Lenovo IdeaCentre B520e Lenovo IdeaCentre B500 Hardware Maintenance Manual
Lenovo IdeaCentre B520e Manual
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Lenovo IdeaCentre B520e manual content summary:
- Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 1
safety...4 Electrical safety...5 Safety inspection guide 7 Handling electrostatic discharge-sensitive devices 8 Grounding requirements 8 Safety notices...9 Chapter 3. General information 12 Specifications...12 Chapter 4. General Checkout 13 Problem determination tips 14 Chapter 5. Using - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 2
Manual Chapter 6. Symptom-to-FRU Index 22 Hard disk drive boot error 22 Power Supply Problems 23 Beep symptoms 24 POST error codes 24 Undetermined problems 55 Replacing the remote control 55 Chapter 9. Additional Service Information 56 Power management 56 Appendix. Statement 57 ii - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 3
manual 1Chapter 1. About this manual This manual contains service and reference information for Lenovo IdeaCentre B5 computers listed on the cover. It is intended only for trained servicers who are familiar with Lenovo computer products. Before servicing a Lenovo écuter les instructions. Lesen Sie - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 4
Manual Using eSupport For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory) •• eSupport can be used to view the list of key commodities built in a particular machine serial. •• eSupport can be accessed at the following Web site: http://consumersupport.lenovo - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 5
to be ready to support Lenovo's requirements and schedule. Products sold in 2005, will contain some RoHS compliant FRUs. The following statement pertains to these products and any product Lenovo produces containing RoHS compliant parts. RoHS compliant Lenovo IdeaCentre B5 parts have unique - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 6
Hardware Maintenance Manual Safety information 2 This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: •• Observe good housekeeping in the area of the machines during and after - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 7
in any other conditions that might be hazardous to your eyes. •• After service, reinstall all safety shields, guards, labels, and ground wires. Replace any modems before you open the server/workstation covers, unless instructed otherwise in the installation and configuration procedures. Observe the - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 8
Hardware Maintenance Manual •• If when you work with very high voltages; these instructions are in the safety sections of maintenance information. such touching can cause personal injury and machine damage. •• Do not service the following parts with the power on when they are removed from - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 9
, had required safety items installed to protect users and service personnel from injury. This guide addresses only those items. However, good judgment should be could be and whether you can continue without first correcting the problem. Consider these conditions and the safety hazards they present: - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 10
Hardware Maintenance Manual Handling electrostatic discharge-sensitive devices Any computer part containing a grounding system, such as those listed below, to provide protection that meets the specific service requirement. Note: The use of a grounding system is desirable but not required to protect - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 11
damage. •• Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures. •• Connect and disconnect cables as described in the following table when installing - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 12
Hardware Maintenance Manual CAUTION: When replacing the lithium battery, use only Part Number covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device. •• Use of controls or adjustments or performance of procedures other than - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 13
Chapter 2. Safety information CAUTION: Use safe practices when lifting. CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 14
Hardware Maintenance Manual General information 3 This chapter provides general information that applies to all machine types supported by this publication. Specifications This section lists the physical specifications for your computer. Type Lenovo IdeaCentre B5 This section lists the physical - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 15
General Checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence of the system board. Use the following procedure to help determine the cause of the problem: 1. Power-off the computer and all external devices. 2. Check all cables and - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 16
Hardware Maintenance Manual 5. Power-on the computer. • Look for displayed error codes • Listen for beep codes • Look for readable instructions or a main assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 17
Chapter 4. General Checkout Comparing the configuration and software set-up between "working and non-working" systems will often lead to problem resolution. 15 - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 18
Hardware Maintenance Manual Using the Setup Utility 5 The Setup Utility program is used to view and change the configuration settings of your computer, regardless of which operating system - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 19
Chapter 5. Using the Setup Utility Using passwords By using the Setup Utility program, you can set passwords to prevent unauthorized persons from gaining access to your computer and data. See "Starting the Setup Utility program." The following types of passwords are available: • Administrator - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 20
Hardware Maintenance Manual Setting, changing, and deleting a Administrator password To set, change, or delete a password, do the following: Note A password can be any combination of up to 64 - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 21
Chapter 5. Using the Setup Utility 3. The password dialog box will be displayed. Type the new password, and press Enter. 4. when prompted to confirm the password, type the password again. If you type the password correctly, the password will be installed. To delete a previously set Power-On - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 22
Hardware Maintenance Manual Selecting a startup device If your computer does not start up (boot) from a device such as the CD-ROM, diskette, or hard disk as expected, use - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 23
