Owners Manual - Page 40
    due to an error. (Excludes input switching initiated by the user (RC, RS232C, SuperSign)) •• Only SMTP ports 25, 465, and 587 are supported. •• The occurrence of internal input switches, excluding external input switches (RC, RS232C, SuperSign), are considered as Fail Over Status. •• One email
  • LG 55EW5TF-A | Owners Manual - Page 41
    8 ENGLISH [Play via URL] [Ez Setting] [Play via URL] Play content you want to play automatically through the built-in web browser. •• [URL Loader]: Turns [Play via URL] on or off. •• [Set URL]: Enter the URL address to display automatically. •• [Preview]: Preview your desired website by accessing
  • LG 55EW5TF-A | Owners Manual - Page 42
    365 Care] [Ez Setting] [Signage 365 Care] You can install the Signage 365 Care (fault diagnosis) solution for fault diagnosis and prediction service. •• [Install]: Installs the Signage 365 Care solution. 1) [ENTER ACCOUNT NUMBER]: Enters the 6-digit account number to install the Signage 365 Care
  • LG 55EW5TF-A | Owners Manual - Page 43
    10 [Multi Screen] [Ez Setting] [Multi Screen] This feature allows you to view multiple external inputs and videos on a single screen. PIP Mode PBP Mode ENGLISH 3-Screen Split Mode 4-Screen Split Mode
  • LG 55EW5TF-A | Owners Manual - Page 44
    3-Screen Split Mode (1:1:1) 3-Screen Split Mode (1:2:1) 4-Screen Split Mode (1:1:1:1) NOTE •• In multi-screen mode, the DP daisy chain feature is not supported. •• The available number/shape of split screens may vary depending on the model. Selecting Screen Layout When you enter multi-screen mode
  • LG 55EW5TF-A | Owners Manual - Page 45
    H.264 4K VP9 •• The limitations of 3 and 4-screen split are as below. When Using 4K It supports only up to 2 videos. A combination of max. 4K @ 60 fps + 2K @ 60 fps is available. However, H.264 4K supports max. 30 fps. When Using Only 2K 60fps You can combine up to 1 MPEG2, 2 H.264, and
  • LG 55EW5TF-A | Owners Manual - Page 46
    ENGLISH 13 General [Language] [General] [Language] You can select the menu language to be displayed on the screen. •• [Menu Language]: Sets the language of your Signage monitor. •• [Keyboard Language]: Sets the language of the keyboard displayed on the screen. [System Information] [General] [System
  • LG 55EW5TF-A | Owners Manual - Page 47
    ENGLISH 14 [Power] [General] [Power] Power-related feature settings [No Signal Power Off (15 Min)] Set whether to use the 15 Min Auto Off feature. •• You can set this option to [On] or [Off]. •• If you set this feature to [On], the product turns off after it's remained in No Signal status for 15
  • LG 55EW5TF-A | Owners Manual - Page 48
    ENGLISH 15 [PM Mode] •• [Power Off (Default)]: Set the normal DC off mode. •• [Sustain Aspect Ratio]: The PC retains the Extended Display Identification Data (EDID) even when the power is off. •• [Screen Off]: Switches to [Screen Off] status when entering DPM, Auto Power Off (15 min, 4 hours), or
  • LG 55EW5TF-A | Owners Manual - Page 49
    available wireless Internet networks. •• [Add a Hidden Wireless Network]: You can add a wireless network by manually typing in its name. •• [Connect via WPS PBC]: Press the button on the wireless router that supports PBC to easily connect to the router. •• [Connect via WPS PIN]: Enter the PIN number
  • LG 55EW5TF-A | Owners Manual - Page 50
    a Wi-Fi connection without a wireless router and use wireless Internet. •• The SoftAP and ScreenShare features cannot be used at the same time. •• On models that support Wi-Fi dongles, the SoftAP menu is enabled only when a Wi-Fi dongle is connected to the product. •• Wi-Fi Channel: You can directly
  • LG 55EW5TF-A | Owners Manual - Page 51
    terms of service. For details, contact your ISP. •• LG is not responsible for any malfunction of the display or Internet connection failures due to communication errors/ malfunctions associated with your Internet connection or other connected equipment. •• LG is not responsible for problems within
  • LG 55EW5TF-A | Owners Manual - Page 52
    as Wi-Fi devices. •• The wireless network service may run slowly depending on the surrounding wireless environment a wireless router, a router that supports wireless connection is necessary; the wireless wireless router. Please refer to the user guide of the corresponding router regarding SSID and
  • LG 55EW5TF-A | Owners Manual - Page 53
