Lenovo H415 Lenovo H4 Series Hardware Maintenance Manual V2.0
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- Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 1
safety...4 Electrical safety...5 Safety inspection guide 7 Handling electrostatic discharge-sensitive devices 8 Grounding requirements 8 Safety notices...9 Chapter 3. General information 12 Specifications...12 Chapter 4. General Checkout 13 Problem determination tips 14 Chapter 5. Using - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 2
48 Replacing the CPU 50 Replacing the motherboard 53 Replacing the system fan assembly 54 Replacing the power supply 56 Replacing the keyboard 57 Replacing the mouse 58 Replacing the external speaker 59 Completing the installation 59 Chapter 10. Additional Service Information (Type G41 - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 3
About this manual 1Chapter 1. About this manual This manual contains service and reference information for Lenovo IdeaCentre K computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo product, be sure to read - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 4
Manual Using eSupport For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory) •• eSupport can be used to view the list of key commodities built in a particular machine serial. •• eSupport can be accessed at the following Web site: http://www.lenovo.com/support - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 5
Chapter 1. About this manual implementation date and expects its suppliers to be ready to support Lenovo's requirements and schedule. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 6
Hardware Maintenance Manual Safety information 2 This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: •• Observe good housekeeping in the area of the machines during and after - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 7
damage, disconnect the attached power cords, telecommunication systems, networks, and modems before you open the server/workstation covers, unless instructed otherwise in the installation and configuration procedures. Observe the following rules when working on electrical equipment. Important - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 8
Hardware Maintenance Manual •• If you need to work on a machine that has exposed electrical circuits, observe the following precautions: - Ensure that another person, familiar with the power-off controls, is near you. Remember: Another person must be there to switch off the power, if necessary. - - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 9
The guide consists of a series of steps presented in a checklist. Begin the checks with the power off, and the power cord disconnected. Checklist: 1. Check exterior covers for damage (loose, broken, or sharp edges). 2. Power-off the computer. Disconnect the power cord. 3. Check the power cord - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 10
Manual Handling electrostatic discharge-sensitive devices Any computer work mat to provide a static-free work surface. The mat is especially useful when handling ESD-sensitive devices. •• Select a grounding system, such as those listed below, to provide protection that meets the specific service - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 11
when there is evidence of fire, water, or structural damage. •• Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures. •• Connect and disconnect cables as - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 12
Hardware Maintenance Manual CAUTION: When replacing the lithium battery, use only Part Number 33F8354 result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •• Use of controls or adjustments or performance of procedures other than those specified herein - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 13
CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 14
Maintenance Manual General information 3 This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. Type Lenovo H4 Series This section lists the physical specifications - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 15
. A down-level BIOS might cause false errors and unnecessary replacement of the system board. Use the following procedure to help determine the cause of the problem: 1. Power-off the computer and all external devices. 2. Check all cables and power cords. 3. Set all display controls to the middle - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 16
following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. •• Machine type and model •• Processor or hard disk upgrades •• Failure symptom - Do diagnostics indicate a failure - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 17
Chapter 4. General Checkout Comparing the configuration and software set-up between "working and non-working" systems will often lead to problem resolution. 15 - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 18
procedure, shut down the operating system and turn off the computer. 2. Press and hold the F1 key then turn on the computer. When you hear multiple beeps, release the F1 key. Notes: a. If you are using a USB keyboard (including wireless keyboard) and the Setup Utility program does not display using - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 19
program." The following types of passwords are available: • Supervisor Password • User Password You do not have to set any passwords to use your computer. However, if you decide to set any passwords, read the following sections. Password considerations A password can be any combination of up to ten - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 20
Hardware Maintenance Manual Setting, changing, and deleting a Supervisor password To set, change, or delete a password, do the following: Note: A password can be any combination of up to ten - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 21
not want to save the settings, select Discard Changes and Exit or Discard Changes. You can set others such as Floppy Drive Setup, Serial Port Setup, Parallet Port Setup, USB Setup, Video Setup, Audio Setup, Network Setup and so on. See the information displayed on the right side of the screen. 19 - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 22
Hardware Maintenance Manual Selecting a startup device If your computer does not start up (boot) from a device repeatedly press and release the F12 key rather than leaving it pressed when turning on the computer. 3. Select the desired startup device from the Startup Device Menu and press Enter to - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 23
Chapter 5. Using the Setup Utility Exiting from the Setup Utility program When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save changes and Exit before you - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 24
procedure, shut down the operating system and turn off the computer. 2. Press and hold the F1 key then turn on the computer. When you hear multiple beeps, release the F1 key. Notes: a. If you are using a USB keyboard (including wireless keyboard) and the Setup Utility program does not display using - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 25
Chapter 6. Using the Setup Utility When working with the Setup Utility program menu, you must • Supervisor Password • User Password You do not have to set any passwords to use your computer. However, if you decide to set any passwords, read the following sections. Password considerations A password - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 26
