Lenovo NetVista A30 (English) Quick reference
Lenovo NetVista A30 Manual
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- Lenovo NetVista A30 | (English) Quick reference - Page 1
NetVista™ Quick Reference Inside: - Safety, warranty, and other notices - Computer setup - Software recovery - Troubleshooting and diagnostics - IBM help and service - Lenovo NetVista A30 | (English) Quick reference - Page 2
- Lenovo NetVista A30 | (English) Quick reference - Page 3
NetVista™ Quick Reference - Lenovo NetVista A30 | (English) Quick reference - Page 4
Note Before using this information and the product it supports, be sure to read "Safety notices" on page v, Appendix A, "Warranty information" on page 31, and Appendix B, " US Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp. - Lenovo NetVista A30 | (English) Quick reference - Page 5
recovery 13 Solving recovery problems 14 Recovering or installing device drivers 15 Chapter 4. Troubleshooting and diagnostics 17 Basic troubleshooting 17 IBM Enhanced Diagnostics 20 Error codes 21 POST beep codes 22 Chapter 5. Getting information, help, and service 25 Getting information - Lenovo NetVista A30 | (English) Quick reference - Page 6
Trademarks 50 Electronic emissions notices 51 Federal Communications Commission (FCC) and telephone company requirements 54 Power cord notice 57 iv Quick Reference - Lenovo NetVista A30 | (English) Quick reference - Page 7
structural damage. v Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration de prise de courant correctement câblé et mis à la terre. © Copyright IBM Corp. 2002 v - Lenovo NetVista A30 | (English) Quick reference - Page 8
produit ou des périphériques qui lui sont raccordés, reportez-vous aux instructions ci-dessous pour connecter et déconnecter les différents cordons. Connexion: battery is incorrectly replaced. When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by - Lenovo NetVista A30 | (English) Quick reference - Page 9
batterie. Remplacer uniquement par une batterie IBM de type ou d'un type é jacks in wet locations unless the jack is specifically designed for wet locations. v Never touch uninsulated unless the telephone line has been disconnected at the network interface. v Use caution when installing or modifying - Lenovo NetVista A30 | (English) Quick reference - Page 10
de la fuite. Laser compliance statement Some IBM Personal Computer models are equipped from the factory is installed, note the following handling instructions. CAUTION: Use of controls or adjustments exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive or DVD - Lenovo NetVista A30 | (English) Quick reference - Page 11
Lorsqu'une unité de CD-ROM/DVD-ROM est installée, tenez compte des remarques suivantes: ATTENTION: Pour éviter tout risque d'exposition au rayon laser, respectez les consignes de réglage et d'utilisation des commandes, ainsi que les procédures décrites. L'ouverture de l'unité de CD-ROM/DVD-ROM peut - Lenovo NetVista A30 | (English) Quick reference - Page 12
x Quick Reference - Lenovo NetVista A30 | (English) Quick reference - Page 13
your User Guide for use when installing optional hardware. Access IBM is on your desktop or click Start → Access IBM to learn more details about the following topics: v Using your computer v Installing hardware options v Connecting communication cables v Troubleshooting common problems v Registering - Lenovo NetVista A30 | (English) Quick reference - Page 14
xii Quick Reference - Lenovo NetVista A30 | (English) Quick reference - Page 15
of the keyboard for maximum comfort by adjusting the position of the keyboard feet. Viewing Distance Lower Back Support Seat Height Adjust the monitor so the top of the screen is at, or slightly below, eye level , such as the telephone or a mouse, within easy reach. © Copyright IBM Corp. 2002 1 - Lenovo NetVista A30 | (English) Quick reference - Page 16
wattage bulbs. If you install the monitor near a window, use curtains or blinds to block the sunlight. You of reducing glare. Dust buildup compounds problems associated with glare. Remember to clean location of electrical outlets and the length of power cords and cables that connect to the monitor, - Lenovo NetVista A30 | (English) Quick reference - Page 17
connectors at the rear of the keyboard. You can use these USB connectors for small devices that have their own power supply. USB devices that require power must be connected to the front or rear of the computer. The IBM Rapid Access III Wireless Keyboard and ScrollPoint® Wireless Mouse come with an - Lenovo NetVista A30 | (English) Quick reference - Page 18
4 Quick Reference - Lenovo NetVista A30 | (English) Quick reference - Page 19
switch, if necessary. v If the voltage supply range is 90-137 V ac, set the switch to 115 V. v If the voltage supply range is 180-265 V ac, set the switch to 230 V. 2. Your keyboard cable might have a standard keyboard connector 1 or a Universal Serial Bus (USB) - Lenovo NetVista A30 | (English) Quick reference - Page 20
the receiver into one of the USB connectors at the front or rear of the computer. Arrange the IBM Rapid Access III Wireless Keyboard and digital video interface (DVI) monitor, connect the cable to the connector as shown. 6. If you have a modem, connect the modem using the following instructions. - Lenovo NetVista A30 | (English) Quick reference - Page 21