    the screen, the screen location moves by 4 pixels in a regular order. (This item is inactivated when the current input is No Signal.) (It only supports the models for exterior use.) •• [White Wash]: Displays a white pattern to remove image sticking. •• [User Image]: Plays your photos or movies using
  • LG 55EW5TF-A | Owners Manual - Page 54
    image file in "ISM" folder on your USB storage device. •• Delete the existing images stored on internal memory before downloading a new image file. •• Supported image file formats: BMP, JPG, JPEG and PNG •• You can download up to 4 images. (The maximum resolution is 1920 x 1080.) •• If a bar image
  • LG 55EW5TF-A | Owners Manual - Page 55
    Bluetooth 4.0's features. •• Beacon Mode (On/Off Toggle): enables the Beacon feature. •• The LG Beacon/iBeacon/Eddystone Type Beacon features are supported. •• iBeacon -- Beacon UUID (hex): Set the UUID. 1. Field1: 4byte hex value (8 digits) 2. Field2: 2byte hex value (4 digits) 3. Field3: 2byte hex
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    ENGLISH 23 NOTE •• Some models do not support background screening services in iOS. •• A reboot is recommended for the settings to be applied properly. •• The UUID value is hexadecimal and the exact number of digits must be
  • LG 55EW5TF-A | Owners Manual - Page 57
    device. NOTE •• To download an image, an image file must exist in a folder named "LG_MONITOR" or "lg_monitor" in the external memory (USB). •• Supported image file formats : "BMP", "JPG" •• The maximum downloadable resolution is as follows, depending on the model. Full HD Ultra HD 86 "Ultra
  • LG 55EW5TF-A | Owners Manual - Page 58
    ENGLISH 25 [Crestron] This function enables synchronization with applications provided by Crestron. •• Server: This menu sets the server's IP address for the network connection with the server (equipment provided by Crestron). •• Port (1024~65535): This menu sets the port for the network connection
  • LG 55EW5TF-A | Owners Manual - Page 59
    [APS]: Adjust the screen brightness to reduce power consumption. •• [Expert], [Calibration]: Allow an expert, or anyone who loves picture quality, to manually tune to the best picture quality. •• [Hospital]: An image setting mode optimized for medical images. NOTE •• The type of [Picture Mode] you
  • LG 55EW5TF-A | Owners Manual - Page 60
    ENGLISH 27 [Customize] •• [Backlight]: Adjust the brightness of the screen by adjusting the brightness of the backlight. The closer the value is to 100, the brighter the screen is. •• [OLED Light]: Adjusts the brightness of the LED panel to control the brightness of the screen. •• [LED Light]:
  • LG 55EW5TF-A | Owners Manual - Page 61
    ENGLISH 28 •• [Picture Option]: Customize the picture options. -- [Noise Reduction]: Remove randomly popping dots to make the picture look clearer. -- [MPEG Noise Reduction]: Reduce the noise generated in the process of creating a digital video signal. -- [Black Level]: Adjust the brightness and
  • LG 55EW5TF-A | Owners Manual - Page 62
    is disabled. •• If External Input Rotation is enabled on models that support touch, touch may not work properly. •• To use Ultra Stretch products in optimum picture quality, please refer to the User Manual's Contents Creation & Use Guide. •• For Ultra Stretch products, content picture quality may be
  • LG 55EW5TF-A | Owners Manual - Page 63
    connecting. •• HDMI input port 2 is best suited for high definition videos that are 4K@60 Hz (4:4:4, 4:2:2). However, video or audio may not be supported depending on the specifications of the external device. If this is the case, please connect the device to a different HDMI port. •• This feature
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    in USB devices. -- The [Screen Protection Mode] function is not enabled when interlaces signals are input. -- The [Screen Protection Mode Setting] menu is not supported when [External Input Rotation] is set. -- It is recommended that you use content designed to be used in Portrait mode. •• It is
  • LG 55EW5TF-A | Owners Manual - Page 65
    32 When using the Video Wall Mode Master Slave ENGLISH Slave Slave 1 Video Wall Mode: Select [Video Wall]. 2 Master/Slave: Select [Master] for the upper left monitor and [Slave] for the rest. 3 [Row], [Column] -- Master Monitor: Set [Row] and [Column] using the same settings as in [Tile Mode].