Chapter 5. Using the Setup Utility Exiting from the Setup Utility program When you finish viewing or changing settings, press Esc to return to the Setup Utility program menu (you might have to press Esc several times). If you want to save the new settings, select Save changes and Exit before you - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 24
page 13. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to "Undetermined problems" on page 27. Notes • If you have both an error message and an incorrect audio response diagnose the - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 25
programs format the hard disk drive. Replace the hard disk drive. Power Supply Problems If you suspect a power problem, use the following procedures. Check/Verify FRU/Action Check the following for proper for continuity. Power Cord Check the power-on switch for Power-on Switch continuity. 23 - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 26
Hardware Maintenance Manual Beep symptoms Beep symptoms are tones or a series of tones • Verifies that the boot drive is working If the POST detects a problem, an error message appears on the screen. A single problem can cause several error messages to appear. When you correct the cause of - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 27
Chapter 6. Symptom-to-FRU Index POST Error Message CMOS Date/Time Not Set CMOS Battery Low CMOS Checksum Bad Primary Master Hard Disk Error Primary Slave Hard Disk Error Secondary Master Hard Disk Error Secondary Slave Hard Disk Error Keyboard error System Halted Reboot and Select proper Boot - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 28
Hardware Maintenance Manual Undetermined problems If this computer has a parallel ATA hard disk drive, make sure that the hard disk drive is through 3 until you find the failing device or adapter. If all devices and adapters have been removed, and the problem continues, replace the system board. 26 - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 29
Locations 7Chapter 7. Locations This section provides illustrations to help locate the various connectors, controls and components of the computer. To remove the computer cover, "refer to Removing the computer cover" . Locating components and connectors The following illustrations will help you to - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 30
Hardware Maintenance Manual 1 LCD front bezel 2 Camera module 3 Touch pad module 4 LCD panel 5 Speaker bezel motherboard) is the main circuit board in your computer. It provides basic computer functions and supports a variety of devices that are factory-installed or that you can install later. The - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 31
Chapter 7. Locations Front view of the system board 23 22 21 1 2 3 20 4 5 19 6 7 18 17 8 16 9 10 11 12 13 14 15 1 Camera cable connector 2 Inverter board cable connector 3 Onboard LVDS 4 Side panel connector 5 - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 32
Hardware Maintenance Manual 17 Microphone connector 18 Headphone connector 19 Card Reader 20 CPU socket 21 12V power connector 22 MXM graphic card connector 23 TV tuner card and WLAN card connectors 30 - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 33
in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at: http://consumersupport.lenovo.com. Note Use only parts provided by Lenovo. General information Pre-disassembly instructions Before proceeding with the - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 34
Hardware Maintenance Manual Removing the computer cover Attention Turn off the computer and wait 3 to 5 minutes to let the computer cool before removing the computer cover. To remove the computer cover: Note For this procedure, it helps to place the computer face-down on a soft flat surface. Lenovo - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 35
Chapter 8. Replacing hardware 5. Remove the eight screws that secure the computer back cover to chassis. 33 - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 36
Hardware Maintenance Manual 6. Release the left and right tabs from the connector housing, then pull each side of the cover out slightly , release the top tabs from the - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 37
Chapter 8. Replacing hardware 4) Remove the power supply from the chassis 3 . 3 2 1 2 2. Align the screw holes on the new power supply to the mounting holes on the computer chassis. 3. Screw back the four screws on the new power supply. 4. Reconnect all the power supply cables to the drives and the - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 38
Hardware Maintenance Manual Replacing the hard disk drive To replace the hard disk drive 1. Remove the computer cover. Refer to "Removing the computer cover." 2. Disconnect the data and - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 39
Chapter 8. Replacing hardware 4. Install the new hard disk drive. (1.)Insert the new hard disk drive into the drive bay. (2.) Screw back the four screws on the drive bay. 5. Screw back the hard disk drive bay back to the chassis. 6. Connect the data and power cables back to the hard disk drive. 7. - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 40
Hardware Maintenance Manual 3. Remove the two screws that secure the optical drive to the metal bracket. 4. Screw back the metal bracket to the new optical drive. 5. Slide the - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 41
Chapter 8. Replacing hardware 4. Align then insert the new speakers to the chassis. 5. Screw back the computer back cover to the computer chassis. Replace the Inverter board To replace the inverter board 1. Remove the computer cover. Refer to "Removing the computer cover". 2. Remove the three screws - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 42
Hardware Maintenance Manual Replacing the Bluetooth module To replace the Bluetooth module 1. Remove the computer cover. Refer to "Removing the computer cover". 2. Disconnect the Bluetooth module cable from - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 43
Chapter 8. Replacing hardware Replacing the thermal module To replace the thermal module 1. Remove the computer cover. Refer to "Removing the computer cover". 2. Disconnect all the thermal module cables from the system board. 3. Remove the 7 screws that secure the thermal module to the chassis. 4. - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 44
Hardware Maintenance Manual 4. Lift the microprocessor straight up and out of the socket. Notes a. Note the orientation of the notches on the microprocessor. This is important when reinstalling - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 45
