Lenovo IdeaCentre B520 Lenovo IdeaCentre B5 Series User Guide - Page 40

Troubleshooting Audio Problems, Problem, Troubleshooting and problem resolution - screen problem

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Problem: Ripple on screen Troubleshooting and problem resolution: 1. Check for devices located less than one meter from the computer such as refrigerators, electric fans, electric dryers, UPSs, regulators, fluorescent lamps or other computers that may be generating magnetic interference. 2. Move any interfering devices away from the computer. 3. If the problem persists, consult with Lenovo Service. 5.2 Troubleshooting Audio Problems Problem: No sound from integrated speakers. Troubleshooting and problem resolution: • Adjust the windows volume control - Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion. • Reinstall the audio driver. • Disconnect headphones from the headphone connector - Sound from the speakers is automatically disabled when headphones are connected to the computer's side-panel headphone connector. Problem: No sound from headphones. Troubleshooting and problem resolution: • Check the headphone cable connection - Ensure that the headphone cable is securely inserted into the headphone connector. • Adjust the windows volume control - Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. 5.3 Troubleshooting Software Problems Problem: You are unable exit a running program normally. Troubleshooting and problem resolution: 1. Open the Task Manager window by pressing Ctrl, Alt and Delete at the same time. 2. Select the Application tab, select the problem program, and then click the End Task button. User Guide 35

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35
User Guide
Problem:
Ripple on screen
Troubleshooting and problem resolution:
1. Check for devices located less than one meter from the computer such as
refrigerators, electric fans, electric dryers, UPSs, regulators, fluorescent lamps
or other computers that may be generating magnetic interference.
2. Move any interfering devices away from the computer.
3. If the problem persists, consult with Lenovo Service.
5.2 Troubleshooting Audio Problems
Problem:
No sound from integrated speakers.
Troubleshooting and problem resolution:
•
Adjust the windows volume control — Double-click the speaker icon in the
lower-right corner of your screen. Ensure that the volume is turned up and that
the sound is not muted. Adjust the volume, bass, or treble controls to eliminate
distortion.
•
Reinstall the audio driver.
•
Disconnect headphones from the headphone connector — Sound from the
speakers is automatically disabled when headphones are connected to the
computer’s side-panel headphone connector.
Problem:
No sound from headphones.
Troubleshooting and problem resolution:
•
Check the headphone cable connection — Ensure that the headphone cable is
securely inserted into the headphone connector.
•
Adjust the windows volume control — Click or double-click the speaker icon in
the lower-right corner of your screen. Ensure that the volume is turned up and
that the sound is not muted.
5.3 Troubleshooting Software Problems
Problem:
You are unable exit a running program normally.
Troubleshooting and problem resolution:
1. Open the Task Manager window by pressing Ctrl, Alt and Delete at the same
time.
2. Select the Application tab, select the problem program, and then click the End
Task button.