Hardware Maintenance Manual Setting, changing, and deleting a Supervisor password To set, change, or delete a password, do the following: Note: A password can be any combination of up to ten - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 27
Chapter 6. Using the Setup Utility press Enter. 4. when prompted to confirm the password, type the password again. If you type the password correctly, the password will be installed. To delete a previously set user password, do the following : Note: When prompted for a password, you must type your - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 28
Hardware Maintenance Manual Selecting a startup device If your computer does not start up (boot) from a device repeatedly press and release the F12 key rather than leaving it pressed when turning on the computer. 3. Select the desired startup device from the Startup Device Menu and press Enter to - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 29
Chapter 6. Using the Setup Utility Exiting from the Setup Utility program When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save changes and Exit before you - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 30
page 13. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to "Undetermined problems" on page 27. Notes • If you have both an error message and an incorrect audio response diagnose the - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 31
failing hard disk drive. 2. Using the operating systems programs format the hard disk drive. Replace the hard disk drive. Power Supply Problems If you suspect a power problem, use the following procedures. Check/Verify FRU/Action Check the following for proper Reseat connectors installation - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 32
General exception error (processor the cards back into the system exception interrupt error) one at a time until the problem happens again. This will reveal the malfunctioning card. 8 beeps If the system video adapter is an Display memory error (system video add-in card, replace or reseat - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 33
series of tests is called the Power-On Self-Test, or POST. POST does the following operations. • Checks some basic system-board operations • Checks the memory operation • Starts the video operation • Verifies that the boot drive is working If the POST detects a problem, an error message appears on - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 34
keys are held pressed during POST. To purposely configure the computer without a keyboard, set keyboardless operation in Setup to Enable. The BIOS then ignores the missing keyboard during POST. The system has been halted. A reset or power cycle is required to reboot the machine. This message appears - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 35
d. Extended video memory e. External Cache f. External Cache RAM g. Hard disk drive h. Diskette drive 3. Power-on the computer to re-test the system. 4. Repeat steps 1 through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 36
Hardware Maintenance Manual Locations 8 This chapter provides illustrations to help locate the various connectors, controls and components of the computer. Locating components The following illustration will help you to locate the various components in your computer. 34 - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 37
Chapter 8. Locations Microprocessor fan and heatsink Memory modules PCI Express adapter card PCI Express adapter connectors Power supply System fan Optical drive Hard disk drive Locating connectors on the front of the computer The following illustration shows the location of connectors on the front - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 38
Hardware Maintenance Manual Power button Optical Drive (selected models only) Memory card reader (selected models only) USB connectors (2) Headphone connector Microphone connector Note: This computer only can be placed in a vertical position. Locating connectors on the rear of the computer The - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 39
VGA connector (selected models only) HDMI connector (selected models only) USB connectors (4) Ethernet connector Microphone connector Audio line-out connector Audio line-in connector PCI Express x16 graphics adapter connector (Some models are equipped with a graphics card) PCI Express x1 adapter - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 40
with a graphics card) PCI Express x1 adapter connector (Some models are equipped with a WIFI card or TV tuner card) Identifying parts on the system board The system board (sometimes called the motherboard) is the main circuit board in your computer. It provides basic computer functions and supports - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 41
Memory connector Thermal sensor header connector Power connector SATA IDE connectors (4) Front panel connector Clear CMOS Front USB connectors (2) Front audio connector PCI apater connector PCI Express X 1 adapter connectors (2) PCI Express X 16 graphics adapter connector System fan connector - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 42
fan connector Memory connector Memory connector Thermal sensor header connector Power connector SATA IDE connectors (4) Front panel connector Front USB connectors (2) Clear CMOS Front audio connector PCI apater connector PCI Express X 1 adapter connectors (2) PCI Express X 16 graphics adapter - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 43
information" in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenovo.com Note Use only parts provided by - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 44
Maintenance Manual 5. Slide the computer cover toward the rear of the chassis to remove. Note It may be helpful to lay the computer on its side for this step. Removing and replacing the front bezel To remove and replace the front bezel: 1. Remove the computer cover. Refer to "Removing the computer - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 45
reading the "Important safety information" in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenovo.com 43 - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 46
Hardware Maintenance Manual To replace a memory module: 1. Remove the computer cover. Refer to "Removing the computer cover". Note It may be helpful to lay the computer on its side for this step. 2. Locate the memory module connectors. Refer to "Locating components". 3. Remove the memory module to - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 47
information" in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenovo.com To replace the hard disk drive - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 48
information" in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenovo.com To replace an optical drive - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 49
7. Connect the data and power cables to the drive. Guide or HMM, go to the Support Web site at: http://consumersupport.lenovo.com The following procedure can be used for removing any PCIE adapters, including Graphic Cards, TV-tuner Card and Wifi Cards. To replace an adapter: 1. Remove the computer - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 50
information" in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenovo.com To replace the heatsink assembly - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 51
