Lenovo PC 300PL Using your Personal Computer - PC300PL - 6562
Lenovo PC 300PL Manual
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- Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 1
Personal Computer Using Your Personal Computer PC 300PL - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 2
- Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 3
Personal Computer Using Your Personal Computer PC 300PL IBM - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 4
services offered in the United States of America. IBM may not offer the products, services, IBM reseller or IBM marketing representative. © Copyright International Business Machines Corporation 1997. All rights reserved. Note to U.S. Government Users - Documentation related to restricted rights - Use - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 5
-Management Features 6 IBM-Preinstalled Software 6 Operating-System Support 6 Ease-of-Use Features 6 Ergonomic Features 7 Advanced Power Management 7 Asset Security Features 7 Service and Support 8 Expandability 9 Connectivity 10 Features at a Glance 11 System Specifications 15 Chapter - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 6
Using a Mouse 21 Shutting Down 22 Using Video Features 22 Video Device Drivers 23 Video Options 23 Using Audio Features 24 Using System-Management Features 25 System Programs 26 Using a CD-ROM Drive -Management Settings 52 Ethernet Support 53 RPL and DHCP 53 Automatic Power-On Startup Sequence - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 7
Error Messages Specific to the Integrated Ethernet 97 RPL-Related Error Messages 97 DHCP-Related Error Messages 98 Chapter 7. Getting Help, Service, and Information 99 Before You Call for Service 99 Getting Customer Support and Service 100 Using Electronic Support Services 100 Using the World - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 8
Hardware Limited Warranty 111 License Information 114 Program Name 114 Additional Terms and Conditions 114 Program Services 114 Warranty 115 U.S. Government Users Restricted Rights 115 Other Documentation 115 Other Additional Terms and Conditions 115 Notices 117 Trademarks 117 Electronic - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 9
moving or opening the covers of this product or attached devices. The power cord must be used with a properly grounded outlet. To Connect Turn everything OFF. To Disconnect Turn everything OFF. the power cord must be disconnected after the telephone line cable. © Copyright IBM Corp. 1997 vii - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 10
Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 11
of explosion if battery is incorrectly replaced. When replacing the battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of. Do not: Throw or immerse into water - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 12
x Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 13
to configure, operate, and maintain your PC. In the unlikely event you experience problems, you will also find helpful troubleshooting information, as well as instructions for obtaining service. The book is organized as follows: Chapter 1, "Your IBM Personal Computer," contains an overview of the - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 14
, drives, and other options to your computer. Understanding Your Personal Computer This online publication (provided only with computers that have IBM-preinstalled software) includes general information about using personal computers and in-depth information about the specific features of your PC - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 15
Computer Thank you for selecting an IBM Personal Computer. Your PC incorporates many of the latest advances in personal computer organization. The intranet contains one or more servers that provide services to the workstations on the private network. Some intranets are also connected to the Internet. - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 16
What Your IBM Personal Computer Offers This section describes many of the features of your computer. Microprocessor At the core of your PC is an Intel® Pentium® processor or an Intel overall performance of your computer, including the video and the hard disk drive. 2 Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 17
installed-limited by the number of available bays. 2. For models with an IBM factory-installed CD-ROM, two ribbon cables (for connecting IDE or EIDE devices) are shipped with your computer. Other PC models come with an ultra-wide SCSI hard disk drive that has a small computer system interface (SCSI - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 18
PC has one 25-pin parallel port. The parallel port is most often used to communicate with a parallel printer, but it can also be used using the Configuration/Setup be used to personal computers. IBM has provided Using this new technology, you will be able to plug many different types does not support a keyboard or mouse - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 19
. These components can be purchased from IBM or an IBM reseller as a single option package ( used in conjunction with each other.) The system board of your PC also contains a VESA feature connector that supports 52 for more information.) Ethernet device drivers are provided on the Ready-to-Configure - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 20
If your computer has IBM-preinstalled software, the device drivers are already installed on the hard disk. For instructions on connecting a network cable to your PC, refer to Setting Up Your Personal Computer. System-Management Features Your computer has features that make it possible for a network - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 21
you have a problem with your PC, IBM provides an easy-to-use diagnostic program (QAPlus/PRO) that you can run to help determine if a hardware component is causing the problem. A startable QAPlus/PRO diskette is provided with your computer. In addition, operating system-specific diagnostic programs - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 22
