LG LFXS28968S Owners Manual

LG LFXS28968S Manual

LG LFXS28968S manual content summary:

  • LG LFXS28968S | Owners Manual - Page 1
    DOOR REFRIGERATOR Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH ESPAÑOL FRANÇAIS LFXS26973* / LFXC22526* / LFXS28968* / LMXS28626* / LMXS28636* / LMRS28626* / LFXS26566* / LFXS28566* MFL70761734 Rev.02_072120 www.lg.com
  • LG LFXS28968S | Owners Manual - Page 2
    Glide'N'Serve 38 Refrigerator Shelves 39 Door-in-Door 39 Door Bins 40 Durabase 41 SMART FUNCTIONS 41 LG ThinQ Application 43 Smart Grid Function 44 Smart Diagnosis™ Feature 46 MAINTENANCE 46 Cleaning 46 Air Filter 47 Water Filter 52 TROUBLESHOOTING 52 FAQs 53 Before Calling for Service 63 LIMITED
  • LG LFXS28968S | Owners Manual - Page 3
    material can be dangerous for children. There is a risk of suffocation. • Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may deteriorate. • Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as stoves
  • LG LFXS28968S | Owners Manual - Page 4
    INSTRUCTIONS food or the metal parts in the freezer compartment with replaced by the manufacturer or its service agent or a similarly qualified person in order to avoid a hazard. • Do not operate the refrigerator or other objects into the air vents or bottom of the refrigerator. Doing so could result
  • LG LFXS28968S | Owners Manual - Page 5
    thunderstorm. • Turn the power off if water or dust penetrates into the refrigerator. Call a service agent. • Do not store glass containers or Instructions • Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with a qualified electrician or service
  • LG LFXS28968S | Owners Manual - Page 6
    6 IMPORTANT SAFETY INSTRUCTIONS Risk of Fire and Flammable Materials This appliance contains a small amount of isobutane refrigerant (R600a), which is combustible. When transporting and installing the appliance, care should be taken to ensure that no parts of the refrigerating circuit are damaged.
  • LG LFXS28968S | Owners Manual - Page 7
    This feature is only available on some models. a Control Panel Sets the refrigerator temperature and freezer temperature, the water filter condition and the dispenser mode. b Filtered Water and Ice Dispenser Dispenses purified water and ice. c EZ Handle Easily opens the freezer door. d Handle Opens
  • LG LFXS28968S | Owners Manual - Page 8
    8 PRODUCT OVERVIEW Interior Standard Door : LFXS26973* / LFXC22526* / LFXS28968* Standard Door : LMXS28626* / LMXS28636* / LMRS28626*
  • LG LFXS28968S | Owners Manual - Page 9
    a LED Interior Lighting Lights up the inside of the refrigerator. b Water filter Purifies water. The filter should be replaced every 6 months. c Air Filter Reduces odors inside the refrigerator compartment. d In-Door Icemaker (Refrigerator) This is where ice is automatically produced and stored
  • LG LFXS28968S | Owners Manual - Page 10
    listed in this manual may vary due to constant product improvements. Electrical requirements: 115 V, 60 Hz Min. / Max. water pressure: 20 - 120 psi (138 - 827 kPa) Model LFXS28968* LMXS28626* LMXS28636* LMRS28626* Description Standard-depth, French door refrigerator, bottom freezer Standard
  • LG LFXS28968S | Owners Manual - Page 11
    * LFXS28566* PRODUCT OVERVIEW 11 Description Standard-depth, French door refrigerator, bottom freezer, Sabbath Mode Standard-depth, French door refrigerator, bottom freezer, Sabbath Mode Standard-depth, French door refrigerator, bottom freezer, Sabbath Mode Standard-depth, Door-in-Door French
  • LG LFXS28968S | Owners Manual - Page 12
    Overview Please read the following installation instructions first after purchasing this product or transporting it to another location. a Unpacking the Refrigerator b Choosing the Proper Location c Disassembling/Assembling d Connecting the Water Line e Leveling and Door Alignment WARNING
  • LG LFXS28968S | Owners Manual - Page 13
    surfaces, a platform or weakly supported structure is not recommended. Ambient Temperature low or high, cooling ability may be adversely affected. Choosing the Proper Location Water The refrigerator must be located where a water supply can be connected for the automatic icemaker. NOTE • The water
  • LG LFXS28968S | Owners Manual - Page 14
