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Lenovo ThinkCentre M58p Hardware Maintenance Manual - Page 46

Lenovo System Toolbox, PC-Doctor for Rescue and Recovery, PC-Doctor for DOS

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To run the Lenovo Solution Center program on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ System Health and Diagnostics. Follow the instructions on the screen. For additional information, refer to the Lenovo Solution Center help system. Note: If you are unable to isolate and repair the problem yourself after running the program, save and print the log files created by the program. You will need the log files when you speak to a Lenovo technical support representative. Lenovo System Toolbox Note: The Lenovo System Toolbox program is only available on computers preinstalled with the Windows Vista operating system or the Windows XP operating system from Lenovo. The Lenovo System Toolbox program works through the Windows operating system to enable you to test devices, view symptoms and solutions for computer problems, update system drivers, and view system information. To run the Lenovo System Toolbox program, click Start ® All Programs ® Lenovo Services ® Lenovo System Toolbox. Follow the instructions on the screen. For additional information about running the Lenovo System Toolbox program, refer to the Lenovo System Toolbox help system. PC-Doctor for Rescue and Recovery The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue and Recovery workspace on your Lenovo computer. Use the PC-Doctor for Rescue and Recovery program if you are unable to start the Windows operating system. To run the PC-Doctor for Rescue and Recovery program from the Rescue and Recovery workspace, do the following: 1. Turn off the computer. 2. Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or see a logo screen, release the F11 key. The Rescue and Recovery workspace opens after a short delay. 3. From the Rescue and Recovery workspace, select Launch advanced Rescue and Recovery ® Diagnose hardware. The PC-Doctor for Rescue and Recovery program opens. 4. Select the desired diagnostic test. Then, follow the instructions on the screen. For additional information about running the PC-Doctor for Rescue and Recovery program, refer to the PC-Doctor for Rescue and Recovery help system. Note: If you encounter failures that prevent you from gaining access to the Rescue and Recovery workspace, you can run the PC-Doctor for Rescue and Recovery program after using a rescue medium to recover the computer from failures and gaining access to the Rescue and Recovery workspace. Refer to the "Creating and using rescue media" section in your ThinkCentre User Guide for more information. PC-Doctor for DOS You can also download the latest version of the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the Windows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start the Windows operating system. You can run the PC-Doctor for DOS diagnostic program from a diagnostic disc that you created. 38 ThinkCentre Hardware Maintenance Manual

