LG LRE30955ST Owner's Manual - Page 39

TROUBLESHOOTING English Español BEFORE CALLING FOR SERVICE Before you call for service, review this list. It may save you time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this appliance. Problem Possible cause / Solution Range is not level. • Poor installation. Place oven rack in center of oven. Place a level on the oven rack. Adjust leveling legs at base of range until the oven rack is level. • Be sure floor is level and is strong and stable enough to adequately support range. • If floor is sagging or sloping, contact a carpenter to correct the situation. Cannot move appliance easily. Appliance must be accessible for service. Oven control beeps and displays any F code error. • Kitchen cabinet alignment may make range appear unlevel. Be sure cabinets are square and have sufficient room for range clearance. • Cabinets not square or are built in too tightly. Contact builder or installer to make appliance accessible. • Carpet interferes with range. Provide sufficient space so range can be lifted over carpet. • Electroniccontrolhasdetectedthefaultcondition.Touch CLEAR/OFFtoclearthedisplayandstopbeeping. Reprogramoven.Iffaultrecurs,recordfaultnumber.Touch CLEAR/OFFandcontactaServiceagent. CODE Description Operation Times/sampling F-1 Opened Sensor Oven Thermistor remains open for over 1 min, after cook starts During cook F-2 Shorted Sensor Oven Thermistor is short for over 1 min after cook starts During cook F-3 T/S Key Error When touch sensor key has some error for >= 60 seconds. F-6 Oven hot Oven temperature is over 650°F continuously during 2 minutes During cook on cooking. F-10 Door Lock Fail In case of Door Lock Failure Motor Operation F-11 No heating If current oven temperature does not exceed 150°F and less equal than start temperature over 5 minutes on preheating, where door is closed. During cook Surface units will not maintain a rolling boil or cooking is not fast enough Surface units do not work properly • Improper cookware being used. - Use pans which are flat and match the diameter of the surface unit selected. • In some areas, the power (voltage) may be low. - Cover pan with a lid until desired heat is obtained. • A fuse in your home may be blown or the circuit breaker tripped. - Replace the fuse or reset the circuit breaker. Surface unit stops glowing when changed to a lower setting Areas of discoloration on the cooktop • Cooktop controls improperly set. - Check to see the correct control is set for the surface unit you are using. • This is normal. The unit is still on and hot. • Food spillovers not cleaned before next use. - See Cleaning the glass cooktop section. Frequent cycling on and off of surface units • Hot surface on a model with a light-colored cooktop. - This is normal. The surface may appear discolored when it is hot. This is temporary and will disappear as the glass cools. • This is normal. - The element will cycle on and off to maintain the heat setting. - 39 -