other sounds without disturbing anyone. This connector might be located on the front of the computer. 8. If you have powered speakers with an ac adapter, use the following instructions. a. Connect the cable that runs between the speakers, if necessary. On some speakers, this cable is permanently - Lenovo NetVista A30 | (English) Quick reference - Page 22
a. Connect the cable that runs between the speakers, if necessary. On some speakers, this cable is permanently attached. b. Connect the speakers to the computer. 10. Connect any additional devices that you have. Your computer might not have all connectors that are shown. 1394 1394 8 Quick Reference - Lenovo NetVista A30 | (English) Quick reference - Page 23
connector is present on some high-performance video adapters. Use this connector to attach a parallel printer or any other device that requires a 25-pin parallel connection. Use this connector to attach the computer to an Ethernet-type local area network or to a cable modem. Important To operate - Lenovo NetVista A30 | (English) Quick reference - Page 24
then turn on the computer. When the power-on self-test (POST) is finished, the IBM logo window closes. If your computer has preinstalled software, the software installation program starts. If you experience any problems during startup, see Chapter 4, "Troubleshooting and diagnostics" on page 17 and - Lenovo NetVista A30 | (English) Quick reference - Page 25
machine type, model, and serial number. If you need service or technical support, you will probably be asked for this information. See to install all device drivers after you install your operating system. Installation instructions are usually provided with the device drivers. Shutting down the - Lenovo NetVista A30 | (English) Quick reference - Page 26
will receive the following benefits: v Faster service when you call IBM for help v Automatic notification of free software and special promotional offers Go to http://www.ibm.com/pc/register/ and follow the on-screen instructions. See Access IBM for more information on how to register your computer - Lenovo NetVista A30 | (English) Quick reference - Page 27
and troubleshooting instructions for using this program. If you have any problems running the Product Recovery program, see "Solving recovery problems power button to start the Product Recovery program. Did the Product Recovery menu display? Yes. Go to Step 3. No. Go to "Solving recovery problems - Lenovo NetVista A30 | (English) Quick reference - Page 28
Follow the instructions on the reinstall device drivers for some devices. If you need to reinstall device drivers, see "Recovering or installing device drivers" on "Getting information, help, and service" on page 25 for information on how to contact IBM. Solving recovery problems If you are unable to - Lenovo NetVista A30 | (English) Quick reference - Page 29
devices are also available on the World Wide Web at http://www.ibm.com/pc/support/. To recover a device driver for an IBM-installed device, use the following procedure: 1. Start your computer and operating system. 2. Use Windows Explorer to display the directory structure of your hard disk. 3. Open - Lenovo NetVista A30 | (English) Quick reference - Page 30
, such as win98.txt. Follow the instructions in this file. v If the device subfolder contains a file with an.inf extension, you can use the Add New Hardware program (located in the Windows Control Panel) to reinstall the device driver. Not all device drivers can be reinstalled using this program. In - Lenovo NetVista A30 | (English) Quick reference - Page 31
and diagnostic tools. If your computer problem is not described here, use Access IBM for more detailed troubleshooting information. Basic troubleshooting Symptom Action The computer does not Verify that: start when you press the v The power cord is plugged into the rear of the computer - Lenovo NetVista A30 | (English) Quick reference - Page 32
does not work. If you cannot correct the problem, have the computer serviced. When the wireless receiver is installed, a software utility provides status icons and help information in the lower-right corner of your desktop, just above the default Windows task bar. Click ? (help) to find more - Lenovo NetVista A30 | (English) Quick reference - Page 33
to a USB connector on the computer. If you cannot correct the problem, have the computer serviced. The ScrollPoint the IBM Setup Utility program. If you cannot correct the problem, have the computer serviced. An problem, have the computer serviced. Chapter 4. Troubleshooting and diagnostics 19 - Lenovo NetVista A30 | (English) Quick reference - Page 34
of the Enhanced Diagnostics program from http://www.ibm.com/pc/support/ on the World Wide Web. Type your machine type and model number into the Quick Path field to find the downloadable files that are specific to your computer. Running IBM Enhanced Diagnostics from the Product Recovery program Use - Lenovo NetVista A30 | (English) Quick reference - Page 35
drive, and follow the instructions on the screen. Note: You can also download the latest version of the diagnostic program from http://www.ibm.com/pc/support/ on the World Wide Web. In the Quick Path field, type your machine type to find the downloadable files specific to your computer. Running - Lenovo NetVista A30 | (English) Quick reference - Page 36
correct the problem, have the computer serviced. The previous POST was not completed successfully. POST loads default values and offers to run IBM Setup Utility inline occur before video initialization. memory modules (DIMMs). If the problem persists, have the computer serviced. 22 Quick Reference - Lenovo NetVista A30 | (English) Quick reference - Page 37