Section	Page
Chapter 1. About this manual	9
Important safety information	9
Important information about replacing RoHS compliant FRUs	9
Chapter 2. Safety information	11
General safety	11
Electrical safety	11
Voltage-selection switch	13
Safety inspection guide	13
Handling electrostatic discharge-sensitive devices	14
Grounding requirements	14
Safety notices (multi-lingual translations)	14
Chapter 3. General information	37
Online Books folder	37
Lenovo ThinkVantage Tools	37
SimpleTap	38
Lenovo Solution Center	38
ThinkVantage Productivity Center	38
Access Help	38
Additional information resources	39
Specifications	40
For machine types: 3063, 3231, 3285, 4084, 4085, 4086, 4087, 6138, 6209, 6239, 6302, 7188, 7244, 7347, 7355, 7358, 7373, 7484, 7571, 7628, 7635, 7639, 8494, 8854, 9728, 9960, and 9965.	40
For machine types: 3379, 4083, 4088, 4099, 4138, 5897, 6137, 6234, 6258, 6303, 7174, 7220, 7346, 7354, 7357, 7360, 7483, 7582, 7627, 7630, 7638, 8910, and 9964.	40
Chapter 4. General checkout	43
Problem determination tips	44
Chapter 5. Diagnostic programs	45
Lenovo ThinkVantage Toolbox	45
Lenovo Solution Center	45
Lenovo System Toolbox	46
PC-Doctor for Rescue and Recovery	46
PC-Doctor for DOS	46
Creating a diagnostic disc	47
Running the diagnostic program from the diagnostic disc	47
Navigating through the diagnostic programs	47
Running tests	47
Viewing the test log	49
Chapter 6. Using the Setup Utility	51
Starting the Setup Utility program	51
Viewing and changing settings	51
Using passwords	51
Password considerations	51
Power-On Password	52
Administrator Password	52
Hard Disk User Password	52
Setting, changing, and deleting a password	52
Enabling or disabling a device	52
Selecting a startup device	53
Selecting a temporary startup device	53
Selecting or changing the startup device sequence	53
Exiting from the Setup Utility program	53
Chapter 7. Symptom-to-FRU index	55
Hard disk drive boot error	55
Power Supply Problems	55
Diagnostic error codes	56
Beep symptoms	73
POST error codes	74
Miscellaneous error messages	75
Undetermined problems	77
Chapter 8. Replacing FRUs (Machine Types: 3063, 3231, 3285, 4084, 4085, 4086, 4087, 6138, 6209, 6239, 6302, 7188, 7244, 7347, 7355, 7358, 7373, 7484, 7571, 7628, 7635, 7639, 8494, 8854, 9728, 9960, and 9965.)	79
Locating connectors on the front of the computer	79
Locating connectors on the rear of the computer	80
Removing the computer cover	81
Locating components	83
Locating parts on the system board	84
Removing and reinstalling the front bezel	85
Replacing a memory module	86
Replacing the power supply	87
Replacing the heat sink and fan assembly	88
Replacing the microprocessor	89
Replacing the system board	92
Replacing the battery	94
Replacing an adapter card	95
Replacing the primary hard disk drive	97
Replacing the secondary hard disk drive	100
Replacing the optical drive	102
Replacing the diskette drive	103
Replacing the front fan assembly	104
Replacing the rear fan assembly	106
Replacing the front audio and USB assembly	108
Replacing the internal speaker	109
Completing the FRU replacement	111
Chapter 9. Replacing FRUs (Machine Types: 3379, 4083, 4088, 4099, 4138, 5897, 6137, 6234, 6258, 6303, 7174, 7220, 7346, 7354, 7357, 7360, 7483, 7582, 7627, 7630, 7638, 8910, and 9964.)	113
Locating connectors on the front of the computer	113
Locating connectors on the rear of the computer	114
Opening the computer cover	115
Accessing the system board components and drives	116
Locating components	117
Locating parts on the system board	118
Replacing the battery	118
Replacing a memory module	120
Replacing an adapter card	121
Replacing the power supply	123
Replacing the heat sink and fan assembly	125
Replacing the microprocessor	126
Replacing the system board	129
Replacing the hard disk drive	130
Replacing the optical drive	132
Replacing the card reader	134
Replacing the internal speaker	135
Replacing the front audio and USB assembly	138
Completing the FRU replacement	139
Chapter 10. FRU lists	141
Overall: MT 3063, 3231, 3285, 4084, 4085, 4086, 4087, 6138, 6209, 6239, 6302, 7188, 7244, 7347, 7355, 7358, 7373, 7484, 7571, 7628, 7635, 7639, 8494, 8854, 9728, 9960, and 9965.	141
Mechanical FRUs	176
Keyboard and Mouse	188
Adapters and miscellaneous FRUs	222
Power Cords	229
Recovery discs	242
Windows XP Professional Recovery CD	242
Windows Vista 32 Home Basic Recovery CD	253
Windows Vista Home Basic 32 with IE9 Recovery CD	265
Windows Vista Business 32 Recovery CD	276
Windows Vista Business 32 SP2 with IE9 Recovery CD	287
Windows Vista Business 64 Recovery CD	299
Windows 7 Home Basic 32 Recovery CD	302
Windows 7 Home Basic 32 SP1 Recovery CD	306
Windows 7 Home Premium 32 Recovery CD	309
Windows 7 Home Premium 32 SP1 Recovery CD	316
Windows 7 Professional 32 Recovery CD	322
Windows 7 Professional 32 SP1 Recovery CD	333
Windows 7 Professional 64 Recovery CD	344
Windows 7 Professional 64 SP1 Recovery CD	353
Windows 7 Ultimate 32 SP1 Recovery CD	362
Windows 7 Ultimate 64 SP1 Recovery CD	363
Windows Vista Ultimate 32 Recovery CD	364
Windows Vista Starter SP2 Recovery CD	366
Windows 7 Starter 32 Recovery CD	366
Overall: MT 3379, 4083, 4088, 4099, 4138, 5897, 6137, 6234, 6258, 6303, 7174, 7220, 7346, 7354, 7357, 7360, 7483, 7582, 7627, 7630, 7638, 8910, and 9964.	367
Mechanical FRUs	394
Keyboard and Mouse	406
Adapters and miscellaneous FRUs	436
Power Cords	441
Recovery discs	453
Windows XP Professional Recovery CD	453
Windows Vista Home Basic 32 Recovery CD	463
Windows Vista Home Basic 32 SP2 with IE9 Recovery CD	473
Windows Vista Business 32 Recovery CD	483
Windows Vista Business 32 SP2 with IE 9 Recovery CD	493
Windows Vista Business 64 Recovery CD	503
Windows Vista Ultimate 32 Recovery CD	506
Windows Vista Starter 32 SP2 Recovery CD	509
Windows 7 Home Basic 32 Recovery CD	509
Windows 7 Home Basic 32 SP1 Recovery CD	513
Windows 7 Home Premium 32 Recovery CD	516
Windows 7 Home Premium 32 SP1 Recovery CD	522
Windows 7 Professional 32 Recovery CD	527
Windows 7 Professional 32 SP1 Recovery CD	537
Windows 7 Professional 64 Recovery CD	547
Windows 7 Professional 64 SP1 Recovery CD	555
Windows 7 Ultimate 32 Recovery CD	563
Windows 7 Ultimate 64 Recovery CD	564
Windows 7 Starter 32 SP1 Recovery CD	564
Chapter 11. Additional service information	567
Security features	567
Hardware controlled passwords	567
Operating system password	567
Vital Product Data	567
Secure Managed Client	567
BIOS levels	567
Updating (flashing) BIOS from a disc	568
Recovering from a POST/BIOS update failure	568
Power management	569
Automatic configuration and power interface (ACPI) BIOS	569
Automatic Power-On features	569
Appendix A. Notices	571
Television output notice	572