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    ENGLISH 33 NOTE •• For [Screen Protection Mode] to work in the video wall, the monitors must be connected to the same network on the LAN. However, some operations may be available when [LAN Daisy Chain] is connected and used. In this case, use a router or a network switch. •• How to check the
  • LG 55EW5TF-A | Owners Manual - Page 67
    ENGLISH 34 Examples of Network connection 1 When all Signage units can be connected by a single switch: Connectable without degrading the network performance. 24-port Switch DHCP Server Signage Master 192.168.0.2 Signage Slave#1 192.168.0.3 Signage Slave#2 192.168.0.4 Signage Slave#3 192.168
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    changed or the [Screen Protection Mode] function is discontinued, the function restarts next time the product is turned on. •• The [Screen Shift] feature is supported only for the stand-alone configuration or for use in a single DP daisy chain. That is, if [Tile Mode] is enabled, the [Screen Shift
  • LG 55EW5TF-A | Owners Manual - Page 69
    signal is entered. Even if the monitor's picture mode has been changed by the HDMI IT Contents feature, you can change the picture mode again manually. As this has a higher priority than the picture mode set by the user, the existing picture mode may be changed when the HDMI signal changes
  • LG 55EW5TF-A | Owners Manual - Page 70
    ENGLISH 37 [LED Local Dimming] Make the light areas of the screen lighter and the dark areas darker for maximum contrast. NOTE •• Return to default settings by clicking [Admin] > [Factory Reset]. [Low Latency] Reduces frame delay in the LED Signage. [Factory Calibration] Retrieves factory pixel
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    to music. •• [Game]: Optimize sound for playing video games. [Balance] •• [Balance]: Adjust the output volume for the left speaker and the right speaker. [Equalizer] •• [Equalizer]: Manually adjust sound by using the equalizer. [Reset] •• [Reset]: Resets sound settings.
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    devices may automatically attempt to reconnect to the Signage monitor when it is turned on. •• It is recommended that you set LG audio devices that support LG Sound Sync to LG TV mode or LG Sound Sync mode before connecting. •• Press Device Selection to view the devices that are or that
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    ENGLISH 40 [Audio Out] [Sound] [Audio Out] •• [Off]: Disables the use of [Audio Out]. (No audio outputted.) •• [Variable]: You can specify an output range for the external audio device connected to the monitor and adjust the volume within the range. You can change the volume of an external audio
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    ENGLISH 41 Admin [Lock Mode] [Admin] [Lock Mode] [Home Dashboard Lock] When you set the Home Dashboard Lock, you can limit the change in the settings of the Home Dashboard. [USB Lock] This feature enables you to configure the USB lock feature so that settings or content cannot be changed. [OSD Lock
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    ENGLISH 42 [Change Password] This feature enables you to set the password you use to enter the Installation menu. (The default password: 000000) 1 Enter your current password. 2 Enter a new 6-digit password. 3 Enter the same password again in the Confirm Password field for confirmation. [Enterprise
  • LG 55EW5TF-A | Owners Manual - Page 76
    player feature enables you to play/manage contents of video, image, template, SuperSign and playlist in an integrated way. (The OLED models do not support the playback and management of image content and template content.) [Continuous Play] 1 Select your desired type of content from the tab on the