Enablement for updating the POST/BIOS over the network Cover lock U-bolt and security cabling (optional) Operating system security Service and Support You can obtain assistance for using your computer, as well as service, from a number of sources. Help is available on the World Wide Web and by phone - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 23
models) 5.25-Inch Bay for Optional Drive 3.5-Inch EIDE Hard Disk Drive or 3.5-Inch SCSI Hard Disk Drive Expansion Slots: Your computer has four expansion slots. One or more of these slots might be occupied, depending on the model of your PC. Unoccupied slots can be used for installing adapters - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 24
external connector. Optional SCSI Optional Infrared Optional Multimedia Mouse USB 2 Serial 2 Monitor Audio Line Out RJ45 (Ethernet) Serial 1 USB 1 Audio Line In Parallel Keyboard 10 Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 25
following information covers a variety of PC models. Some of the features listed apply to specific models only. For a listing of features for your specific model, refer to the System Summary screen in the Configuration/Setup Utility program. For instructions on gaining access to the Configuration - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 26
One IDE CD-ROM drive (standard in some models with 2 MB SGRAM3 - Support for an additional 2 MB of SGRAM memory - Support for Matrox Rainbow Runner Studio Automatic Power-On Startup Sequence 3 SGRAM is a type of RAM (random-access memory) that is used for storing data to be processed by the - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 27
Enablement for POST/BIOS updates over a network DMI (Desktop Management Interface) BIOS and DMI software Integrated system-management controller Expansion Four drive bays total-unoccupied bays can be used for installing additional internal devices, such as a second hard disk drive. Four expansion - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 28
with DOS and Windows application support IBM PC DOS Version 7.0 MS DOS Version 6.22 Microsoft Windows for Workgroups Version 3.11 Microsoft Windows NT Version 3.51 IBM-Preinstalled Software Preinstalled in some PC models are an operating system, device drivers to support built-in features, and other - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 29
System Specifications Size Depth: 450 mm (17.7 in.) Height: 128 mm (5.0 in.) Width: 450 mm (17.7 in.) Weight Minimum configuration V - Input kilovolt-amperes (kVA) (approximately): - Minimum configuration as shipped: 0.08 kVA - Maximum configuration: 0.52 kVA Chapter 1. Your IBM Personal Computer 15 - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 30
Power consumption and heat output vary depending on the number and type of optional features installed and the power-management optional features in use. Airflow Approximately 0.56 cubic meters per minute (20 cubic feet per minute) Acoustical Noise-Emission Values Average sound-pressure levels: - At - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 31
difference. The backrest and seat should adjust independently and provide good support. The seat should have a curved front to relieve pressure on feet are either flat on the floor or on a footrest. When using the keyboard, keep your forearms parallel to the floor and your wrists IBM Corp. 1997 17 - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 32
; try them only after you have exhausted other methods of reducing glare. Dust buildup compounds problems associated with glare. Remember to clean your monitor screen periodically using a soft cloth moistened with a nonabrasive liquid glass cleaner. Air Circulation Your computer and monitor produce - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 33
provides information to help you in the day-to-day use of your computer. It includes instructions for starting and shutting down your PC, as well as information on using audio, video, system-management, and security features. Using Controls and Status Indicators The following operating controls and - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 34
to take, refer to "Solving POST Error Message Problems" on page 64 and "POST Message Charts" on page 67. If you hear no beep during POST, refer to "Troubleshooting Charts" on page 85. You might need to have your computer serviced. 6 IBM PCs with integrated Etnernet have special factory settings that - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 35
mouse devices are designed for the round mouse connector on the back of your PC; other mouse devices are designed for the D-shaped serial connector. You can use either type of mouse, if the correct software (device driver) is installed. With a mouse, you can move the pointer on the monitor screen - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 36
to your software programs. See your operating-system documentation for instructions. Using Video Features Your computer has a Matrox MGA-1164SG 3-D standards, such as video graphics array (VGA). At the same time, SVGA supports all standard VGA modes. To get the best possible image on your screen - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 37
the information that comes with your monitor. Using a resolution or refresh rate that is not supported by your monitor might cause the screen IBM-preinstalled software, video device drivers have already been installed on the hard disk in your PC. However, the device driver installation instructions - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 38
board for viewing high quality TV on your PC, support for up to 125 channels, support for closed captioning, and easy programming of TV channels. For information on ordering Matrox upgrade modules, contact your IBM reseller or IBM marketing representative. Video Adapters: The computer system board - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 39