    refrigerator through, remove the refrigerator doors. See Removing/ Assembling the Doors and Drawers in this manual. • The installation location chosen for the refrigerator back of the refrigerator and the wall. B A C D E FGH I LFXS28566* - Dimension/Clearance LFXS28968* LMXS28626* LMXS28636
  • LG LFXS28968S | Owners Manual - Page 15
    , be very careful not to scratch the doors. The appearance of the handles may vary from what is shown. CAUTION • When assembling or disassembling the refrigerator handles, grasp the handle firmly to avoid dropping it. • Do not swing the handle into nearby people or animals. • Make sure that the set
  • LG LFXS28968S | Owners Manual - Page 16
    or replacing the doors and drawer as the handle may come off. Tools Needed 3/32 in. Allen wrench 1/8 in. Allen wrench 1/4 in. Allen wrench Removing the Left Refrigerator Door NOTE • The number of wire harnesses may vary depending on the model. 1 The water supply is connected to the upper right part
  • LG LFXS28968S | Owners Manual - Page 17
    the hinge lever latch m. CAUTION • When lifting the hinge free of the latch, be careful that the door does not fall forward. Removing the Right Refrigerator Door NOTE • The number of wire harnesses may vary depending on the model. • Ground wire is only present on some models. 1 Remove the top hinge
  • LG LFXS28968S | Owners Manual - Page 18
    out. Removing the Freezer Drawer WARNING • Use two or more people to remove and install the refrigerator doors and freezer drawer. • Be careful of sharp hinges on both sides of the drawer. • not hold the handle when removing or replacing the drawer. The handle may come off, causing personal injury.
  • LG LFXS28968S | Owners Manual - Page 19
    place. 2 Grasp the drawer on each side and hook the drawer supports into the rail tabs located on both sides. CAUTION • Do not hold the handle when removing or replacing the drawer. The handle may come off, causing personal injury. 5 Replace the ice bin in the drawer. Insert the Durabase basket in
  • LG LFXS28968S | Owners Manual - Page 20
    of wire harnesses may vary depending on the model. 1 Make sure that the plastic sleeve is inserted in the bottom of the door. Install the refrigerator door onto the middle hinge. 3 Connect all the wire harnesses and the ground screw. 2 Fit the hinge a over the hinge lever latch b and slot it
  • LG LFXS28968S | Owners Manual - Page 21
    h Clip • Gently press the collet and insert the tube until only one line shows on the tube. 5 Hold the water supply connection and gently push in the collet d to connect the water supply line as shown. Insert the tube at least 5/8 inch (15 mm) into the connector. Insert the clip on the
  • LG LFXS28968S | Owners Manual - Page 22
    instructions carefully to minimize the risk of expensive water damage. If necessary, call a qualified plumber to correct water hammer before installing the water supply line to the refrigerator. Water banging in the pipes (water hammer) in residential plumbing can cause damage to refrigerator parts
  • LG LFXS28968S | Owners Manual - Page 23
    use only copper tubing (NDA tubing #49595 or #49599) or Cross Link Polyethylene (PEX) tubing. Water Line Installation Instructions Install the shutoff valve on the nearest frequently used drinking water line. WARNING • When using any electrical device (such as a power drill) during installation, be
  • LG LFXS28968S | Owners Manual - Page 24
    Clamp b Inlet End c Clamp Screw d Washer 6 Route the tubing. • Route the tubing between the cold water line and the refrigerator. Route the tubing through a hole drilled in the wall or floor (behind the refrigerator or adjacent base cabinet) as close to the wall as possible. NOTE • Be sure there is
  • LG LFXS28968S | Owners Manual - Page 25
    Door The left refrigerator door has an adjustable nut, located on the bottom hinge, to raise and lower the door for proper alignment. If the space between the doors is uneven, follow the instructions below to align the left door: Use the wrench (included with the owner's manual) to turn the
  • LG LFXS28968S | Owners Manual - Page 26
    space between the doors is uneven, follow the instructions below to align the right door: 1 With one does not vibrate against the back of the refrigerator or against the wall. Push the refrigerator back to the wall. Start the Icemaker • If the water line is connected, set the icemaker power switch