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    ENGLISH 44 [Delete] 1 Select your desired type of content from the tab on the left and click [Delete] in the upper right-hand corner of the screen. 2 Select the content you wish to delete. 3 Click [Delete] in the upper right-hand corner of the screen. 4 You can see that the content has been deleted
  • LG 55EW5TF-A | Owners Manual - Page 78
    ENGLISH 45 [Scheduler] (Scheduler) The Content Manager app's scheduler feature enables certain content to be played at a scheduled time through a playlist or external input. [Creating a Schedule] 1 Click [New Schedule] in the upper right-hand corner of the screen. 2 Choose between [Playlist] and [
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    ENGLISH 46 [Delete Schedule] 1 Click [DELETE] in the upper right-hand corner of the screen. 2 Select the schedules you wish to delete. 3 Click [DELETE]. 4 Check that the schedules have been deleted. [Calendar View] 1 When you have registered schedules, click [Calendar View]. 2 You can see that the
  • LG 55EW5TF-A | Owners Manual - Page 80
    Photo & Video Files NOTE •• Subtitles are not supported. •• The photo feature is not supported in OLED model. Supported video codecs Extension .asf, .wmv .avi Video Audio Video Audio .mp4, .m4v, .mov .3gp .3g2 .mkv Video Audio Video Audio Video Audio .ts, .trp, .tp, .
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    may not be recognized. •• Please connect a USB storage device with the cable offered by the device maker. •• Some USB storage devices may not be supported or operated smoothly. •• File alignment methods of the USB storage device is similar to Windows XP and filenames can include up to 100 English
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    feature does not work, turn the hard disk off and on again to make it work properly. •• USB storage devices (USB 2.0 or below) are also supported. However, they may not work properly in the videos list. •• A maximum of 999 folders or files can be recognized under one folder. •• When distributing
  • LG 55EW5TF-A | Owners Manual - Page 83
    ENGLISH 50 Group Manager 2.0 This feature enables you to group together multiple monitor sets on a single network into the same group and to distribute content (schedules and playlists) or copy setting data on a group basis. This feature has two modes, Master and Slave, and it can access the
  • LG 55EW5TF-A | Owners Manual - Page 84
    ENGLISH 51 [GROUP MANAGEMENT] •• Creating a New Group 1. Click [Add New Group]. 2. Enter a group name. 3. Click [Add Device], select the devices you wish to add to the group, and add them. 4. Click [Done], and you will see that a new group has been created. •• Editing a Group 1. Click the
  • LG 55EW5TF-A | Owners Manual - Page 85
    ENGLISH 52 [Setting Data Cloning] 1 Select your desired group and click Clone. 2 Check that the data have been copied on the slave sets. [Content Distribute] 1 Select the type of content you wish to distribute (Schedules or Playlists). 2 Select the content you wish to distribute. 3 Select the group
  • LG 55EW5TF-A | Owners Manual - Page 86
    a wireless connection such as WiDi or Miracast. How to Use [ScreenShare] [ScreenShare] 1 Connect according to the instructions provided by the guide that can be accessed through the CONNECTION GUIDE button in the upper right. 2 Once the connection is established, Screen Share between the user device
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    the Client or change the language used by the Client. NOTE •• This feature may not be available on some models. •• Only sharing PC screen is supported and not voice sharing.