signals can be recorded on the hard disk. Headphone: Use this jack to connect headphones and instructions. Using System- PC when it is linked to a network. The BIOS (basic input output system) of your computer supports an interface called DMI (Desktop Management Interface). DMI is software used - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 40
LAN is used in conjunction with network-management software, such as TME 10 NetFinity Version 4 (provided on the Ready-to-Configure CD that comes with your computer), many types of functions, such as data transfers, software updates, and POST and BIOS updates can be performed remotely on your PC and - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 41
://www.pc.ibm.com/cdt/) or through the PC Company Bulletin Board Service (see "Using Electronic Support Services" on page 100) in files that can be downloaded onto a diskette. Updates on the Web site or BBS will have the file name NFJTnnA.EXE, where nn is a release number. Instructions for using the - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 42
Do not insert any object other than a CD into the drive. Before moving the computer, remove the CD from the drive. The following is an illustration of the front bezel of the CD-ROM drive preinstalled in some PC models. Indicator Light Tray Eject/Load Button 28 Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 43
or stick paper on the CD. Do not scratch or mark the CD. Do not place or store the CD in direct sunlight. Do not use benzene, thinners, or other cleaners to clean the CD. Do not drop or bend the CD. Loading a CD To load a CD into the CD-ROM - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 44
button, or by gently pushing the tray forward. When the tray is closed, the indicator light on the front of the drive will activate to indicate that the drive is in use. 4. To eject the CD, press the Eject/Load button. When the tray slides out, carefully remove the CD. (If the clips - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 45
, refer to the documentation that comes with the CD-ROM drive. Using Security Features A variety of computer security features are provided to help protect your computer hardware and software. For additional information, see "Asset Security Features" on - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 46
32 Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 47
includes instructions for using the Configuration/Setup Utility program. Using the Configuration/Setup Utility Program You can use the you to enable or disable the Update POST/BIOS from Network feature and to control access to the hard disk and diskette drives. Advanced Setup allows you to view - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 48
BIOS (basic input/output system) detects the changes and then updates program, and follow the instructions on the screen. Starting the 1. Turn on your computer. If your PC is already on when you start this seconds until all in-use lights go off, and restart the computer. (Do not use Ctrl+Alt+Del to - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 49
program menu appears on the screen. If you have set an administrator password, the Configuration/Setup Utility program menu will not appear until you type your administrator password at the password prompt and press Enter. If you have set both an administrator and a power-on password, you can - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 50
that your computer will function properly. For information and instructions on resolving system resource conflicts, refer to Installing or making changes to the settings in the menu. Use this key in some menus to increase the numerical value of a setting. Use this key (the minus or hyphen key) in - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 51
, you are given the opportunity to do so in the Exit Setup menu. 3. From the Configuration/Setup Utility program menu, press Esc, and follow the instructions on the screen. Chapter 4. Configuring Your Computer. 37 - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 52
Summary You can use the Configuration/Setup . The System Summary screen appears. Depending on your PC model and configuration, your screen might appear slightly different ROM Memory Type Diskette Drive A: Diskette Drive B: Hard Disk Drive 0 Hard Disk Drive 1 CD-ROM Drive 2 Hard Disk Drive 3 Mouse - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 53
Type the date and time in the appropriate fields. 4. Refer to "Exiting from the Configuration/Setup Utility Program" on page 37 for instructions and Play adapters use 16-bit address the problem. Another setting that affects any type of supports this function. Chapter 4. Configuring Your Computer. 39 - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 54
or network. Power-On Password You do not need a power-on password to use your PC, but setting this type of password deters unauthorized persons from using your computer. When a power-on password is set, you must type the password at the password prompt that appears as the computer starts. When - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 55
connected to the mouse port, refer to the Important Information for Mouse Users text box on page 42.) When the operating system starts in If you type a password, the keyboard will unlock, but the mouse connected to the mouse port will remain disabled. Password prompt Off mode is useful for network - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 56
. To do this, put the command PAUSEONERROR=NO near the top of the CONFIG.SYS file. or Remove the mouse driver statement from the CONFIG.SYS file. If you are using Windows 95, do the following: When the computer is started and the mouse port disabled error message appears, enter either your - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 57
