Lenovo SL510 Troubleshooting Guide
Lenovo SL510 - ThinkPad 2847 - Core 2 Duo 2.53 GHz Manual
 |
UPC - 884942420078
View all Lenovo SL510 manuals
Add to My Manuals
Save this manual to your list of manuals |
Lenovo SL510 manual content summary:
- Lenovo SL510 | Troubleshooting Guide - Page 1
ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide - Lenovo SL510 | Troubleshooting Guide - Page 2
. To refer to them, go to http://www.lenovo.com/think/support, click Troubleshooting, and then click User's guides and manuals. Second Edition (February 2010) © Copyright Lenovo 2010. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are - Lenovo SL510 | Troubleshooting Guide - Page 3
3 Diagnosing problems using Lenovo ThinkVantage Toolbox (Lenovo System Toolbox 3 Diagnosing problems using PC-Doctor from the Rescue and Recovery workspace . . . 4 Chapter 3. Getting help and service. . . . 5 Getting help and service 5 Getting help on the Web 5 Calling the Customer Support Center - Lenovo SL510 | Troubleshooting Guide - Page 4
iv ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide - Lenovo SL510 | Troubleshooting Guide - Page 5
. However, personal computers are electronic devices. Power cords, power adapters, and other features can create potential safety risks that can result in physical injury or property damage, especially if misused. To reduce these risks, follow the instructions included with your product, observe all - Lenovo SL510 | Troubleshooting Guide - Page 6
until you can contact the product manufacturer for further instructions, or until you get a suitable replacement. Safety guidelines Always observe the following precautions to reduce the risk of injury and property damage. vi ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide - Lenovo SL510 | Troubleshooting Guide - Page 7
and should only be replaced with approved parts. Note: This system does not support batteries that are not genuine Lenovo-made or authorized. The system will continue to boot, but may not charge unauthorized batteries. Never attempt to open or service any battery. Do not crush, puncture - Lenovo SL510 | Troubleshooting Guide - Page 8
local ordinances or regulations. The battery pack should be stored at room temperature, charged to approximately 30 to 50% of capacity. We recommend that battery pack be charged about once per year to prevent overdischarge. viii ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide - Lenovo SL510 | Troubleshooting Guide - Page 9
battery is incorrectly replaced. When replacing the lithium coin cell battery, use only the same or an equivalent type that is recommended by the manufacturer. The battery more than 100°C (212°F) v Repair or disassemble Dispose of the battery as required by local ordinances or regulations. The - Lenovo SL510 | Troubleshooting Guide - Page 10
before installing all other electrical cables connected to the computer. The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer. x ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide - Lenovo SL510 | Troubleshooting Guide - Page 11
factory with a CD or DVD drive. CD and DVD drives are also sold separately as options. CD and DVD drives are laser products. The drive's classification label (shown below) is on the surface of the drive . The design of the laser system and the optical storage drive ensures that there is no exposure - Lenovo SL510 | Troubleshooting Guide - Page 12
remove the drive covers. Removing the covers of the CD or DVD drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD or DVD drive. Some CD and DVD drives these instructions. xii ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide - Lenovo SL510 | Troubleshooting Guide - Page 13
pointer to All Programs, to Lenovo Services, and then to Lenovo System Toolbox. If the Lenovo ThinkVantage Toolbox (Lenovo System Toolbox) is not installed on your computer, go to http://www.lenovo.com/think/support, click Downloads and drivers, and follow the instructions on the screen. For more - Lenovo SL510 | Troubleshooting Guide - Page 14
2 ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide - Lenovo SL510 | Troubleshooting Guide - Page 15
