LG LDE3015ST Owner's Manual - Page 42

TROUBLESHOOTING BEFORE CALLING FOR SERVICE Before you call for service, review this list.It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance. Problem Range is not level. Possible Causes / Solutions • Poor installation.Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of range until the oven rack is level. • Be sure floor is level and strong and stable enough to adequately support range. • If floor is sagging or sloping, contact a carpenter to correct the situation. • Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square and have sufficient room for range clearance. Cannot move appliance easily. Appliance must be accessible for service. Oven control beeps and displays any F code error. • Cabinets not square or are built in too tightly. Contact builder or installer to make appliance accessible. • Carpet interferes with range. Provide sufficient space so range can be lifted over carpet. • Anti-tip device engaged • Electronic control has detected a fault condition. CODE Touch CLEAR OFF to clear the display and stop F-3 beeping. Reprogram oven. F-10 If fault recurs, record fault number. Touch CLEAR OFF and contact a Service agent. F-11 CAUSE Shorted keypad Door locking system doesn't operate No heating Surface units will not maintain a rolling boil or cooking is not fast enough. • Improper cookware being used. - Use pans which are flat and match the diameter of the surface unit selected. • In some areas, the power (voltage)may be low. - Cover pan with a lid until desired heat is obtained. Surface units do not work properly. • A fuse in your home may be blown or the circuit breaker tripped. - Replace the fuse or reset the circuit breaker. • Cooktop controls improperly set. - Check to see the correct control is set for the surface unit you are using. Surface unit stops glowing when changed to a lower setting. • This is normal. The unit is still on and hot. Areas of discoloration on the cooktop. • Food spillovers not cleaned before next use. - See Cleaning the glass cooktop section. • Hot surface on a model with a light-colored cooktop. - This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools. Frequent cycling on and off of surface units. • This is normal. - The element will cycle on and off to maintain the heat setting. 42