  • LG LFXS28968S | Owners Manual - Page 27
    buzz if the icemaker is turned on while the refrigerator is not connected to the water supply. Wait for the refrigerator to cool. Allow the refrigerator to run for at least two to three hours before putting food in it. Check the flow of cold air in the freezer compartment to ensure proper cooling
  • LG LFXS28968S | Owners Manual - Page 28
    hours. The function automatically shuts off after 24 hours. Stop the function manually by pressing the button once more. b Smart Grid Press the Smart °F to °C (or vice versa) press and hold the Refrigerator and Freezer buttons simultaneously for approximately five seconds. The temperature indicator
  • LG LFXS28968S | Owners Manual - Page 29
    water filter when the h icon turns on. After replacing the water filter, press and hold the Water Filter button for three seconds to turn the icon light off. Replace the water filter approximately every six months. h Wi-Fi The Wi-Fi button, when used with the LG ThinQ app, allows the refrigerator
  • LG LFXS28968S | Owners Manual - Page 30
    ICE mode. For clearer ice, select the 3 ICE mode. NOTE • When the refrigerator is in the Power Saving Mode, the display remains off until a door is opened 3 seconds until sb appears in the display. • To turn Sabbath mode off manually, press and hold the Freezer and Wi-Fi buttons for 3 seconds. NOTE
  • LG LFXS28968S | Owners Manual - Page 31
    will not operate when either of the refrigerator doors is open. • If discolored ice is dispensed, check the water filter and water supply. If the problem continues, contact an LG Electronics Customer Information Center. Do not use the water or ice until the problem is corrected. • Dispense ice into
  • LG LFXS28968S | Owners Manual - Page 32
    to spilled ice or water. The ice passage air in the ice bin will freeze food in the refrigerator it can reduce this problem. CAUTION • When handling Only qualified service personnel from an LG Electronics service center should replacing the ice bin. See the label on the ice compartment door for
  • LG LFXS28968S | Owners Manual - Page 33
    DO NOT place fingers in the automatic icemaker when the refrigerator is plugged in. • Avoid contact with any moving parts of the ejector mechanism or with the heater that opened, amount of food stored in the appliance, water pressure, etc.). • In the event of a power outage, throw away the ice stored in
  • LG LFXS28968S | Owners Manual - Page 34
    Freezer Icemaker (Craft IceTM) This feature is only available on some models. • Following installation or water filter replacement, the first few batches of ice may be semicircular or contain air bubbles. • If the water pressure is less than 20 psi (138 kPa) or a reverse osmosis system is used, the
  • LG LFXS28968S | Owners Manual - Page 35
    OFF and shut off the water supply to the refrigerator. NOTE • The ice lids. Storing Frozen Food Check a freezer guide or a reliable cookbook for further information about foot of freezer space). Leave enough space in the freezer for air to circulate around packages. Be careful to leave enough room
  • LG LFXS28968S | Owners Manual - Page 36
    Specified freezer-grade self-sealing plastic bags Follow package or container instructions for proper freezing methods. Do not use • Bread wrappers . • If doors are opened or closed too often, warm air may penetrate the refrigerator and raise its temperature. This can increase the running costs of
  • LG LFXS28968S | Owners Manual - Page 37
    until it detaches from the back wall of the cabinet, then pull it out. 4 To reassemble, insert the cover into the refrigerator with both hands and lower it onto the guides. Glide'N'Serve Using the Glide'N'Serve This drawer can be used for large party trays, deli items and beverages. This drawer
  • LG LFXS28968S | Owners Manual - Page 38
    • Do not clean glass shelves with warm water while they are cold. Shelves may break if 2 Pull the shelf out. Refrigerator Shelves The shelves in the refrigerator are adjustable to meet individual To assemble, tilt the front of the shelf up and guide the shelf hooks into the slots at a desired height.