Match case Limit results 1 per page

To run the Lenovo Solution Center program on the Windows 7 operating system, click

Start

➙

All Programs

➙

Lenovo ThinkVantage Tools

➙

System Health and Diagnostics

. Follow the instructions on the screen.

For additional information, refer to the Lenovo Solution Center help system.

Note:

If you are unable to isolate and repair the problem yourself after running the program, save and print

the log ﬁles created by the program. You will need the log ﬁles when you speak to a Lenovo technical

support representative.

Lenovo System Toolbox

Note:

The Lenovo System Toolbox program is only available on computers preinstalled with the Windows

Vista operating system or the Windows XP operating system from Lenovo.

The Lenovo System Toolbox program works through the Windows operating system to enable you to test

devices, view symptoms and solutions for computer problems, update system drivers, and view system

information.

To run the Lenovo System Toolbox program, click

Start

All Programs

Lenovo Services

Lenovo

System Toolbox

. Follow the instructions on the screen.

For additional information about running the Lenovo System Toolbox program, refer to the Lenovo System

Toolbox help system.

PC-Doctor for Rescue and Recovery

The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue and Recovery workspace

on your Lenovo computer. Use the PC-Doctor for Rescue and Recovery program if you are unable to

start the Windows operating system.

To run the PC-Doctor for Rescue and Recovery program from the Rescue and Recovery workspace, do

the following:

1. Turn off the computer.

2. Repeatedly press and release the F11 key when turning on the computer. When you hear beeps or see

a logo screen, release the F11 key. The Rescue and Recovery workspace opens after a short delay.

3. From the Rescue and Recovery workspace, select

Launch advanced Rescue and Recovery

Diagnose hardware

. The PC-Doctor for Rescue and Recovery program opens.

4. Select the desired diagnostic test. Then, follow the instructions on the screen.

For additional information about running the PC-Doctor for Rescue and Recovery program, refer to the

PC-Doctor for Rescue and Recovery help system.

Note:

If you encounter failures that prevent you from gaining access to the Rescue and Recovery workspace,

you can run the PC-Doctor for Rescue and Recovery program after using a rescue medium to recover the

computer from failures and gaining access to the Rescue and Recovery workspace. Refer to the “Creating

and using rescue media” section in your

ThinkCentre User Guide

for more information.

PC-Doctor for DOS

You can also download the latest version of the PC-Doctor for DOS diagnostic program from

http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the

Windows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start the

Windows operating system. You can run the PC-Doctor for DOS diagnostic program from a diagnostic

disc that you created.

ThinkCentre Hardware Maintenance Manual