Chapter 9. Replacing hardware 5. Remove the 4 screws that secure the heatsink assembly to the system board. 6. Lift the defective heatsink assembly away from the system board. 7. Use a thermal grease syringe to place five drops of grease on the top of the microprocessor. Each drop of grease should - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 52
or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenovo.com To replace an CPU 1. Remove the computer cover. Refer to "Removing the computer cover". 2. Remove the heatsink - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 53
Chapter 9. Replacing hardware Important Do not touch the gold contacts on the bottom of the microprocessor. When handling the microprocessor, touch only the sides. 4. Lift the microprocessor straight up and out of the socket. Note a. You should make note of the orientation of the notches on the - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 54
Hardware Maintenance Manual 6. Holding the microprocessor with your fingers, remove the protective cover that protects the gold contacts on the new microprocessor . 7. Holding the microprocessor with your fingers, - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 55
To replace the motherboard: 1. Remove the computer cover. Refer to "Removing the computer cover". 2. Remove the heatsink assembly. Refer to "Replacing the heatsink assembly". 3. Remove the memory module. Refer to "Replacing a memory module". 4. Remove the PCIE adapters. Refer to "Replacing - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 56
safety information" in the Safety and Warranty Guide that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenovo.com To replace the system fan - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 57
Chapter 9. Replacing hardware 3. Disconnect the system fan assembly cable from the system board. Refer to"Identifying parts on the system board". 4. Pull the system fan assembly out of the chassis. 5. Install the new system fan assembly by aligning the rubber mounts of the system fan assembly with - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 58
Manual 6. Pull on the tips of the rubber mounts until the fan assembly is in place. 7. Connect the system fan assembly cable to the system fan connector on the system board. 8. Refer to the "Completing the installation". Replacing the power supply To replace the power supply: 1. Remove the computer - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 59
and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenovo.com To replace the keyboard: 1. Remove any media (disks, CDs, or memory cards) from the drives, shut down the operating system, and turn off the computer and all attached devices. 2. Unplug all power cords from - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 60
and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenovo.com To replace the mouse: 1. Remove any media (disks, CDs, or memory cards) from the drives, shut down the operating system, and turn off the computer and all attached devices. 2. Unplug all power cords from - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 61
memory cards) from the drives, shut down the operating system, and turn off the computer and all attached devices. 2. Unplug all power computer cover. 3. Position the computer cover on the chassis so that the rail guides on the bottom of the computer cover engage the rails. Then, push the computer - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 62
Hardware Maintenance Manual 4. Reconnect the external cables and power cords to the computer. Refer to "Locating connectors on the front of the computer" and "Locating connectors on the rear of the computer". Note: In most countries, Lenovo requires the return of the defective CRU. Information about - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 63
components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 64
components of the computer such as the system power supply, processor, hard disk drives, and some monitors. Automatic configuration and power interface (ACPI) BIOS Being an ACPI BIOS system, the operating system is allowed to control the power management features of the computer and the setting - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 65
and operations performed by Lenovo professional service personnel. You are responsible if you fail to operate the product according to instructions and requirements in the manuals included with your computer, or operate the product inappropriately. This manual could include technical inaccuracies - Lenovo H415 | Lenovo H4 Series Hardware Maintenance Manual V2.0 - Page 66
Devices, Inc. Other company, product, or service names referred to herein or in other Lenovo publications may be trademarks or service marks of others. All rights reserved. Names or marks of certain companies mentioned in the manuals included with your computer or this document do not necessarily
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Contents
i
Contents
Chapter 1. About this manual
................................................
1
Important
Safety Information
......................................................................
1
Using eSupport
....................................................................................................
2
Important information about replacing RoHS compliant FRUs ..2
Chapter 2. Safety information
................................................
4
General safety
.......................................................................................................
4
Electrical safety
....................................................................................................
5
Safety inspection guide
...................................................................................
7
Handling electrostatic discharge-sensitive devices
.........................
8
Grounding requirements
...............................................................................
8
Safety notices
........................................................................................................
9
Chapter 3. General information
...........................................
12
Speciļ¬cations
.....................................................................................................
12
Chapter 4. General Checkout
...............................................
13
Problem determination tips
......................................................................
14
Chapter 5. Using the Setup Utility (Type G41)
.................
16
Starting the Setup Utility program
.........................................................
16
Viewing and changing settings
................................................................
16
Using passwords
..............................................................................................
17
Using Device
......................................................................................................
19
Selecting a startup device
...........................................................................
20
Exiting from the Setup Utility program
................................................
21
Chapter 6. Using the Setup Utility (Type RS760)
............
22
Starting the Setup Utility program
.........................................................
22
Viewing and changing settings
................................................................
22
Using passwords
..............................................................................................
23
Selecting a startup device
...........................................................................
26