activate the keyboard and mouse without first using the password. If you lose or Type your password again. 6. At Password Prompt, select On, Off, or Dual. Press Left Arrow (←) or Right Arrow (→) to toggle between selections. 7. Select Set or Change Power-On Password, and follow the instructions - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 58
. See Installing Options in Your Personal Computer for instructions on removing the computer cover and moving jumpers. Refer do not want to use the default settings, use the Configuration/Setup Utility Configuration/Setup Utility program only after typing the administrator password at the password - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 59
settings in the Configuration/Setup Utility program, you must type your administrator password at the password prompt that appears when you Changing an Administrator Password: Use the Configuration/Setup Utility program to set or change an administrator password. You can use any combination of up - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 60
password and press Down Arrow (↓). 5. Type your password again. 6. At Power-On Password Changeable by User, select Yes or No. Press Left 37 for instructions on saving your settings and exiting from the Configuration/Setup Utility program. Deleting an Administrator Password: Use the Configuration/ - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 61
Computer for instructions on removing default settings. If you do not want to use the default settings, use the Configuration/Setup Utility program to reconfigure the Enhanced security can only be enabled or disabled when you update system programs. The procedure for enabling enhanced security is - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 62
allows the POST/BIOS update utility to function in a network environment. Enhanced security adds a hard lock. This means update the system programs in your PC. To enable or disable enhanced security: 1. Insert a system programs update diskette into drive A of your computer. System programs updates - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 63
4. When the administrator password is entered, the update diskette will continue to run, and you will using the Advanced Power Management menu in the Configuration/Setup Utility program. This section describes the Advanced Power Management features in your computer and provides instructions for using - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 64
monitor (if the monitor supports DPMS) go into reduced- drive. When you attempt to read from or write to the hard disk, the spindle starts back up within a few seconds. This feature can be activated in PC models with EIDE hard disk drives, but not in models with SCSI hard disk drives. (In 50 Using - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 65
hard disk drives 3. Be sure APM BIOS Mode is set to Hard Disk to Enabled or Disabled. 8. Refer to "Exiting from the Configuration/Setup Utility Program" on page 37 for instructions use the Wake on LAN feature. When you set Wake on LAN to Enabled, your computer will turn on when it receives a specific - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 66
to configure the network interface in your computer. These settings are: Ethernet Support Remote Program Load (RPL) or Dynamic Host Configuration Protocol (DHCP) Automatic Power-On Startup Sequence Wake on LAN Update POST/BIOS from Network You can also view the MAC (media access control) address - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 67
computer so that a boot image can be loaded onto your PC from an intranet server. The DHCP server must be one, such as the Intel LAN Desk Configuration Manager, that supports Boot P (Boot Protocol) on your intranet. You can use RPL and DHCP in conjunction with the integrated Ethernet controller, or - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 68
for instructions on saving your settings and exiting from the Configuration/Setup Utility program. Note: When you are using the RPL and DHCP features, you might encounter error messages specific to the integrated Ethernet subsystem. If this happens, record the error message and report the problem to - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 69
computer cover for the location of the switch.) Update POST/BIOS from Network This setting is used to enable or disable the Update POST/BIOS from Network feature. When the feature is enabled, the system programs in your PC can be updated remotely by a network administrator from a management console - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 70
56 Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 71
practice to clean your computer periodically to protect the surfaces and ensure trouble-free operation. CAUTION: Be sure to turn off the computer and monitor clean the painted surfaces of the computer. Monitor Screen Do not use abrasive cleaners when cleaning the surface of the monitor screen. The - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 72
. 4. Turn the mouse right-side up, and the retainer and ball will drop out. 5. Wash the ball in warm, soapy water, and dry it well. 6. Using a damp cloth, wipe the outside of the mouse and the retainer. Be sure to wipe the rollers inside the mouse. 7. Insert the ball and retainer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 73
Replacing the Battery Your computer has a special type of memory that maintains the date, time, and the settings person to help you. If your computer has a hard disk drive, take the following precautions: 1. Back up all files and data from the hard disk. Operating systems can vary in the way they - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 74
Remove all media (diskettes, compact discs, tapes, and so on) from the drives. 3. Turn off the computer and all attached devices. 4. Unplug the power cords shipping cartons and packing materials, use them to pack the units. If you are using different cartons, cushion the units to avoid any damage. 60 - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 75