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    username you want and press the button . 4 Select either auto search or manual search to connect your device. •• Auto search -- When the list of found in the network appears, select the one you want to connect to. •• Manual search -- Click "New", type the name of the device you want to connect
  • LG 55EW5TF-A | Owners Manual - Page 89
    ENGLISH 56 Screen Share 1 Select the screen you want to share and press the "Share" button. 2 To leave Screen Share, press the [STOP] button. CAUTION •• if Screen Share does not work or won't connect to the Signage device, check the firewall settings on your PC. Handover PC1: The PC where the
  • LG 55EW5TF-A | Owners Manual - Page 90
    the status of the display through the Web browser. This function is available for PCs and mobile devices. Different features are supported depending on the product. Function •• [Dashboard]: Display a summary of the product's status and provides links to each page. •• [Display & sound]: Provides
  • LG 55EW5TF-A | Owners Manual - Page 91
    ENGLISH 58 Picture ID AUDIO (RGB/DVI) RS-232C OUT RS-232C OUT RS-232C OUT [Picture ID] is used to change the settings of a specific set (display) using a single IR receiver for multi-vision. Communication is possible between a monitor with RS-232CIN RS-232C IN RS-232C IN an IR
  • LG 55EW5TF-A | Owners Manual - Page 92
    of time or pressing the Touch Assistive Menu local key brings up the Touch Assistive Menu on the screen. Different features are supported depending on the product. Function •• : Navigates to the Home screen. •• : Navigate to the external input selection screen. •• : Navigates to the Settings screen
  • LG 55EW5TF-A | Owners Manual - Page 93
    to a PC with a USB cable (Type A to Type B) allows you to control the connected PC by touching the screen of the product. For a PC that supports USB-C, use a USB-C cable to connect this product to the PC and control the PC using the touch screen. You can control the installed OPS
  • LG 55EW5TF-A | Owners Manual - Page 94
    ENGLISH 61 SMART CALIBRATION How to Run [Smart Calibration] 1 Set the Set ID of each set. 2 Select the [Picture Mode] to execute Smart Calibration. After selecting the [Calibration] mode, you can set [Color Temperature]. -- [Optimal Target]: Set the optimal color value of the installed set as the
  • LG 55EW5TF-A | Owners Manual - Page 95
    ENGLISH 62 [Manual Calibration] You can manually adjust the color of the selected location. •• [Screen Split]: Set the manual adjustment area. •• [Calibration Position]: Select the manual adjustment location. Screen Split: 4, Calibration Position: 3 Screen Split: 9, Calibration Position: 5
  • LG 55EW5TF-A | Owners Manual - Page 96
    HDMI/USB function. •• Some key codes may not be supported depending on the model. Code (Hex) 08 C4 C5 95 0B 10 11 12 13 14 15 16 17 18 19 02 03 E0 E1
  • LG 55EW5TF-A | Owners Manual - Page 97
    ENGLISH 64 Code (Hex) 7B 5B 72 71 63 61 5F 3F 7C 97 96 Function Tile Exit Picture ID On (red) Picture ID Off (green) Yellow Blue W.Bal (S.Menu) (Home) Swap Mirror Remarks Remote control button Remote control button Remote control button Remote control button Remote control button Remote control
  • LG 55EW5TF-A | Owners Manual - Page 98
    ENGLISH 65 CONTROLLING MULTIPLE PRODUCTS •• This only applies to certain models. Use this method to connect several products to a single PC. You can control several products at a time by connecting them to a single PC. In the Option menu, the Set ID must be between 1 and 1000 without being
  • LG 55EW5TF-A | Owners Manual - Page 99
    ENGLISH 66 Communication Parameter Baud Rate: 9600 BPS Data Length: 8 bits Parity Bit: None Stop Bit: 1 bit Flow Control: None Communication Code: ASCII NOTE •• When using 3-wire connections (non-standard), an IR daisy chain cannot be used. •• Be sure to only use the provided gender to connect
  • LG 55EW5TF-A | Owners Manual - Page 100
    67 ENGLISH Command Reference List 01 [Power] 02 Select Input 03 [Aspect Ratio] 04 [Brightness Control] 05 [Picture Mode] 06 [Contrast] 07 [Brightness] 08 [Sharpness] 09 [Color] 10 [Tint] 11 [Color Temperature] 12 [Balance] 13 [Sound Mode] 14 [Mute on] 15 Volume Control 16 [Current
  • LG 55EW5TF-A | Owners Manual - Page 101
    ENGLISH 68 26 [Software Version] 27 [White Balance] Red Gain 28 [White Balance] Green Gain 29 [White Balance] Blue Gain 30 [White Balance] Red Offset 31 [White Balance] Green Offset 32 [White Balance] Blue Offset 33 [Backlight] 34 [Screen Off] 35 [Tile Mode] 36 Check [Tile Mode] 37 [Tile ID] 38 [
  • LG 55EW5TF-A | Owners Manual - Page 102
    51 [Power On Status] 52 Wired [Wake On LAN] 53 [Screen Rotation] 54 [Time Sync] 55 [Contents Sync] 56 [LAN Daisy Chain] 57 [External Input Rotation] 58 [Beacon] 59 [Brightness Scheduling] Mode 60 [Brightness Scheduling] 61 [Multi Screen] Mode & Input 62 See [Aspect Ratio] 63 [Screen Off] (Multi
  • LG 55EW5TF-A | Owners Manual - Page 103
    u t z s n,c2 s n,c4 s n,c5 s n,c6 s n,c3 s n,a7 s n,ab s n,d6 * Note Commands may not work when there is no external input used. * Some commands may not be supported on some models. Data (Hexadecimal) 00 to 01 00 to 01 00 to 01 00 to 64 See Playback of Saved Internal Media 00 to
  • LG 55EW5TF-A | Owners Manual - Page 104
    mode via RS-232C, you can check the value currently set for the relevant feature (not applicable to some features). * Some commands may not be supported on some models.