this program, do as follows: For Windows 7: While the Windows operating system is running, press the ThinkVantage button. For Windows Vista and Windows XP: 1. Click Start. 2. Move the pointer to All Programs, to Lenovo Services, and then to Lenovo System Toolbox. For more information about this - Lenovo SL510 | Troubleshooting Guide - Page 16
immediately press the ThinkVantage button. The Rescue and Recovery workspace opens. 3. Click Launch advanced Rescue and Recovery. 4. Click Diagnose hardware. For more information about PC-Doctor, see the Help for the program. 4 ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide - Lenovo SL510 | Troubleshooting Guide - Page 17
information about ThinkPad Notebooks, what to do if you experience a problem with your computer, and whom to call for service should it be necessary. Microsoft® Service Packs are the latest software source for Windows product updates. They are available via Web download (connection charges may apply - Lenovo SL510 | Troubleshooting Guide - Page 18
in the format FRU XXXXXXX v Identification of software problem sources v Configuration of BIOS as part of an installation or upgrade v Changes, modifications, or upgrades to device drivers v Installation and maintenance of network operating systems (NOS) v Installation and maintenance of application - Lenovo SL510 | Troubleshooting Guide - Page 19
To determine whether your computer is eligible for International Warranty Service and to view a list of the countries where service is available, go to http://www.lenovo.com/think/support, click Warranty, and follow the instructions on the screen. Worldwide telephone list Phone numbers are subject - Lenovo SL510 | Troubleshooting Guide - Page 20
-0426 Cyprus +357-22-841100 Czech Republic +420-2-7213-1316 Denmark 7010-5150 (Warranty service and support) (Danish) Dominican Republic 1-866-434-2080 (Spanish) Ecuador 1-800-426911 (Spanish) Egypt +202-35362525 8 ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide - Lenovo SL510 | Troubleshooting Guide - Page 21
service and support) (Finnish) Hardware 0810-631-213 (Warranty service and support) Software 0810-631-020 (Warranty service and support) service and support) (English) Givat Shmuel Service Center: +972-3-531-3900 (Hebrew and English) +39-800-820094 (Warranty service and support) (Italian) ThinkPad - Lenovo SL510 | Troubleshooting Guide - Page 22
(English) 001-800-220-1830 (Spanish) 8152-1550 (Warranty service and support) (Norwegian) 206-6047 001-866-434-2080 (Lenovo Customer Support Center- toll free) (Spanish) 0-800-50-866 (Spanish) 714-7983 0901-100-000 (Spanish) 10 ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide - Lenovo SL510 | Troubleshooting Guide - Page 23
Kingdom United States Uruguay Venezuela Vietnam Telephone Number +9411 2493547 +9411 2493548 (English) 077-117-1040 (Warranty service and support) (Swedish) 0800-55-54-54 (Warranty service and support) (German, French, and Italian) 886-2-8723-9799 or 0800-000-700 (Mandarin) 1-800-060-066 (Local - Lenovo SL510 | Troubleshooting Guide - Page 24
12 ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide - Lenovo SL510 | Troubleshooting Guide - Page 25
Labor - 3 years Battery pack - 1 year Types of Warranty Service 3 1 4 1 3 1 4 1 Types of warranty service 1. Customer Replaceable Unit (″CRU″) Service Under CRU Service, your Service Provider will ship CRUs to you for installation by you. CRU information and replacement instructions are shipped - Lenovo SL510 | Troubleshooting Guide - Page 26
responsibility for damage to the failed product during shipment. You may be charged for the replacement product if Lenovo does not receive the failed product within thirty (30) days of your receipt of the replacement product. 14 ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide - Lenovo SL510 | Troubleshooting Guide - Page 27
se aplicarán los términos de este Suplemento. Todos los programas de software precargados en el equipo sólo tendrán una garantía de treinta (30 por favor, visite: http://www.lenovo.com/mx/es/servicios Manufactured by one of the following, depending on the model: SCI Systems de México, S.A. de C.V. - Lenovo SL510 | Troubleshooting Guide - Page 28