  • LG LFXS28968S | Owners Manual - Page 39
    access the Door-in-Door compartment, lightly press the button on the right refrigerator door handle. OPERATION 39 Door-in-Door Case To open the Door-in- down until it snaps into place. 2 To replace the door bins, slide the door bin in above the desired support and push down until it snaps into place
  • LG LFXS28968S | Owners Manual - Page 40
    40 OPERATION 1 To remove the bin, simply lift the bin up and pull straight out. 2 To assemble the bin, slide it in above the desired support and push down until it snaps into place. CAUTION • Regularly detach and wash the storage bins and shelves; they can become easily contaminated by food. •
  • LG LFXS28968S | Owners Manual - Page 41
    control panel is lit. • The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your wireless router manual. • LG ThinQ is not responsible for any network connection problems or any faults, malfunctions, or errors caused
  • LG LFXS28968S | Owners Manual - Page 42
    cannot be registered due to problems with the wireless signal transmission, to temporarily turn it off. Run the LG ThinQ application and follow the instructions in the application to register the appliance. NOTE for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
  • LG LFXS28968S | Owners Manual - Page 43
    part operating instructions for are available for download. LG Electronics will also provide open support the function. Smart Grid Application Features • Smart Saving_Demand Response - You can lower energy usage based on Demand Response (DR) signals from the utility company. If the refrigerator
  • LG LFXS28968S | Owners Manual - Page 44
    using the smart phone app. LG Open API You can manage Smart Grid features for the LG Smart Refrigerator. Please check the detailed specifications to help you diagnose and solve problems with your appliance. NOTE • For reasons not attributable to LGE's negligence, the service may not operate due to
  • LG LFXS28968S | Owners Manual - Page 45
    problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG refrigerator door. 3 Hold the mouthpiece
  • LG LFXS28968S | Owners Manual - Page 46
    water before drying. Do not use abrasive or harsh cleaners. Inside Walls • Allow freezer to warm up so the cloth will not stick. Air Filter Replacing the Fresh Air Filter Replace the Fresh Air Filter: • Approximately every six months. • When the Replace Filter g icon turns on. • Use replacement air
  • LG LFXS28968S | Owners Manual - Page 47
    b on the refrigerator wall. 5 Rotate the air filter cover clockwise until the hooks engage and the cover locks in place. 6 Press and hold the Fresh Air Filter button on the control panel for 3 seconds to reset the filter sensor. Water Filter Before Replacing the Water Filter WARNING • To reduce
  • LG LFXS28968S | Owners Manual - Page 48
    . Replacing the Water Filter • Replace the water filter: - Approximately every six months. - When the Replace Filter h icon turns on. - When the water dispenser output decreases. • To purchase a replacement water filter: - Visit your local dealer or distributor - Search using "water filter" on lg
  • LG LFXS28968S | Owners Manual - Page 49
    and 60 seconds OFF. 7 After changing the filter, press and hold the Water Filter button for three seconds to reset the indicator light. CAUTION • LG strongly recommends that you use LG- authorized water filters to prevent water quality issues, water leakage and appliance malfunction. • For further
  • LG LFXS28968S | Owners Manual - Page 50
    /L >96.60% 200 ± 40% ng/L >94.80% 400 ± 40% ng/L >94.50% 140 ± 40% ng/L >96.10% Average Product Water Concentration 0.050 μg/L Max Permissible Product Water Concentration N/A NSF Reduction Requirements 2 50.00% 24,000 pts/ml N/A 2 85.00% < 1 MFL N/A 2 99.00% 0.500 μg/L 0.510 μg/L 1.258
  • LG LFXS28968S | Owners Manual - Page 51
    under standard laboratory conditions, actual performance may vary. For replacement filters, visit your local dealer or distributor or search under "water filters" on the lg.com website. For further assistance, contact the LG Electronics Customer Information Center. USA: 1-800-243-0000 Canada
  • LG LFXS28968S | Owners Manual - Page 52
    and the icemaker is turned on. If you do not have a water source attached to the back of the refrigerator you should turn the icemaker off. Q: Why does the icemaker tray look crooked? A: This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt
  • LG LFXS28968S | Owners Manual - Page 53
    TROUBLESHOOTING 53 Before Calling for Service Review this section before calling for service; doing so will save you both time and money. Cooling ENGLISH Problem Refrigerator is not cooling or has no power. Possible Cause & Solution A fuse in your home may be blown or the circuit breaker tripped
  • LG LFXS28968S | Owners Manual - Page 54
    54 TROUBLESHOOTING Problem Cooling system runs too much. Interior moisture buildup. Food is freezing in the refrigerator compartment. Possible Cause & Solution Refrigerator is replacing an older model. • Modern refrigerators require more operating time but use less energy due to more efficient
  • LG LFXS28968S | Owners Manual - Page 55
    TROUBLESHOOTING 55 ENGLISH Problem Possible Cause & Solution Refrigerator a high water content has frozen inside of the food package. • This is normal for food items with a high water content. Food or for long periods of time, warm, humid air enters the compartment. This raises the temperature and