  • LG 55EW5TF-A | Owners Manual - Page 105
    ENGLISH 72 01. [Power] (Command: k a) Controls the power on/off status of the monitor. Transmission (k)(a)( )(Set ID)( )(Data)(Cr) Data 00: [Off] 01: [On] 02: Restart Acknowledgment (a)( )(Set ID)( )(OK/NG)(Data)(x) * The Acknowledgment signal is returned properly only when the monitor is fully
  • LG 55EW5TF-A | Owners Manual - Page 106
    06. [Contrast] (Command: k g) Adjusts the screen contrast. Transmission (k)(g)( )(Set ID)( )(Data)(Cr) Data 00-64: Contrast 0-100 Acknowledgment (g)( )(Set ID)( )(OK/NG)(Data)(x) 07. [Brightness] (Command: k h) Adjusts the screen brightness. Transmission (k)(h)( )(Set ID)( )(Data)(Cr) Data 00-64: 
  • LG 55EW5TF-A | Owners Manual - Page 107
    product's release year. * Enter "fa [Set ID] ff" to view Clock 1 (year/month/day) settings. 2. When Setting Auto Time Data1 00: [Auto] 01: [Manual] * To view the set value of the Auto time, enter "fa [Set ID] 00 ff". Acknowledgment 1. (a)( )(Set ID)( )(OK/NG)(Data1)(Data2)(Data3)(x) 2. (a)( )(Set
  • LG 55EW5TF-A | Owners Manual - Page 108
    . Transmission (m)(c)( )(Set ID)( )(Data)(Cr) Data IR_KEY_CODE Acknowledgment (c)( )(Set ID)( )(OK/NG)(Data)(x) * For key codes, see IR Codes. * Some key codes may not be supported depending on the model.
