LG BD640 Owner's Manual - Page 44

Picture, Sound - troubleshooting

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44 Troubleshooting Picture Symptom There is no picture. Picture noise appears Cause & Solution yy Select the appropriate video input mode on the TV so the picture from the unit appears on the TV screen. yy Connect the video connection securely. yy Check the [HDMI Color Setting] in the [Setup] menu is set to the appropriate item that conforms to your video connection. yy Your TV may not suppot the resolution you have set on the unit. Change the resolution that your TV accepts. yy The unit's HDMI OUT jack is connected to a DVI device that does not support copyright protection. yy You are playing a disc recorded in a colour system that is different from your TV. yy Set the resolution which your TV accepts. Sound Symptom There is no sound or the 5 sound is distorted. Cause & Solution yy Connect the audio connection securely. yy The input source setting on the amplifier or the connection to the amplifier is incorrect. yy The unit is in scan, slow motion, or pause mode. yy The sound volume is low. yy Check that the connected amplifier is compatible with audio format output from the unit. yy The unit's HDMI OUT jack is connected to a DVI device. The DVI jack does not accept audio signal. yy Check the device connected to unit's HDMI OUT jack is compatible with audio format output from the unit. Troubleshooting BD651D-N_US_MP_BALCK.indd 44 2011-01-21 �� 4:58:22

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Troubleshooting
44
Troubleshooting
5
Picture
Symptom
Cause & Solution
There is no picture.
y
Select the appropriate video input mode on the TV so the picture
from the unit appears on the TV screen.
y
Connect the video connection securely.
y
Check the [HDMI Color Setting] in the [Setup] menu is set to the
appropriate item that conforms to your video connection.
y
Your TV may not suppot the resolution you have set on the unit.
Change the resolution that your TV accepts.
y
The unit’s HDMI OUT jack is connected to a DVI device that does not
support copyright protection.
Picture noise appears
y
You are playing a disc recorded in a colour system that is different
from your TV.
y
Set the resolution which your TV accepts.
Sound
Symptom
Cause & Solution
There is no sound or the
sound is distorted.
y
Connect the audio connection securely.
y
The input source setting on the amplifier or the connection to the
amplifier is incorrect.
y
The unit is in scan, slow motion, or pause mode.
y
The sound volume is low.
y
Check that the connected amplifier is compatible with audio format
output from the unit.
y
The unit’s HDMI OUT jack is connected to a DVI device. The DVI jack
does not accept audio signal.
y
Check the device connected to unit’s HDMI OUT jack is compatible
with audio format output from the unit.
BD651D-N_US_MP_BALCK.indd
44
2011-01-21
�� 4:58:22