City (China/Shanghai) No.68, Sanzhuang Rd., Songjiang Export Processing Zone Shanghai, China Marketed by: Lenovo Mexico S de RL de CV Av. Santa Fe 505, Piso 15 Col. Cruz Manca Cuajimalpa, México, DF CP 05349 Tel: 55-5000-8500 16 ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide - Lenovo SL510 | Troubleshooting Guide - Page 29
are the AC adapter, the power cord, the battery, and the hard drive. In some products, such components as memory, wireless cards, notebook keyboards, and Help and Lenovo Internet Support site, http:// www.lenovo.com/CRUs, provide instructions for replacing self-service and optional-service CRUs. To - Lenovo SL510 | Troubleshooting Guide - Page 30
Power cord for AC adapter TrackPoint® cap Battery Hard disk drive Memory Optical drive Setup Instructions Access Help Online Hardware Maintenance Manual Self-service CRUs X X X X X X X X X X X X Note: Your computer does not have optional-service CRUs. 18 ThinkPad SL410, L410, SL510 - Lenovo SL510 | Troubleshooting Guide - Page 31
document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons. The information contained in this document does not affect or change Lenovo product specifications or warranties. Nothing in this document shall operate as - Lenovo SL510 | Troubleshooting Guide - Page 32
specific environments and is presented as an illustration. The result obtained in other operating environments may vary. Lenovo ThinkPad SL410, L410, SL510, and L510, machine type 2842, 2847 with the instructions, may cause ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide - Lenovo SL510 | Troubleshooting Guide - Page 33
the receiver is connected. v Consult an authorized dealer or service representative for help. Lenovo is not responsible for any radio or television interference caused by could void the user's authority to operate the equipment. This device complies with Part 15 of the FCC Rules. Operation is subject - Lenovo SL510 | Troubleshooting Guide - Page 34
licensed communication devices. EU-EMC Directive (2004/108/EC) EN 55022 class B Statement of für die Konformitätserklärung nach Paragraf 5 des EMVG ist die Lenovo (Deutschland) GmbH, Gropiusplatz 10, D-70563 Stuttgart. 22 ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide - Lenovo SL510 | Troubleshooting Guide - Page 35
the WEEE marking per Annex IV of the WEEE Directive must not dispose of end of life EEE as unsorted municipal waste, but use the collection framework available to them for the return, recycle, recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to - Lenovo SL510 | Troubleshooting Guide - Page 36
AC mode Turn off the display: After 10 minutes Put the computer to sleep: After 25 Advanced power settings: - Turn off hard disks: After 15 minutes - Hibernate: Never To awaken your computer from Sleep (Windows 7 and Windows Vista) or System Standby (Windows XP) mode, press Fn key on your keyboard - Lenovo SL510 | Troubleshooting Guide - Page 37
for Safety and Warranty information The latest Safety and Warranty Guide has been uploaded on the Web site. To refer to it, go to http://www.lenovo.com/think/support, click Troubleshooting, and then click User's guides and manuals. Notice for Regulatory information The latest Regulatory Notice has - Lenovo SL510 | Troubleshooting Guide - Page 38
26 ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide - Lenovo SL510 | Troubleshooting Guide - Page 39
States, other countries, or both: Lenovo® Rescue and Recovery® ThinkPad® ThinkVantage® TrackPoint® Wake on LAN is a registered trademark of International Business Machines Corporation in the United States, other countries, or both. Microsoft, Windows and Windows Vista are trademarks or registered - Lenovo SL510 | Troubleshooting Guide - Page 40
28 ThinkPad SL410, L410, SL510, and L510 Service and Troubleshooting Guide
-
1 -
2 -
3 -
4 -
5 -
6 -
7 -
8
-
9
-
10
-
11
-
12
-
13
-
14
-
15
-
16
-
17
-
18
-
19
-
20
-
21
-
22
-
23
-
24
-
25
-
26
-
27
-
28
-
29
-
30
-
31
-
32
-
33
-
34
-
35
-
36
-
37
-
38
-
39
-
40
 |
 |
ThinkPad SL410, L410, SL510, and
L510
Service and Troubleshooting Guide