  • LG LFXS28968S | Owners Manual - Page 56
    is clogged. • Connect the refrigerator to a cold water supply with adequate pressure and turn the water shutoff valve fully open. If the problem persists, it may be necessary to contact a plumber. Water filter has been exhausted. • Replacing the water filter is recommended: - Approximately every
  • LG LFXS28968S | Owners Manual - Page 57
    amount and result in icemaker issues. (Refer to the Connecting the Water Line section.) Water supply contains minerals such as sulfur. • A water filter may need to be installed to eliminate taste and odor problems. NOTE: In some cases, a filter may not help. It may not be possible to remove all
  • LG LFXS28968S | Owners Manual - Page 58
    58 TROUBLESHOOTING Problem Possible Cause & Solution Ice is not dispensing. Unable to hear the sound completely refill the bin. Craft Ice Problem Icemaker is not making ice. Icemaker is not making enough ice. Possible Cause & Solution Refrigerator was recently installed or icemaker recently
  • LG LFXS28968S | Owners Manual - Page 59
    TROUBLESHOOTING 59 Water ENGLISH Problem Water is dispensing slowly. Water is not dispensing. Possible Cause & Solution Water filter has been exhausted. • Replacing the water filter is recommended: - Approximately every six months. - When the water filter indicator turns on. - When the water
  • LG LFXS28968S | Owners Manual - Page 60
    to a cold water pipe. WARNING: Connecting the refrigerator to a hot water line may damage the icemaker. Water supply contains minerals such as sulfur. • A water filter may need to be installed to eliminate taste and odor problems. Water filter has been exhausted. • Replacing the water filter is
  • LG LFXS28968S | Owners Manual - Page 61
    to be replaced. See the Replacing the Air Filter section for replacement instructions. The refrigerator is located near a fire source, such as a fireplace, chimney, or candle. • Make sure that the refrigerator is not located near a fire source, such as a fireplace, chimney or candle. Noises Problem
  • LG LFXS28968S | Owners Manual - Page 62
    TROUBLESHOOTING Problem Dripping Pulsating or highpitched sound Possible Cause & Solution Water running into the drain pan during the defrost cycle. • Normal Operation Your refrigerator GHz router frequency is supported. Set the wireless router with your Internet service provider or the router
  • LG LFXS28968S | Owners Manual - Page 63
    , reconditioned, refurbished, or otherwise factory remanufactured. • Replaced Product or part(s) will be the property of LG. • Proof of original retail purchase specifying the Product model and date of purchase is required to obtain warranty service under this limited warranty. • Warranty start date
  • LG LFXS28968S | Owners Manual - Page 64
    (e.g., water filters, etc.), consumable cleaning products, any other products, or services that are not authorized by LG. • Shelves, door bins, drawers, handle and accessories, except for internal/functional parts covered under this limited warranty. The cost of repair or replacement under
  • LG LFXS28968S | Owners Manual - Page 65
    person's or entity's product or claim. More specifically, without limitation of the foregoing, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead of arbitration, either party may bring an individual action in small claims
  • LG LFXS28968S | Owners Manual - Page 66
    number; and (d) the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https:// www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on "Find My Model & Serial Number"). You may only opt out of the dispute resolution procedure in the
  • LG LFXS28968S | Owners Manual - Page 67
    FOR RESOLVING DISPUTES" BELOW. Should your LG Refrigerator ("Product") fail due to a defect in Parts and Labor (internal/ Parts and Labor functional parts only) Parts only (Consumer will Part only (Consumer will be charged for labor) be charged for labor) • Replacement products and parts
  • LG LFXS28968S | Owners Manual - Page 68
    in the Product's owner's manual; • Damage or failure caused by the use of any accessories, components or cleaning products, including, without limitation, water filters, that are not approved/authorized by LGECI; • Replacement of the water filter cartridge due to water pressure that is outside the
  • LG LFXS28968S | Owners Manual - Page 69
    the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by permitted at law, any dispute between you and LG shall not under any circumstances proceed as part of a class or representative action. Instead
  • LG LFXS28968S | Owners Manual - Page 70
    procedures), it does not mean that LG intends to waive or has waived any provision or part of this Limited Warranty. Opt Out. (i) on the product; or (ii) online by accessing https:// www.lg.com/ca_en/support/repair-service/schedule- repair and clicking on "Find My Model & Serial Number"). In
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OWNER'S MANUAL
FRENCH DOOR
REFRIGERATOR
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
ESPAÑOL
FRANÇAIS
LFXS26973* / LFXC22526* / LFXS28968* / LMXS28626* / LMXS28636* /
LMRS28626* / LFXS26566* / LFXS28566*
MFL70761734
Rev.02_072120
www.lg.com
Copyright © 2020 LG Electronics Inc. All Rights Reserved.