  • LG 55EW5TF-A | Owners Manual - Page 109
    ENGLISH 76 24. Time Elapsed (Command: d l) Displays the time that has elapsed after your monitor has turned on. Transmission (d)(l)( )(Set ID)( )(Data)(Cr) Data FF: Read status Acknowledgment (l)( )(Set ID)( )(OK/NG)(Data)(x) * The data received is displayed in hexadecimal. 27. [White Balance]
  • LG 55EW5TF-A | Owners Manual - Page 110
    ENGLISH 77 30. [White Balance] Red Offset (Command: s x) Adjusts the red offset value for white balance. Transmission (s)(x)( )(Set ID)( )(Data)(Cr) Data 00-7F: Red Offset 0-127 FF: C hecks red offset value Acknowledgment (x)( )(Set ID)( )(OK/NG)(Data)(x) 33. [Backlight] (Command: m g) Adjusts
  • LG 55EW5TF-A | Owners Manual - Page 111
    ENGLISH 78 36. [Tile Mode] Check (Command: d z) Checks the tile mode. Transmission (d)(z)( )(Set ID)( )(Data)(Cr) Data FF: Check Tile Mode Acknowledgment (z)( )(Set ID)( )(OK/NG)(Data1)(Data2)(Data3)(x) Data1 00: Tile Mode off 01: Tile Mode on Data2 00-0F: Tile column Data3 00-0F: Tile row *
  • LG 55EW5TF-A | Owners Manual - Page 112
    models. * The data number (N) may vary depending on the model. (The data number depends on the number of supported input signals.) * This feature operates as the last input, and supports data in DTV format. 45. [Local Key Operation Lock] (Command: t o) Configures the local key operation settings of
  • LG 55EW5TF-A | Owners Manual - Page 113
    ) Data 1 00: Screen Fault Detection result NG 07: Screen Fault Detection result OK * When screen Fault Detection is set to Off or not supported, execution results are rendered "NG." Data 16(for checking the humidity value) Data 1 0~100: Reads the %RH value of the current humidity (indicated
  • LG 55EW5TF-A | Owners Manual - Page 114
    feature may not be available for all models. * "02: [Orbiter]" is not supported while "91: [User Video]" is turned on. 81 50. [Network Setting] ( ) 5. Applying the settings: sn 01 82 80 (applies the saved IP mode (auto/manual), subnet mask, and gateway), sn 01 82 81 (applies the saved DSN) * Each
  • LG 55EW5TF-A | Owners Manual - Page 115
    ENGLISH 82 51. [Power On Status] (Command: t r) Sets the Power On status of the monitor. Transmission (t)(r)( )(Set ID)( )(Data)(Cr) Data 00: [LST(Last Status)] 01: [STD(Standby)] 02: [PWR(Power On)] Acknowledgment (r)( )(Set ID)( )(OK/NG)(Data)(x) 52. Wired [Wake On LAN] (Command: f w) Selects
  • LG 55EW5TF-A | Owners Manual - Page 116
    57. [External Input Rotation] (Command: s n, 85) Sets the External Input Rotation feature. Transmission (s)(n)( )(Set ID)( )(8)(5)( )(Data)(Cr) Data 00: [Off] 01: 9 0 degrees 02: 2 70 degrees 03: 1 80 degrees Acknowledgment (n)( )(Set ID)( )(OK/NG)(8)(5)(Data)(x) * This feature may not be
  • LG 55EW5TF-A | Owners Manual - Page 117
    )( )(Data1)(Data2)(Data3) (Data4)(Data5)(x) * This feature may not be available for all models. * Only the input modes supported by the model works. * This feature operates as the last input, and supports data in DTV format. * When the Read operation is performed, 00 is returned if it is not for an
  • LG 55EW5TF-A | Owners Manual - Page 118
    ENGLISH 65. Stop Video (Command: k x) Controls Stop Video. Transmission (k)(x)( )(Set ID)( )(Data)(Cr) Data 00: The Stop Video feature is on. 01: The Stop Video feature is off. * This feature only works in single input mode. Acknowledgment (x)( )(Set ID)( )(OK/NG)(Data)(x) * This feature may not
  • LG 55EW5TF-A | Owners Manual - Page 119