can be caused by hardware, software, or user error (for example, pressing the wrong key). Using the diagnostic aids discussed in this chapter, you might be able to solve such problems yourself or gather helpful information you can pass on to a service technician. You can check the hardware by - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 76
Troubleshooting charts Diagnostic programs Note: In addition to the preceding tools, if you have access to the World Wide Web, you can also view or download the latest problem-solving Tips from the http://www.us.pc.ibm presence of diskette drives, hard disk drives, and the CD-ROM drive (if installed) - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 77
useful to support Troubleshooting Charts" on page 85. You might need to have your computer serviced. Error Messages Error messages that appear on the screen might be text, numeric, or both. There are several types of error messages: POST error messages Messages that appear when POST finds problems - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 78
problem is detected by a diagnostic test program. The messages present text information that can be used to identify a failing part. Integrated Ethernet-specific error messages Messages that appear if a problem , then proceed with the following instructions. 1. Write down all error code numbers and - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 79
settings in the Configuration/Setup Utility program, type your administrator password at the password prompt. If you type your power-on password, you will be program and your operating system will start (unless there is an unresolved problem with an IDE device). 5. If you selected Continue in step - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 80
Configuration/Setup Utility program, press Esc and follow the instructions on the screen. When you exit from the Troubleshooting Charts" on page 85. If you are unable to resolve a problem and need assistance, refer to Chapter 7, "Getting Help, Service, and Information" on page 99. 66 Using - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 81
a time, retesting after each is reinstalled. When an adapter fails, replace it. If the problem cannot be isolated and corrected, have the computer serviced. A hardware error occurred. Action: Have the computer serviced. The battery on the system board is dead. CAUTION: Danger of explosion if lithium - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 82
and instructions on saving the configuration. 4. If you added or changed a microprocessor, you must update system programs. Refer to "System Programs" on page 26 for instructions. computer.) If the problem cannot be isolated and corrected, have the computer serviced. 68 Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 83
not correct the problem, have the computer serviced. Note: The computer can be used until it is serviced, but any application programs that use the date information and instructions on saving the configuration. 3. Running the diagnostic programs might isolate the location of the problem DIMM and - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 84
. A problem occurred with the administrator password and startup (boot) sequence. Action: If enhanced security is not enabled, use the Configuration/Setup Utility program to: 1. Clear the startup sequence (Start Options, Startup sequence). 2. Clear the administrator password. For instructions, see - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 85
If you have added memory, see Installing Options in Your Personal Computer and "Using the Configuration/Setup Utility Program" on page 33 of this booklet to verify with your computer.) If the problem cannot be isolated and corrected, have the computer serviced. A failure occurred during testing - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 86
does not correct the problem, have the computer serviced. A failure occurred during the testing of a diskette drive. Action: 1. Verify that the Configuration/Setup Utility program correctly reflects the type of diskette drive you have installed. (For instructions on using the Configuration/Setup - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 87
does not correct the problem, have the computer serviced. A hard disk configuration error occurred. Action: 1. Verify that the Configuration/Setup Utility program correctly reflects the number of hard disk drives you have installed. (For instructions on using the Configuration/Setup Utility program - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 88
an interrupt available to the PCI adapter you want to install. For instructions on removing adapters, see Installing Options in Your Personal Computer. Note: If you to install. If the problem cannot be isolated and corrected, have the computer serviced. 74 Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 89
the documentation that comes with these adapters. For instructions on using the Configuration/Setup Utility program, see "Using the Configuration/Setup Utility Program" on page to install. If the problem cannot be isolated and corrected, have the computer serviced. Chapter 6. Solving Problems 75 - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 90
documentation that comes with these adapters. For instructions on using the Configuration/Setup Utility program, see "Using the Configuration/Setup Utility Program" on page want to install. If the problem cannot be isolated and corrected, have the computer serviced. 76 Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 91
comes with these adapters. For instructions on using the Configuration/Setup Utility program, see "Using the Configuration/Setup Utility Program" the PCI adapter you want to install. If the problem cannot be isolated and corrected, have the computer serviced. A PCI adapter read-only memory (ROM) - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 92