Chapter 8. Replacing hardware 6. Holding the microprocessor with your fingers, remove the protective cover that protects the gold contacts on the new microprocessor . 7. Holding the microprocessor with your fingers, position the microprocessor so that the notches on the microprocessor are aligned - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 46
Hardware Maintenance Manual 9. To secure the microprocessor in the socket, close the microprocessor retainer and lock it into position with the small handle. 10. Use the thermal grease - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 47
Chapter 8. Replacing hardware Replacing a memory module To replace a memory module 1. Remove the computer cover. Refer to "Removing the computer cover". 2. Remove the thermal module. Refer to "Replacing the thermal module". 3. Push out the latches on both sides of the memory socket to release the - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 48
Hardware Maintenance Manual 4. Detach the MXM graphic card from the MXM power connector. 5. Align then insert the new MXM graphic card to the MXM power connector. 6. Screw back - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 49
Chapter 8. Replacing hardware 6. Detach the two cards from the card ports. 7. Align then insert the new TV tuner card and wireless card to the card ports. 8. Screw back the two new cards. 9. Connect the antenna cables back to the two new cards. Replacing the system board To replace the system board - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 50
Hardware Maintenance Manual 9. Pull the system board out of the chassis. 10. Place the new motherboard into the chassis, aligning the screw holes in the motherboard with the - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 51
Chapter 8. Replacing hardware Replacing the touch sensor board To replace the touch sensor board 1. Remove the computer cover. Refer to "Removing the computer cover". 2. Remove the LCD back bezel 1 and remove the two screws that secure the LCD front bezel to the chassis 2 . 2 1 49 - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 52
Hardware Maintenance Manual 3. Place the computer upside down on the flat surface 3 . Release the left and right tabs from the connector housing, then pull each side of the - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 53
Chapter 8. Replacing hardware 4. Stick a new touch sensor board to the LCD bezel with the insulating tape. 5. Connect the cable to the touch sensor board. 6. Install the computer. Replacing the LCD panel To replace the LCD panel 1. Remove the computer cover. Refer to "Removing the computer cover". - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 54
Hardware Maintenance Manual Attention Use an anti-electrostatic cloth to clean the LCD panel before installing it to the chassis. You may dip a little alcohol if the LCD - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 55
that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the keyboard: 1. Remove any media (diskettes, CDs, or memory cards - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 56
that was included with your computer or in the Hardware Maintenance Manual (HMM) for the computer. To obtain copies of the Safety and Warranty Guide or HMM, go to the Support Web site at http://consumersupport.lenovo.com. To replace the Mouse: 1. Remove any media (diskettes, CDs, or memory cards - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 57
new power cord to the same connector. Replacing the remote control Note Remove the batteries from the failing remote control before you return it to Lenovo for a replacement. 55 - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 58
Hardware Maintenance Manual Additional Service Information 9 This chapter provides additional information that the service representative might Power Management (APM) BIOS mode is ignored. Not all operating systems support ACPI BIOS mode. Automatic Power-On features The Automatic Power-On features - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 59
according to the instructions and requirements described in the manuals included with your computer. Lenovo will not assume responsibility for any loss incurred except those resulting from installation or operations carried out by Lenovo professional service staff. Lenovo has made every attempt - Lenovo IdeaCentre B520e | Lenovo IdeaCentre B500 Hardware Maintenance Manual - Page 60
between the product and the manuals included with your computer. For the latest information or if you have any questions or comments, please visit the consumer support website at: http://consumersupport.lenovo.com. Lenovo is a registered trademark of Lenovo. Microsoft, Windows, and Windows Vista
Contents
i
Contents
Chapter 1. About this manual
................................................
1
Important
Safety Information
......................................................................
1
Using eSupport
....................................................................................................
2
Important information about replacing RoHS compliant FRUs ..2
Chapter 2. Safety information
................................................
4
General safety
.......................................................................................................
4
Electrical safety
....................................................................................................
5
Safety inspection guide
...................................................................................
7
Handling electrostatic discharge-sensitive devices
.........................
8
Grounding requirements
...............................................................................
8
Safety notices
........................................................................................................
9
Chapter 3. General information
...........................................
12
Speciļ¬cations
.....................................................................................................
12
Chapter 4. General Checkout
...............................................
13
Problem determination tips
......................................................................
14
Chapter 5. Using the Setup Utility
......................................
16
Starting the Setup Utility program
.........................................................
16
Viewing and changing settings
................................................................
16
Using passwords
..............................................................................................
17
Using Device
......................................................................................................
19
Selecting a startup device
...........................................................................
20
Exiting from the Setup Utility program
................................................
21