Description 1-3-1 RAM test has failed Action Remove and reinstall the dual inline memory modules (DIMMs). If the problem persists, have the computer serviced. Here are some general guidelines for working with POST beep codes: v Record any beep patterns that you hear. If you call for service, you - Lenovo NetVista A30 | (English) Quick reference - Page 38
24 Quick Reference - Lenovo NetVista A30 | (English) Quick reference - Page 39
options, at http://www.ibm.com/pc/support/. If you click Profile from the support page, you can create a customized support page that is specific to your hardware, complete with Frequently Asked Questions, Parts Information, Technical Hints and Tips, and Downloadable Files. In addition, you - Lenovo NetVista A30 | (English) Quick reference - Page 40
where you can get the latest technical information and download device drivers and updates. To access these pages, go to http://www.ibm.com/pc/support/ and follow the instructions. Calling for service If you have tried to correct the problem yourself and still need help, during the warranty period - Lenovo NetVista A30 | (English) Quick reference - Page 41
the U.K., these services are available problem v Exact wording of any error messages v Hardware and software configuration information Telephone numbers Phone numbers are subject to change without notice. For the most up-to-date phone numbers, go to http://www.ibm.com/pc/support/ and click Support - Lenovo NetVista A30 | (English) Quick reference - Page 42
Warranty Service, see Service Announcement 601-034 at http://www.ibm.com/. Click Support & downloads, click Service Packs for your preinstalled Microsoft Windows product, refer to the Microsoft Product Support Services Web site at http://support.microsoft.com/directory/, or you can contact the IBM - Lenovo NetVista A30 | (English) Quick reference - Page 43
, you can purchase additional services, such as support for IBM and non-IBM hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and service name might vary by country - Lenovo NetVista A30 | (English) Quick reference - Page 44
30 Quick Reference - Lenovo NetVista A30 | (English) Quick reference - Page 45
Appendix A. Warranty information This section contains the warranty period for your product, information about obtaining warranty service and support, and the IBM Statement of Limited Warranty. Warranty period The warranty period varies by machine type and country or region. Notes: v Contact your - Lenovo NetVista A30 | (English) Quick reference - Page 46
Machine Type 6029 6336 6337 6339 6341 6342 6346 6347 6348 6790 6791 6792 6793 6794 6823 6824 Country or region Warranty Period Europe, Middle East, Africa, and China (PRC) Parts - 3 years Labor - 3 years United States, Canada, Australia, New Zealand, Bangladesh, India, Indonesia, Malaysia, - Lenovo NetVista A30 | (English) Quick reference - Page 47
worldwide 8302 All countries and regions worldwide 8303 United States, Canada, Argentina, Europe worldwide 8304 All countries and regions worldwide 8305 United States, Canada, Argentina, Europe worldwide 8306 All countries and regions worldwide 8307 United States, Canada, Argentina, Europe - Lenovo NetVista A30 | (English) Quick reference - Page 48
Machine Type 8308 8309 8310 8311 8312 8313 8314 8315 8317 8318 8319 Country or region Warranty Period All countries and regions worldwide Parts - 3 years Labor - 3 years Argentina, Europe, Middle East, Africa, and China (PRC) Parts - 3 years Labor - 3 years United States, Canada, Latin America - Lenovo NetVista A30 | (English) Quick reference - Page 49
, you might be required to present proof of purchase to obtain warranty service. Before you call for service You can solve many computer problems without outside assistance by following the troubleshooting procedures that IBM provides in the online help or in the publications that are provided with - Lenovo NetVista A30 | (English) Quick reference - Page 50
, and serial number v Description of the problem v Exact wording of any error messages v Hardware and software configuration information To find the telephone number for the HelpCenter nearest you, see "Telephone numbers" in the "Getting information, help, and service" chapter. 36 Quick Reference - Lenovo NetVista A30 | (English) Quick reference - Page 51
and not for resale, from IBM or your reseller. The term "Machine" means an IBM machine, its features, conversions, upgrades, elements, or accessories, in materials and workmanship and 2) conforms to IBM's Official Published Specifications ("Specifications"). The warranty period for a Machine is a - Lenovo NetVista A30 | (English) Quick reference - Page 52
of the replacement CRU. You are responsible for downloading designated Machine Code and Licensed Internal Code updates from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides. When warranty service involves the exchange of a Machine or part, the - Lenovo NetVista A30 | (English) Quick reference - Page 53
2. obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own; and 3. where applicable, before service is provided: a. follow the problem determination, problem analysis, and service request procedures that IBM or your reseller provides; b. secure all - Lenovo NetVista A30 | (English) Quick reference - Page 54