available to the Plug and Play adapter you want to install. For instructions on removing adapters, see Installing Options in Your Personal Computer. Note: If more information. If the problem cannot be isolated and corrected, have the computer serviced. 78 Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 93
documentation that comes with these adapters. For instructions on using the Configuration/Setup Utility program, see "Using the Configuration/Setup Utility Program" on page more information. If the problem cannot be isolated and corrected, have the computer serviced. Chapter 6. Solving Problems 79 - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 94
available to the Plug and Play adapter you want to install. For instructions on removing adapters, see Installing Options in Your Personal Computer. Note: If you more information. If the problem cannot be isolated and corrected, have the computer serviced. 80 Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 95
documentation that comes with these adapters. For instructions on using the Configuration/Setup Utility program, see "Using the Configuration/Setup Utility Program" on page more information. If the problem cannot be isolated and corrected, have the computer serviced. Chapter 6. Solving Problems 81 - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 96
are not required for system startup and reinstall them one at a time, retesting after each is reinstalled. When an adapter fails, replace it. If the problem cannot be isolated and corrected, have the computer serviced. 82 Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 97
documentation that comes with these adapters. For instructions on using the Configuration/Setup Utility program, see "Using the Configuration/Setup Utility Program" on page more information. If the problem cannot be isolated and corrected, have the computer serviced. Chapter 6. Solving Problems 83 - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 98
information and instructions on saving the configuration. If the problem cannot be isolated and corrected, have the computer serviced. A hard disk failure occurred. Action: Have the computer serviced. The computer POST found an error. Action: Follow the instructions on the screen. 84 Using Your - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 99
instructions. If you have just added new software or a new computer option and your computer is not working, do the following before using the troubleshooting help you quickly locate problem categories in the troubleshooting charts. Problem Type Diskette Drive General Intermittent Keyboard, Mouse - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 100
Diskette Drive Problems Diskette drive in-use light stays on, or the system bypasses the diskette drive. Action If there is a diskette in the drive, verify that: 1. The diskette drive is enabled. Use the Configuration/Setup Utility program to check the setting. For instructions, refer to "Using the - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 101
for supported refresh rates. Note: An enhanced monitor signal cable with additional shielding might be available for your monitor. See your IBM reseller or IBM marketing representative for information. If the problem cannot be isolated and corrected, have the monitor and computer serviced. Chapter - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 102
requesting you to specify Mystique or Millennium. Specify Mystique.) Attention: Using a resolution or refresh rate that is not supported by your monitor might damage it. You can reset the refresh rate through your operating system. Instructions for doing this are included in the Matrox README file - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 103
. For the location of the monitor connector, see "Connectivity" on page 10. If the problem cannot be isolated and corrected, have the monitor and computer serviced. Have the computer serviced. Have the computer serviced. General Problems The computer does not start when you press the power switch - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 104
serviced. Verify that: 1. The mouse or pointing-device cable is securely attached to the proper connector on the computer. Depending on the type drivers for the mouse are installed correctly. If the problem cannot be isolated and corrected, have the computer and the device serviced. 90 Using Your - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 105
BIOS) shadowing in random access memory (RAM). Verify that: 1. You have installed the correct type of DIMMs for your computer. Refer to Installing Options in Your Personal Computer for instructions operate. If the problem cannot be isolated and corrected, have the computer serviced. Verify that - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 106
provided with your computer.) If the problem cannot be isolated and corrected, have the computer and the option serviced. Verify that all of the option hardware and cable connections are secure. If the option comes with its own test instructions, use those instructions to test the option. If the - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 107
, have the computer serviced. Serial Port Problems Serial port cannot be accessed. Action Verify that: 1. Each port is assigned a unique address (not set to Disabled). Use the Configuration/Setup Utility program to check the setting. For instructions, refer to "Using the Configuration/Setup - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 108
Non-IBM printer signal cables might cause unpredictable problems. 3. You have assigned the printer port correctly in your operating system or application program. 4. You have assigned the printer port correctly in the Configuration/Setup Utility program. (For instructions on using the Configuration - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 109
