LG E970 User Guide - Page 9

Using Safe Mode and, System Recovery, Caution, Important notice - hard reset

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Important notice 5 attempts to enter your screen unlock information. If you used up all 5 opportunities, you will have to wait 30 seconds to attempt unlocking the phone again. When you can't recall your Unlock Pattern, PIN, or Password: If you logged into a Google account on the phone and failed to use the correct pattern 5 times, tap Forgot pattern? You will be required to sign in with your Google account and prompted to create a new unlock pattern. If you have set a backup PIN, you can unlock the screen with keying in the backup PIN. If you haven't created a Google account on the phone or you forgot your PIN, Password, and the backup PIN, you need to perform a hard reset. n Caution If you perform a hard reset, all user applications and user data will be deleted. Please remember to back up any important data before performing a hard reset. Read ALL steps before attempting. 1 Turn the phone off. 2 Press and hold Volume Down Key + Power/Lock Key at the same time. 3 Release the keys when the FACTORY HARD RESET screen appears. 4 Read the warning and press the Power/ Lock Key to confirm. Press any other key to cancel. 5 Press the Power/Lock Key to confirm once more or press any other key to cancel. 6 Your device will perform a hard reset. 5. Using Safe Mode and System Recovery Using Safe mode To recover your phone when malfunctioning. 1 Turn off your phone and reboot. When you see the booting animation (Rethink Possible SM) press and hold the Volume Down Key . Your Home screen will then be displayed with the words "Safe mode" in lower left corner. 2 From the Home screen, tap the Menu Key and tap All settings > General tab > Applications. 9

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9
5 attempts to enter your screen unlock
information. If you used up all 5 opportunities,
you will have to wait 30 seconds to attempt
unlocking the phone again.
When you can’t recall your Unlock
Pattern, PIN, or Password:
If you logged into a Google account on
the phone and failed to use the correct
pattern 5 times, tap
Forgot pattern?
You
will be required to sign in with your Google
account and prompted to create a new
unlock pattern.
If you have set a backup PIN, you can
unlock the screen with keying in the backup
PIN.
If you haven’t created a Google account on
the phone or you forgot your PIN, Password,
and the backup PIN, you need to perform a
hard reset.
n
Caution
If you perform a hard reset, all user
applications and user data will be deleted.
Please remember to back up any important
data before performing a hard reset.
Read ALL steps before attempting.
1
Turn the phone off.
2
Press and hold
Volume Down Key
+
Power/Lock Key
at the same time.
3
Release the keys when the FACTORY HARD
RESET screen appears.
4
Read the warning and press the
Power/
Lock Key
to confirm. Press any other
key to cancel.
5
Press the
Power/Lock Key
to confirm
once more or press any other key to cancel.
6
Your device will perform a hard reset.
5.
Using Safe Mode and
System Recovery
Using Safe mode
To recover your phone when malfunctioning.
1
Turn off your phone and reboot. When you
see the booting animation
(Rethink Possible
SM
)
press and hold the
Volume Down
Key
. Your Home screen will then be
displayed with the words "Safe mode" in
lower left corner.
2
From the Home screen, tap the
Menu Key
and tap
All settings
>
General
tab >
Applications
.
Important notice