will be settled exclusively by the court of Rio de Janeiro. NORTH AMERICA Warranty Service: The following is added to this Section: To obtain warranty service from IBM in Canada or the United States, call 1-800-IBM-SERV (426-7378). CANADA Governing Law: The following replaces "laws of the country in - Lenovo NetVista A30 | (English) Quick reference - Page 55
repair or replacement of the goods or the supply of equivalent goods. Where that condition or warranty relates to (ICC). The arbitrator or arbitrators designated in conformity with those rules shall have the power to rule on their own competence and on the validity of the Agreement to submit to - Lenovo NetVista A30 | (English) Quick reference - Page 56
and in accordance with the principle of mutual trust. NEW ZEALAND The IBM Warranty for Machines: The following paragraph is added to this Section: The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as - Lenovo NetVista A30 | (English) Quick reference - Page 57
APPLY TO ALL EMEA COUNTRIES: The terms of this Statement of Limited Warranty apply to Machines purchased from IBM or an IBM reseller. Warranty Service: If you purchase an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania - Lenovo NetVista A30 | (English) Quick reference - Page 58
for this Statement are those of the country in which the warranty service is being provided, except that in 1) Albania, Bosnia-Herzegovina, Bulgaria warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine's conformity to its Specifications. The following - Lenovo NetVista A30 | (English) Quick reference - Page 59
, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged). IRELAND the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded. Limitation of Liability: The following replaces items - Lenovo NetVista A30 | (English) Quick reference - Page 60
Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM. UNITED KINGDOM Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of this Section: 1. death or personal injury or physical damage - Lenovo NetVista A30 | (English) Quick reference - Page 61
by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982. Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section: IBM's entire liability and your sole remedy, whether in contract or in tort, in respect - Lenovo NetVista A30 | (English) Quick reference - Page 62
48 Quick Reference - Lenovo NetVista A30 | (English) Quick reference - Page 63
and verify the operation of any non-IBM product, program, or service. IBM may have patents or pending patent applications support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change IBM product specifications - Lenovo NetVista A30 | (English) Quick reference - Page 64
States, other countries, or both: HelpCenter IBM NetVista ScrollPoint Update Connector Lotus, Freelance, and Word Pro are trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries, or both. Microsoft, Windows, and Windows NT are trademarks of Microsoft - Lenovo NetVista A30 | (English) Quick reference - Page 65
a built-in network interface controller ( Ethernet is in use. Class B notices These notices refer to machine types 2254, 2256, 2257, 2289, 6029, 6336, 6337, 6339, 6341, 6342, 6346, 6347, 6348, 6790, 6791, 6792, 6793, 6794, 6823, 6824, 6825, 6826, 8301, 8302, 8303, 8304, 8305, 8306, 8307 instructions - Lenovo NetVista A30 | (English) Quick reference - Page 66
receiver. v Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. v Consult an IBM authorized dealer or service representative for help. Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. Proper - Lenovo NetVista A30 | (English) Quick reference - Page 67
energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using - Lenovo NetVista A30 | (English) Quick reference - Page 68
internal modem, a second FCC registration label is also provided. You may attach the label to the exterior of the computer in which you install the IBM modem, or you may attach the label to the external DAA, if you have one. Place the label in a location that is easily accessible, should - Lenovo NetVista A30 | (English) Quick reference - Page 69
from the network until the problem has been corrected, or until you are sure the device is not malfunctioning. 6. No customer repairs are possible to the device. If you experience trouble with the device, contact your Authorized Reseller or see the Diagnostics section of this manual for information - Lenovo NetVista A30 | (English) Quick reference - Page 70
own protection that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe conformité aux conditions énoncées ci-dessus n'empêche pas la dégradation du service dans certaines situations. Les réparations de matériel homologué doivent être coordonnées - Lenovo NetVista A30 | (English) Quick reference - Page 71
the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region. IBM power cord part number 13F9940 Used in these countries and regions Argentina, Australia, China (PRC - Lenovo NetVista A30 | (English) Quick reference - Page 72
IBM power cord part number 13F9979 13F9997 14F0015 14F0033 14F0051 14F0069 14F0087 1838574 6952301 Used in these countries and regions Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin, - Lenovo NetVista A30 | (English) Quick reference - Page 73
- Lenovo NetVista A30 | (English) Quick reference - Page 74
Part Number: 59P7518 Printed in U.S.A. (1P) P/N: 59P7518
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NetVista
™
Quick Reference
Inside:
- Safety, warranty, and other notices
- Computer setup
- Software recovery
- Troubleshooting and diagnostics
- IBM help and service
±²³