not only test the hardware, but also analyze certain software components of your computer. They are especially useful in isolating problems related to the operating system and device drivers. Although the hardware diagnostic capabilities of these QAPlus programs are not quite as strong as those of - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 110
problems with your computer. CoSession is provided on the Ready-to-Configure CD that comes with your computer. To use CoSession, it must be installed in your computer. Important Before attempting to use CoSession, contact IBM or your in-house administrator for specific instructions to your hard disk. - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 111
specific to the integrated Ethernet subsystem. These error messages are not available when RPL (remote program load) or DHCP (dynamic host configuration protocol) is used problem. RPL-Related Error Messages These error messages are specific you must have the computer serviced. Error 107 indicates that - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 112
the message, and contact your network administrator. E61: Service boot cancelled. E62: Cannot initialize controller. E63: Cannot controller. E6d: Cannot find BOOTP server. E6e: Cannot start from downloaded image. E71: Too many MTFTP packages. M10: ARP cancelled . 98 Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 113
IBM products and services, find the latest technical information, and download device drivers and updates. Some of these pages are: http://www.ibm.com Main IBM home page http://www.pc.ibm.com IBM a hardware problem, refer to the troubleshooting information in your hardware documentation or run - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 114
Support and Service Purchasing an IBM PC hardware product entitles you to standard help and support during the warranty period. If you need additional support and services, a wide variety of extended services are available for purchase that address almost any need. Using Electronic Support Services - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 115
Use the "Go to" keyword IBM Connect. Using the World Wide Web On the World Wide Web, the IBM Personal Computers home page has information about IBM Personal Computer products and support. The address for the IBM Personal Computer home page is: http://www.pc.ibm.com For information about specific - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 116
IBM technical-support representative to access your PC by modem. Many problems can be remotely diagnosed and corrected quickly and easily. In addition to a modem, a remote-access application program is required. This service IBM PC Support Line. Expert technical-support of the problem Exact wording - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 117
service includes technical support for: Installing and configuring your out-of-warranty IBM computer Installing and configuring non-IBM options in IBM computers Using IBM operating systems in IBM and non-IBM computers Using application programs and games Tuning performance Installing device drivers - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 118
interface cards are supported. This service includes all of the features of the Enhanced PC Support Line, plus: Installing and configuring client workstations and servers Identifying system problems and correcting problems on the client or the server Using IBM and non-IBM network operating systems - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 119
-7999, or: 1. Call 1-800-465-3299. 2. Select the HelpWare catalog. In all other countries, contact your IBM reseller or IBM marketing representative. For more information or to purchase these services: In the U.S., call 1-800-772-2227. In Canada, call 1-800-465-7999. In all other countries, contact - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 120
Publications Additional publications are available for purchase from IBM. For a list of publications available in your country: In the U.S., Canada, and Puerto Rico, call 1-800-879-2755. In other countries, contact your IBM reseller or IBM marketing representative. 106 Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 121
your computer serviced. Serial Numbers and Keys Record and retain the following information. Product Name Model/Type (M/T) Serial Number (S/N) Key Serial Number Key Address PC 300PL The model and type (M/T) numbers 's address can order duplicate keys, so store the © Copyright IBM Corp. 1997 107 - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 122
tag in a safe place. If you record the key serial number in this book, either remove the page and store it in a secure place, or store this book in a secure place when you are not using it. 108 Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 123
Device Records Use the following tables to keep a record of the options in or attached to your computer. This information can be helpful when you install additional options, or if you ever need to have your computer serviced. Location Option Description System Memory (Mem 0 DIMM) (Mem 1 DIMM) ( - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 124
(Optional) Multimedia Connector (Optional) 3.5-Inch Bay 1 5.25-Inch Bay 2 1.44 MB diskette drive IDE CD-ROM drive (preinstalled in some PC models) Other: 5.25-Inch Bay 3 3.5-Inch Bay 4 EIDE hard disk drive ________ GB SCSI hard disk drive ________ GB Other: 110 Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 125
in the country where you acquire the Machine. If you have any questions, contact IBM or your reseller. Machine: PC 300PL Warranty Period*: Parts: Three (3) years Labor: One (1) year IBM will provide warranty service without charge for: 1. parts and labor during the first year of the warranty period - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 126
IBM or your reseller service a Machine that you do not own; and 2. where applicable, before service is provided - a. follow the problem determination, problem analysis, and service request procedures that IBM A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 127