    ENGLISH 86 3. Deleting a Schedule E0: Deletes all holiday schedules E1: Deletes the 1st holiday schedule E2: Deletes the 2nd holiday schedule E3: Deletes the 3rd holiday schedule E4: Deletes the 4th holiday schedule E5: Deletes the 5th holiday schedule E6: Deletes the 6th holiday schedule E7
  • LG 55EW5TF-A | Owners Manual - Page 120
    Storage to Auto Data1 01: Auto Data2 01: 3 0 minute 02: E nd time 03: E nd time 04: E nd time 3. Setting Backup via Storage to Manual Data1 02: Manual 4. Setting Backup via Storage to SuperSign Content Data1 03: S uperSign Contents 5. Set to SI App / Play via URL Data 1 04: [SI App / Play via
  • LG 55EW5TF-A | Owners Manual - Page 121
    ENGLISH 88 76. [Digital Audio Input] (Command: s n, a2) Sets Digital Audio Input. Transmission (s)(n)( )(Set ID)( )(a)(2)( )(Data)(Cr) Data 00: Digital 01: Analog Acknowledgment (n)( )(Set ID)( )(OK/NG)(a)(2)(Data)(x) * This feature may not be available for all models. 79. [Natural Size] (
  • LG 55EW5TF-A | Owners Manual - Page 122
    ENGLISH 82. [Audio Out] (Command: s n, aa) Sets Audio Out to Off/Variable/Fixed. Transmission (s)(n)( )(Set ID)( )(a)(a)( )(Data)(Cr) Data 00: [Off] 01: [Variable] 02: [Fixed] Acknowledgment (n)( )(Set ID)( )(OK/NG)(a)(a)(Data)(x) * This feature may not be available for all models. 89 85. [
  • LG 55EW5TF-A | Owners Manual - Page 123
    ENGLISH 90 3. 01h to 0ch (Timer Power On days setting) 02: Repeat Daily 03: Repeat from Monday to Friday 04: Repeat from Monday to Saturday 05: Repeat from Saturday to Sunday 06: Repeat on Sunday 07: Repeat on Monday 08: Repeat on Tuesday 09: Repeat on Wednesday 0A: Repeat on Thursday 0B:
  • LG 55EW5TF-A | Owners Manual - Page 124
    ENGLISH 88. LCIN008 Control (Command: s n, b8) It controls the LCIN008 device. Transmission (s)(n)( )(Set ID)( )(b)(8)( )(Data1)(Data2)(Cr) Data 1 00: LCIN008 Power 01: LCIN008 Brightness Data 2 1. For Power 0 x 00: Off 0 x 01: On 2. For Brightness 0 x ff: Read 0 x 00 ~ 0 x 64: Applies a set value
  • LG 55EW5TF-A | Owners Manual - Page 125
    ENGLISH 92 94. [UHD Deep Color] (Command: s n, af) It sets the UHD Deep Color mode for each input. Transmission (s)(n)( )(Set ID)( )(a)(f)( )(Data1)( )(Data2)(Cr) Data1 70: DVI-D 90: HDMI1 91: HDMI2 92: OPS/HDMI3/DVI-D 95: OPS/DVI-D 96: HDMI3/DVI-D 97: HDMI3/HDMI2/DVI-D 98: OPS 99: HDMI2/OPS C0:
  • LG 55EW5TF-A | Owners Manual - Page 126
    ENGLISH 93 99. [Scan Inversion] (Command: s n, 87) It controls the on/off status of Scan Inversion. Transmission (s)(n)( )(Set ID)( )(8)(7)( )(Data)(Cr) Data 00: Off 01: On Acknowledgment (n)( )(Set ID)( )(OK/NG)(8)(7)(Data)(x) * This feature may not be available for all models. * If you change
  • LG 55EW5TF-A | Owners Manual - Page 127
    )(Data)(Cr) Data 00: [Off] 01: [On] Acknowledgment (n)( )(Set ID)( )(OK/NG)(c)(5)(Data)(x) * Depending on the model, some picture modes may not be supported. * It works only when the HDR content is running. 107. [LED Local Dimming] (Command: s n, c6) Sets the LED Local Dimming. (A feature to set
  • LG 55EW5TF-A | Owners Manual - Page 128
    ENGLISH 95 111. [Color Calibration] (Command: s n, d6) Selects Color Calibration. Transmission (s)(n)( )(Set ID)( )(d)(6)( )(Data)(Cr) Data 00: Off 01: On Acknowledgement (n)( )(Set ID)( )(OK/NG)(d)(6)(Data)(x) * It may not be supported depending on the model.
  • LG 55EW5TF-A | Owners Manual - Page 129
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OWNER’S MANUAL
LG Digital Signage
(MONITOR SIGNAGE)
55EW5TF
55EW5TF-A
www.lg.com
Copyright © 2020 LG Electronics Inc. All Rights Reserved.
Please read this manual carefully before operating your set and retain it for future
reference.