NO WARRANTIES APPLY AFTER THAT PERIOD. Any technical or other support provided for a Machine under warranty, such as assistance via for the Machine that is the subject of the claim. UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR LOSSES OR - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 128
program prices (if announced), potential special or promotional opportunities (if any), and as evidence of the end user's authorized use of these IBM-licensed programs. Technical support for programs provided with your system is available on a limited basis. See the publications provided with your - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 129
Users Restricted Rights U.S. Government Users Restricted Rights-Use, duplication, or disclosure restricted by the GSA ADP Schedule Contract with IBM and conditions apply to device drivers, utility programs, and flash BIOS code ("System Programs") shipped with an IBM system ("System") on diskette - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 130
YOU MUST REPRODUCE THE COPYRIGHT NOTICE AND ANY OTHER LEGEND OF OWNERSHIP ON EACH COPY, OR PARTIAL COPY, OF A PROGRAM YOU CREATE ON DISKETTE OR OTHER PORTABLE MEDIUM. 116 Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 131
may be used instead of the IBM product, program, or service. The evaluation and verification of operation in conjunction with other products, except those expressly designated by IBM, are the responsibility of the user. IBM may have patents or pending patent applications covering subject matter - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 132
are trademarks or registered trademarks of Intel Corporation. Microsoft, Windows, and Windows NT are trademarks or registered trademarks of Microsoft Corporation. Other company, product, and service names may be trademarks or service marks of others. 118 Using Your Personal Computer - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 133
PC 300PL uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions equipment off and on, the user is encouraged to try to IBM authorized dealer or service representative for help. Properly shielded and grounded cables and connectors must be used - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 134
of EU Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility. IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 135
6. No customer repairs are possible to the device. If you experience trouble with the device, contact your Authorized Reseller or see the Diagnostics section of this manual for information. 7. This device may not be used on coin service provided by the telephone company. Connection to party lines is - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 136
, users should ensure that it is permissible to be connected to the facilities of the local telecommunications company. The equipment must also be installed using an acceptable method of connection. In some cases, the company's inside wiring associated with a single line individual service may - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 137
IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. IBM power cords used 230 volts (outside the U.S.): Use a cord set with a grounding-type attachment plug. The cord set - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 138
cords for a specific country are usually available only in that country: IBM Power Cord Part Number 13F9940 13F9979 13F9997 14F0015 14F0033 14F0051 14F0069 14F0087 1838574 62X1045 Used in These Countries Argentina, Australia, China (PRC), New Zealand, Papua New Guinea, Paraguay, Uruguay, Western - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 139
54 Wake on LAN 51 wake up on alarm 51 B backing up hard disk drive 59 basic input/output system, updating 26 battery disposing of 59 battery (continued) failure message 67 notice ix replacing 59 bays, drive 9, 11 beeps 20, 63 BIOS, updating 26 bulletin boards 100 bus ISA 2 PCI 2 C cable lengths 18 - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 140
9 problems, solving 86 supported 11 diskettes ejecting 19 option 96 display See monitor display data channel (DDC) 23 Display Power Management Signaling (DPMS) 50 DMI 25 DPMS (Display Power Management Signaling) 50 drive bays 9, 11 CD-ROM 3 hard disk 3 drive (continued) problems, solving 86 drivers - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 141
IBM Personal Computer 99, 101 I IDE 3 identification numbers 107 indicators, status 19 infrared port 5, 12 input/output features 12 intermittent problems 90 international warranty service 103 Internet home page 99, 101 ISA bus 2 expansion slots 13 K keyboard locked 40 problems 90 supported 12 using - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 142
40 password prompt off mode 42 port 21, 42 problems 90 serial port 21, 42 unattended start mode 42 using 21 moving computer 59 N network management 25 updating POST/BIOS from 25 network and server startup support 102 network and server support services, fee 104 noise level 16 notices 111 O office - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 143
S safety, electrical vii screen filter 18 SCSI hard disk drive 3 security features 7, 13 passwords 40 serial numbers 107 serial ports 16550-UART 4 available 12 problems 93 ring detect 51 server startup support 102 server support 102 service and support 8 services, fee 103 setup of computer 33 Setup - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 144
117 troubleshooting charts 85 information 61 TSR programs 96 turning off computer 22 on computer 20 U unattended start mode 40 universal serial bus ports 4, 12 update POST/BIOS from network 55 V venting of hot air 18 VGA (video graphics array) 22 video controller 12, 23 device drivers, installing - Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 145
- Lenovo PC 300PL | Using your Personal Computer - PC300PL - 6562 - Page 146
IBM® Part Number: 06J0871 Printed in U.S.A. July 1997 6J 871
Personal Computer
Using Your Personal Computer
PC 300PL